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    Baker Pool & Spa

    3.0 (2 reviews)
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    11 months ago

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    9 years ago

    Bought a Hot Spot tub 2 person. Great customer support. Included installation. Talk to Bobbie. She will take care of you..

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    Woodhouse Spa - Ellisville - Quiet/Waiting Room with large lounge chairs along one side.  Great for kicking up your feet to relax.

    Woodhouse Spa - Ellisville

    3.9(21 reviews)
    6.3 mi

    I had the best massage with Jennifer! Sleep restorative with wonderful aromatherapy, oil, warm…read moreweighted blanket and hot towels for my feet. Loved the scalp massage. All my knots are untied! Definitely going back for more! Red light therapy isn't for me, though. It's like a suntan bed and I am claustrophobic, so not a good match. The spa is sparkling clean and lovely. Worth the 40 minute drive from my house.

    Totally dissatisfied with this experience, proceed with caution!…read more My boyfriend and I visited Woodhouse for the first time and each received two services each. I booked us each a 50-minute Swedish Body Balance Massage and a 50-minute WH Signature Classic HydraFacial expecting a relaxing, luxurious experience. Unfortunately, it was anything but. We arrived more than 30 minutes early being that it was our first visit, and the front desk staff felt a bit unwelcoming and dismissive right off. We were briefly shown the locker rooms and changed into robes. It was a little off-putting having to choose to change in either the shower area on the wet floor, or next to the toilet. My boyfriend and I met back in the "quiet room" where we were asked to fill out more paperwork. It's a bit annoying to have to fill out the same paperwork that we filled out online before our visit. The quiet room I might add was very crowded and not so quiet. There were several people on their phones, FaceTiming, most were not even trying to keep quiet. Moving on, our first service was the Hydrafacial. The Classic was supposed to be 50 minutes, but I looked at the clock on the Hydrafacial machine when the aesthetician began and when it ended, and it was 35 minutes. In addition, at least 5 of those minutes was spent under the red-light device. Online it doesn't specify that a red light would be used unless booking the 80-minute Deluxe Hydrafacial. To me, it's a copout to stick someone under the red light device for a shorter service, and would have liked more time actually getting the facial I'm paying for. I have a red light mask at home, so for me this was not needed. Next up were our massages and I'm being nice by saying they were underwhelming. Both my and my boyfriend's unfriendly therapists asked us separately (we did NOT get a couples massage) to choose an aromatherapy oil. We chose one, but I did NOT book us for Aromatherapy massages, so I was a little confused. In hindsight I should have spoken up, but I thought this "came with" the Body Balance massage. I did say at the start however, that I did NOT want any upgrades or add-ons and that I wanted exactly the services I booked. Onto the lackluster massage where I specifically mentioned to focus on my lower back, but at least 5 minutes was spent "working a knot" out of my shoulder which I didn't feel I had. It felt rushed and mechanical, not customized or attentive. To make matters worse, the treatment rooms were surprisingly noisy. The entire time both my boyfriend and I heard people filling what sounded like ice buckets, and he heard someone keep saying "cleaning crew" or something similar during his massage. Far from the serene environment I expected. And lastly, like the facial, it concluded in well under 50 minutes. The therapist walked me back to the quiet room and asked if I wanted anything to drink like a mimosa, and I said yes thank you, that'd be nice. She never returned with that drink. At the conclusion of our afternoon, we changed and went to check out. Expecting to pay $800 for our four services, we were charged $830 ($15 for each of us for aromatherapy). Sigh. I pointed this out to the front desk worker and said that we did NOT ask for any upgrades. I pulled up my account which showed where I did not choose aromatherapy. I stated that I was clear about not wanting any upgrades. Same with my boyfriend. He did not agree to anything besides what we booked online. The worker stated she could not remove the $30 charge, but that the owner could call me the following week to discuss. I'm still waiting to receive that call. Overall $30 is not a lot compared to what we paid for the other services, but I feel this is an extremely sneaky and unprofessional tactic to nickel and dime customers. Overall, this spa charges luxury prices but delivers a very average experience. There are plenty of other places that offer better service, more attentive staff, and far better value. I've frequented the Four Seasons many times, and if it weren't for their spa being closed for renovations, I would have gone there. I won't be returning to Woodhouse and will give my business back to the Four Seasons once they reopen.

    Photos
    Woodhouse Spa - Ellisville - Fire place and one of two snack and beverage stations in the Quiet/Waiting Room

    Fire place and one of two snack and beverage stations in the Quiet/Waiting Room

    Woodhouse Spa - Ellisville - Quiet room/Waiting Room (Huge with relaxing music playing).

    Quiet room/Waiting Room (Huge with relaxing music playing).

    Woodhouse Spa - Ellisville

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    Sunrise Salt Cave

    Sunrise Salt Cave

    3.5(68 reviews)
    6.8 mi
    $$

    After going to the incorrect location on Manchester, which has suffered a fire, we found the…read morecorrect location here. Don't blink or you'll miss it!! Soon as you pull into the strip mall, it's tucked into a corner next to the Veterinarian office. Upon entry, the place was really clean, but not alot of furniture or decor so don't be alarmed, you are in the right place. What was great was that we had just called 45 min earlier and they had no problem taking us. We signed up for the couple's massage and our room was ready upon arrival. Private room with 2 tables next to each other. We got settled in and the masseurs were ready about 15 min later. I tell you what, that massage was great! They did a wonderful job with the level of pressure applied and definitely did not rush through the process. Very nice ladies! Our total, $115 for 2 people at 60 min!!! Wow!!! What a deal!!

    Went here because my friend bought me a groupon. I was skeptical on arrival, but I remembered a…read morelesson learned as a child, never judge a book by the cover. So I ventured in, albeit with reservations. The foot massage was really nice but the room was noisy and every time I got relaxed there was a noise to unsettle my nerves. My masseuse was Linda, who did a great body massage. I prefer deep tissue and couldn't fathom how such a tiny woman would be capable of inflicting pain. To my surprise she was able to "man handle" me with ease. She was literally on her hands and knees on top of me with her elbows in my back. It was wonderful in summary and I plan to return very soon. I now highly recommend this place. The only reason for the 3 stars instead of 4 is because of the noise level during the foot massage. Hopefully they figure out how to fix that problem.

    Photos
    Sunrise Salt Cave
    Sunrise Salt Cave
    Sunrise Salt Cave

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    Baker Pool & Spa - hottubandpool - Updated May 2026

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