First of all, Thomas Wolf said "you can never go home again" and unfortunately, most of this is true! This restaurant used to be our go to when we lived right around the corner and we enjoyed their products very much. Everything was fresh. The staff was polite. Made it easy to get in and out with all of our needs for Sunday morning. I moved away a while ago, and I had the opportunity to stop by today with a friend and she saw how excited I was because I had such found memories of this place. We were greeted beautifully had a table right away. I believe the woman's name was Stephanie who sat us Made us welcome. Gave us our menu and all the other paperwork that goes in seating. Our server Tracy soon followed, and she turned out to be a delight, very professional, very patient and a good listener. One of the many reasons I was excited besides the delicious bagels was I was gonna treat myself to the Sable, which anyone will tell you is expensive but worth every penny... usually. I ordered the platter and it looked lovely. The Sable looked wonderful but quite frankly after I took out the sixth bone from two slices of fish I had had it. This is not what I was expecting and since I have eaten this wonderful fish many, many times I was utterly disappointed and on top of that the owner's son, Tony, happened to be sitting across from me and turned out to be quite a rude young man. The assumption that I didn't know what I was talking about was difficult enough, but the tone he used was totally uncalled for. So strike one. At the table he was sitting at were four more cohorts, coworkers, whatever they were, and they had the gall to start cursing during their conversation amongst the customers, as if there was no regard for us whatsoever. Strike two. Tracy took the Sable platter away and replaced it with the Whitefish platter. I figured this will work out nicely, wrong. The first bite I had to take a bone from my mouth! These are not large at all and I could have easily choked, Strike three!
All of you who frequent that restaurant good for you, the staff all of them are wonderful ready to please and will work with you to make sure you get the right order. For myself, I will not be returning to this particular bagel place. I feel very sad that this is how my interaction with this memorable past is closed, at an end, kaput. (I really should have taken a picture of the pile of bones, but thought better.) read more