CNIC was very prompt in handling my IT issues. Amanda was great in facilitating the appointment…read moreand when Christian arrived, he handled the situation on record time. I really appreciate the response and professionalism.

They did a great job getting my computer cleaned up in minimum amount of time. I highly recommend…read morethem if you are having computer issues.

Excellent service. Anytime I have issues with my sound system or similar electrical equipment I…read moreknow who to call! Efficient, responsive, friendly, and professional. 10/10

Great service, friendly, very knowledgeable and was extremely efficient in productivity. He had…read moreeverything finished within 24 hours!!

For the normal person with no computer knowledge and want some special treatment or a window into…read morethe computer world I would recommend. My personal experience: I had a VERY specific issue and unfortunately it was MY fault that the issue even happened with my PC. However they could not fix my problem, and charged me for diagnosing without ANY communication about starting or anything regarding diagnosis (I called later in the day I dropped my PC off, no sort of work was done, I called two days later, no sort of work was done, I showed up the next day and supposedly once talking face to face there was a bunch of diagnosing done, and my problem was NOT able to be fixed) If I knew then what I knew now I would have saved money, time, and sanity. Also very bad timing with when I brought it in, they were swamped so I will give them that. If you want communication, it has to be done in person... just saying. Quite literally show up and talk to the guys, they are VERY nice, got nothing against them, just communication is poor over the phone, or at least between workers (person who picks up phone and person who works on PC)

Good service, saved me buying a new laptop…read more I encountered blue screen of death, windows wouldn't start. I had a couple of tears Niclas I work with try and recover it, we got the data off but couldn't reboot the laptop. Left it with neobox for a week its back, wioed, latest windows installed good as new.

I owe these guys a huge THANK YOU. When my hard drive started behaving unexpectedly I was at a…read moreloss, and called them to see if they had any suggestions. They knew immediately what was going on and had me bring the drive in. It was failing hard, and we were not sure if the 2 TB of data would be salvageable. They ended up getting something like 99.9% of the data off the drive with minimal corruption -- I haven't gone through all 2 TB but so far I haven't found anything corrupted. It was just over $200 to get the data off the drive, which included a new WD Passport drive. Well worth regaining 5+ years of archived projects and photos. High fives all around. Bonus: They remembered my name every time I talked to them! Great customer service.

I dropped my laptop off for repair with no idea what had gone wrong with it. Fadi was extremely…read morefriendly and helpful. He called within a couple of days to confirm it was ready for pickup. And, for a very low cost, my laptop is working faster than ever! Definitely recommend Deskside Computer Repair.

I have a large water cooled gaming rig that I also do my work on. Had an issue I could not resolve,…read moreso I called these guys. I sorta picked them a bit at random, but I'm glad I did. The dude was at the house that early afternoon (Tuesday), and I had my rig back early Friday afternoon, with a warrantee. It was less expensive that what I expected. I'll use these guys again if needed.

I reached out to this shop to have my laptop diagnosed and repaired. I was informed that a…read morepre-payment was required to book and secure an appointment, which I had no issue with. They mentioned they would send over a payment link, but I never received anything. Unfortunately, this has been a frustrating experience. I've been trying to find a reliable place to repair my laptop, and this situation, along with another shop being closed despite showing open hours, has made the process unnecessarily difficult. Better communication and follow-through would go a long way.

Jay was very prompt and professional in his response to me contacting him. He had repaired and…read morecleaned my laptop, and had returned it to me in less than twenty four hours. He was very nice and kind, and his price was very reasonable, unlike Geek Squad. I highly recommend Jay for computer and laptop repairs.

Repair Desktop: Dell XPS- issue does not turn on, due to power surge/ storm. I reach out to Jason,…read moregreat communication by email. He order a part for the power issue, set up time to come to house to install. Jason greet me with professional. Stated who he was, greet with a hand shake. Starting working on the power source issue, also clean up lots of dust, took it outside. Set up the computer, still no power, motherboard is bad. Removed the Drives, now the tower is ready for recycling. Provided several options. He set up a laptop, we just happen to have external drive. Jason transfer the data to the new drives. Provide great information and explained how to use the drive. While waiting for the data to transfer, Jason was very respectful, kind, understanding. The value of resources in our community is very important. He save use a lot of money & time. I am very pleased with the customer service he provided. I highly recommend and will definitely will be reaching out again.

Business location is NOT updated and I came to the address for nothing. I called and no one…read moreanswered. A complete waste of time.

These guys are the best. Period. The Vietnamese guy is extremely nice and always fix my computer…read morewithin a day or so. I have brought my lap top to the geek squad a few times but it always seems to have to same problems come back. I will most likely have them build me a lap top from scratch.