Really great service and food only problem I had was I got very little ranch with my food

They advertise that they have gluten free options but only options being just salads. But most salad dressings have gluten in them so if you're gluten free this just ain't it chief. read more

Atrocious service. Waited for food 3 times longer than other Bagger Dave's locations. Staff acted like this was normal. Not one person there even acknowledged us at any point. Not on way in or out. Temp was way too hot in dining room. Place is clearly counting on no repeat business and trading on the good reputation of other locations. Be forewarned! read more

Sidenote: About a week before attending Bagger Dave's I watched the South Park episode where everyone is a yelper and is super cool and thinks they deserve the best of the best service. While it was quite humorous, they hit the nail on the head. Why provide good service to just one person who might just review your restaurant? Wouldn't it be common sense to provide the best to all customers? This is where Bagger Dave's missed the mark.... Experience: I was in town from Ohio with my mother visiting family and shopping for holiday deals at the outlets. When it came time for lunch it was either wait for an hour at Frank's or fifteen minutes here. We obviously chose BD's. Being an Ohioian, I was excited to see how this place ranked compared to some great places back home. While it was a great atmosphere in the restaurant itself we were seated in the covered and locked up once patio. Yes, we froze. But we had coats so it was no biggie. And so it begins... Received waters/beers with no straws for water. "Oops!" Said the waitress. "I forgot your straws." If saying "LOL" were acceptable in person, I'm sure she would've. Anywho, the four of us order lunch. A half hour later we got straws. Lunch arrives 40 minutes later ice cold. Also, chili was delivered with no spoons. To top it off the cheese on the chili was literally hard. Gross. Send one chili back while the other one is sitting, waiting for a spoon and another in the party is waiting for dressing for their salad. Simple, right? Waitress runs back to the kitchen, grabs a spoon and pre portioned dressing, and voila! You eat. Nope. Waited fifteen minutes for a spoon/dressing meanwhile everyone else's orders are messed up and go figure, cold. Waited another five minutes after reminding waitress about spoon.When the runner came back without a spoon but reheated chili for the first person, "s" hit the fan. At this point we realized sour cream for the chili was half water (gag) and there was still no dressing for the one salad. Our waitress was busy with another table yet quite aware of our issues. My mom went up to the hostess to get a manager. Ten minutes later still no manager or waitress. Finally the manager came over, very sheepish. Told us what had happened was unacceptable. Brought back a new chili and spoons! Woot! I could go on and on.... But the moral of the story is this was hands down the worst service we've received anywhere. Ohio included. And the manager left us unsettled. Yes, the (reheated) food was good, but was it worth it? Nope. Walked out of the restaurant to an hour wait. Poor souls. Meanwhile there were at least ten tables open. Get it together, Bagger Daves. Anyone reading this beware. Just suck it up and wait at Frank's. read more

Not knowing what to eat last night we tried here. Service was a little slow. But my sandwich was great. Had the Tuscan chicken really tasty and juicy, I put honey mustard on it. Really a good sandwich. read more

We ordered takeout from here tonight and the staff was very friendly on pickup. Our burgers were good, but our three kids black bean burgers were burned and the additional toppings were left off. Normally we have no problem with Bagger Dave's and I understand there is a lot going on right now, but I felt bad feeding it to my kids. I called store and the manager on duty (Char I believe was her name) was very professional and understanding. Her customer service was great and honestly because of that I would not hesitate to order from here again. They are honest and will make things right. read more

This is my favourite burger joint in Birch Run. The build your own burger and fries allow you to create a flavour explosion that is unique and oh so tasty. read more

This is a great choice for dinner. The food was hot when it was supposed to be hot in the beers were cold...giant portions of fries and gravy macaroni and cheese :-)I love the toasted but not too toasted sourdough bread on the sandwiches and the Burger seem pretty darn yummy as well. Don't forget to stop at this new Birchrun restaurant the next time you are close. read more

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Haven't been here in awhile. Came here for a burger and that's what I got. Wife ate her whole salad chicken ceaser said it was the best she ever had. My daughter ate all her food to. Service was good. Attended to properly will be coming back soon read more

