#birthday #crab #family #goodtimes #boyfriend We went to a place called Bog O Crab. Super fresh and yummy. very busy inside but the food came out not to long. The staff was very nice. loved my experience. little wait to get a seat but thats expected. For us two we spent about 90$ we got crab legs 2 lbs shrimp in spicy sauce. garlic noodles extra potatoes, eggs,and sausage . Table got rice,salad,fried calamari, seafood boils. everything fresh and delicious. Oh and the little robot soooo cute. read more

I am submitting this complaint regarding an unprofessional and unacceptable customer service experience I had with Bag O' Crab in Vallejo, California. On 4/14/26 at 6:45pm I placed an order with this establishment. After receiving my food, I encountered an issue with my order. I called the restaurant to address the problem and seek a resolution. When my call was answered, the employee did not initially identify herself. I had to ask for her name, at which point she stated her name was Jasmine. I found it unprofessional that she did not provide a basic introduction when answering the phone. I then requested to speak with a manager regarding my complaint. Jasmine refused to provide the manager's name when I asked, which immediately raised concerns about transparency and accountability. After insisting, I was eventually transferred to the manager. Once the Manager came to the phone his introduction was bag o crab, I asked for his name. The manager refused to provide his name when asked. For appropriate customer service and documentation purposes I needed to know who I was speaking with but he continued to refuse. Shortly after I requested his name again, the manager rudely refused and hung up on me.This behavior was extremely unprofessional and disrespectful. At no point was I provided with assistance, or any effort to resolve the issue with my order. This experience demonstrated a complete lack of customer service, accountability, and professionalism. Refusing to identify oneself as a manager and hanging up on a customer attempting to resolve an issue is unacceptable. My order was horrific. My experience was horrific and I wasted my money. read more

Their kitchen has changed cooks. It's pretty apparent from the taste of the seasonings in the boils. Thankful for Hazel, the food quality person. She was very attentive and made sure that the kitchen got our order right and the seasoning fixed. I truly appreciate her willingness to make it right. We had the combo # 1 with mussels and head off shrimp. I like mixing the garlic butte with the lemon pepper. Add a side of steamed rice and you've got the perfect combo. Filling and flavorful. For the first time we tried their Cajun fries. Delicious! Hot! Fresh! And half off during happy hour. Our waitress was great as well. Cool vibes. Started to get busy as we were leaving, but there wasn't a wait to be seated. 8.5/10 read more

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I really like this place! We usually order 2 pounds of the shrimp (head on). The shrimp with the head is a lot larger than the ones without the head. The combos are reasonably priced as well. The garlic noodles is a good option for kids. I typically get the atomic sauce, mild. The mild option still has a kick to it though, just FYI. They also have good cocktails, but be prepared to pay almost $20 for one. The service is pretty quick because they have a mechanical robot serving the food along with your regular server and waitstaff. What I like about this restaurant are the huge TVs everywhere so it's a great place to watch your favorite sports game, enjoy a cocktail, and eat your seafood boil. PRO TIP: buy extra sauce and freeze it and whenever shrimp goes on sale at the grocery store VIOLA!! You got yourself a fast "home cooked" meal! read more

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Every time we go there always great service! They seat us right away, five minutes later they take our order, 11 minutes later The food arrives. It's amazing every time I go how great the Services we love this place. read more

The two young ladies with lashes working as hostess were not welcoming and friendly at all. As soon as my family and I came in, they rolled their eyes at us and sighed, handed us a tablet to put in our information. As soon as we got seated it took over 20 minutes for a server to attend us. Someone eventually came, got our order wrong and was not able to correct it due to it being 9:30pm at this point. We got handed out receipt as soon as our food came out and was constantly reminded by the server to close the tab. Our crab was cold, sauce was too thick and salty. Not a good experience for our first time here. read more

The butter garlic combo 2 wasn't what I expected at all it had a little spice but you can tell the difference between fresh and frozen seafood. The chowder was terrible I can't describe it at all. No chowder I am use too. The food was delivered by the robot in the pic. The waitress Singh provided us with good service for in helping the robot. The ambiance here in the paper on the table to put your shells on the paper. read more

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See my previous post please , The owner or manager was super rude I was given a bag of half eaten crawfish!! I went on Easter Sunday 2026 Instead of trying to make it right the owner was super rude kept hanging up on my face read more

