Just wonderful. We had a 65" Samsung smart TV (2017) that turned off unexpectedly and wouldn't come back on. Peter answered and was very courteous on the phone. Made an appointment next-day, told me on the phone what he would do while here, to set timeline expectations. Came out the next day as scheduled (on time), opened up the TV, diagnosed the problem, and told me he'd check to see if he had the part. If not, he'd order it and come back in about a week to install it in our home. He actually. had the part in stock so he was back that evening to install it. Hooray, broken TV fixed in a day! Thank you so much, Peter. read more

WOW! If Yelp had six stars, I'd give it to Peter at Awake TV. Our Samsung LN46C630 46" LCD HDTV (purchased in 2010!) was having some significant screen flickering and weird ghosting issues. I spoke with the Samsung techs on the phone (2x) and thru a few system re-starts and factory re-sets, they basically struck out. The troubleshooting info online (YouTube, etc.) also turned up zilch. Peter was fantastic: - A VERY economical price to diagnose the problem overnight and then (if fixable) provide me an estimate the next day. He did so like clockwork. - He diagnosed it as a screen problem. The boards were fine. (Thankfully.) The price to repair it was super-reasonable. He ordered a replacement, matching Samsung LN46C630 screen and I picked the TV up just four days later. The picture quality is JUST LIKE NEW! Absolutely superb! :-) You can continue to look elsewhere to find a TV repair shop...but why? I'd enthusiastically recommend Peter/Awake TV to all of my friends. :-) read more

Had an amplifier needing repair. Peter diagnosed the problems, sourced the parts and repaired it in one week total. Very responsive and at reasonable cost. He runs a one-person shop so you are well-advised to call each time you need to visit his shop. Excellent service. read more

I have a flat screen to be repaired. Awake TV has a 5 star rating with good reviews. The website says they are open now and open till 8:30 PM. I drive to the location. The place is locked up. I call a number and who ever finally answers says that he is on a service call and won't be back for 90 minutes. I am not a happy camper and will not recommend this one room shop that has TVs piled from floor to ceiling to anyone! read more

It's so difficult finding a reliable, honest, and skillful Big screen TV repair man! After reading & searching through Yelp, I came across Peter Moon. Surprisingly, he actually answered his phone! That's a good start! He promptly made a house call appt to my parent's home the following day! He showed up right on time, and diagnosed the (Panasonic 51" Projection) TVs problem. My Dad was so happy, he even asked Peter to fix another broken (Sony 27") TV that had been out of service too. His minimum $50 House Call fee was waived with purchasing his repair services. The costs of repairing (under $500) two TVs was much less than buying a new flat screen LCD and throwing/recycling away the electronic waste. read more

After reading Yelp reviews, decided to call Awake Tv. I found them deceptive in regard to what they say they charge for a home visit, as opposed to what their website says. For a flat screen 36 " tv they said it would be $95 to just come out for the service call. This is quite a big difference from even the max $50 service call on their website. I pointed this out to them and they said the price was higher because my tv was a flat screen. I asked them what this had to do with the price of a service call and their response was that they had a higher liability in case they dropped the tv when they were looking at it!! With deception from the get go, I can't even imagine what would ultimately have ensued if someone from this facility would've ultimately come out. read more

Our Samsung TV started making this popping sound and wouldn't turn on. Of course, it was out of warranty so I started the dreaded process of looking for a repairman. The last time we had to get our TV fixed it was a mess of ordering and re-ordering parts that resulted in our TV being out for weeks. I called Awake TV in the morning and was surprised that Peter told me he could come out that same day, in the next hour. I had read that there would be a diagnostic fee that would be applied towards the repair and that's what he told me as well. Seemed reasonable. After he arrived, he started taking the TV apart. I was glad that he handled the TV by himself with no help required from me. He said he had to go to his shop but he'd be back in 2 hours with the necessary part. He came back right on time, fixed the TV, and the price was very reasonable. I'd definitely call him again if I had to. read more

