My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Do not go to this place I had my screen fixed and the screen messed up in about two weeks. Nothing…read morehappened to it, and they would not do anything to fix it. I also took my computer up there and one of the people working there ripped the case off and broke a couple of the clips to attach the case to my computer and they would not replace the case, but they changed their policy.

Super nice guys. My laptop just died one day. Out of the blue. I went to Best Buy, and the guy…read morethere actually told me to go to AWT. They were extremely helpful, knowledgeable and pleasant. They let me use the bathroom when I thought I might die if they didn't lol. So A++ lol Also, they diagnosed my laptop, transferred all of my info over, and recycled my laptop for me. I guess a fried internal mother board with signs of water damage isn't really cheap to fix. (Kids are no longer allowed to use my laptop without supervision, and are not allowed to have drinks near it. Lid or not. It's a no. They funny thing is, I remember at one point my keys got sticky.... and I asked who spilled what on my laptop....?! And wouldn't you know it.... nobody knew lol. Yay kids! Thanks AWT. I'll be back if I ever need support again. You guys truly crushed it.

What a joke. Claim they're extremely booked and will have u on their waiting list. And never get…read moreback to u. Wouldn't recommend

Anthony is absolutely great. He installed our cameras and central computer server nearly 4 years…read moreago. They're literally available 24/7 and even if you contact them for emergencies they will do everything in their power to address the issue in the same day. They once picked up our server at 10pm and delivered it back shortly after midnight fully fixed. I simply know that my business can rely on this company no matter what happens. Prices are reasonable and so far, after 4yrs I am highly satisfied with Tech Responders.

Geek squad is totally inept -I paid tjrm for a projector installation and all they did was install…read moreit to the frame I had- didn't ensure it was working or configured correctly. I had to hire a real av installer to correct their installation

I bought a new laptop there in November. I asked to have everything transferred to my new laptop…read moreand have the old one wiped clean. I live over 60 miles away. I have been back 5 times attempting to get their inept Geek Squad to actually do their job. The last time there they said they would replace my new laptop with another new laptop. Now I am sitting at my computer after picking it up on my 5th trip there only to find out that absolutely EVERYTHING is gone. None of my documents or pictures were transferred to my new computer as requested. I have lost EVERYTHING. I absolutely would NOT recommend taking ANYTHING to the Geek Squad at the Rockwall location. The level of ineptness is shocking. All I wanted was for all documents/pictures to be transferred and to have both an Owner and User passwords set up. Obviously this request was beyond their level of competence.

Daniel is very knowledgeable about computers and can fix any computer problem you have. He has…read morerepaired several of mine and several for friends and family I have referred to him. Daniel is thorough and reasonably priced. He has often even come and picked up my PC and returned it. He works on our computers at work, often repairs them on the spot in our office. You will not find a better computer guy than Daniel and the folks at ComputeRx. I recommend them without hesitation.

I had 2 laptops that were unusable. I took them into Daniel and he was incredible. He consulted…read morewith me from beginning to end and gave me options on repair. He told me why he suggested certain options and answered all questions in layman's terms. He fixed both laptops and they are running like new. I also could not believe how reasonable the cost was. He is the most honest and reasonably priced person I have dealt with, when it comes to computer repair. There was nothing sacrificed on quality, customer service and speed of service. I would unequivocally recommend him to anyone and will definitely be using him for any future repairs.

Out of the 2-3 times I've visited this store, the employees have been underwhelming less than…read morehelpful. Save yourself the trouble and go to a corporate store - have nothing but raves for the employees working at the location near target in Rockwall. Today, the employee on the floor, Raegan, seemed put off that she was having to actually work during her scheduled shift instead of reading her ebook and sipping on her coffee beverage. Greeting upon entering establishment was flippant at best, no acknowledgment regarding how long the wait might be, if she'd be able to assist me soon, or if I would be better suited to come back another time. The young woman being helped was very polite and wished her a good day upon completing her transaction - to which Ms. Reagan remained mute. Perhaps she failed to hear the young lady.. my interaction with Reagan made it seem as if perhaps she was having a bad day, or maybe it is more of a personality issue and not being suited for working in customer service. Simply needed a replacement screen protector, which is advertised on the box from my original purchase (approx 6 months ago), as being able to be completed in store, or online. Was advised after next month, it'll be 'online only' - cool, appreciate the head's up. Didn't know there would be a fee for the replacement case, was advised as to why and I proceeded to pull out cash to pay for the purchase of a replacement. To which, I was told she could not accept cash... Bottom line, I left without purchasing a replacement, called the original store on receipt (which reflected a cash payment for the purchase) and asked what their policy was. Spoke with Chris and he was amazingly helpful! Confirmed they have the screen protector for my particular phone in stock before I even made my way over there. Avoid this location on N. Goliad at all costs.

Andy and Rosa were great workers, they took me step by step on adding a new line to my phone plan.read more

I was having some major problem with my computer & they told me they could get it fixed. They were…read morevery polite & fast. They got my computer back to me within 2 days running as fast, if not better then when I first had bought it. They kept me updated through the entire process. Thanks Cornerstone!

From the owner: -Virus Removal -Computer Repair…read more-Upgrades -Diagnostics -Consultations -Security

I have received quite a bit of technical IT / electronics help from Philip over the past several…read moreyears. I HIGHLY recommend Philip. He is very , very knowledgeable and has always been able to help me with my needs Philip is very responsive always and has been able to solve my issues via face time but when that is not possible he is very timely in coming by to fix my issues Do yourself a big favor and always call Philip first when you might have an IT or electronics issue

The hard drive crashed in my 10+ yr old Dell desktop, windows 10 computer. I was bummed out, as I…read moream on my computer daily working on various projects. After researching where to get it repaired or to just get a new computer, I decided on Integrity Computer Solutions to see if it could be repaired. Phillip did a terrific job replacing the hard drive, increasing the memory and saving all the data on my old hard drive. I am now working on my computer, as it works better than ever. I am so pleased with the work that Phillip did. Definitely will use Integrity Computer Solutions again. 5 STARS rating, for sure. Thank you.