I definitely agree with the most recent review on 2/10 before mine about staff. I would've given four stars as well, but somehow in my most recent visit it just spiraled down to two. I know you don't need to be overly welcoming or friendly to customers, but being polite and accommodating is definitely something that is very important with customer satisfaction. My husband and I have been going to this place regularly, mostly after my 12 hour shifts, or when we're really craving Bafang noodles. We like this location more than the Village Del Amo location because the noodles are more tasty here. I have always ordered mine a certain way too because I really genuinely like their sesame sauce, so I would usually order the Beef Dry noodle with a SIDE of sesame sauce. Almost always until my visit last Monday when my husband asked if I could get a TOGO order before he got home from work. When I came up to order to go for my usual order, the cashier (an older asian man) suddenly told me that I could not have it that way--that I could not order a side of sesame sauce with my Beef Dry Noodle because they do not make it like that, and that it is not meant to be eaten with sesame sauce. That those two sauces don't go together.
Okay, well, I like some protein on my noodles and I genuinely enjoy the sesame sauce, so I asked politely if I could just get the sesame noodles by ITSELF with an ADDITIONAL SIDE order of the beef instead. Lo and behold, apparently that was a NO go too! He said that he could not do that too. So, I was pretty much dumbfounded and flustered because I've been ordering Beef Dry Noodle with a side of sesame sauce ever since they came out with the Beef Dry Noodle on the menu--which has been a very long time. Abruptly having it not allowed was very confusing to me. It's what I look forward to when I eat there! As a person I am also very introverted so I shut down; I was silent because I didn't know how else to order it--the cashier had a look of contempt which was not helping at all, and the cogwheels in my head were turning so hard to figure out a way I could just enjoy it the way I wanted to (there was no line behind me and I was the only one ordering this entire time since they just opened 20 mins prior). Then, the cashier guy said that for this one time that he'd do it. A "special order" just for me, but in the future that I could not ask for that EVER again. I was honestly getting irritated because it's not like I am asking for the side to be free, and that statement hurt--all for what? I was just asking for sesame sauce on the side! I am willing to pay for the extra side that is why I AM ASKING FOR IT ON THE SIDEEEEEEEee. Okay sorry, I was genuinely upset--I unfortunately still am when I think back to it. Tbh it's kind of funny since this is just about me trying to enjoy a side sesame sauce THAT I COULDN'T GETttt. Talk about hangry issues.
Long story short, my husband told me to not go there by myself to order and to wait for him (he's the same ethnicity) hoping he could clear some air since I was crying on the drive home out of wet genuine anger/frustration because I couldn't enjoy my usual comfort noodles the way I wanted to, but I'm aware I wasted my tears and that to them it's just another day of a dumb customer coming up. The double edged sword of being such a big empath and an introvert--way to bottle up the feels. This world is brutalllll.
If you order everything by the menu with no modifications you should be fine. There are self-serve stations for water and some sauces (unfortunately no sesame sauce). You wait with a buzzer and pick up the food when it buzzes! I'm not sure why this visit was so trippy though. Noodles are yummy either way and prices are good--more on the affordable side. read more