As an owner of a very expensive high-def TV set that likes to go on work stoppages (e.g. break down), I'm unfortunately well qualified to rate the services of TV repair folks. When my set broke down most recently, I called Peter, he came out the next day and he quickly fixed the problem with my set. Moreover, when recalibrating the set with the new part inside, he finally got my TV adjusted in the way I'd been wanting for years (that several other service technicians had never been able to achieve). I won't bore you with the technical gobbledygook, but my set looks and works great now, and the repair tab was very, very affordable. To add to some other reviews, while there is the standard house call charge that all repair services charge, as is industry custom, this fee is applied to the cost of the repair if you have him fix the set. read more

I had a problem with my Samsung LCD TV. I went online to see what the problem/solution was & found out it had a problem with the power supply. I read some reviews online & called some TV repair shops in SF (where I live). In SF, I would have to take my TV in & leave it about a week. I knew it would only take a few minutes to fix & I most certainly did not want to lug my large, heavy TV around. After reading some reviews on yelp, I hoped I could get Peter Moon at Awake TV to come out, even though he was in Mountain View, since he had good reviews & would repair in home. He was very professional on the phone.He came out the very next morning & fixed my TV in just a few minutes. He called to let me know when he left & what time he would be here. He arrived as scheduled. He is a very polite, professional person. I was extremely pleased to have my problem completely solved within 24 hours. I felt his price was reasonable as well. I would unequivocally recommend him. read more

I've used Peter last year when my tv broke and wanted to share my feedback with everyone else: I had a Sony Wega 32" flat screen tv that broke and when I called other places they told me that I had to bring it in for them to diagnose the problem and to see if they could fix it. They said if I was to transport my 200+ lb tv to and from the shop, I would only have to pay the diagnostic cost and parts. But if I wanted them to do the transporting it would cost me $400 on top of that! So I found Awake-TV online and I am so glad I did! Peter did house calls..and came to my house and diagnosed the problem with my tv and then order my part. Within a week, my tv was up and running again..and the total cost was much cheaper than $400. I highly recommend Peter and would definitely use him again. read more

Peter was really helpful and clear. The headphone connection on the back of my Samsung TV was broken. He solved the problem by moving another identical part (which I wasn't using) to correct the problem. It was a very clever solution and saved us all a lot of time and for me unnecessary expense. Strongly recommend this small shop and Peter's know how. read more

Peter did an amazing job with my 75" Samsung TV. He came to my house and suggested a few issues but needed to take to his shop to confirm and he would order the part needed. Less than a week later he arrived with TV and helped me mount it back on my wall. Very fair price to have it fixed and be able to do in home calls. Extremely trustworthy aswell. I recommend him to anyone with tv issues. read more

I received fast, professional service, having my TV repaired for less than I expected. I am a very happy customer! Thank you Peter! read more

The owner was extremely professional and trustworthy. He quoted me a price before ordering the parts and kept his word on the quote after finding out the part cost more. I have referred him to two different family members who were also happy with his work. read more

Great little whole in the wall. The gentleman that fixed my tv was very polite and stayed in contact during the repair. The factory sent him the incorrect part which he notified my immediately and apologized for one extra week delay. I didn't mind the slight delay as it was a 3rd party mistake. I strongly recommend this place. read more

Peter effectively gave me free expert advice by diagnosing our problem over email using photos. I don't want to set up false expectations as this is not easily done (I happen to be fairly technical). Most importantly this shows he is dedicated to solving his customers' problems more than anything else. Top recommendation! read more

I'm one of the few people who still enjoy watching 3D content on my personal television. I was so saddened when my 2010 LG 47" with 3D capabilities crapped out. Even worse, 3D TVs aren't even being made anymore. I had tried fixing it to no avail. Peter fixed it right up and I can probably get another 10 years out of it! Thanks, Peter! Great work!!! read more

Very nice guy! Easy to work with and no hassles in dealing with him. He is very clear on the payment and diligent on work and punctual on delivery. read more

