I rented from this company a few times and the cars are always clean, no odors which is a big thing…read morefor me. The owner is flexible to adding dates when needed. Overall very happy with my rental cars.

Clean rental cars and great service! Will definitely recommend. They won't disappoint!!!read more

I brought my boyfriend's rzr in and they installed a Packard supercharger. He was super happy with…read moreit and they kept me informed throughout the process. Highly recommend!

Great service and experience here. Was kept informed throughout the entire process. Will definitely…read morebe recommending this place to friends and family!

A few months ago I flew to Ontario for an interview and had to rent a car to drive to my interview…read more Hertz bailed on me because of some complicated issues, so this guy came and picked me up and helped me rent a car. He could've easily denied me, but he worked with me for a couple hours to let me rent a car. I don't know how I would've gotten to my interview without the car, so I'm extremely grateful.

The car itself shook Everytime I hit the breaks coming down the hill. I rented the car until…read moreTuesday and returned it Sunday because no one is in the office I didn't leave the keys. So I left them the keys on Monday. They didn't explain I could have dropped them off in the lock box. They still got the keys by Monday and I had the car rented until Tuesday. But I'm not getting refunded for that day.

I applied to buy a car from hertz. I started the application online and called same day. The rep…read moreSean told me he would run the numbers and call me back.. next day no call at all... I call back early in the morning to be told he still has to get my application approved and will call me back.. he ignores my text and when I call the store to speak with a manager William just places me and hold forever only to tell me the manager is busy snd will call me back.. I still have not received any calls so I at William told the manager anything. Seems like they discriminate against certain folks.. I'll be reaching out to BBB.. seems like they just collect people information and have no plans on selling them a car only stealing their sensitive.

Have rented twice from here so far, awesome rental location! Jennifer was really helpful and…read more accommodating to us. We first rented the 1250GS and then the 1250RT. BMW's are our favorite type of motorcycle, and we're currently in between bikes right now (BMW Motorcycles of Riverside which is on the same property, is our go-to place for gear and bikes) so being able to rent is really fun. Big thanks to Jennifer for being so nice and for making sure the bikes were ready both times!

I reserved a 12-passenger van for Mother's Day to take a group of deserving mothers on an outing in…read moreLA. I reserved in person to pick up at 12pm but when arrived at 12:10 the whole place was closed and locked up. The person who made my reservation put the pickup at 12pm and did not tell me they closed at 12pm so that pick up time was not even possible. Why did you even allow this? They should have told me they close at 12 and made my pick up time 11am or anything earlier that 12pm. They ruined all our plans for Mother's Day. When I called to complain about it, they were unapologetic and did not care at all. This is terrible customer service. I will never rent from them again.

I went online inquiring about a passenger van to rent no call back, so I just went inside instead,…read moreonce I walked in wasn't so bad then continue to have a conversation with Jeff Canada at the front desk about miles per a day and extra questions he became very frustrated and rude....recommended to this place which wasn't a good idea they need better customer service ,so I just went to hertz instead

Great experience! We rented a trailer for 2+ weeks and loved it! Cely was so helpful and gracious…read morewhen I came out in advance to see and select the right one for us. I was deciding btw 2 trailers, and they were just like the pictures online. The trailer I wanted needed a couple of repairs and she couldn't promise anything but did her best and got it done for us! Cely helped make it easy with the paperwork by email, and her staff installed the hitch on our truck and helped us hook up. The trailer was very clean and comfortable. I wish I had taken their insurance for $20/day, because we had some damage and it wd have been less than our deductible. When I notified her, she was kind and helpful and never made me feel bad about it. She went out of her way to fix it for the lowest cost possible. I rented from a different SMC location before and had a good experience, but Cely and SMC Riverside was the best!

