Colton was amazing. Phone was stuck on boot loop. I brought it in thinking it was a battery issue…read more He could've replaced my battery and charged me. Instead he gave me so much free information on how my phone could get fixed. Very patient and extremely kind. Highly recommended

I would give this review a 0 rating if it would let me. My husband and I bought a warrantied auto…read morebattery that we had issues from the first. It kept going dead and we would bring it back and they wouldn't warranty it for us and honestly don't really trust their batteries anyway. Our mechanic told us the battery was no good, and Batteries Plus keeps saying it is good that it needs a full charge that takes 2 days. This store in Redding sells defective items and won't honor the warrenty. Out of total frustration, we went elsewhere and got a new auto battery for our car. We will never shop at their store ever again and we will make sure none of our friends or family members shop there either. The WORST customer service ever. They do not value the customer.

These guys are great. I've been an Energy Masters customer for several years. Though ownership has…read morechanged, the excellent customer service remains. I had an issue with my cell phone battery; problem was my phone, not the battery. Nalani went above and beyond to help me resolve the problem; if it were the battery, she would have been able to fix the problem. Her customer service was supreme. She guided me to other options I could try. Just the fact that she took alot of time to help me, says alot about her work ethic. Five Star customer service for sure!!

Purchased a scooter battery on Saturday and and filled it with the enclosed container. Once filled,…read morethere was no cel cap cover strip in the box. So I waited until today (Monday) and called to report the missing part. The young lady on the phone who told me she was the manager tried to tell me that it was impossible that the cover strip was missing rather than just telling me to come in for another battery. I returned the battery to them and rather than just giving me a cover they wanted to give me a non-serviceable battery. Which would have been fine but it need to be charged and I would have to come back in 3-4 hours. I told her that she was inconveniencing me rather than the store. t that she pulled a cover strip from another box and shoved it at me along with bag oh connector screws. Needless to say I won't be back.

These guys are all SO great and super helpful! I come here all the time with random questions about…read moremy battery corroding or inverters or just anything and they're always happy to help and way friendly. Won't go anywhere else!

Got the battery online, got in, got out. Only issue I had was the people who were ahead of us…read moreweren't masked.

They have now earned my business forever and always. They came and picked my up at home, drove me…read moreto my car and installed the battery. I was driving around again in no time. They provide great service. I will buy all my automotive batteries from them. Thank you.

Marcos was very courteous and professional when I pulled in to have my car battery replaced. He…read moretested the battery and alternator before any work, provided a written quote and, upon my approval, installed a new battery for our Lexus and had us back on the road in 20 minutes from start to finish. I highly recommend Battery Systems for their selection and service. They have a clean shop and are conveniently located with lots of parking. When I need another new battery, I'm heading over to Battery Systems.

Jeff and the guys at Battery Systems of Chico do incredibly efficient work at superior pricing. I…read morewas helped immediately upon arriving. They were honest and provided a test for my battery and alternator free of charge before doing any work. I am so grateful for their service, as I was able to avoid paying $50 at the three auto shops I was quoted by just for having a diagnostic done! To top it off, they're genuine, kind hearted people. I'm a broke college student so that says it all.. WHAT A BLESSING.

After having some work done on my diesel truck, the mechanic shop stated I needed two new…read morebatteries. I went by Interstate Batteries new location in the Home Depot center on Churn Creek. Tylor welcomed me in, told me about my options and got right on installing the new batteries. The store was clean and very organized. His service was outstanding and I highly recommend them for any of your battery needs.

So this started back in June of 2025 when my Battery died and because I have a vehicle that Is used…read morefor Work it's important that I get my Battery replaced as soon as possible. So I drove to this Interstate Battery location to have my Battery replaced. When I pulled up to the Business the parking lot was about full so that gave me a good sign that this was a great place to get our battery replaced. So I walked in and started talking to the Associate about my problem and they kindly offered to look at testing my Battery and advised that if the battery was bad that they would look at getting it replaced. After waiting about 10 minutes and pulling my vehicle into the bay, they tested the battery and sure enough the battery was on its last leg. The associate there offered me a battery that had a blemish and because of that it would be lesser cost. So I decided to take that one. After a period of months the battery worked GREAT! But then 2 months ago the battery started causing my vehicle not to start. If I waited a minute I could then start my car. Well this went on for awhile and so I decided to take my Vehicle to a mechanic to have the battery tested. The diagnostic came back as the battery was showing as it having Low Voltage. So I returned back to this place and explained the situation and since the battery is under warranty I was wanting to have it replaced. The one thing that I dont like here is the Associates tell you "Well if your battery is doing good then we cant replace it for you after we test it" I mean maybe they have to say that, but a customer isn't going to come in and lie about the battery they are having problems with. WELL maybe they would, but no honest person would anyways. Especially with us having to drive almost 3 hours 1 way to look at having a battery replaced. Oh, and if you live in Sacramento, dont go to the Wherehouse because they dont do installs. They can test your battery but they want you to take the battery out and also to bring it to them. Anyways, so after having a conversation with Destin, he said because the battery wasnt showing 300 cold cranking amps that he would go ahead and replace it. Well after waiting about a half hour, my car was finally back on the road and with a new Battery. Let me tell you that since that day of having my battery replaced a week ago, I havent had any trouble with it since. The only reason why I am giving this a 4 star and not a 5 star is because I dont think Associates should be telling customers that if the battery is Healthy then they cant replace it. Because from a Customers perspective they are gonna know best with what is wrong with their vehicle if the only thing they replaced that started the problem was the battery.

The young lady that helped me today was amazing! I recommend seeing her when you go in!read more

Got my phone ports cleaned up here a year ago. That time the manager did a fantastic job. Cleaned…read moremy ports really well and wiped my phone down. Today a worker did a horrible job, my ports are still dirty, the outside of the ports dirty and the manager wouldn't even come out of the back to check the workers poor job. 15$ I could have bought a duster can and did this myself. The worker was monotone, scowl on face, and unfriendly. She hit hit it with 3 seconds of air and called it good. Do not waste your money on this overpriced, scam of a service (took employee less than 60 seconds from register to cleaning and back to the register) with a manager that can't be bothered to get out of his chair and properly address the issue. He just hollered from the back "if you want it taken apart and cleaned it'll be $150" woah. That's not what I was asking for at all. When I come back I expect the same service as before. I'm not sure if the old guy manager was having a bad day because in the past he has been friendly and helpful but this is absolutely unacceptable. How do you expect to stay in business?

Needed a battery for two motorcycles and Brandon E helped me out, he was very knowledgeable and…read morefound a battery that worked perfectly. I will come back with all my battery needs. Thank you!

Excellent products and service. They also have the best prices in the area plus they give veterans…read morea 15% discount. Location is very convenient. Next week I plan to take my motor home in and have the batteries replaced. The employee or owner that I dealt with was very knowledgeable about their products and was open to sharing his knowhow.

This place is the best! My phone battery completely died and they were able to replace it quickly…read moreand it's working great again. The customer service is friendly and helpful. They have all kinds of batteries available and the staff is knowledgable. Very happy to have this helpful business in Auburn. Will definitely be back for future battery needs.

fantastic experience getting new keys for my car and truck. Came in quicker than expected and only…read moretook about 20 min each to program.

Amazing ... This auto zone opens at 7:30, we arrived while traveling at 7:28. An older man, made us…read morewait outside for 3 min while he walked , slowly to his car and back, then let us in. Customer Service?? I was amazed. Did I mention its really cold. And I don't know what he got out of his car, but you can't tell me it was needed before helping a customer. All we needed was to replace a headlight ... Should have tried the auto zone!