Fantastic tv wouldn't turn on. I thought it was a capacitor problem. Peter tested it with his cell phone camera and sold me a remote for 10$!!! Very honest. Superb service read more

My Samsung flat screen TV went black only after 2.5 years. After cussing about it for about an hour, a friend recommended Peter Moon at Awake TV. I gave Peter a call, he told me that it'll cost $30 for him to take a look at it. Few days later, Peter called and told me about the part that needs to be replaced and how much in parts and labor it'll cost me. I cussed again at the TV for dying so soon then told Peter to go ahead and fix it. The amount was kind of on the borderline of spending more money and buying a new TV or fix the old TV and hope the same problem doesnt happen again. I hate these new TVs made with no consideration for quality. I still have a 20 year old Sony tube TV that works just fine. Regardless, Peter was very professional and courteous. I hope I dont have to use him again but was happy with his service. read more

Great address to have in your book. If you want to keep up you expensive TV or maintain an old one because you can't afford the new fancy toys, he is the man. His name is Peter. He charges $50 to come to your house and very quickly diagnose the issue. My uncle who's a experts in electronics, by his studies and work, could tell right away that the man knew what he was doing: good tools, fast and without hesitation. He has seen so many TVs that it looks like he already knows what he is going to find inside, just from the external symptoms. He has good estimates and will tell you if it is not worth to fix the TV. If the decision is tough to take, he might fix it in order to check the condition of the image/tube, before you decide to go on to pay to fix it. He will deduct the $50 from the repair fee, which he executes fairly fast, and could take your old TV for recycling if you give him a hand to load it (when necessary for large TVs). Last time he came, he told me it was not worth for me to fix one of my TVs that is getting old, which I believe. A few days later he offered me a TV matching what I was hoping for as a replacement and that one of his customers did not want to fix and told me that it's mine if I want to pay the repair. Great deal! Fast and Flexible. Very helpful and trustworthy. A must have in your address book. read more

Peter is the best - Awake completely exceeded my expectations. From scheduling, technical skills and professionalism, they are tops! Our 61" Samsung had been very reliable but started having troubles. He diagnosed problem, ordered parts, installed and solved. Different problems ensued, which led to a second call. Peter came out, calmly explained what could be happening and took parts to shop to test. He came back with the answer, installed - no charge! I highly recommend this company. read more

I was referred to Awake TV by Blossom Hill TV that no longer provides TV repair service. I left a VM for Peter this morning and I enjoying the benefits of his service this evening. He was prompt, professional and reasonable. I recommend Awake TV. read more

Courteous helpful, repair made very quickly and above all very honest I highly recommend this business.

Peter at Awake TV is simply the best. I used his services because of his stellar reviews in Yelp. I have an older Mitsubishi 65" projection TV that stopped working. Being electrically inclined, I did some web searching based upon the symptoms and learned that either some Pico fuses had burned out or the IC Convergence Chips were bad. I pulled the printed circuit board replaced the fuses that were bad, reinstalled it and it blew the fuses again--it had serious problems likely needing the Convergence Chips changed which is a much bigger job that I wanted to handle. I spoke with Peter, he know exactly about the related issues. I brought him my circuit board, he tested it on the spot and confirmed the IC Chips were bad. He sold me a refurbished printed circuit board that day for substantially less than the quotes I was getting from other local repairs shops to do the work which would have taken days. My TV works great now. His place of business is cluttered but he knows how to work on audio video equipment. I highly recommend Peter at Awake TV. read more

Peter Moon is great. He came to our place to look at our 65" Big screen that was acting up. Not only did he repair the system, he cleaned the projector lamps and reconnected our system for full feature HDTV. The picture now just jumps out at you and we couldn't be happier. I could not recommend him higher. read more

Our Samsung 55 inches 10 years old tv has green lines and turn on and off by it self. I called Peter and not only he comes promptly but also find the parts and get it working again. The fee is very reasonable and we love our Samsung tv so now we can have it for a bit longer....... I am sure there are people out there like me who love an item and wants to hold on to the same thing or if I could find the same one, I will love to continue having it. Sorry , it is not about Peter here but you get what I mean. If Peter did not fix my tv, I will have a hard time to find the same one again!!!! so thanks Peter for your excellent service!!!! read more