The Louisiana sauce is bomb ! This is the second time I've ever done any type of seafood boil and I am now a seafood boil lover. My"10 years ago I tried it out and didn't like it. But now I'm a believer ! Plenty of parking nearby. My friend ordered all the items as she's an avid seafood lover from Mississippi. I was too scared to try the crawfish I couldn't even pick it up without being scared as the head is on. My friend didn't like it she thought the texture wasn't right so we did return that. The garlic nooods were 10/10 ! If you love garlic you have to try it. Will definitely be back. The server was very nice. read more

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Service is out of hand. I think either they're short of workers or they just gave up. This is my absolute favorite spot and I frequent this establishment quite often. I do a pickup often and I absolutely love the Cajun fried wings, Cajun fish with salad and combo #1. With that being said, they need new management. Because my wings were terrible, super soggy and wet unlike the usual crispy wings and whoever was in charge of bagging literally shoved everything in a brown paper bag with a hope a prayer. It was bad. My Cajun fish meal container was smashed in and it was just weird and soggy. So not the usual!!!!! No one picks up the phone during business hours no matter what. If you have a complaint, save it for the next day. It's gotten really bad at this location. read more

Bag O Crab - Cajun/Creole Near Me - Vallejo, California

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January 2025 update: I came prepared with my own implements (kitchen shears and plastic crab sheller/zipper). We thoroughly enjoyed our seafood boil of Combo 4 (mild Louisiana flavor) with the addition of more corn & sausage for the table. We also ordered fried shrimp, garlic noodles, and rice for the table. We order two extra Dynamite sauces for the spicy eaters at the table. PSA: Do not throw away the sauce; take it home to cook more seafood in! Service was attentive and ambiance was very pleasant. Great way to start our Saturday with good friends and food. Shrimp (boil and fried) was cooked perfectly, so bumped up rating to 4. read more

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I took my team hear for the first time for our end of the year team appreciation for 2025 the place was clean environment was quit the food was delicious. To me you get more than enough I got the crab shrimp sausage garlic noodles came with corn potatoes pick your own sauce read more

Bag O Crab - Bag O Crab - Cajun/Creole Near Me - Vallejo, California

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I have never had a thick seafood boil. This tasted and felt like flour was put in here and felt like mashed potatoes but thicker . I called to let the restaurant know my order must be wrong and she said it's always thick. This was my first time here and never again. read more

Bag O Crab - Shrimp Cajun boil - Cajun/Creole Near Me - Vallejo, California

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So I go to bag o crab every month almost and I went last night for a pick up order and when I got home and sat down to eat I found a piece of metal in my food I called and called and got no answer the manager claims they stop answering the phone after 8:30 but I live across the bridge and didn't wanna drive back in case no one answered as it was already 9 when I got home to eat well the manager gave me hell about replacing my order and told me I couldnt get a refund he then told me that they dont use any metal that small in the kitchen as if I put the metal in the bag I EAT THERE ALL THE TIME WHY WOULD I LIE ABOUT METAL OVER SHRIMP WITH NO DAMN CRAB BE SO FR CUSTOMER SERVICE IS SHITTTT read more

Bag O Crab - Cajun/Creole Near Me - Vallejo, California

Shrimp Po Boy Roll was good but needed more flavor, maybe more mayo or special sauce. The order is a huge serving with garlic fries (it is good enough for 2 people in my opinion). The garlic fries were very crunchy and so are the shrimp in the sandwich. Came with a side of ketchup and tartar sauce. read more

Bag O Crab - Shrimp Po Boy Roll with garlic fries - Cajun/Creole Near Me - Vallejo, California

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I took my son and a group of his friends (total of 7 of us) to Bag O' Crab for his birthday. We were originally told the wait would be about 25-30 minutes, but it ended up being closer to 50. The staff was super sweet, though, and even sang my son "Happy Birthday," which we really appreciated once things slowed down. The food itself was alright, but definitely on the pricier side compared to other seafood boil spots I've been to, and the portions felt a bit small for the cost. Overall, it was an okay experience--great service, but the value didn't quite match the price. read more

Amazing customer service 10/10 , Vincent and Isaac always welcome us with a smile and beautiful energy . They always check up on my table to make sure everything is good . I'm always very pleased with my experience and food. Love coming here . read more

Bag O Crab - Cajun/Creole Near Me - Vallejo, California

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We are never disappointed with our food from this location. The service is fast and food is on point.

