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    WOW Vision

    4.6 (5 reviews)
    Open 9:00 am - 5:00 pm

    By appointment only

    Services - WOW Vision

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

    WOW Vision Photos

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    9 years ago

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    Mark W.

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    7 years ago

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    Naper Grove Vision Care - Lots of seats in the waiting area! @veefoodlife

    Naper Grove Vision Care

    4.4(26 reviews)
    1.3 mi

    Being able to see is always nice and is I get older my sight is definitely trying to play games…read morewith me. Recently visited Dr. Robb's from a family member referral and now my entire family has visited as well! We are so smitten with the ease of making appointments, technology is on point (I'm always down for NOT having my eyes dilated), all staff interactions have been tolerable...so these are all wins in my book! Dr. Robbs is very personable and breaks down information in a very accessible way for all ages. I can tell he's very passionate about eyes and it might make me excited enough to wear my glasses more often than not. Overall process from start to finish was very easy and streamlined to have eyes examined, glasses/contacts fitted. The practice has a nice selection of eyewear and contacts. Parking is pretty easy! We'll definitely be back and recommend to folks in the area.

    I am so happy I found this place! I am very nearsighted and have been struggling to find the right…read moreprescription over the years. Dr. Nikolova at NaperGrove was recommended to me and she went above and beyond to help me get the right prescription and contact brand. She was able to explain challenges I've been having with my eyes in simple terms to make me feel at ease. On top of that, the staff was super nice and never made me feel like an inconvenience when I called multiple times. I strongly recommend!

    Photos
    Naper Grove Vision Care - Hallway to exam rooms @veefoodlife

    Hallway to exam rooms @veefoodlife

    Naper Grove Vision Care - Reception/waiting area @veefoodlife

    Reception/waiting area @veefoodlife

    Naper Grove Vision Care - One of the exam rooms @veefoodlife

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    One of the exam rooms @veefoodlife

    Midwest Eye

    Midwest Eye

    4.4(35 reviews)
    4.0 mi

    Everyone is so pleasant and treats you like family. Dr. Robert is great. I highly recommend Midwest…read moreEye.

    Awesome eye doctors - Dr. Robert and Dr. Bauer are fantastic. Great, empathetic, and personalized…read morecare from them every single visit. My family of 4 followed Dr. Robert here when he started his practice about 12 years ago and we love the eye doctors at Midwest eye. Unfortunately, I cannot recommend the Optical Department. Very disappointing. I happened to be in the area and arrived right after they opened one morning, not one customer in Optical or in the waiting area. Asked for a 2-3 minute adjustment to my frames that had been purchased there. Overheard front desk asking Lisa in Optical and she said no, I'm busy, she needs to make an appointment. She didn't walk 15 feet to come over to see what I needed or speak to me herself. I had even said I had no problem waiting if she was busy. They just told me to make an appointment and come back another day. No thanks. I'm not going to take time out of my workday and drive 20 minutes each way to come back for something that should take 2 to 3 minutes. This massive lack of customer service is not on brand for the treatment that we receive from Dr. Robert or Bauer and was highly disappointing. Midwest Eye Optical will not be seeing another dime of my hard-earned money. If we didn't love the eye doctors so much I'd be finding a new one for all 4 of my family members. Loyalty & respect go both ways. It's not hard to treat people well. This interaction was not it.

    Photos
    Midwest Eye
    Midwest Eye
    Midwest Eye

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    Pearle Vision - The temple is lifted off the table and is not In alignment with the other side.  Continuous adjustments are in vain.

    Pearle Vision

    3.1(42 reviews)
    0.8 mi

    one of the legs (?) of my glasses was constantly coming off, which was both annoying as well as…read moreembarrassing, so taking a break from the holiday shopping madness at kohl's, I stopped in. even though it wasn't a huge deal, the doctor, who was helping another guy, called for someone to help me. a young lady came out, asked me what I needed help with, nodded, and took my glasses. she came back out in 10 minutes and gave them back with a smile. when I asked how much, she told me it was on them. you can't get customer service like that too often. thanks!