Be very cautious! The owner mistakenly cut off 2 HDMI cable cords from the back of my TV without knowing what they were for!! Regardless of his mistake, he still made us pay him for the home visit ($50) and the HDMI cable he installed ($8). Though he was apologetic, he should've waived the home visit. read more

A few days ago the HDMI on our Samsung HDTV stopped working. Since it's so hard to find a reliable TV repair shop, I trusted the review comments for Awake TV here at Yelp. I got to talk to Peter @ Awake TV. He came to our house the very same day to investigate the issue and then fixed the TV in the shortest possible time. Peter is very professional. I appreciated the fact that he would address the problem so quickly. read more

I contacted Peter Moon (Awake TV) for my 2008 Samsung 58" HD TV, the problem being that it wouldn't turn on - it would cycle turning multiple times turning on/off before finally turning on to eventually never turning on. We scheduled a house call appointment. Peter arrived promptly, looked at/worked with TV and the particular IC board, gave me repair assessment and cost/delivery of repair. We also discussed other options/ideas: current status of my 2008 Samsung, repairing current board vs. buying new board, not repairing TV vs. buying new one, mounting TV on wall). I opted to repair TV. Repair time was 1 week, during which time he called me a couple times to update me on repair and confirm appointment for installation. After 1st repair and a subsequent return/repair visit, TV works perfectly. I highly recommend Peter for TV repair. He does his homework researching your particular TV model, explains everything he plans to do on your particular TV, and he warranties his work. He is highly knowledgeable, pleasant, and very accommodating in scheduling house calls. Thank you, Peter! read more

I've used Peter several times to mount flatscreens. This is something my husband has always been nervous about, but after seeing Peter's work we've now mounted all of our tv's. He's honest and does high quality work for a fraction of the price of many other professionals. I highly recommend him for anything you need read more

Peter got my Sony big screen working again! Life is good. Thanks to Peter/Awake TV for fast, courteous, and professional service! read more

Took my Samsung 8000 series to Peter, he was awesome. My TV was shutting off and on by itself. Thought about buying a new high-end TV again but I still loved the picture quality of my TV. Peter fixed my TV for a total of $120.00 bucks. Great value for the service and attention. Peter thank you again for your service. read more

Our Tv kept blacking out.. I contacted Peter because of the great reviews! Peter was prompt and courteous. He tested the tv for a while and realized it was the back light. He took the tv and returned it in 3 days repaired. We then had a problem with the receiver...Peter came out stayed and did testing- took the receiver and it was repaired again in 3 days! His charges were minimal for all the time and work he did! Then he came back because he wanted to give us a better remote @ no charge! I can't say enough about Peter! Thanks so much! Patricia G. read more

Update : I had more problems with my TV and I called Peter at Awake TV again. He came to my house and fixed the TV promptly and at a reasonable price. Very happy with the Awake TV services. read more

I referred my brother to Awake TV based on the yelp reviews. Big MISTAKE! Peter Moon arrived at his house and made sure that he collected his $50, before spending an hour fiddling around the TV saying "this could be a tricky problem..." then he says,"I will need to take it to my shop, and it could take up to 1 week to fix...and it will cost at least $350 to repair!" Luckily, my bro is no dummy, and he got a 2nd opinion from McAlister's Electronics in Sunnyvale. The guy at McAlister's charged $75 to look at it, and diagnosed the problem within 1 hour. He said that it had a bad sensor, and would cost an additional $40 to fix! Do the math, that is $235 cheaper than Peter "very tricky" Moon and 6 days faster!!! Buyer Beware!!! read more

