Carster was the fourth dealership I visited today and hands down the best one. Nick was very…read morefriendly and helpful and I did not feel pressured to purchase. He made the car buying process very smooth and explained everything thoroughly. As a young and inexperienced buyer, I definitely recommend going here!

If you're looking to purchase a car I highly recommend this dealership. I had previously gone to HB…read moreToyota and had the worst experience. On top of their rude attitude they sold me a car with a dead battery and then took it back and said the paperwork was wrong!!!!! Caster helped me out got me into a beautiful dream car. Thank you again!

I recently purchased a white 2022 Kia EV6 (82k miles) from Southern California Preowned, and it was…read morehands down the best experience I had during my entire car search. We actually picked the car up the same morning we got off our cruise ship. Since we had friends with us and a long drive back to Arizona ahead of us, I was worried about a long wait. However, the team made the pickup process incredibly fast and easy. The paperwork was handled efficiently, and the wait was very short. Highlights of the experience: The Car: It was exactly as advertised--clean and in great condition. They even made sure to include the Level 1 wall charging cord and the V2L adapter, which I really appreciated. The Team: Everyone was incredibly friendly. Kevin was great to work with over the phone leading up to the sale, and Ruben did an excellent job getting the car prepped and ready for the road. The Logistics: While they stayed firm on the price ($17,938.25), they were very helpful with the out-of-state logistics. They provided a one-day trip pass so I could drive back to AZ and handle the taxes and registration locally. I'm currently waiting on the title, which they've communicated should arrive by next Friday. If you're looking for a transparent, friendly, and efficient car-buying process, I highly recommend these guys!

I was trying to buy an older car here but when I tried to negotiate a fair price with them the guy…read morenamed Robert called me a beggar and I can't be a chooser... and thought he could wait for me to bring him more money. Sorry "brother" but that insult was uncalled for and I took my cash elsewhere. I think I like the premium trim hatchback I bought better anyways, thanks for driving me away Robert, (and manager).

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I had an excellent experience working with Supreme Motors and Ehren Bragg. From start to finish,…read morethe entire process was smooth, professional, and stress-free. Ehren was knowledgeable, honest, and took the time to answer all my questions without any pressure. The customer service was outstanding, and they truly went above and beyond to make sure I was happy with my purchase. If you're looking for a dealership that treats people right and makes the car-buying experience enjoyable, I highly recommend Supreme Motors and Ehren Bragg!

10/10 highly recommend! I purchased a '15 Porsche Macan here back in January & had such excellent…read morehelp from Cindy! Originally found the listing while browsing CarFax & submitted my interest just before bed. Cindy promptly reached out to me the very next morning with clear pictures & videos of my future purchase. We set up an appointment for a test drive within the next couple days (she was very flexible with time). I showed up to the lot with my family, to which they were very accommodating. I took the car for a quick test drive & ended up filling out all the necessary paperwork under an hour to purchase the vehicle! Experienced zero pressure from the staff & didn't get hit with any shady dealer fees. An added bonus was that the car had gotten a detail + oil change a few days prior courtesy of Premium Finance! Massive shoutout to Cindy & the Team, thank you again!

