My husband and I recently bought a 2007 Lexus RX350 from Shamrock Auto Sales, trying to downsize…read morevehicles and monthly payments, to get caught up after a bunch of unexpected medical bills. At first, the 3 gentlemen we worked with were very nice, including the Owner. However, 2 weeks after we purchased the car, the car started having major mechanical problems, with obvious evidence #1) the car had been in an accident and repaired, which was not on any of the carfax reports, etc., and #2) actions were taken to temporarily keep the engine running smoothly, just until it was sold. We contacted Shah, the Owner, and he lead us to believe we could buy a warranty, to help with the thousands of dollars of repair costs. After asking several questions, which were never definitively answered, the warranty company only accepts policies purchased at the time of sale. Obviously, we would have bought the warranty when we purchased the vehicle, if we were told that was an option, to avoid any unforeseen issues, like what we have been facing! We are so disgusted by our experience with Shamrock Auto Sales. They have financially ruined us, since we now have a vehicle we can't afford to fix and therefore cannot use. So much for a dependable family car!

Overall I am very pleased about my experience with Shamrock! They are fair, helpful and…read moreprofessional. I was looking for a low mile BMW and had limited budget. Both of folks I spoke with were very friendly and helpful and offered me multiple cars to test drive and patiently worked with me to find what I was looking for. After a couple of visits and several test drives, I purchased a BMW 328i, 2011 for a very reasonable price. I called them a few times in the following days with questions about the car and potential warranty and other issues and every time they worked with me diligently to answer my questions and resolve my problem. I really enjoyed my experience and dealings with Shamrock and will definitely recommend them to my family and friends!

(Please note that this rating are compared to other lot dealerships and not to be compared to an…read moreofficial manufacturered dealership such as Toyota, Infiniti, Nissan, etc.) So this past weekend, the Boyfriend decided to look for cars around the area he feels most comfortable purchasing, Albany, CA. (Simply because, he had purchase practically all his cars in this area and no one has tried anything dirty to him yet) We decided to head down the San Pablo road and starting looking for cars in car lots. Mind you, I've never looked at cars at lots. In fact, I never bother even trying believing that all they want to do is rip you off with a car that will break down in matter of days. However, the Boyfriend was experienced in looking and talking to car sales men I didn't say anything to his choice. (You have to let the man do what he wants first; if it fails then put your two (2) cents in... softly) So after driving pass quite a few of lots, we finally stopped at this lot. From my perspective, this lot had the best car selection compared to the others on this road. I knew the Boyfriend was really wanting an Infiniti, but he was open to other types. We saw several Acura TL and a few Lexus he liked. I think because he dealt with this lot before (5 years ago) he knew he had to stop by this spot before buying any car outside of it. We parked and walked the lot. There were Rolls Royce, Mercedes, Infinitis, (I was attracted to the Nissan 240sx) Acura TL, Dodge Magnum, Lexus... you get my drift. (The other lots had a lot of Ford trucks, vans and SUVs.. and the Boyfriend wasn't interested in them.) This lot hit the right spot for him (and also for me). We saw two infinitis there. One had someone already putting a down payment to, but the black one (G35) was available. Before we went googoo gaga-ing over it, he wanted to walk down to the last lot on the road before really looking into that car. "We'll be back." he says to the salesman. The other lot (a block away), in my opinion, has the 2nd best car selection on this road. They too, had an Infiniti G35... however, it was bright red. (I always say, anything that's a bright color is a color that is setting you up, "asking to be pulled over") We took a quick glance at it and started back to this lot. He salesman saw us walking back up and instantly asked, "so, you want to start on that paper work?" (Straight to the point, I like it) While I walked around the lot and checked out their cars, the Boyfriend gave him the necessary ID to check his credit and all. His credit came back and was pretty much approved for about 90% of the cars in the lot. I came inside for a quick second to see what its' like inside. There was a receptionist which seemed as if she was busy with piles of paper work. An italian guy gentleman who looks tired and drained and stressed. And a salesman who's tired but straight to the point type of man. They discussed a bit more about the cars he was interested in. Like a child in a candy store, I just walked around looking at how clean the cars and awe and ahhing. (hehee) We didn't have any appropriate paper work so we left and told them we will return in the morning. (I had to work on a few stuff before we left home, so we didn't actually arrive 'til sometime in the afternoon) The next day, we just got out of our car and the salesman stood at the door way and shouted, "did you get the message?" I looked at the Boyfriend and he shouted back, "what message?" "You're approved for the Infiniti!" "Now thats what I'm talking about!" he shouted back. (Haha That was a nice way to start the paper work) When we walked in, instead of a receptionist and a older (what seems to be) italian gentleman, it was two young bucks and the salesman. One of them looks so focus that if you bothered him he looks like he's about to snap (this is the the accountant I believe, the good looking one). The theres the other guy -whom I'm still figuring what his role/position is- what seems to be very busy with absolutely nothing. He seems to be a bit of a grouch and lazy (by the way he drag his feet when he walks). I figure he must be related to somebody there is probably the only reason why he is working there. Anyways, after everything went through and the paper work was done (yes, we test drove it before started the paper work), we left. The Boyfriend was happy I can tell. But being a man that he was, he was holding it in very well. Customer Service wasn't the best that I've experienced but these people were honest and straight to the point. I like that. They also pointed out that we were the first (in a long time) that was honest and was able to down a whole first down payment to them. They actually helped pay the 50% of what was needed to get the other loan that would help the Boyfriend knock off a year off his payment plan. The verdict: Don't hesitate to get a car here. Good people. I like the salesman =]

these people are scammers they will hike up the price and lie about the mileage. I got a car that…read morewas almost $4k more than the price should be and I let them know that and also they lied about the miles by 800 that mean the car was really overpriced. i know 2 people with the same car as me and paid way less then what i paid they went to Zaza Auto In San Leandro i wish I knew about them before I went to these scammers