    I would give them zero stars if I could. This store is great IF Nothing goes wrong and you expect…read morethem to stand by their product. I've been a repeat customer of Pearle Vision in Woodridge, IL--purchasing three pairs of frames and lenses and spending over $2,000. But when I raised concerns about the poor quality of the so-called 'Tiffany'--more accurately, #Fiffany--frames, the store showed its true colors: deflection, excuses, and zero accountability. I bought the frames and lenses for $692, and just three months later, the frames became bowed and unwearable. I returned to the store multiple times for adjustments, but the problem kept coming back. When I asked for a refund or replacement, Boris told me, "What do you expect? They're plastic." That's outrageous for a luxury-branded product. Michelle, the store manager who claims to offer "excellent customer service," made baseless accusations during a call with the Attorney General--blaming me for damaging the glasses by "blow-drying my hair or lying down with them on". Her real concern? She wouldn't get reimbursed by Luxottica, the warranty provider, so she refused to replace the frames. Instead, I was told to deal with Luxottica directly. Luxottica took seven weeks to return the glasses--still defective--and then suggested I take them to LensCrafters for an adjustment. Not Pearle Vision. What does that tell you? Even after involving the BBB and the Attorney General's Office, Michelle continued blaming Luxottica. She offered to replace the lenses--though they were never the issue--because it wouldn't cost her anything. When asked directly if Pearle Vision would provide a refund, she said, "Why would we be responsible?" and flatly refused. Another so-called solution from Michelle is for me to return for endless adjustments--as if my time has no value ( In the words of, Kimberly "Sweet Brown" Wilkins ) "Aint nobody got time for that!" She clings to the fact that it's been 16 months since purchase, but my complaints began just three months in. As a fair consumer, I gave them 13 months to make this right. It seems they were just hoping I'd give up. Pearle Vision at Woodridge is a wolf in sheep's clothing--pretending to offer premium products and service, but failing when it truly counts. I'm out $692 with frames that are visually attractive but totally unwearable. And when someone compliments your glasses and ask you where you bought them, you don't say "Luxottica." You say Pearle Vision--because that's who took your money. Michelle confirmed she alone made the final decision to the Attorney General, and she stood by it, regardless of how unreasonable it was. Her refusal to acknowledge the customer experience reflects a serious lack of empathy and professionalism. This experience has destroyed my trust in Pearle Vision. If you value your time, money, and dignity as a customer--take your business elsewhere. I know I will. #Tiffany & Co #Luxottica #Pearlevisionwoodridge

    Photos
    Pearle Vision - The right temple is bowed, which results to the glasses falling off my face.

    The right temple is bowed, which results to the glasses falling off my face.

    Pearle Vision
    Pearle Vision

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    Couture Vision

    Couture Vision

    4.6(48 reviews)
    6.2 mi
    $$

    Let me start this off with a little back story, my 5 year old is TERRIFIED of eye doctors. When he…read morewas 3.5 I had to take him to the doctor and they had to put drops in his eyes and do a bunch of tests and it was a traumatic thing for him. Fast forward to now, he needed a kindergarten eye exam. On top of his issues, I also have extreme fear of germs and going into public spaces right now is a big thing for me. I panicked for a week, calling different places, but I heard great things about this place so I chose to come here. BEST. DECISION. EVER. The staff was SO NICE as soon as we walked through the door. They immediately put me and my son at ease. It was ridiculously clean, I saw employees using hand sanitizer multiple times. Everything was covered in plastic. The doctor was AMAZING with my son. She explained everything, kept him talking so he wasn't focused too much on what was being done. It was quick and there were no tears. She explained everything to me and him afterwards. What I thought was going to be a horrible experience turned out to be a very positive one. If you're looking for kind and patient people, this is the place for you!

    I am writing this for 2 or 3 years ago. This store in order to push sales, told us that we can get…read morefree exams and glasses. We pay first then to claim money from our insurance. We spent over $1600 for the glasses, then waiting from them to get insurance's check, we visited them several times, but never got paid. It has been almost 3 years past, we are still waiting. We know it was Actually a lie, it was their tricks to push sales. The place people was ok before, but looks wired now, does not looks like normal people. Will not come back to visit anymore.

