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    Avis Rent A Car

    1.7 (35 reviews)

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    Independent Franchise
    Jon B.

    I should of read the reviews about this place before renting a car at this location but I was in a rush to get my family back on the road. Stay far away from this place. Rent a car from anywhere else but here. Took 45 minutes to check in my car, almost missed my cut off time to return the vehicle. A Philipino guy who seemed more experienced came in and started to help me but then, Brian, (see picture above) began helping me and he must of been new, they should train their people before interacting with the public. Could not figure out the computer system and looked like a chicken pecking the computer keyboard searching for the keys. They tried to overcharge the young lady in front of me as well as me when I finally got checked in. Took way, way too long. This place is not run by Avis/Budget, it's an independent franchise. (see picture). This place is not good and it smells like cat piss.

    Besides the fact that guy who helped us, made us feel like he had better things to do. We get the car, it is filthy! It was a mixture of sap with riverside fuzzes stuck to it. Looks like it had been washed in 4 rental trips. There was large gun stain on the side. The car didnt smell clean. My pops had to handwash the car before I took it out because he said he couldn't see out of the back window because it was so dirty, couldnt see out of the side mirror, the windows had large drip Marks on them. I've never had an issue renting cars before until I made a reservation here. My dad literally had to wash a rental for safety issues. Should have read the reviews first, but why, when I've never had an issue renting cars before. Standby for photo uploaf

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    11 years ago

    Rachel did a great job helping us change the location of our drop off. Thanks so much!

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    Ask the Community - Avis Rent A Car

    Review Highlights - Avis Rent A Car

    I existed the freeway and called the Avis location on Magnolia and spoke to Rachel.

    Mentioned in 4 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.9(226 reviews)
    2.4 mi

    Amazing customer service and employees at this spot…read more Came to rent a 15 passenger van this morning at 8. No problems and out the door in 15mins. Drove it to Norco, back passenger door was making ungodly noises that had this mama concerned for the safety of her kids in the back, so I called over and the female rep (only person I did not catch the name of the-sorry!) was super nice and efficient, told me to bring it back no problem. I get back and she has me on the list for an exchange, no questions asked by any of the staff, just a simple "we want you to feel comfortable and safe in our cars". Love this. While I was waiting for the exchanged van I was able to witness an exchange between Lawerence and an older lady over a pair of missing shoes she had left in a rental some time ago. Lawerence was so nice and patient with the lady (mind you I'm just listening to the whole exchange and wanting to bang my head against a wall). The lady wasn't mean or anything, but she just repetitive, not comprehending what was being said, etc etc during what was approximately a 15 minute exchange.... So my Ford was exchanged for a Mercedes-Benz van... It looked so nice and I felt it was for sure an upgrade *but* I actually turned it down due to it being a diesel and with fuel prices being what they are/the duration and distance I would be driving it. Again staff member Chris, being so patient and so nice, did not make any problem finding me another Ford passenger transit van even though they had to clean/process one that was not quite ready. Seriously I was feeling like such a problem customer myself at this point but they were all smiles. New van feels safe, clean, and I'm confident in driving it around.

    They ALWAYS take good care of us and make sure we ride in style. The manager and crew are always…read morepolite and caring. We have rented cars and suvs for local driving and for family visits in another state. We have gone here for years. The prices are affordable and always within our budget. We won't go anywhere else to rent a vehicle, Enterprise is the only rental company we trust!

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
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    GimmeCar - Subcompact - Toyota Yaris iA

    GimmeCar

    3.6(5 reviews)
    13.1 mi

    I don't know why there aren't better reviews for this place. We always have such good service. We…read morerent cars multiple times a year for trips. The SUVs are clean and new. Even one time when we were running a day late they assured us it was no problem. Stephen (sorry if I spelled it wrong) was so professional and kind. Upgraded us at no extra charge because I'm guessing they didn't have the car we requested. Really nice guy and went over the vehicle with us before we left. We will keep coming back.

    Rented a car from GimmeCar a few weeks ago and the entire rental process went smoothly. They were…read morevery friendly on the phone and picking up the car took about 10 minutes. Quick and easy. The car was a Toyota Corolla and was clean. There was a slight odor of marijuana in the car during pickup but I just fixed that with some air freshener. I got a great deal on the car so I was not going to complain. The reason for the 2 stars- upon returning the car I received my deposit a few days later. No problem. However I noticed that I had an additional charge on my account for $47. When I called I was told this charge was made by mistake and I have followed up week after week and it still has not been refunded to me. I'm not sure how you can even make a mistake and charge a random amount to a customer after our business with them was completed. But it seems shady. All my calls to them have been brushed off and there is no sense of urgency to have this mistake corrected. Good prices, friendly people at first but because of this I will not be going back.

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    GimmeCar - Compact - Toyota Corolla LE

    Compact - Toyota Corolla LE

    GimmeCar

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(135 reviews)
    2.8 mi

    was recently in an accident that totaled my car, and I needed to quickly arrange a rental. I went…read moreto the local Enterprise Rent-A-Car here in Riverside, and I couldn't be more impressed with the service I received. I was first greeted by Sam, the driver who picked me up. At 80 years old, Sam is as incredible as you can imagine--kind, energetic, and an absolute joy to meet. When I arrived at the branch, I met Destiny at the front desk. Despite being busy with four customers ahead of me, she greeted everyone with a big smile and a warm, pleasant attitude that instantly put me at ease. Andrea then helped me finalize my rental. She was an angel--equally professional, patient, and friendly throughout the process. Every person I interacted with at this location was both professional and genuinely welcoming. I highly recommend this Enterprise branch in Riverside. They turned what could have been a stressful afternoon into a much smoother, more pleasant experience. Rick T. Riverside resident

    Worst experience I've ever had with Enterprise. I reserved a minivan three days in advance, but…read morewhen we arrived they said they didn't have one and only offered a five-seat SUV. We had no choice but to take it because we were leaving for our trip that day. Later I was told they actually had a third-row SUV available, but expected us to drive back to exchange it. When I asked if they could deliver the correct vehicle since their branch made the mistake, they refused. The male employee I spoke with was rude and completely unhelpful. What's the point of making a reservation if Enterprise isn't going to have the vehicle you reserved? Terrible customer service and a complete waste of our time. I promise you I will never rent from Enterprise again.

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    Enterprise Rent-A-Car
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    Avis Rent A Car - carrental - Updated July 2026

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