Robert is great. He arrived on time and quickly find out the problems with my home networking and…read morefixed them in no time. He made sure to test each Ethernet port to make sure they were working at the highest peak. I would recommend him for any IT problems and projects you're facing.

I am a remote worker who was able to get The Service Desk to upgrade the RAM that my company sent…read moreme. Robert was very professional, responsive, and courteous. He got the job done at my location at an affordable price. I am so glad to have found his company and will be using his services again for any future computer needs!

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

I am technology illiterate and got frustrated in trying to download program files for a particular…read moreapplication. I called their number and Seth said to come in, no appointment necessary, and he would give it a whirl. Seth was amazing, highly knowledgeable and very patient. I highly recommend The Tech Guys for all your computer repairs and technology needs. Their website is very informative and your inquiry is answered quickly.

High recommend the tech guys. Seth did an amazing job on my pc. Had been having issues with games…read morecrashing for months. Eventually I brought it in and they worked on it for days. Finding many small issues with software and corrupt files. Eventually they got it to work and now my pc is working just like when it was new. Very satisfied with their service 10/10.

First time pc builder here,had a great customer service experience with reception but,charged me…read more200$ for just connecting the small 1 pin on the bottom of the motherboard (I had them flip flopped),no organization of the wires ( I had to do it myself) and apparently didn't correctly connect my fans so now I can't read temps. Had to replace my fans thanks a lot. Wish they had told me this Overall point: Shouldn't have been 200$ for just connecting a single power connecter wire pretty much scammed me.

The service and care at this establishment was superior. Teresa was helpful and personable when I…read morecalled and the same feeling of customer service was evident when I arrived. Teresa explained the process thoroughly of how my computer would be serviced. She was knowledgeable and had a sense of urgency to ensure a quality job would be done in a timely manner. Please support this local establishment who gives back to the community with their expertise in computers. Thank you!

Well the term "Geek-In-A-Box" comes to mind! LOL Just kidding…read more This is an amazing person who handles almost anything you can think of computer related. If anything happens to your computer or you just simply need extra security on it give him a call. He is wonderful at figuring out what your computer needs. My computer simply had a mind of it's own and was protesting the Internet. He gave it a good wake up call and voila, my computer works!!! I have absolutely no computer knowledge and he broke down the things I needed to know in lay mans terms!!! That makes me feel so much better and less like an idiot. I absolutely hate tech guys that try to appear smarter than you. The rates are very reasonable. You can call to make an appointment and he will visit your home or business. You can also drop off your hardware. So the next time you use your computer for a coaster or target practice and need it fixed give him a call. Don't bother with an out of the US tech phone operator!

A friend of ours had used Jerry at his business a couple of years ago and highly recommended him…read more We logged the contact info onto IPhone just in case, especially since he was an independent, small business. Just before Christmas our HP Envy 17 Laptop was totally frozen by ransomware, the first time ever for a problem at home. We called Jerry, he answered right away and he was well aware of the problems related to this type of computer attack. He offered the option of coming to the house or having us drop it off at his location. We took it to him and asked him to look into a few other issues. He provided an estimate (VERY fair and honored), requested a small deposit and, since it was Christmas weekend we expected a long down time. He called right after the holiday and had it ready to go. He took extra time to explain what he had done and how it worked on our unit. After running it through its paces for a few days, a couple of glitches surfaced that were not related to his repairs but were evidently affected by the attack. We called Jerry late that afternoon. What we were experiencing was complicated but he got right on it. He logged into our Laptop from home at about 7 pm and stayed on it until 1 am, totally clearing up the problem areas and resulting in a machine that worked faster and cooler than when purchased new a year ago!! NO EXTRA CHARGE. A really nice guy, who is fair, honest and excellent at his craft. Highly Recommended.

They replaced my battery on my M1 Macbook Pro. Took a deposit over the phone to order the…read moreappropriate battery. Once the parts arrived, they did the battery swap in a few hours. Naveed even waited for me a few minutes after the store closed so I could pick up my computer. Friendly and professional.

Great service we purchased three laptops from them. Two of them had a few issues a couple months…read morelater and they repaired them for free very quickly less than 12 hours after I dropped them off.

Geeat service! Respectful guy, Responds in a timely manner! This is who I would recommend...read more

My computer crash. Needed it fix right away (work at home) called a few different places and prices…read morevary from 75-129. A1 computers was charging 99 but was the only one that assured me that my computer would be fix by days end. He kept his promise and provided excellent service. Better yet he has this tracking system (similar to tracking ups and fed ex packages) where it updates you on the progress with your computer. Which gives you a idea if there was any additional problems or if everything is running smoothly. Loved it!! Hopefully I don't ever have anymore computer problems but if I ever do I know where to go. Fair price and great service. Not much more you can ask for as a customer. Joel