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    Axiom Computer Services

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Axiom Computer Services

    Web design

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    15 years ago

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    AT&T Store

    AT&T Store

    (4 reviews)

    Out of the 2-3 times I've visited this store, the employees have been underwhelming less than…read morehelpful. Save yourself the trouble and go to a corporate store - have nothing but raves for the employees working at the location near target in Rockwall. Today, the employee on the floor, Raegan, seemed put off that she was having to actually work during her scheduled shift instead of reading her ebook and sipping on her coffee beverage. Greeting upon entering establishment was flippant at best, no acknowledgment regarding how long the wait might be, if she'd be able to assist me soon, or if I would be better suited to come back another time. The young woman being helped was very polite and wished her a good day upon completing her transaction - to which Ms. Reagan remained mute. Perhaps she failed to hear the young lady.. my interaction with Reagan made it seem as if perhaps she was having a bad day, or maybe it is more of a personality issue and not being suited for working in customer service. Simply needed a replacement screen protector, which is advertised on the box from my original purchase (approx 6 months ago), as being able to be completed in store, or online. Was advised after next month, it'll be 'online only' - cool, appreciate the head's up. Didn't know there would be a fee for the replacement case, was advised as to why and I proceeded to pull out cash to pay for the purchase of a replacement. To which, I was told she could not accept cash... Bottom line, I left without purchasing a replacement, called the original store on receipt (which reflected a cash payment for the purchase) and asked what their policy was. Spoke with Chris and he was amazingly helpful! Confirmed they have the screen protector for my particular phone in stock before I even made my way over there. Avoid this location on N. Goliad at all costs.

    Andy and Rosa were great workers, they took me step by step on adding a new line to my phone plan.read more

    Axiom Computer Services - web_design - Updated May 2026

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