Absolute garbage service. Nice people, but our waiter took about 25 minutes just to take our drink orders, when we finally ordered and received the food 2 orders were wrong and my burger was dropped on the floor and i then waited another 15 minutes for it. would not recommend read more

First time eating at a Bagger Dave's. My burger was excellent, price was reasonable and our server was on top of everything. Liked seeing the Michigan sourced products. Loved it and I will be back. The only issue I had was with the building site: small strips of parking out front and at the side, majority was in the back. The building is situated to maximize visibility from the road. The only entrance was the front door, and in the winter it was really unpleasant to pick my way across an icy parking lot and get all the way around to the front. Most places laid out like this would have a rear door. Side walk was only cleared part way down the side, and the lot was a bumpy ice field. read more

I'd heard good things about Bagger Daves before but had never been. I spent the first 10 minutes at the table reading the story about the founder rather than looking at the menu. I had their pink lemonade with pomegranate juice and it was delicious. Apparently they make all their own sodas (or pop if you're local) in house and have no traditional options ie. coke, Pepsi, sprite. I thought that was kinda cool. I ordered a Siracha burger Medium and fries. Burger was medium well or nearly well done but still was delicious. The fries were really good as well. Service was average but we had everything we needed. All round good experience, not necessarily outstanding but met my average expectations. read more

Absolutely the worse service i have ever had!!! Was given a raw burger, waitress was the worst, didnt provide lids for my daughters cups,which went everywhere, was not provided a towel. Never again! read more

Good atmosphere and good service. For a restaurant advertising gourmet burgers I was a little disappointed. Could have gone to A&W and got the same thing for cheaper. read more

We came at 2 pm and the hostess had to wipe our table. 10 minute wait. Ordered chili fries and a burger. 30 minute wait. The table next to us had to ask for silverware. Dirty tables and dishes stacked on them, no one bussing or waitressing. Never got our food, walked out in disgust. This was our first and last time here. Awful! read more

This is the place to go if you want burgers. The service is fast. The taste will blow your mind. I love the way the create your own works. This place is amazing. read more

We visit this establishment a few times per year. The very high quality food and drink are great, love the choices too.

This was our first time eating here. After a long half day of shopping at The outlets, we were more than ready for some food! Alec was our server and he was excellent. We tried the soda (which was delicious and we rarely get soda). I made my own burger: a petite beef patty with smoked gouda, chipotle BBQ sauce on a brioche bun. I love how you can choose like 10+ free toppings. Hubby got the turkey burger from the menu and he loves it! We tried both their fries as well as their sweet potato chips and both were awesome! We really enjoyed our first time at Baggee Dave's and our server, Alec, definitely made the experience that much better. Hopefully the Bagger Daves closer to home has just as great service. read more

Actually this one surprised me. I love my burgers and that's all I order when I go out for a meal so I know what I like and this wasn't it. I was expecting big things from a burger place but was so let down. The burger was dry and tasted very bland. (Always the same toppings, pickle, mustard and onion only)The service was great though, unfortunately there are so many other burgers to hunt down I won't be going back. read more

Hamburgers were greasy. Noise level near 100 decibels according to my app. Not s craft beer fan so a coke proved to be the bright spot. Won't go there again. read more

