Dirty glass - bartender serviced guests not based on first come first serve. Very disappointed

Stopped in for late night food & drinks - what a mistake! We ordered a couple of beers & wine & a few basic apps. Waitress took our order, brought drinks & then never came back. Later on we are told that she gave our table to someone else. That person comes flying by & we complain that our food has not come out yet and we had been waiting a very long time. She disappears, we never see her again & we get the food finally except for one person's pretzel bites. We tell the food runner & after a long time, we go back to the original waitress to get our check & the pretzel bites finally came out. They took the food off the bill & we paid & left - NEVER AGAIN. If this restaurant can't handle late night food, then offer a simplified late night menu. read more

We had the salmon, a pizza, and the penne allá vodka. I really wasn't expecting much, it seemed like a typical American restaurant. The salmon and pasta were very good though and exceeded expectations. Service was good read more

Mediocre food but decent amount of variety for brunch lunch and dinner. Came to watch a sports game not realizing that there are only two small TVs above the bar. Big space with upstairs and downstairs tables read more

Food was just ok a were the espresso martinis. I think if we had sat outside then maybe it would have been nicer. The bench in the bar seating tipped forward which was a little awkward. Absolutely loved the raspberry cocktail! Good spot to stop for a drink but would skip the food. read more

After arriving in Boston, we headed towards our hotel and stopped into this spot for a late lunch since we were starving! I shared the Monte Cristo with my son and the hubs shared their burger with my other kiddo. They did not stop talking about that burger throughout our trip and I must say, the Monte Cristo was quite delicious. The French toast huffed sandwich dipped in warm maple syrup was so satisfying. Their breakfast potatoes were perfectly cooked and seasoned very well. I highly recommend this casual restaurant if you are in the area. read more

Back Bay Social - New American Near Me - Boston, Massachusetts

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We had one of the worst experiences ever. The manager came over and said, "You need to take your wife out right now," even though she wasn't feeling well. She eventually felt better, but I've never experienced someone being so forceful in a situation like this. What if someone were seriously sick -- would you still force them out of the restaurant? I've had better experiences at fast food places than I did here. You either need a better manager or need to learn how to handle situations like this more professionally. read more

Excellent food and service! We really enjoyed the French onion soup, clam chowder, and French dip. And dessert was decadent!

I stopped here during a short visit to Boston, and although our hosts had mentioned that they liked the food, I wasn't sure what to expect. One thing I immediately noticed was that on a Saturday morning, there was no wait for brunch! I also noticed how very friendly and pleasant the staff was, and that they had on masks and gloves. We got an outdoor seating space seconds after we arrived. The menu is pretty standard for brunch items, and all of your desires will most like be satisfied. I got the Taste of Summer sangria which came garnished with some fruits. It tasted very refreshing but also a little watered down. The mimosas on the other hand, came with a more generous pouring of champagne than orange juice! I ordered the breakfast sando, which was very well priced, and came with the unique fries. The fries pretty much came with almost all the brunch entree options, and had a softer middle but crunchy side, definitely something to try! I also tried the Lucky Cristo, which was consisted of equally delicious French toast, priced generously, and filling along with the side of fries it came along with. I would certainly recommend this place for scheduled and impromptu brunch. read more

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Back Bay Social is Boston staple with something for everybody. The menu has length to offer in the way of fine American food. The rotisserie chicken entree has a Peruvian style flare that I would consider some of the best roasted chicken I have ever had. The steak fajita bowl is a full healthy portion of steak, veggies, rice, and guacamole. The steak which I had prepared medium was tender, cooked to the perfect temp, and sliced into large chucks. I have never left this restaurant hungry or disappointed! read more

The ambiance here was warm, cozy, and a little classy which gave an overall pleasant dining experience. The servers were also really nice and attentive. I had ordered the Mediterranean bowl which was super tasty and a healthy option for $16. I also ordered the strawberry pancakes to split with a friend and they were dense, thick, but because of that it will taste a little dry without sauce. Just a note for anyone looking to order pancakes, they charge $1 for a small pack of maple syrup. Overall a nice dining experience and would come again read more

Back Bay Social - Strawberry Pancakes - New American Near Me - Boston, Massachusetts

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Went here with about 7 people for a farewell dinner meeting. Food was very good-we shared the Brussel sprouts and the truffle fries. My tuna bowl was excellent-I loved the variety of veggies and crunch! Most of my guests had the chocolate cake and loved it, I had the crepe brûlée which was a little bland. Only complaint was that it was very loud and difficult to hear due to the music and others' conversations. read more