It's been 3 months since I had AWAKE TV repair my television. I own a Sony KV-34XBR800, which weighs in at 225 pounds (on a good day)! My TV status light started to blink indicating a 4-blink and a 6-blink. My television would turn on (in the sense that you can hear it click on, but no picture), give me the status blinks, and then it would turn off. I started to research the dilemma on the Internet and discovered that my TV was very...very sick. I began to panic with the idea of either replacing the TV or having to somehow move it downstairs and into my truck to get it to a repair center. What a relief to find Peter at Awake TV! :) I called and the owner, Peter, answered me right away. I explained to him my situation and my model # (this is important). Peter was able to immediately schedule me in (that day) for an appointment to repair my TV at my home!!! What?!?!?!? At my home??? Awesome!!! Even better...he scheduled me at 7:30 PM, which was great for me. Peter called me to tell me that he was running late and that he would be at my place at 8:00 PM. Ok...that was alright with me, but poor Peter...what a long day! Peter came by and he checked out my status lights and he removed the back cover of my TV. Several clumps of dust fell out, and I was so embarrassed over my housekeeping skills...I had to look away. Peter laughed and said that the dust is pretty much typical for all TVs even in the cleanest places. Oh good...I felt better! lol He tested some components on the motherboard and he recommended that I replace the entire motherboard and power coupling. Oh my...that sounds expensive! Actually, when he told me how much it was, it was cheaper than buying a new TV and I got two new parts that should give me another 100,000 miles on my TV!!! lol The range of cost was between $200 - $350. Even better...Peter had the parts - so my repair was immediate on the spot. What I appreciated the most was that Peter gave me "an honest repair." It wasn't frivolous and he told me that if the repair would out way the cost of a new TV, he would tell me. Thankfully, in my case, the repair justified the cost. With the replacement of my old parts with new ones, my TV came back to life. Peter tested the system and re-calibrated my TV by degaussing (eliminating unwanted magnetic fields) it, and voila...I was happy!!! :) The repair time was about 1 hour including the diagnostic exam. The reason why I waited 3 months to write this commendation to Peter was to allow YOU, the reader, a chance to see that his repair work is genuine and worthy of your time and money. Like yourself, I was a little skeptical of: (1) having someone come over to my home to repair my TV, and (2) if the work was of high-quality, reliable, and reputable. As with many other Yelpers who have taken the time to write a 5-star praise of support for Peter (dba Awake TV), I would absolutely return to his business for my future needs. I would also recommend him to any of my family, friends, club members, and neighbors. I appreciate your time in reading my review, and I hope that this will give you a little more confidence in calling Peter for help. Thank you! read more

Fixed my stereo and AMP - this guy is amazing - A+

WOW this guy Peter went above and beyond the call of duty. I called around noon and he informed me he would be at my house at 6 pm that evening. I didnt really believe him but made an appt anyway. Sure enough he showed up at 6 23 on the same day and with a courtesy call. Very pleasant nd very knowledgeable he did not try to make me overpay at all . As a matter of fact he tried to save me money and offered to give me a surround sound amplifier to use until mine was repaired. WHo does this now days.+++ He took the faulty equipment home fixed it and told me it wasnt worth 10 bucks even though it was new in box. lesson here kids is dont buy electronics from 2 guys driving around in a van,,,,,,just saying... LOng story short johnny is a stud, He was truthful did not try to gouge me even though he could and sold me a harman kardon surround sound amp and installed it up for much less than I expected. If you need a lesson in customer service and quality call this guy. I hope I dont have to use him again but if I am forced to he is my first call. Ohh then he called me the next morning to make sure everything was working well. It was 7am on a sunday but nevertheless it was a welcome change and greatly appreciated. read more

Peter gave new life to our 32" Panasonic conventional TV. The set's less than 10 years old and the picture was occasionally collapsing to a single bright line and there was bowing on the left and right sides when it worked, too. He set our expectations realistically, explaining that he believed that he could fix the collapsing picture issue, but it might not be worth the $ to fix the bowing issue. We decided to do the repair, he removed the TV to his shop, and three days later brought it back with *both problems fixed* for the original est. price. One very happy customer here :-) read more