Outside of the customer service that was rendered upon entering the establishment, the quality of the food was negative zero. Why is the sauce do damn thick!!!!! And taste the same... I got lemon pepper hot as hell but it taste like my daughter's garlic butter kind little bit. Not good! I had said that I wouldn't go back to this location but I DID. My bad! read more

Terrible experience. Had to go order worth over $100. They never added the crab. We got home and the manager told us it was our fault, because we didn't check the order. He never apologized!!! Vallejo Bag o crab over priced and not customer centered. Good luck staying in business if this is your model...Blame the customer who just dropped over $100. read more

If you're gonna close 45minutes before your posted time that you officially close at least change your time that you close so it's accurate. People thinking you're open for business when you're not. read more

Bag O Crab - Change your times to the actual times you close - Cajun/Creole Near Me - Vallejo, California

I just love this place and its atmosphere!! Nice decor though This is the perfect place if you're craving an amazing seafood experience, flavors are extremely good! Manager was super attentive as well as my server Naomi! read more

Bag O Crab - Hazy IPA - Cajun/Creole Near Me - Vallejo, California

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I door dashed a pound of shrimp and a pound of mussels. I received a bag of mussel that were mostly shells and small pieces of meat. Besides that one of them had these disgusting looking white hard tape worm looking things. read more

Bag O Crab - Cajun/Creole Near Me - Vallejo, California

We have ate here a lot with no problems. We had dinner here two days ago and I've had very bad food poisoning for two days. I am still sick. I loved them before, but after this experience I wouldn't recommend going. read more

Bag O Crab - Cajun/Creole Near Me - Vallejo, California

This used to be our go-to spot until I heard about the chef incident. After some time passed and hearing there was a new staff and that the chef was no longer there, I decided to give this place another try. We live on the other side of the bridge, so before heading over we checked the business hours on Google, which showed Friday closing at 10:00 PM. We arrived around 9:10 PM and were asked if we wanted dine-in or to-go. When we requested a table, the host mentioned--more than once--that they close at 9:30 PM. We got the hint and, wanting to be respectful since it was close to closing time, we switched our order to to-go. On the way out, I checked the business hours again and it still showed a 10:00 PM closing time. I understand restaurants may stop seating earlier to allow time for cleanup, so I didn't make an issue of it. However, once we got home, we realized the bag felt unusually light. After opening it, we found the order was incorrect--our crab was missing the head, and we received mussels instead of clams, which my fiancé doesn't eat. After spending nearly $100, paying bridge tolls, and making sure to be mindful of posted business hours, this experience was really disappointing. I almost didn't say anything and considered just going back to our other Cajun spot ( Cajun Crackin), but I wanted to share this feedback so I could at least say I tried to be a return customer. read more

Excellent food and service. A very good place to go with the whole family. Friendly and welcoming atmosphere

So I don't usually leave reviews, but I've visited this restaurant several times with my family and felt the need to share our experience after seeing the backlash this restaurant is facing. I'm not a people person & could honestly care less about this certain topic, but this is the one seafood restaurant in our area that I enjoy dining at. We can be a lively, sometimes complicated group to serve. Yet every time we visit, the staff has been nothing but attentive, polite, and welcoming. On our most recent visit, Our server was a friendly Hispanic woman with curly hair, and she was absolutely wonderful. She made sure we were all taken care of, and when some of my family had a bit of trouble deciding what to order so we could share, a manager kindly stepped in to help us out in deciding. We ended up ordering the C3, two Combo 2s, and some cocktails. Everything we ordered was amazing. What truly stood out was the service. We even tipped on top of the gratuity because it was that good, and I usually never tip anybody. My family and I are very loud and blunt people of color. So sometimes we're met with hesitation and micro- aggressions when dining out, but eating at Bag O' Crab, it all feels like one big happy family. Everybody is included and feels at home. The service, the food, and especially the staff made for an amazing night out with my family & I'm never one to say that ever haha. Thank you for making us feel so welcome, we will definitely be back! read more