Back Bay Social - Group table seat - New American Near Me - Boston, Massachusetts

I've been here many times, overall decent, but today was the worst experience. I ordered a cheeseburger pizza along with other items. The pizza was burnt on the bottom. I voiced this to our waiter and he offered us an item free of charge. We waited a while for our order to arrive, so logically, I politely declined. We were hangry and opted to attempt to eat it. The pizza itself was inconsistent. Some slices had only tomato and onions, some with the whole cheeseburger, some with heavy amount of tomatoes. I ended up eating just the top items with a fork since the burnt pizza dough was bitter. When we got the bill we were still charged for this item. I assumed they'd take it off but nope. I wasn't in the mood to be argumentative, so we paid and left. Highly disappointing is an understatement. Unfortunately, I would think twice on future visits... read more

This place was a lot of fun! It was pretty packed for a Tuesday night so we sat at the bar. The bartender is amazing and fast. The drinks are delicious and so is the food. I had an amazing Bloody Mary that I started drinking before I took the pic :) Fun atmosphere with friendly staff. read more

Back Bay Social - Great drinks - New American Near Me - Boston, Massachusetts

Stopped by--drawn in by the ambiance in the outdoor street-side seating--for a quick bite. My party shared the Buffalo Cauliflower and the Chicken sandwich. Both were tasty. However what made this a great experience was the staff. Our waitress was absolutely wonderful, very attentive and kind even though we weren't all getting a full meal. read more

Back Bay Social - Menu - New American Near Me - Boston, Massachusetts

Food: I don't remember what I got, but came here with some college friends for a club event and we got some breakfast food. I remember it being VERY basic, average, and something I could easily make better for a much cheaper price. Nothing was outstanding to me, and I wouldn't come back again. I went here before I turned 21 so no drinks were really involved, but since I'm legal now and not into the drinking scene, I don't think I'd come back. Store: Came here on a weekend (Before COVID) and it was PACKED during brunch hours. I sat inside, but there is outdoor seating and it's a vibe, being in Back Bay. The area is really fun, maybe at night it is different with drinks and people watching in the city. read more

Back Bay Social - Breakfast - New American Near Me - Boston, Massachusetts

Back Bay ... not like Just Okay. While a great place to be social with the girls on a budget, don't expect to be razzle dazzled. The servers are nice, the vibes are chill, but you can't get anything you couldn't make at home for less. We should've known it was trouble when they asked us how we wanted our salmon cooked (idk girl, just cook it) Next time, we may just pack a lunch read more

Our bartender was great on NYE Wish I would have caught her name. We had the pretzel bites too but ate them too quickly for a pic. Great atmosphere! read more

Back Bay Social - Weller 12 - New American Near Me - Boston, Massachusetts

Better food than your typical bar food! They were able to accommodate a huge group of 8 people very quickly when everything else in the area was super booked up. The wait staff was very sweet and did a great job at managing the larger party. This is the second time that I've been here, preciously I just had some drinks. Ambiance is nice, especially on weekend nights. The BBS burger was amazing!! My hopes weren't super high, but they were certainly exceeded. Definitely worth ordering if you're there. read more

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- good bar - they only had one bartender on a Tuesday night, service was kinda slow - good variety of beer - good mixed drinks - can be a sports bar but music is good enough for a social gathering read more

My friends and I came here for brunch one Sunday morning. Even though we didn't make reservations for outdoor seating, they were able to accommodate us because it actually wasn't too busy (which personally was surprising to me for a Sunday but anyway)...Outdoor seating is minimal but a nice option. They had a few tables blocked off on the street which is where we were seated, and although it's not the nicest outdoor area, especially with all the loud cars whizzing by, the views of the prudential and just the vibes of the city were enjoyable. As for food I ordered the eggs Benedict which was good but personally nothing special. It typically comes with some kind of potatoes I think, but I was able to substitute it for tater tots. My friends ordered the bagels and lox, and the sesame seared tuna bowl. The tuna bowl actually looked and smelled delicious and my friend enjoyed it. If I ever came back for brunch I'd probably try that, or one of the sweet pancakes or French toast. Service was decent, although I had to keep asking for water and they forgot a few times. The drink I ordered was delicious: BBS spritz. Sweet, light, and I would recommend! Overall, I'm giving this place 3 stars because it was just pretty average. Nothing spectacular or anything to really rave about. The location is prime, right downtown on Boylston street, and the outdoor seating option is nice to have, but other than that everything in general was just okay. read more

