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    Hertz Rent A Car

    2.2 (168 reviews)
    Closed 8:00 am - 6:00 pm

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    Sam sent me this photo of the tire I had to pay 135.00 to replace
    Lisa G.

    On Tuesday I picked up a car to rent because Land Rover had set up this rental, as my own car was being serviced. Raquel helped me get an Infiniti SUV because she said the Jaguar she had on the lot was dirty. She NEVER went around the car with me to show me damages. She only told me the car DID NOT have a full tank of gas. She gave me a car that had a chip in the windshield and didn't even tell me. Then when I got back on Friday to Land Rover and dropped my rental, Sam called me from Hertz to tell me there was a gash in the back passenger tire and they were holding me responsible to pay. They charged me $135.00 to fix the tire and a would not recognize any of their employees disregard for the consumer. Very unprofessional experience. Steer clear!

    Novero P.

    Had to wait 30 minutes. I reserved a Tesla and was told I don't qualify for a Tesla. When I asked why I able to reserve a Tesla if I didn't qualify they didn't have an answer for me.

    Representatives that spoke with me
    Isaiah B.

    HORRIBLE HORRIBLE HORRIBLE place to rent a car I used there services and there was a set and standard price. They didn't allow me to pay the standard price that was agreed upon. They trap you with the hidden fees and "Great deals"

    Lot

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    Photo of Ryong C.
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    10 months ago

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    2 years ago

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    10 months ago

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    Photo of Rick B.
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    2 years ago

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    3 years ago

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    1 year ago

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    10 months ago

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    Photo of Tori C.
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    3 years ago

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    1 year ago

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    3 years ago

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    Photo of C M.
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    2 years ago

    Brand new rental and the price was right and the service was amazing again thank you kensey for your excellent service

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    3 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    Photo of LaVaun J.
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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    They charged my bank card for more than an extra week I turned the car in on the 13th of the month they charged me till the 20th of July

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    5 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    Photo of Julia H.
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    5 years ago

    Wonderful customer service - thank you Raquel and Kevin!

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    7 years ago

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    6 years ago

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    5 years ago

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    Page 1 of 5

    Ask the Community - Hertz Rent A Car

    Review Highlights - Hertz Rent A Car

    From start to finish David Duarte was polite, helpful, and efficient.

    Mentioned in 2 reviews

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    Avis Car Rental - the inside and outside of the rental car i  was given. completely disgusting.

    Avis Car Rental

    3.6(28 reviews)
    4.8 mi

    Avoid this location! We had a reservation for a mid size SUV, but when we arrived they didn't have…read morea car for us. We have been waiting around for over a half an hour, but no resolution. Their only suggestion was to go to the Indiana location and hopefully they will have a car available. My mom agreed to that, but then they stated she should call customer service first. Absolutely ridiculous! There are cars on site, but they are for other reservations or Uber, so they are not options for us apparently. Instead we wait around and our plans get further behind schedule due to poor supply and overall management of the reservations.

    Worst godawful rental location I have ever been to in my life. There is no customer service…read morewhatsoever, that's nonexistent. This location is both Avis & Budget by the way. The guy there was absolutely awful, so old and rude to everyone, and wore a backwards LA cap.Tried marking up their online quote by $50.00 so I just booked online. He demanded I give him my insurance policy number when I declined his insurance, which no rental agency ever does. Then, continues to try and push selling his crap car rental insurance, despite his horrendous attitude and angry miserable face. Then, doesn't list all the scratches, dents, damages I see on the vehicle. He said just if it's major. I told him I'm going to take a video and pictures of this vehicle so you don't charge me for this. He said yea that's fine. Car smelled like smoke when I got in, and it was filthy inside and out. I don't think it was cleaned after the last person rented it. I only went here because enterprise was out of cars, and I couldn't make it to the airport car rentals which are always a better experience. I will exclusively go to airport rentals from now on.

    Photos
    Avis Car Rental - The outside of the rental car!

    The outside of the rental car!

    Avis Car Rental - Avis rental car center University ave. Riverside

    Avis rental car center University ave. Riverside

    Avis Car Rental - 2022 Kia Soul Automobile

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    2022 Kia Soul Automobile

    GimmeCar - Subcompact - Toyota Yaris iA

    GimmeCar

    3.6(5 reviews)
    14.9 mi

    I don't know why there aren't better reviews for this place. We always have such good service. We…read morerent cars multiple times a year for trips. The SUVs are clean and new. Even one time when we were running a day late they assured us it was no problem. Stephen (sorry if I spelled it wrong) was so professional and kind. Upgraded us at no extra charge because I'm guessing they didn't have the car we requested. Really nice guy and went over the vehicle with us before we left. We will keep coming back.

    Rented a car from GimmeCar a few weeks ago and the entire rental process went smoothly. They were…read morevery friendly on the phone and picking up the car took about 10 minutes. Quick and easy. The car was a Toyota Corolla and was clean. There was a slight odor of marijuana in the car during pickup but I just fixed that with some air freshener. I got a great deal on the car so I was not going to complain. The reason for the 2 stars- upon returning the car I received my deposit a few days later. No problem. However I noticed that I had an additional charge on my account for $47. When I called I was told this charge was made by mistake and I have followed up week after week and it still has not been refunded to me. I'm not sure how you can even make a mistake and charge a random amount to a customer after our business with them was completed. But it seems shady. All my calls to them have been brushed off and there is no sense of urgency to have this mistake corrected. Good prices, friendly people at first but because of this I will not be going back.

    Photos
    GimmeCar - Compact - Toyota Corolla LE

    Compact - Toyota Corolla LE

    GimmeCar

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.1(133 reviews)
    4.5 mi

    was recently in an accident that totaled my car, and I needed to quickly arrange a rental. I went…read moreto the local Enterprise Rent-A-Car here in Riverside, and I couldn't be more impressed with the service I received. I was first greeted by Sam, the driver who picked me up. At 80 years old, Sam is as incredible as you can imagine--kind, energetic, and an absolute joy to meet. When I arrived at the branch, I met Destiny at the front desk. Despite being busy with four customers ahead of me, she greeted everyone with a big smile and a warm, pleasant attitude that instantly put me at ease. Andrea then helped me finalize my rental. She was an angel--equally professional, patient, and friendly throughout the process. Every person I interacted with at this location was both professional and genuinely welcoming. I highly recommend this Enterprise branch in Riverside. They turned what could have been a stressful afternoon into a much smoother, more pleasant experience. Rick T. Riverside resident

    Wanted to leave a good review for Desiree. Gone twice to this establishment and Desiree has helped…read moreme out both times. She goes out of her way to make u feel comfortable, she got me in and out of there very quickly. I appreciate her friendly attitude and customer service. She enjoys her job, by way she carries herself and her positive smile. I appreciate that, will be coming back to rent cars there again!

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Hertz Rent A Car - carrental - Updated May 2026

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