Happy hour M-F (forgot the times), $1 appetizers. Hence, the 2 basket of fries we got! haha! The seafood is good and the sauce is good too. Probably one of the best seafood boil I've had in a long time. They have a robot assistant that delivers the food to the table too. Service was cool the first time, not too busy and she was attentive. Came on a Sunday night and it was packed! Service was not as attentive (couldn't even get a refill of water), but the food was still good except the corn. The corn on both occasions were overcooked and not edible. Everything else is bomb though. It's a great spot for anybody, big groups or small. It's a casual vibe with plenty of screens. Loud music, but good music. And a full bar! Definitely my go-to for some seafood boil. read more

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Ordered take out for my wife and daughter. 2 C1 combos Shrimp and Clams, Atomic, Mild. Order was ready at the time stated. My wife and daughter really enjoyed their food. They said it was better than previous times we've had food there. Order directly from them, it's cheaper than the option to order thru DoorDash for Pick Up. read more

We love Bag O' Crab! It's our go-to spot when the crab cravings hit -- and yes, we even drive up from Mill Valley just to get our fix. The seafood is always fresh, and the sauces are packed with flavor. I love that you can customize the spice level to your liking, too. The garlic noodles are absolutely delicious, and even the kids enjoy this place (which says a lot!). If you're in the mood for messy, flavorful, satisfying seafood -- this is the spot. read more

The food was very good. Service was done with a smile. It was very hot inside. But overall I will be going back

This place is great. We ordered a pound of mussels with a little bit of spice and two eggs and a pound of head on shrimp with sausage. We also added their garlic noodles. Everything was really good!! The flavor was great and the right spice level! Our waitress Ari was super nice and attentive. I would definitely come back! read more

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We got there at 8:30 at night and I know that they close at 9:30 but it was my birthday Tuesday, December 9 so I was expecting an experience after even informing the waiter that it was my birthday. They rushed to get our food out then they were just giving us anything. Then I seen that they charged my tab garlic noodles, which I never gotten or received and I already knew not to eat my food there because I wasn't going to enjoy it properly. I got home Wednesday and decided to reheat my food and I seen that I had a yellow kiwi sticker in my crab boil, and it was never opened up until I finally felt comfortable eating it, and then I realized there was a sticker in my food. I am so upset and this is the second time from a different place, but the same franchise that are not clean when it comes to having seafood. I went to the one in Berkeley a couple years ago and they still have rubber bands wrapped around the crab clause. Like someone was scared to cook. read more

Bag O Crab - What in the world - Cajun/Creole Near Me - Vallejo, California

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Very salty and I know it's seafood boil but it's on the salty side compared to others. Mid service. Idk why some servers were just standing and looking around and not doing anything but they barely checked in on us and forgot our corn in our order; couldn't even get the chance to tell them to add it because they didn't check on us and walked fastly across. The king crab was a bit frozen too... read more

Very ver bad service, the waiter who put piercing on his cheek, bring us the lemon, the gloves, and the bib, at the end when we finished, the food is so bad, doesn't deserves the cost at all, the waiter didn't give even any respect or even care, when we complained to him, the food doesn't enough at all, never we come back to this place, and will not advice our family or friends to come. We are all upset, made our day so bad. read more

was super excited for date night but our server was very unattentive. good food, WACK service. She talked to everybody but us and forgot our utensils after reminding her. read more

Yay, Vallejo has a seafood joint! Got a pound of shrimp with atomic sauce, sausage and corn. I highly recommend this combo. There's lots of garlic, which I loved. The sauce wasn't salty or sweet. I enjoyed it! The lemon pepper wings were hot, crunchy and tasty. Shoutout to the friendly servers and bartender! read more

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Me and my friends were good time at bag o crab i hope this goes forevermore The service went very fast so I'm a gentleman and Edmonds read more

They have my contact number and I still have not received a response from this place doordash then gives me a credit of only $15 after I had informed them I retired the entire order. I called and was told I would get a call back and I have not gotten a call back from doordash either. So now I am disputing the charges with my bank. read more

UPDATED 1/31/25 Unfortunately while my partner and I were eating here , mid-meal we saw a roach in the booth. Literally crawling next to her shoulder. We politely and discreetly asked our server to take care of it as we didn't want to cause a scene and our server helped us shift towards the tables next the window. We told the manager on duty we've been coming here for awhile now but we were very disappointed , and disgusted by seeing this. The manager gave us 50% and politely apologized for this experience. All in all , the food is always good, but now we're concerned about eating here due to this. Hopefully the sanitation gets better read more