Would never rent from them ever again. They are cheaper than other sites but you get what you pay…read morefor. Toured at least 5 class A RVs several months before our trip. Some had just come back from Burning Man so they were filthy but they said all the carpet would be shampooed & everything professionally cleaned when we picked it up. Stopped by a few times before our trip to tour the RV with friends that would join us & make sure items that needed fixing were getting done. We arrive at our pickup time of noon & during the walk through we find out the carpet wasn't shampooed as promised as there were stains. We take a ton of pictures as evidence so they don't say we caused the stains. We noticed one of the living room windows didn't have a privacy curtain, we said we needed that. Their solution was to tape a padded aluminum square over the window, essentially losing the use of light & air from 1 of the 2 main windows in the main living area. Then we wanted to check to make sure all the slide outs were working properly before taking possession but the bedroom slide out wouldn't slide back in. Maintenance was called & after more than an hour of fidgeting with the slide, it finally slid back in but I was already not happy or confident in the condition of the RV. We drive the RV back home to load up & had to top off the gas tank as it wasn't full. Once we got home, we opened the slides to start loading & find out it won't slide back in again. Now it's 4 pm & & we have to call them back. They said to bring it back & they will fix it. Now we have to unload stuff we had started to load so we can take it back, in case it isn't fixable. Ugh! Our husbands drive the RV back & maintenance tries to fix it but couldn't so a part was ordered. We asked if there was a different RV, because now we have zero confidence the RV will work properly. They said they didn't have a similar one to exchange. We waited 1.5 hrs for the part to be delivered but that didn't fix the issue with the slide. Now they said they had another RV & it was slightly bigger. Ughhhh, now we are several hours behind schedule due to the issues with the 1st RV. By the time we get the replacement RV back home, it's past 7pm & dark out & impossible to take good pictures of the condition of the outside of the 2nd RV for any existing issues or damage. Ughhhh When we finally finished loading everything, it is well past 1am & we are exhausted from the extremely long day. We had to delay our departure to Sequoia the next morning so we can get enough sleep for the long drive. This caused us to arrive to the RV park late in the evening & hookup in the dark, which we didn't want to do. When we took our first turn, the contents of the refrigerator fell out when the doors flung opened. It was a residential fridge, not an RV fridge with locking closures. That's when we noticed there were hooks on the side of the fridge. Luckily we had some bungee cords that we used to keep the fridge doors shut using the hooks, when we were driving. It would've been nice if ShareMyCoach warned us or provided straps. They also tried to tell us we dented the fridge when we didn't. The audacity, considering all the issues we had with the 1st & replacement RV!! The main living room heater worked the 1st night but stopped working after that. We had to crank up the heater in the back bedroom & keep the bedroom door ajar so our friends sleeping on the pull out couch in the living room could get some warmth at night. Then there was a steady & annoying beep coming from the microwave every 5 mins & we couldn't figure how to stop it, even though our husbands are handy. We had to call their maintenance but he didn't get back to us until the next day. Told us to reset the inverter but the beeping came back whenever we were hooked up to power. We also rented 2 e-bikes from them & on the day of pickup, 1 of the bikes we were going to rent had a flat tire. And the batteries were old & could not hold a full charge to go more than 5 miles, even though we kept them charged for 2 days. What a rip off for charging $30 a day for each e-bike!! When we complained they apologized but didn't give us credit. Do not do business with them!

One star because of Mike, if it wasnt for him this would've been a negative star kind of review…read more My sister called in to get rates before we drove here and when we got there the rates we were given in person were different than what Leah gave us over the phone. On top of the fake rates over the phone she assured us a military discount. All BS. Mike helped us out and honored the rates Leah had given us over the phone because of the inconvenience. After the rates issue and 2 hours of waiting we finally get to see what car we get. OMFG. Old 2000's Hyundai Sonata, stains on the seats, smelled, dents and scratches on the car and the gas door wouldn't close. Mike apologized and told us to come back Sunday to get a better car. We arrive Sunday and Leah helps us, she tells us to be there at 12 and she arrives at 1230. The "better" car smelled like cigarettes and it had dog hair ALL over the seats and to top it off it had an empty tank. (Not to mention it was Leah's car) When we went to return the car the phones were ringing and Mike says "are your phones ringing" and some lady says OUR phones -_- and Leah ends up answering the phones WHILE shes helping us because the other lady didnt want to. We paid almost 200 for 2 days, my sister paid 100 for 4 days at another place with a clean car. This place needs a lot of work and the employees (leah, and some lady with glasses) need to be replaced with people that ACTUALLY want to work, no excuses and that are ACTUALLY on time for their appointments.

I was lucky when I found this place. After searching for a car to rent for a few hours this was the…read morebest decision. Mike is so helpful & very nice. The car that was suppose to take wasn't ready so he got us another car at no extra charge. Easy process. Would come back again. Hopefully soon!!!

Came back to Tinno's again after 7 years. After renting on other platforms, I got tired of their…read morecorporate bullpoop, and policies that favor the owner. I'm sorry that I used them in the first place. Tinno has been doing this for a while, his fleet has grown and his experience shows in the service he delivers. Responsive to request, directly deal with the owner forget those other share platforms and go direct. No red tape, clean units fully stocked with the essentials. When I say essentials I mean for the setup itself. Latex gloves and top of the line dump hoses makes it so easy. The airstreams themselves are beautiful in and out. I highly recommend him, you won't be sorry. Don't be discouraged by the other posts. As a business owner myself, I know it's impossible to make everyone happy. Some people are just stinky-butts no matter what you do. This guy is good.

Still here, still at 1 lonely star for Tinno. I would continue to recommend you RENT ELSEWHERE…read morePEOPLE. My experience renting from Tinno was literally the worst business experience I've ever had. I have always conducted myself in an honest manner. In this case, I was very upfront with Tinno about minor curtain damage (tiny dirt marks). And yes indeed there was some extra dust inside plus one small scratch on the exterior. I believe something from the road hit the side of the Airstream. The scratch in question was so small it was hard to even see. I find it dishonest and frankly offensive that Tinno responded to my review saying there were tears in the curtains (false!) and golf ball sized scratches that cost $4500 (false!). I would gladly swear under oath that these statements by him are categorically untrue. At the end of the day, I paid Tinno over $4,000 for an Airstream that retails new at $45K. The deposit he kept was $1500, a significant amount by any standards. And I had use of the Airstream for all of 9 days. Believe me folks, if you want peace of mind while on your adventure, go somewhere else because this guy has already done this at least twice now (read other reviews). Thank you for reading. I hope nobody has to experience this feeing of being picked off, not fun. Enjoy your travels people. And be safe on the roadways.