Caveat Emptor -- Buyer Beware…read more I recently attempted to purchase a Ford Transit 350HD from this dealership as an out-of-state buyer. Unfortunately the experience turned into one of the most disorganized and frustrating vehicle purchase attempts I have encountered. This dealership advertises itself as a "family-owned business," which suggests a certain level of accountability and professionalism. That was not reflected in my experience. After identifying a specific Transit van listed online, I contacted the dealership and confirmed the advertised price. I spent several days working through the purchase process, provided documentation, and secured financing approval through my lender (Westlake Financial). At that point the deal should have been straightforward. Instead, the transaction steadily deteriorated. Three nearly identical Transit vans were involved and the dealership repeatedly confused VIN numbers during the process. Pricing changed multiple times after the initial quote. I was eventually told that the price I had been given was incorrect and that the vehicle should have been listed higher than advertised. In an effort to move the deal forward in good faith, I even agreed to the revised higher price. However, the problems continued. A shipping credit that had been advertised was removed, and the dealership then insisted that I would need to pay California sales tax on an out-of-state purchase despite clear documentation indicating otherwise. What was most concerning was the lack of management involvement. The salesperson, Anna, was polite and personable throughout the process and appeared to genuinely try to help. However, it was obvious she had been left to manage a complicated transaction without adequate training or support. When the situation began to unravel, a sales manager should have stepped in to correct the problems and provide direction. Instead, the responsibility for the entire situation appeared to be left on a relatively new salesperson. The finance manager, Emilio, was particularly disappointing. Calls were not returned and basic questions regarding financing and tax obligations were not properly investigated. A finance manager's role is to clarify these issues and ensure the transaction is handled correctly, not to leave customers chasing answers. Throughout the process I remained patient and professional, even as the terms of the deal continued to change. Ultimately I decided to walk away because the pricing, terms, and vehicle information had shifted too many times to proceed with confidence. For transparency, I retained all documentation related to this attempted purchase including email correspondence, financing approvals, pricing discussions, and VIN information. My advice to potential buyers is simple: verify every detail in writing and proceed carefully before committing to anything. A dealership that promotes itself as family-run should demonstrate the coordination, leadership, and accountability that such a claim implies. In this case, that expectation was not met. It's also worth noting that the only time I've seen Maria, the sales manager, get involved is when apologizing for all of these negative reviews. If you read this in it's entirety, please check out my profile. I don't leave negative reviews, only positive. This is my first and its so sad.

DO NOT TRUST THESE PEOPLE!!!!! THE GOOD REVIEWS ARE FAKE…read more They sold us a car, Ali seemed trustworthy. In the contract/disclosure they write that everything they say to you cannot be taken seriously and can not be taken to court (because they are lying) The cars engine completely broke down within a week of purchasing it. It's clear they tried to cover things up. They completely deny anything (saying we did smth to it) and now we have to go to court, as well as pay tons of money out of pocket. DO NOT TRUST THESE PEOPLE STAY AWAY!! As you can see several people have had the same exact issues throughout several years.

If I could give 0 stars I would. Stay as far away from this place as possible. This has been the…read moreworst car buying experience I've ever had, and the worst review for any company I've ever posted in my life! Ali appears to be nice and trustworthy but he is not. He sold me a 2011 Subaru Forester with a bad engine gasket and a broken axel. Three mechanics clarified this right after I bought it. I am now stuck with a car that I have to go thousands of dollars out of pocket to fix. Thank you so much for all the time and money you've taken from me, American Motors.

Six Stars Auto Dealership and Services…read more We bought a Porsche Panamera Turbo Executive here. The Owner, Vincent, and his staff provided first class services. The entire purchasing process was very professional,plesant, quick, and smooth. highly recommended. will buy again. Thanks Mr. Vincent Ho and his Team.

Sam and Bassam helped us get an amazing deal on my 2018 toyota tacoma trd pro and made sure I left…read morewith it fully detailed! He offered amazing service and made the entire experience a breeze. If you want to feel good about buying your vehicle Sam and his team at OC AUTOHAUS are the guyS to go too! When I called the dealership and spoke to Sam about a truck that I was interested in and came in a few hours later, he greeted me with kindness and immediately made me feel like he wasn't just trying to make another sale. He asked us questions about myself on the test drive and it felt like I was talking to a genuine friend and not a salesman. He was patient, understanding, and helpful through the whole process of what my end goal was and was very transparent about the whole process/vehicle and again didn't make me feel pressured or like i was just somebody he was trying to get a sale out of and get in and get out and it made me want to sign the papers even more. The main point that sold me was the honesty and transparency of the vehicle. He has told me what maintenancewas done n wasnt done.. other dealership would just say what a customer would wanna hear n lies about how good the car was but they had told me the background n history of the car. It meant so much to me and his words were very heartfelt and genuine. Everything else went extremely smooth and I will recommend him to everyone from now on who is looking to buy a vehicle. I am extremely grateful for all that he did, thank you Sam n team autohaus

Great experience! They were able to see me the same day on short notice and helped me with the…read moreserpentine belt on my Jeep right away. Super friendly, responsive, and very fair pricing. Definitely recommend!

