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    Mueller Peter F OD

    1.0 (2 reviews)

    Services - Mueller Peter F OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Naper Grove Vision Care - Lots of seats in the waiting area! @veefoodlife

    Naper Grove Vision Care

    4.4(26 reviews)
    1.0 mi

    Being able to see is always nice and is I get older my sight is definitely trying to play games…read morewith me. Recently visited Dr. Robb's from a family member referral and now my entire family has visited as well! We are so smitten with the ease of making appointments, technology is on point (I'm always down for NOT having my eyes dilated), all staff interactions have been tolerable...so these are all wins in my book! Dr. Robbs is very personable and breaks down information in a very accessible way for all ages. I can tell he's very passionate about eyes and it might make me excited enough to wear my glasses more often than not. Overall process from start to finish was very easy and streamlined to have eyes examined, glasses/contacts fitted. The practice has a nice selection of eyewear and contacts. Parking is pretty easy! We'll definitely be back and recommend to folks in the area.

    I am so happy I found this place! I am very nearsighted and have been struggling to find the right…read moreprescription over the years. Dr. Nikolova at NaperGrove was recommended to me and she went above and beyond to help me get the right prescription and contact brand. She was able to explain challenges I've been having with my eyes in simple terms to make me feel at ease. On top of that, the staff was super nice and never made me feel like an inconvenience when I called multiple times. I strongly recommend!

    Photos
    Naper Grove Vision Care - Hallway to exam rooms @veefoodlife

    Hallway to exam rooms @veefoodlife

    Naper Grove Vision Care - Reception/waiting area @veefoodlife

    Reception/waiting area @veefoodlife

    Naper Grove Vision Care - One of the exam rooms @veefoodlife

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    One of the exam rooms @veefoodlife

    Pearle Vision - The temple is lifted off the table and is not In alignment with the other side.  Continuous adjustments are in vain.

    Pearle Vision

    3.1(42 reviews)
    0.3 mi

    one of the legs (?) of my glasses was constantly coming off, which was both annoying as well as…read moreembarrassing, so taking a break from the holiday shopping madness at kohl's, I stopped in. even though it wasn't a huge deal, the doctor, who was helping another guy, called for someone to help me. a young lady came out, asked me what I needed help with, nodded, and took my glasses. she came back out in 10 minutes and gave them back with a smile. when I asked how much, she told me it was on them. you can't get customer service like that too often. thanks!

    I would give them zero stars if I could. This store is great IF Nothing goes wrong and you expect…read morethem to stand by their product. I've been a repeat customer of Pearle Vision in Woodridge, IL--purchasing three pairs of frames and lenses and spending over $2,000. But when I raised concerns about the poor quality of the so-called 'Tiffany'--more accurately, #Fiffany--frames, the store showed its true colors: deflection, excuses, and zero accountability. I bought the frames and lenses for $692, and just three months later, the frames became bowed and unwearable. I returned to the store multiple times for adjustments, but the problem kept coming back. When I asked for a refund or replacement, Boris told me, "What do you expect? They're plastic." That's outrageous for a luxury-branded product. Michelle, the store manager who claims to offer "excellent customer service," made baseless accusations during a call with the Attorney General--blaming me for damaging the glasses by "blow-drying my hair or lying down with them on". Her real concern? She wouldn't get reimbursed by Luxottica, the warranty provider, so she refused to replace the frames. Instead, I was told to deal with Luxottica directly. Luxottica took seven weeks to return the glasses--still defective--and then suggested I take them to LensCrafters for an adjustment. Not Pearle Vision. What does that tell you? Even after involving the BBB and the Attorney General's Office, Michelle continued blaming Luxottica. She offered to replace the lenses--though they were never the issue--because it wouldn't cost her anything. When asked directly if Pearle Vision would provide a refund, she said, "Why would we be responsible?" and flatly refused. Another so-called solution from Michelle is for me to return for endless adjustments--as if my time has no value ( In the words of, Kimberly "Sweet Brown" Wilkins ) "Aint nobody got time for that!" She clings to the fact that it's been 16 months since purchase, but my complaints began just three months in. As a fair consumer, I gave them 13 months to make this right. It seems they were just hoping I'd give up. Pearle Vision at Woodridge is a wolf in sheep's clothing--pretending to offer premium products and service, but failing when it truly counts. I'm out $692 with frames that are visually attractive but totally unwearable. And when someone compliments your glasses and ask you where you bought them, you don't say "Luxottica." You say Pearle Vision--because that's who took your money. Michelle confirmed she alone made the final decision to the Attorney General, and she stood by it, regardless of how unreasonable it was. Her refusal to acknowledge the customer experience reflects a serious lack of empathy and professionalism. This experience has destroyed my trust in Pearle Vision. If you value your time, money, and dignity as a customer--take your business elsewhere. I know I will. #Tiffany & Co #Luxottica #Pearlevisionwoodridge

    Photos
    Pearle Vision - The right temple is bowed, which results to the glasses falling off my face.

    The right temple is bowed, which results to the glasses falling off my face.

    Pearle Vision
    Pearle Vision

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    Mueller Peter F OD - optometrists - Updated May 2026

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