We had an outstanding experience with AZ Deck Pool & Patio for our cool deck repairs and resurfacing. Vaughn really knocked it out of the park. From the first consultation to the final finish, their team was professional, knowledgeable, and incredibly detail-oriented. Our pool deck was worn, cracked, and faded from years of Arizona sun, and they completely transformed it. The resurfacing looks brand new, the texture is perfect underfoot, and the color came out even better than we envisioned. They took the time to explain the process, provide options, and make sure every detail was done right. What really stood out was their reliability and craftsmanship. They showed up on time, kept the work area clean, and stayed on schedule -- which is rare with outdoor projects. The crew was respectful, efficient, and clearly takes pride in their work. Living in Arizona, having a quality cool deck surface is essential, and AZ Deck Pool & Patio absolutely delivered. Our pool area now looks high-end, stays cooler, and has completely elevated the look of our backyard. If you're considering cool deck repair, resurfacing, or a full refresh, I highly recommend AZ Deck Pool & Patio. Excellent service, beautiful results, and a company you can trust. read more

AZ Deck - Cool deck - Masonry/Concrete Near Me - Mesa, Arizona

Choose a less expensive, more established company. We specifically selected AZ DECK because they heavily promote their "engineered" process and the fact that the owner is a chemical engineer. We paid a premium believing their system was superior and would properly bond to our pool deck concrete. Unfortunately, this has been the worst decking product we've experienced. Over the many years we have lived at this property, we have had a pool deck resurfaced 3 times. AZ DECK was the least durable, for a product they sold as the best. The decking is pealing and cracking where it has never done it before !! The surface cracked and peeled again, leaving us with the same failures we were trying to avoid by choosing a higher-priced company. Despite the claims of a specialized chemical bonding process, my wife and I never observed any visible concrete treatment or preparation beyond what appears typical for standard resurfacing. Whatever process was represented clearly did not result in better durability. The premium price did not translate into premium performance. I strongly recommend homeowners look elsewhere. I contacted the sales rep and the company. Crickets. checked the BBB. "This business is NOT BBB Accredited" read more

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Vaughn was very knowledgeable and the entire process was a great experience. can't say enough positive things about Pedro and his crew! professional and detail oriented. They made sure everything was satisfactory with us and so clean! i highly recommend AZ Decks. read more

excellent, excellent, excellent. best money ive spent in a long time. pedro and his crew took their time and did an great job on our back patio. will definetly recomend to all our friends. read more

Owner was very professional and clearly explained the process. The work crew arrived on time and were very particular on making sure all spaces (including the whole pool) were covered that could be splattered. The job they did was excellent. My wife and I were very happy with the finished product. Highly recommend AZ Deck. read more

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I had AZ Deck come out and re-surface my pool deck in 2019 and it looked great for a while. After about a year, I started to notice hollow spots and flaking areas on the deck, so I notified them and they were very responsive at the time. They came out and completely re-did the work. About a year later I started having the same problems. They finally came out and did a few small repairs but ignored about 4-5 other areas that needed repair. In November of last year I contacted them again to see if I could get the rest of the failing areas repaired. They assured me I was on the schedule to have the rest of the issues fix. I never heard from anyone. So in December I was back in town and called them again. Once again I was told I was on the schedule to have them come out and complete the repairs. Never heard from anyone. Came back in town again in February and went through the same process. So here we are in May and the problem never was addressed. I have filled out their online request several times with no one ever getting back to me, have called and left messages with no return calls. I finally reached out to Vaughn the salesman to ask if something is going on within the company. Vaughn was able to get Isa to email me back and Isa state that they have no record of any correspondence with me and that I waited to long. I have left voice mails and emails asking for a return phone call and still no call back. I have been trying to get these issues taken care of for 8 months now. I do not live in AZ full time and I am only able to get there about 4-5 times a year. Those are the times I have to get these type of things taken care of. Honestly I would have been willing to pay to get these things fixed if they would have just had the courtesy to return my calls. Very disappointed in the service I have had. read more

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I'll give them one star because they did the work. I had my pool area and patio redone about four years ago. Upon initial completion it looked fabulous. They made it look like squared tile with grout lines. But within a few months it started cracking and peeling, knowing I had a two year warranty I waited a year and delt with maria and she agreed that it would be completely re-done due to excessive cracking and peeling and once again upon completion it looked great. With that said it started chipping and cracking and peeling up everywhere. Now I was past two year warranty and my patio now looks horrible. Upon reading some of the other reviews, it's a common problem with this company, THEY DONT USE THE ACRYLIC BOND, there for the quality is poor. I paid about 5500.00 dollars to get this work done and I still can't afford to fix it yet,it's the only eyesore of my beautiful home. At the time I had a family member who did this type of work but chose to use what I thought was a professional company especially for the warranty but warranty doesn't matter if there is no quality or experienced people that don't know what there doing. So do not use this company and whoever you do use make sure they follow correct application procedures! read more

We had our cool deck replaced by AZ Deck, at a cost of $2700 in March of 2021 and by May of 2024 large sections of cool deck had come loose and were flaking off. Upon calling Vaughn, the salesman, I was told that Richard, the owner of the company, adhered strictly to the two-year warranty and that nothing could be done unless we wanted them to redo the cook deck for another $3000. I then emailed Richard and had lengthy communications with him. I also looked at their materials supplier's multi-step installation method. While the supplier's 5-step process includes a "bond coat", AZ Deck's process as outlined by Richard does NOT. His 5-step process has 2 steps that mean basically the same thing BUT HE OMITS THE BOND COAT. He stated, which the materials supplier also stated, that not all steps are used depending upon what the contractor chooses to do. The materials supplier, Preferred Deck Systems, explains that the "Bond Coat" is a "100 % acrylic emulsion polymer that serves as the primer/bond coat of the system and also acts as the "glue" when creating the Scratch and Texture coats. Their literature states that "the bond coat MUST be used as a primer/additive on old porous substrates to prevent peeling". AZ DECK CHOSE NOT TO USE THIS VITAL MATERIAL. Not using this additive presumably allows them to quote a lower price than their competitors. Richard, the owner, did offer me a 5% discount if I wanted them to redo the entire cool decking but I would be a fool to let them do the same inferior job a second time. To sum it up, basically, AZ DECK SIMPLY CHOSE NOT TO USE A CRITICAL BONDING MATERIAL. read more