My friends had recommended Bagger Daves to me, as a good place to eat. Tonight I tried it out. I won't be recommending it to my friends any time soon. The decor of the restaurant was beautiful. It felt very laid back, with a lot of TVs to catch up on whatever sporting event is taking place. They put a lot of thought into giving the place a local feel, with pictures of local landmarks and surrounding communities. Unfortunately, I had a lot of time to take it all in as my wife and I waited about 5 minutes to be seated. No one was at the host/hostess station, and finally we just picked a spot and sat down. The waitress brought our menus shortly after. We ordered a craft soda and an iced tea, but the waitress came back to inform us they were out of tea bags, so no iced tea. They were also out of cheddar cheese and their normal burger patties. All they had left were kids size burgers. The waitress said they would double them up... We probably should have walked out at this point. But we stuck with it. The burgers are pricy, which I would expect from a gourmet burger place, but all sides are extra too. I don't mean a little extra either, expect to pay $3.25 for sweet potato chips, or $4.00 for Mac and cheese. Tonight we started with the buffalo bleu fries. They arrived very quick, and tasted good. The buffalo sauce mixed with the pico and bleu cheese perfectly. Unfortunately, I thought the food went downhill after that. First of all they claim that there burger is prime rib but they wouldn't cook my burger any less than medium. That seems like a waste of Prime Rib to me. I ordered the bleu burger. The burger was seasoned but didn't come with any sauce, this didn't help the already dry burger slide down any better. The bleu cheese helped, but not much. The best thing about the burger was the pretzel bun. I was wishing I was at Red Robin at this point. Next I dug into the Mac and cheese, and was just as disappointed. It was just as dry as my burger. I have a feeling it was sitting under a heat lamp for about 2 hours before I got it. At least that's what the texture told me. I washed the whole meal down with my black cherry soda. I liked it, but it didn't blow me away. I wouldn't order it again for $4. To finish off the night our waitress brought the bill and never came back to cash us out. After about 10 minutes we had lost about all patience for this dining experience. We left the cash on the table and walked out. I was full but definitely not satisfied. The experience could have been worse, but not much. read more

Best burger and Mac n cheese I've had in a really long time... someone in my party had minor complaints about the staff but our food came fast and our waitress brought everything we asked immediately- what more could you want?! We were at birch run- I wish there was one close to me! read more

One of the best burgers ever!! The good is a little pricey but well worth it. The staff was great too!! Will definitely come back

The only reason we put off going here for so long was because we hadn't heard super positive things about this place. After going there, however, we must've heard wrong because this place was delicious!!!! The atmosphere is pretty neat, having TV's is always a plus. The waitstaff is very attentive, the girl was very helpful, got us what we needed, etc. The food? AMAZING! My husband crafted his own burger (which is a pretty cool feature in itself), and I ordered one off the menu. He had egg, bbq sauce, onions, and other amazing stuff and I had fries, egg, this awesome ranch sauce on mine. The description doesn't even come close to doing the food any justice. He got chips with his and I got fries. Not a super over abundance of fries or chips, but with the burgers being so big, I don't think we minded. Only con is that the food is on the pricier side. Most burgers average about 10 or 11 dollars per burger which comes with fries or chips. Beer was 6.25 which was a bit much. It was a craft beer, however, so I understand. (Made in Michigan beer is all they serve by the way, which is another really cool part!) The meal was pricey so I doubt we'll be here every night, but on days we don't care about the bill, we will be here! For how big the burgers were, how amazing they were, and for all the other stuff that comes on them, it is well worth the money. If you were mislead like we were and told this place isn't that good, go try it! I promise you'll be amazed. My mouth is watering right now just thinking about it! read more

Gave Bagger Dave's a second chance today. We were greeted and seated immediately and the restaurant was not very busy. My spouse liked his Tex-Mex Bowl. My son ordered the smaller version of the BBQ burger but got served the full size. My burger came out without the bacon, but rather than bring out the bacon, they took the burger away and remade the whole thing. Which means my family was finished eating before I got my food. They also forgot my order of fries, but tried to make up for it by bringing 2 orders after I pointed it out. The fries are great, and when I finally got my burger, it was juicy and delicious. Bagger Dave's makes their own soda pop and I am not a fan--not a single bubble or fizz in my 'diet cola'. Their version of the Bloody Mary was pretty good. I'll be back because the food is very good, but I sure hope they get their act together. read more

When ordering drinks, we were told they didn't have Coke or Pepsi products but instead had their own soda they made in house. We agreed to get Cola and it was like drinking water. We asked to replace the drinks for shakes. The shakes were a little watery also but not too bad. The burgers were good and the fries also. Our waitstaff was very slow and often walked by without asking how we were and it took a very long time to get our bill at the end. Not a bad burger but most likely won't return. read more

This was our first time at Bagger Dave's and we absolutely loved it. Nice healthy options to make sure we weren't cheating on our diet too much, and delicious too! Our servers name was Karli and she was very nice and friendly. We will deffinetly be going back! read more