I cannot recommend Jesus highly enough! I brought my car in because it was consistently…read moreoverheating, and I was dreading a huge, expensive repair. Jesus was incredibly patient, knowledgeable, and completely honest throughout the entire process. He quickly figured out the issue and saved me tons of money by not pushing unnecessary repairs. His price was very reasonable, especially considering the quality of service. It's rare to find a mechanic this trustworthy. I will absolutely be going back to him for any future needs and highly recommend his shop to everyone!

I've only ever leased or bought cars from big dealerships or through private-party sales, so I was…read morehesitant when my boyfriend suggested stopping at a smaller dealership. But from the moment we arrived at Hi Auto Sales, that hesitation disappeared. Don greeted us warmly, gave us plenty of space and time to browse the inventory, and never made us feel pressured. The atmosphere was relaxed and welcoming. While we were there, several customers who had recently purchased vehicles stopped by, and every one of them had great things to say about Don and Leyna. After visiting multiple large dealerships throughout Orange County and feeling disappointed by the condition of their used cars, Hi Auto Sales was a refreshing change. You can tell Don genuinely takes pride in the vehicles he sells -- the cars were well cared for, and some even had thoughtful upgrades already installed. They also had great interest rates and nearly matched the rate I was given with Chase and they were able to finance vehicles more than 10 years old. If you're looking for a used Lexus, Hi Auto Sales is absolutely worth checking out.

After reading the positive reviews, we drove all the way from San Diego to buy a Sienna van. It…read morewas in great condition just like their pictures showed. Don and his wife are family people and honest. The van was better than we expected and his price was reasonable. Transaction was quick and seamless. Don didn't try to sell us anything extra and went the extra mile to make sure we were happy. This was such a refreshing experience.

Smog was fast!! And Mark was the best! Great place to take your vehicle in for a quick smog. Highly…read morerecommend

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

This review is specifically for the service department…read more I've been coming here for quite some time, and working with Miguel has truly made all the difference. Out of all the service advisors I've encountered across Mercedes-Benz dealerships, he stands out as the most honest, detail-oriented, and consistent. He takes the time to answer every question thoroughly and keeps me updated throughout the entire process--which, in my experience, is not always the standard elsewhere. That level of transparency and communication is something I really value. The rest of the team is equally professional and welcoming! It's clear the department is well run. Car service is never something you look forward to, but Miguel makes it as seamless and stress-free as possible--which says a lot.

I have never been so disappointed or disgusted with a dealership…read more First off let me say I am a young-ish tattooed male and I like wearing tank tops. I understand I don't look like the regular customer there but that shouldn't matter. I couldn't get one salesman to help me, not a single one. I shouldn't have to show them photos of my house or my 4 other cars to be taken seriously. Years ago my grandfather (Ignacio Bruno) showed up after work in his uniform to buy a car for grandma. They laughed at him and asked what he possibly wanted (referring to his dirty uniform, ignorant to the fact he owned the company he had patched on his shoulders.) He laughed and walked across the lot to the Jaguar dealership and bought TWO cars cash on the spot (gramps only dealt in $100s). He and my dad drove them to the HOI and told the salesmen they should have taken him seriously. Thought maybe they learned a lesson. Apparently not. I stopped going there a year ago. Today I get very rude, very snide texts from the House of Imports because I didn't want the unnecessary appointment they were trying to make for me. Not a good look....maybe it's time for a Jaguar?