    Photos
    Couture Vision - Dr. Adam Black, OD

    Dr. Adam Black, OD

    Couture Vision - Dr. Black and Dr. Klover

    Dr. Black and Dr. Klover

    Couture Vision - Dr. Black and Dr. Klover

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    Dr. Black and Dr. Klover

    LensCrafters

    LensCrafters

    3.2(25 reviews)
    2.3 mi
    $$

    I am truly baffled by my experience here today that I am sitting in the parking lot writing this…read morereview and I NEVER write reviews. This location had abosolutley ZERO customer service. Firstly, I walk in and no one greets or approaches me. Ok whatever NBD. So then, I approach the front desk to pick up an online order and the manager at the cash register, Sheri, seems rather taken aback by my presence. Asks what I need, tell her my name for a pick up order. She proceeds to collect my order and hand it to me, which at that point, not sure if she just expected me to leave without recieving a fitting check and cleaning, because she seemed like that was the end of the interaction?!! I proceed to ask her if they do not check fittings and measurements for new glasses purchased and she says "Well you have to tell me if you can see out of them." Like what?? Everytime I have purchased glasses from ANYWHERE, whether an online order pickup OR instore, the sales associate sits me down with my order, measures the glasses with some kind of instrument to ensure they fit correctly, cleans them, tightens them, etc. The fact I wasnt even offered that is crazy. Especially considering this was the MANAGER who was helping me. To add- I also brought in a pair purchased online that was delivered to me yesterday to recieve a proper fitting. Anyways, I put both of my glasses on, she says they look centered, she tightens them both for me, I ask if they have cleaning products, purchase them, and leave, feeling super taken aback by the utter lack of customer service. Why was I doing all of the asking and taking regarding my glasses purchases?! She just seemed totally indifferent to my presence, purchase, and the need for a proper fitting and adjustment to ensure my glasses fit correctly- because I recieved none of that service. Suffice it to say, this interaction left such a sour taste in my mouth. I will definitley not be back here nor give LensCrafters my business again. Im debating returning both pairs ordered and taking my business elsewhere. Recieving this customer service after spending almost $2,000 on two pairs of glasses is insane. LensCrafters - do better customer service training and make sure your managers dont act like their customers are an inconvience when they come in to recieve their glasses ordered. But yeah, will not give this location nor company my business again.

    VISION QUEST…read more Optometry visits can result in eye-popping expenses, but at least this Bolingbrook LensCrafters treats you nicely. I'm grateful to be blessed with a number of things in life; decent eyesight, unfortunately, is not one of them, and so I rely on corrective lenses to see stuff properly. Many years ago I was a customer at a crappy PearlVision before moving (and upgrading) to a LensCrafters in River Forest. Relocating to B-brook, I found this eye care center conveniently inside the Promenade, right off of Boughton. Scheduling an appointment was easy breezy, and they called me a day prior to confirm. I showed up at the designated time and was greeted right away. Kasey was very sweet, she handled the first part of the eye exam ("see that red balloon in the distance?") before an older gentleman took over the more involved bits (including the tonometry test, a.k.a. tiny puffs that startle the bejeezus out of you). Joan assisted me with the financials, and aside from a slow computer at checkout, everything went smoothly. EyeMed insurance picked up $130 from the contacts and $59 from the vision exam/evaluation, not too bad. Contacts were delivered to the house less than a week after my appointment, and the temporary 1-day lenses they gave me in the interim were great. I find it hilarious that my previous LensCrafters in River Forest was listed on Yelp as '$$$$' -- the highest level -- indicating an upscale or "splurge-like" experience. I'll admit that LC isn't cheap, but it's far from outrageous and certainly not the uber-expensive place others have made it out to be. This location is marked as '$$', right on the money. * TL;DR * Start to finish, I was here for just over an hour with a nominal amount of waiting. I had good conversations with the staff, everyone was professional and polite. Last week, I ran into some problems with one of my Acuvue Oasys contact lenses, but it turned out to be an isolated issue (strangely enough, I never in my life encountered a defect with contacts before this). I'd planned on closing this one out with a joke about having "renewed 2020 vision", though that implies I have the gift of foresight and I seriously doubt ANYONE, soothsayer or not, could have predicted this totally f*cked-up calendar year. I'm just waiting for the Election Day asteroid to hit and render all of this moot.

    Photos
    LensCrafters
    LensCrafters
    LensCrafters

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    WOW Vision - opticians - Updated May 2026

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