Excellent service. Anytime I have issues with my sound system or similar electrical equipment I…read moreknow who to call! Efficient, responsive, friendly, and professional. 10/10

Great service, friendly, very knowledgeable and was extremely efficient in productivity. He had…read moreeverything finished within 24 hours!!

They did a great job getting my computer cleaned up in minimum amount of time. I highly recommend…read morethem if you are having computer issues.

The Service was over the phone and was finished quickly. The Technician was thorough and polite. I…read morewould used him again.

Jay was very prompt and professional in his response to me contacting him. He had repaired and…read morecleaned my laptop, and had returned it to me in less than twenty four hours. He was very nice and kind, and his price was very reasonable, unlike Geek Squad. I highly recommend Jay for computer and laptop repairs.

Repair Desktop: Dell XPS- issue does not turn on, due to power surge/ storm. I reach out to Jason,…read moregreat communication by email. He order a part for the power issue, set up time to come to house to install. Jason greet me with professional. Stated who he was, greet with a hand shake. Starting working on the power source issue, also clean up lots of dust, took it outside. Set up the computer, still no power, motherboard is bad. Removed the Drives, now the tower is ready for recycling. Provided several options. He set up a laptop, we just happen to have external drive. Jason transfer the data to the new drives. Provide great information and explained how to use the drive. While waiting for the data to transfer, Jason was very respectful, kind, understanding. The value of resources in our community is very important. He save use a lot of money & time. I am very pleased with the customer service he provided. I highly recommend and will definitely will be reaching out again.

This place is the ONLY place to take your computer. They…read moreare so honest in their assessments and the cost of repairs. I refuse to go elsewhere. Paul A. Brady

Went here to try and recover my 10+ year old hard drive. Not all was recovered, but a majority of…read moremy data was! Glad I went to these guys, their prices were better than me shipping my hard drive to somewhere out of state. Also love to support small businesses. Great job guys, thank you!

I owe these guys a huge THANK YOU. When my hard drive started behaving unexpectedly I was at a…read moreloss, and called them to see if they had any suggestions. They knew immediately what was going on and had me bring the drive in. It was failing hard, and we were not sure if the 2 TB of data would be salvageable. They ended up getting something like 99.9% of the data off the drive with minimal corruption -- I haven't gone through all 2 TB but so far I haven't found anything corrupted. It was just over $200 to get the data off the drive, which included a new WD Passport drive. Well worth regaining 5+ years of archived projects and photos. High fives all around. Bonus: They remembered my name every time I talked to them! Great customer service.

I dropped my laptop off for repair with no idea what had gone wrong with it. Fadi was extremely…read morefriendly and helpful. He called within a couple of days to confirm it was ready for pickup. And, for a very low cost, my laptop is working faster than ever! Definitely recommend Deskside Computer Repair.

I reached out to this shop to have my laptop diagnosed and repaired. I was informed that a…read morepre-payment was required to book and secure an appointment, which I had no issue with. They mentioned they would send over a payment link, but I never received anything. Unfortunately, this has been a frustrating experience. I've been trying to find a reliable place to repair my laptop, and this situation, along with another shop being closed despite showing open hours, has made the process unnecessarily difficult. Better communication and follow-through would go a long way.

EDIT FOR THEIR REPLY ON GOOGLE REVIEWS: I paid by Zelle, not credit card, so calling this a…read more"chargeback" makes no sense. Yes, I initially left the 5-star review before I had verified the work, my mistake for trusting them. They offered the partial refund once I proved the work was not done, then they gave me a check that had a stop payment placed on it, so it could not actually be cashed. Proof of THEIR shady behavior: (https://imgur.com/a/m8y8N0I) Thanks to their lying reply, I set a reminder to repost this review every 2 months in every fb group I already posted it to. They will lose more than they charged me without a doubt now. ORIGINAL: They placed a stop payment on a refund check they gave me after I proved they did not complete the invoiced work. Very unprofessional, and low quality "business". They can only handle basic work at best I paid $762.68 for work that included a motherboard BIOS update, Windows 11 Pro installation, data backup, hard-drive repartitioning, rush service, and an onsite service call. The main objective was to move my computer from Legacy/MBR to UEFI/GPT with Secure Boot enabled. After the work was supposedly completed, Windows AND Powershell still showed: * BIOS Mode: Legacy * Secure Boot State: Unsupported * My actual Windows boot/system SSD was still MBR, not GPT * The motherboard still reported the same old BIOS version from 2021 Juan Carlos's explanation was that they had used a "custom firmware" and that Windows simply would not display the changes correctly. However, both Windows System Information and PowerShell independently confirmed that the machine was still booting in Legacy BIOS mode from an MBR system drive. So it was clearly not a display issue. They later offered to redo the work the "standard" way, which only reinforced that the promised end result had not been delivered the first time. The computer was also returned without my six-monitor setup functioning properly. Before the work, I specifically told Juan Carlos not to update the graphics driver because I knew it could break the setup. The driver was updated anyway (he confirmed it the day of delivery), and the monitors did not work correctly when the computer was returned, despite being told that everything had been tested. Juan Carlos could not figure out the solution himself; I ultimately provided the fix. When I asked for a refund he then acted as though I should be grateful because he had spent additional time getting the computer to work, even though the problem resulted from a driver update I explicitly asked him not to perform (which I also gave him the fix for). They repeatedly say they will return your computer in the same functioning condition, but that was clearly not true since Juan Carlos said the extra time he spent was "out of scope" once the topic of a refund came up. The most unacceptable part came after I agreed to their partial-refund offer (of only $100, even though the incomplete line items were much more). They gave me a refund check, but a stop payment was placed on the check, so it could not actually be cashed. Giving a customer a refund check and then preventing the payment from clearing is beyond unprofessional. Google reviewers should also look at this company's Yelp reviews. The Yelp reviews are much more consistent with the true experience than the overwhelmingly positive picture shown on Google (which is really from simple jobs it looks like). Between the incomplete technical work, the questionable "custom firmware" explanation (which is just a lie that I caught Juan Carlos in), the unapproved driver update, the computer being returned without all monitors working, the dismissive attitude, and a refund check with a stop payment placed on it, this was one of the worst service experiences I have ever had. Regarding the money, they can keep the $700. I've posted the full story on multiple review sites and in multiple local Facebook groups (even in Spring), so their little stop payment stunt will cost them far more in lost business than simply honoring the refund would have.

For the normal person with no computer knowledge and want some special treatment or a window into…read morethe computer world I would recommend. My personal experience: I had a VERY specific issue and unfortunately it was MY fault that the issue even happened with my PC. However they could not fix my problem, and charged me for diagnosing without ANY communication about starting or anything regarding diagnosis (I called later in the day I dropped my PC off, no sort of work was done, I called two days later, no sort of work was done, I showed up the next day and supposedly once talking face to face there was a bunch of diagnosing done, and my problem was NOT able to be fixed) If I knew then what I knew now I would have saved money, time, and sanity. Also very bad timing with when I brought it in, they were swamped so I will give them that. If you want communication, it has to be done in person... just saying. Quite literally show up and talk to the guys, they are VERY nice, got nothing against them, just communication is poor over the phone, or at least between workers (person who picks up phone and person who works on PC)

Good service, saved me buying a new laptop…read more I encountered blue screen of death, windows wouldn't start. I had a couple of tears Niclas I work with try and recover it, we got the data off but couldn't reboot the laptop. Left it with neobox for a week its back, wioed, latest windows installed good as new.