Back Bay Social - Eggs Benedict - New American Near Me - Boston, Massachusetts

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Nobody likes remnants of what appeared to be Lo Mein bok choy equivalent vomit in the bathroom sink. Someone in our party used the restroom prior to eating their meal and saw "it" in the sink, also getting sick and not feeling good the entire meal. Cleanliness of restrooms is needed here. The drinks and the food were OK. Nothing to rave upon as it's a pretty basic menu - probably due to the color of the ambience lighting. Would consider changing the color of the lights in the basement section to a different color other than red/orange. I felt like a roast beef at an Old Country Buffet sitting out for hours with my party. This place has a basic menu, but plenty for everyone to find something, which I'll credit to this place. Staff was attentive for our large party. Great for groups and accommodating! read more

Really mid food. It wasn't bad- but it wasn't anything to write home about. The drinks were great though. It has a really casual vibe and is a fun place to go to with friends. The service was also great- our waiter was very attentive and checked in frequently. read more

Back Bay Social is a great place. It's cozy, has great service, excellent food. There's a comedy show every Thursday in the downstairs bar that is so fun. We go there more than I'd like to admit and we always have a good time. Back Bay Social is just a comfortable, place with great food and fun atmosphere. If you need a break, pop in the a drink or an appetizer. Stay for dinner. You'll love it. read more

Attentive service, I am gluten free and unfortunately only gluten free options are the three bowls. Great sangria and nice patio area. read more

Back Bay Social - Shareables, soups and salads, bowls, pizza, sandwiches, entrees, desserts - New American Near Me - Boston, Massachusetts

You know, we always have a great time here! Been here a few times for the dollar shucks, and last visit was with the fam. Great grub, fast service, friendly staff. read more

Fantastic drinks and service when we stopped in on a busy Saturday eve during holiday time. Loved the cozy vibe, and busy but not too loud. Been passing by this spot for years and glad we came in. Try the espresso tequila based drink! read more

We came here to kick off our mini trip to Boston on our first night. The French onion soup was done just right and the seafood was very tasty. I ended up going with oysters for a starter and scallops for my main meal. Overall, a great way to start vacation and we would love to come back again in the future. read more

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After a recent conference visit, this was my favorite meal in Boston. The spiced apple reposado tequila drink blew my socks off. Highly recommend, just grab a seat at the bar! read more

Back Bay Social - Chicken and Waffles and spiced apple tequila drink - New American Near Me - Boston, Massachusetts

Arrived at 11pm on a Friday night to celebrate my friends birthday. Waited about 5 minutes for a server to then mention we can seat ourselves. She never mentioned this was 21+. We were planning on ordering only food and NO drinks when the manager came to our table to ask us for our ids. We mentioned we were not drinking and therefore did not show any form of ID. He then got agressive and asked us to leave. I tried to reason with him saying not a single worker of his management mentioned it was 21+ and that we were only hoping to get food. He became very rude and told us to leave immediately despite the fact we were respectable paying customers. It's a shame as the restaurant looked nice with a decent late night menu. If you are so adamant about the establishment being 21+ then you should 100% mention that at the doors and check IDS. By no means was I expecting special treatment or the restaurant to go against their policies but I do expect proper decency from the rude manager. Definitely will not be returning. The manager of the night on 3/22 handled the situation incredibly poorly and unprofessionally. read more

My friends and I came to Back Bay Social for brunch on a perfect sunny day in the city. We sat on the patio which was sunny and bright. The tables were the appropriate social distance. We ordered the rosemary's Bebe cocktail which was delicious. So refreshing, sweet, and came in a good portion. Overall the food was really good but nothing incredible. Food was a little plain but nothing a little salt or hot sauce couldn't fix. Bonus points for being a spot in Boston with good portions and fair prices! read more