You're looking for a person who respects you and doesn't lie to sell you BS? Then certainly go to…read moreRooz. He is so charming, honest and very responsive! The communication was so fun and smooth. I got a RAV4 from him and I've never been happier. Very clean car from 2022 looks like it's brand new!! Thank you Rooz for being so amazing!

These guys are great…read more... Got my 08 CL63 cheaper that buying out of state. How's that possible?

I revived my Yelp just for this. This was hands down the best car buying experience I have…read morehad....PERIOD! I've been searching for a BMW 6 series now for a while, and this car popped up on craigslist that seemed too good to be true. It was advertised $3k lower than the cheapest one I've found, and seemed to be in great shape. They were completely upfront with the car, and even had an upclose picture of a scratch on the front bumper as well as minor rock chips in their ad. This was the complete opposite of what I've been experiencing with other dealers in thinking a car was in excellent shape, only to find a bunch of issues once i see the car in person. Called, scheduled an appointment, and went to see the car. Guess what!?!? There was not a single issue other than the ones disclosed. They let me drive the car by myself, came back 20 minutes later, and wrapped the deal up. I did try to negotiate with them, although they said they have a "one price" philosophy which was fine, because i was out of there in 15 minutes, and got a very very good deal. I told them I wanted to do a transmission flush because I had no idea if one was ever done, and if so when; and asked for recommendations. They scheduled an appointment with a shop they use to have the work done under their acct (wholesale pricing), who did the job 3x cheaper than a local bmw indy. Not only did I get a great car, I now have a major hookup for mechanical work, and met a really cool dealer. Highly recommend these guys!

Wow. I have seen two friends (who didn't know each other) get cars from here be absolute crap. The…read moresalesmen assured them that no inspection was needed, which I disagreed with, and that a full service had just been done. Both cars instantly had problems and were far from having been serviced recently. When they took it back in to see what would be done they both got the same answer: "These cars are sold as is and you must drive like a maniac" HAHAHA. One was brought 100 miles later and the other didn't make it 12 miles! Brakes were low, transmission leaks, black dirty oil and on and on. If you do happen to find yourself there buying a car, PLEASE get it checked out - no matter what they tell you. At the end of the day they are used car salemen. $100-200 in a pre-purchase inspection would've saved both these chumps thousands of dollars.

I was ABSOLUTELY impressed with the Service I received at Nor-Cal Motors. I spoke to Kim based on…read morean Ad I saw on craigslist and was hesitant when she told me she was a Dealer. I was pleasantly surprised when she actually put me in the Car that I wanted with a payment I can afford. They helped me with all the paperwork and at no time did I feel like I was being "Sold!!!" I would absolutely refer a friend. I actually referred a co-worker and they are looking into purchasing a Volvo S40. Great Job Guys.

Rip off dealership. Quoted me a price over the phone to change transmission fluid. $259.10…read moreArrived and checked in and was told the price is $478.00 I left and will never return here. Quote from Honda where vehicle was purchased $275.00. Same service drain and refill transmission.

Made an appointment and it was super smooth. The person who checked me in was really nice and…read moregenuine.

Listen up People! I'd been on the look out for good mechanic for a while now. And when I say…read more"good" I mean skilled at his craft, honest and interested in saving his clients money. I was cruising the West Oakland homes for sale for my clients when something told me to stop and talk to the folks at PC Maintenance about my car porblems. Geroy Blake is a joy! He's an ace mechanic, got the job done in a day and got me parts at wholesale prices. I was so pleased! But get this! My brother had loaned me his Ford Mustang Cobra while my car was in the shop and I was having so much fun driving it that I asked Geroy if I could leave my car in his shop for a week or so while I get my kicks driving the Mustang and he said "YES"! He told me to take my time and enjoy the Mustang and that he would pull my car into the shop and lock it up every night until I came to pick it up! Like I said Geroy is a joy! Go see him!

Start to finish, I can't say enough praise for Fam and his family. We bought our used car from…read morethem, on Fam's advice on which car would suit us. The Cmax was excellent ...but the care and attention and advice we received was invaluable! They also connected us with a wonderful mechanic, and gave recommendations on ordering parts online. Thank you thank you

HIGHLY RECOMMENDED! Sam, the owner, was recommended to me by…read morea friend, and it was a great recommendation. Sam is an honest man who really cares. I was looking for a particular used EV car. Sam was friendly from the first phone call, educated me about the market, kept me informed about what cars he had coming soon, and then even acted as my "advisor" when I found the car at another dealer. It's rare to describe a used car dealer as DELIGHTFUL, but Sam is delightful. I highly recommend Sam and Auto import Sales.