I've had Bagger Dave's twice. The first time was forgettable and underwhelming. I only recall it being expensive for what we got. However, today I had an urge for a burger, but didn't feel like cooking so my wife and I decided to give it another try. The service was fine, the food was not. The burgers had interesting toppings, but were very small for the price. However, worse than the price and size was the actual meat. Instead of having the sort of crumbly texture one might expect from fresh ground beef, it had a weird, springy texture I might associate with pork sausage or a kebob; but definitely not a good burger. It was genuinely off putting, and the meat itself was pretty bland. Super disappointing for a restaurant that is not only all about burgers, but is awfully expensive for a burger. I also had the "Smokin' Hot Macaroni and Cheese" which was absolutely not smokin' hot. The macaroni was so overcooked it was basically mush, and the only difference between it and the regular mac and cheese was a coating of a creamy chipotle sauce of some kind (reminded me a lot of baja sauce from Taco Bell to be honest) and a bit of pico de gallo. It was not even moderately spicy. On the upside, my wife got some sweet potato chips that were very tasty. Again, for a little pouch of chips, the price was high. Overall it was a bad experience. It wasn't disgusting, but it also wasn't worth as much as most fast food I've eaten, and was markedly worse than your average fast-casual restaurant burger. If you want a good burger, look elsewhere. I know a few places in the greater Saginaw area (Savoy Bar and Grill, Gabby's Pub) that make a good burger for a decent price. Not sure about Birch Run though; maybe they have a local bar that makes a good burger? read more

Good eats. Prices are just a little high. Maybe that's why so many are closing? Always good service at the Birch Run location. read more

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I read many reviews on this space after sitting down to my table. Doing so caused concern n my shoe group as there wasn't one positive review of this place on YELP. I found our visit to be much different than those of other posters. Our server, Alisha, was at our table 2-3 times before getting our order bringing drinks and answering questions. Our glasses were quickly refilled when we asked for refills, water or soda. The food was quite good and arrived within 15 minutes of ordering on a busy Sunday afternoon. I will say I'm not a fan of the guest assist serving plan in place here or many other establishments. This isn't the way I was trained to wait tables nor was it how I trained my team to wait tables. I always see servers nowadays stand in one spot and tell you where to pass the dish or asking first where it goes then giving directions to the diners. Since when are we to participate in the process. Should I get up and fill my glass or remake another martini too? read more

I went in with my son on a slow day for lunch. I had the best turkey burger ever, and my son enjoyed some ma and cheese. Although the train was broke that day he was super psyched they had one. This train runs on a track towards the ceiling and it's pretty cool! Nice staff too! read more

Love the food!! Staff is friendly The owner personally came to our table and introduced himself! I can not say enough good things about this place!!! read more

Food was decent, prices were high. Service was fine but portions were small for the price. I paid 10.25 for a par burger with no side. I probably won't be back anytime soon. Also the bathrooms needed a cleaning pretty bad and the host didnt seem attentive or ever at her station. The tablets the waitresses use also didn't function correctly hindering their performance. read more

I love this place. Good food. Good beer. They're committed to Michigan products. Everything was fresh and delicious. Service was a little slow but not terrible. I'll be back read more

Great food! Great service! Black bean biggie burger was delicious. And the fried artichokes were a great app!

Great service and tons of teamwork with all of the staff helping out. Have to try the cupcakes, they are delicious! Nephew loved the train.

Just opened, stay away until they get the bugs out of the system. Ordered: Burgers, fries, sweet potatoes chip, flat bread pizza, chicken sandwich & mac and cheese was very good. Service was good, trying! Several burgers came out wrong, reorder take 30 minutes or more. Not good for large groups! read more

This place is AWESOME. Delicious food. I had the Cobb Salad and it was fantastic. My boyfriend built his own burger and said it was better than those made at Basement Burger in Canton. Love that they only serve Michigan craft beers on draft. Atmosphere is good. Bartender Bobbie is the best bartender I've ever had. She's extremely helpful and knowledgeable. She's friendly and amiable. She provides great service. Absolutely love her. Go to Bagger Dave's in Birch Run and sit at the bar with Bobbie! read more

Great food waitress sucked can't even get a drink refill drink was empty when she dropped the food off never asked about refills till bill was given and she was clearing the table!!!! read more

The "cola" tasted like water.... Slow service..... Burger and fry was good at least, probably won't be returning...