This is the only auto parts place I go to in town. I'm not a car guy. i'm not a vehicle guy. in…read morefact the one time I tried to change my oil, I didn't even consider letting the engine cool off before emptying out the oil can. needless to say, I cursed like a sailor and vowed never to dick around with doing work on my own car ever again. With that being said, I've gotten parts there to make itty bitty little changes and such that I can do without burning myself or tearing the skin off my knuckles. AND, any time I've needed a part, I go here. The staff is friendly, quick to help, and I never feel as if I'm looked at like a total worthless example of a man because I don't work on my car. THAT alone is why this is the only place I go. I refer to car parts as Doohickie, and thingamabobs. and Surprisingly... they know what i'm talking about! This is a business that needs to stick around in Red Bluff for a long time!

My husband called Kragen today to see if they have my vehicle's battery in stock. The fellow who…read moreanswered the phone was very rude. They did have it in stock but when my husband asked if there was a less expensive option the man on the phone said, "No!" and then hung up. They were charging almost twice as much as what I was able to get a brand-new battery for at Les Schwab today. Bad service is what will keep me from ever spending money at Kragen ever again.

We were traveling from the bay area to Mount Lassen in our 2005 camper van when the engine light…read morecame on and we started having low power. We found a campground and looked for a place to get a repair. Luckily we were about 1/4 mile from High Tech and they turned out to be absolutely fantastic. They fit us into their busy schedule and had the needed hose delivered by the next morning, then installed and we were on the way. The final charge was $50 lower than the estimate. Our experience with this company was that of wonderful service. We were beyond satisfied. Comes with my highest recommendation.

Excellent / polite / trustworthy Thank you…read more My car was running rocky. Determined it needed new transmission. Every staff person sincere and professional .

After trying to locate the Unicorn of Control Modules at four parts stores in town, I contacted…read moreOlivia at Growney motors who was the first person to ask for the VIN number to increase accuracy of locating the correct part. Promptly retuned phone calls and expedited delivery. Pleasantly surprised with service and parts Departments. Thank you for taking care of my ride.

Couldn't have worked out better. We stopped in Red Bluff for the night coming back from Arizona…read more Truck wouldn't run in the morning - towed to Growney and although busy said they would look at it the next morning. Well, they called that afternoon, had it figured out and fixed - but wanted to keep it overnight just to make sure it was good to go. Fine by us, the wind was howling and we didn't want to on the road anyway. Got it the next morning, ran great, and made it home just fine. What could have been a real side of the road hassle turned out to be a little blip in our travel plans. Thanks Growney!!!

As a rule, fair service, but today as I passed by there was a homeless man with missing fingers,…read morepossibly a deformity or previous accident and a recent injury because he fell off his bicycle in front of Bob's. He was almost to the middle of the road on Rio Lindo. I am handicapped myself, so I pulled into Bob's and asked if they could please help this man. They told me they were busy and to move my car because another customer needed to move. I left my car running and hobbled out to help this young man. He had groceries that obviously came out of the trash. I got a bag from my car and helped him myself. My sister said one of the men who worked at Bob's called me an "asshole". The young man who fell was struggling to get up and not one of these 4 employees who saw him tried to help him. I did go into the business and told them they should all be ashamed of themselves. I wonder if they would treat a fellow human being this way, how well do they care for our cars. I will never go back, and I will encourage others not to go back. What has happened that people won't help others in need. Why wouldn't someone take a minute to help him, at least help him out of the middle of the road in front of their business. No stars for Bob's. The manager said he had no idea this happened, and maybe, but what about the other 4?

I popped by Bob's to get a slow tire leak repaired. Not only did they have it fixed in less then…read more10-minutes, they didn't even charge me. They did the job and when I reached for my wallet he said ,"don't worry about it, we got you." This day and age that's unheard of. Blew my mind. Note that they have a very matter of fact approach. There's no exchange of pleasantries, or chit chat. But they got the job I needed done, and they did it fast, and well.

Eric is a great service manager.... Greg in Sales is easy to…read morework with, and strives to sell you the best vehicle to fit your needs. Highly recommend.

How to recall done on my Chevy 2022 diesel and now it will not pass smog. I've 1500 miles and the…read morecodes will not reset.

Great customer service! Kept me in the loop with what was going on with my repair. Gave me an…read moreestimate and then my estimate was actually lower than what was quoted. Defiantly going back for future repairs.

They put their best foot forward to fix my pickup that day. They were honest and respectful. I am…read moreincredibly grateful! Thank you!!

-if I could give them a negative star I would. This is the last time I will bring my car in…read more Don't bother making an appointment - you know where they ask you if you are waiting? - what a joke. Sitting here for almost two hours now for a simple oil change. Save yourself the frustration and go somewhere else. Bye Chico Hyundai you suck

Saiid Ray is hands‑down the best sales consultant I've ever worked with! He's personable,…read moreprofessional, and refreshingly down‑to‑earth. He turned what could've been a stressful car‑buying experience into something easy, comfortable, and even fun thanks to his great sense of humor.He took the time to answer every question without ever talking down to me, and his kindness and expertise made me feel completely supported. I'd recommend him to anyone and would gladly work with him again!

I can't believe it.I moved here in October.I forgot all about Jiffy.Lube , like it used to have in…read morefresno , take care of my oil and other services Finally.\n I saw them on Main Street and Red Bluff. And I thought I'd just check-in to see what's up. They were so friendly and welcoming, I felt respected because I'm a senior now and they were young, but they really took care of my car after they were done I realized why am I not going there instead of these expensive auto places in Red Bluff, I'll be back. I recommend them highly if you want a good feeling and leave. Some of your money with people that deserve it.This is the place mike and tommy,Casey,don are great and friendly

Very quick and thorough service! They are offering other services like smog checks and other…read moremaintenance services which is also convenient.