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I would normally never leave a negative review on a restaurant - I work in the industry myself and I know personally it can be highly stressful. I always prefer to give the benefit of the doubt. But it's hard to do that with an interaction like this. I've been coming to BBS for about two years. I used to work at a restaurant nearby and would come in a few times a week. It's been a few months since I've been in so I was excited to go for my birthday last night! I came in and a new manager I'd never seen before asked for our IDs, took them and said he wanted to see them in a better light. Sure! Didn't think anything of it. But then he came back LIVID, giving us SUCH an attitude, telling us to get out of his bar with these fake IDs and don't come back. Our IDs are not fake. My friends are 23, I turned 24 yesterday and was at that bar for my birthday drinks. Those are all very real, very valid, government issued IDs. I told him that, and he said "there are multiple issues with each ID and we're lucky he gives them back at all." Once again, no, there are not issues with any of the IDs. We are not "lucky" you are giving back our government issued IDs. I told him I'd been coming here for years, he asked how many, I said 2, he said "no you haven't. Get out." He was unwilling to explain what was "wrong" with the IDs. Not was he only incredibly incorrect, but he was incredibly rude about it too. I can't figure out what was going on in his head - is he actually just that bad at his job and doesn't know what a real ID looks like? Is he on a power trip and just wanted to be rude to somebody? Did we offend him in some minuscule way and he was looking for revenge? Our interactions with him up until that point had been very pleasant. And then he switched on a dime. I won't be coming back, which is a shame because the bartenders are incredible, really friendly and sociable and keep up in an often overwhelmingly busy bar. If it weren't for the terrible management I'd recommend this place highly. read more

Not a fan of this place. I ordered the BLT grilled cheese, which was neither a BLT nor a grilled cheese? It didn't seem to have cheese on it, and the bacon was weirdly thick and had no flavor. Plus, the lettuce on it was shredded and the whole thing was so greasy. I couldn't eat more than a couple bites because it was grossing me out, so I added a cup of clam chowder, which was just ok. Wouldn't recommend it. And they forgot to give me the oyster crackers that came with it. I asked three different times for water (from the waitress and from the guy delivering food to tables) and had to wait until the very end of the meal to get it. Our waitress was REALLY busy so I don't really blame her, but it was not ideal. Ambiance was fine, very pubby. If you found something good on the menu and got tipsy enough not to care about waiting around, you would probably have fun. But I'm guessing there are a lot of delicious places to eat in Boston, so I would absolutely pass on this place. read more

Boston, I am here! Ambience, fantastic service and great bites?! Back Bay Social gave me that and more! Came in at a busy time and our waiter was able to serve us our meals in under 15 minutes. Though I had a starter - Grilled Cheese Sticks w/ Tomato Soup, it was honestly the best tasting duo I have ever had and I'm not even from Boston! Can't wait to come back and try more items on the menu! read more

Back Bay Social - Tomato Soup w/ Grilled Cheese Sticks! - New American Near Me - Boston, Massachusetts

Damn, that was one tasty burger. I spent half a day at the nearby library, so when it was time to grab a bite, it popped up as a place nearby. So i definitely recommend this place if you're near the library, too. Spent about $20 for a burger, fries, and a beer. I ordered their flagship burger, which came with a small side of hot, crazy-crisp fries. The flagship burger has aged vermont cheddar, smoked bacon, caramelized onions, horseradish aioli on a brioche bun. The bacon was LEGIT. So crispy and delicious. I asked for a rare burger and i got a medium-rare burger, but that's pretty standard. Overall, a solid spot, with tasty food in a casual, chill environment. Would visit again for a burger and beer. read more

Really great place for a special occasion date or dinner with friends! Really kind servers and staff as well as nice atmosphere. Salmon and steak tips were amazing. Would definitely come back here for another special dinner! read more

I went here for a last brunch with my friends before the holidays and they were so accommodating to give us a table last minute. The service was nice and friendly and the food came out super fast. I got the chicken and waffles and it was decent. The chicken was on the dryer side but overall the dish was good and priced well. I saw the next table over do mimosas and I am definitely intrigued for my next visit! read more

Back Bay Social - Chicken and Waffles - New American Near Me - Boston, Massachusetts

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Went for a late lunch and was quite disappointed. We ordered drinks and were served two of three drinks. The third was wrong and so we kindly asked for the right drink which then never came. We got our entrees and had most of the meal before someone came over and said they were waiting for a wine glass. It was not busy at all so interesting that they didn't have any wine glasses. No one came over to apologize. We ended up not getting the drink and leaving. Really awful service and management. read more

Honestly a bit surprised at how low the rating of this place is! Maybe they recently upgraded their menu or something because I had a good time on my recent visit to back bay social! Great service and an awesome outdoor patio area that is ripe for summer :) The Brussels sprouts are sooo good seriously, you can't miss out on this! I ordered the burger which definitely hit the spot with some truffle fries and my friends got the proflatbread and The fried chicken sandwich - all very good. We also got a round of cocktails which didn't disappoint! I tried the back bayloma and the socialize, and my friends went for sangria and the espresso martini! Sangria was definitely on the watery end. This place is a solid choice, won't blow your mind, but a good option. For more recs find me on IG @sophiaeaaats read more

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I forgot my card at the bar and they didn't charge me for anything extra! Great service and amazing staff. read more