Had to get a new headlight so I came here because I read they help with the install for free…read more Nothing I couldn't do myself without a YT video, but the courtesy is greatly appreciated! Enrique was so kind and super helpful!

ORiley's has been a life saver for me many times! Today with…read morerain coming, I stopped in to purchase new windshield wipers! Mr Gailon waiting on me today and several other times. He was so helpful and informative on which wipers to purchase! Then, he was kind enough to go to my car and install the new wipers. He was almost finished when the Manager came by and also help!! WOW!!! GREAT GUYS, GREAT SERVICE!!!! As an older lady, this service is extremely important and appreciate!! GUYS, THANK YOU SO MUCH!!!

Easy and straight to the point. Parts are reliable and guys there know how to work with youread more

Jorden at location 06867 should be terminated, reprimanded, demoted, transferred for his…read moreunprofessionalism. As an elite member for the last several years I have been to many locations and every single auto parts store that exist I am a regular premium customer to all of them because I buy and sell quite a few cars. Just got a 2011 Acura RDX turbo and needed something very simple as a relay. Advance Auto has one of the best online fitment and purchase to pick up systems in place. Found the part I needed so I decided to just go pick it up. I showed up I tried to buy two of them but they only had one, the guy who rang me up was very professional and polite. Took the part went in the parking lot did not even have it in my possession for 2 minutes and it did not work properly. I then walked back into the store with my receipt I had for 2 minutes. The guy Jorden said that it was the wrong part looked up the correct part and the correct part was four times the price of the one that I purchased. I agreed to pay the extra money since they had it in stock so I was ready to do an exchange. He then looked at me and told me he refuses to exchange it and refuses to give me a refund. At first I thought he was joking but he was not. He refused to exchange or refund it not because of policy but because he told me to my face "you ordered the wrong part" and then he talked trash about the guy that rang me up as if it was his fault. I also have a screenshot that says it's an exact fit for the part that I purchased and then he said that the fitment is always incorrect. I've been buying at advance Auto for years and just relocated to the area and this is the nearest location and very seldom does advance Auto make a mistake on the fitment. I then told Jorden that his response and attitude is unacceptable and I will be complaining. He then said to me "I don't care". So basically advance Auto has this guy named Jorden who doesn't care about customers, who trashes his employees and also talks trash about the online fitment system. In the end I took the part that he refused to refund or exchange which I was willing to buy but due to his attitude I refuse to spend more money with him. Went a mile or so down the road and bought it from another company or I bought an extra one I should say because I needed to purchase two of them. So once I went to the other competitor location (who was actually a lot more professional than this rude jerk Jorden) I put the new part in the car along with the part that he said was my fault that I ordered the wrong part. I am also including a picture of exact fitment because this guy Jorden said it was not exact fit. The end result was I originally purchased the correct part I just needed two of them and they only had one. The main point of this is this guy Jorden is 100% wrong I had the original part as the website stated, the cashier guy was correct and I was correct. The only person here that was actually wrong was Jorden. It seems he doesn't have respect for the company that he works for or his employees or his customers. In addition to this I contacted the corporate complaint as of today it has been a couple of days and I was told I would be contacted by a team leader at this location. I never got a contact from the team leader so even the corporate here or the local location is failing to do their job. I have many friends I've made in advance autos just because I'm a regular and never before has anyone been so unprofessional and ridiculous. I don't really work well with guys that think they know everything and trash everything around them and this seems to be the case. So I'm sure that if corporate decides to respond to this it will be a basic templated response that says I'm sorry you had a bad experience, blah blah but then do nothing about it and let this guy run off their business. Good luck advance Auto with this guy Jorden should you choose to keep this guy on the payroll.

Wow! Talk about great service. I went to O'Reilly because my car battery died. Branch manager…read moreIsidro was super helpful and kind. He's very easy to talk to and took great care of my car. He even cleaned my battery terminal connectors which were acidic. It's super rare to find this type of quality service in the automative industry. 10/10 cars

Once again, I had an incredible experience here…read more They are usually staffed with just two individuals but a few years ago I remember there being three. That's alright, the customer service was just as good. Sid checked me out as I bought lightbulbs for my vehicle as all of them had burned out. I straight up told him I didn't know how to install them. He said he would assist me -- and that he did. Not only did he install 5 bulbs but he even went back and forth inside the store to get the right tools to undo my light fixtures. Otherwise, prices are high. I don't care...this customer service is awesome. Chris was even a big help for other customers.

So I was referred here by AAA, after they attempted to take care of my situation. I was riding on…read morethe original batteries of my 2018 Dodge 2500. I dealt w/ 3 people upon my arrival, I can't recall their names, but the Grandfather of them all, I believe Terrell (dreads) and the manager. They were all very courteous, professional, knowledgable. Kept me informed, educated me and was a pleasant afternoon on a day I didn't want to get new batteries but had to. These guys are awesome, if you ever need anything in their helm the are top notch. Wish I lived closer to them, 3 hours south I'd refer EVERYONE there for their service, esp when today customer service seems to go waste side. These guys are top notch!

This place talked me into buying a crazy expensive jumper pack to jump start a car. I have had…read moreinterstate tenders and maintainers since the early 90s and since technology has changed so much I thought this would be a good idea. After all they stamp their name in big bold letters on everything they make, so why would they make junk with their name on it? Turns out it's cheap Chinese junk and won't hold a charge after 3 months of use. Called the store back and I was told they quit carrying the enterprise jumper packs and had switched to a different brand called NOGO because theirs aren't as good. I talked to the person for another 20 min and he said they can return it for a store credit towards another one. Ok I'm down for that I said and they ordered another one. I told them I would cover the difference if they would order the bigger heavier duty one since this one crapped out so easily. 2 days later called back and of course the story changed. Now the guy said the store manager wouldn't let him return it without the original receipt. The receipt printed on thermal paper that was no longer legible since it was left in the car. I asked why because they were able to easily look up and see the sale recorded in the computer. He said it's because his manager said no and that was the last word. Well manager let me tell you that when you put your own company name on a product that does a few months later and don't stand behind it the last word gets stamped on the internet. Along with your poor customer service.

I love this place, it's the only place in Austin. I will take my car for an oil change because of…read morethe friendly transparent service and good prices. Every time I've been I feel like they genuinely want to help me and not just make a buck. The atmosphere is also really welcoming towards women which is not always the case with auto shops. I will specifically wake up early or wait for their availability to change my oil. Thanks, Terrytown Texaco.

Tarrytown Texaco is a friendly neighborhood gas station that my family appreciates. Beyond fair…read moreprices for gas and services, the staff is always helpful which makes it a true neighborhood institution. Today for instance, my wife needed her car's oil topped off while I was away and Jake helped take care of it. Little things like that make us grateful to live in West Austin around a neighborhood service station like Tarrytown Texaco.

Practical advice, fast service, and good pricing…read more This mechanic shop has saved us thousands of dollars over the years. And we trust the work they've completed on our family vehicles.

I am an extremely meticulous bicycle mechanic and even own and run a local bicycle shop so I…read moreunderstand what it looks like when mechanics and staff work well together for great results. Appreciate these guys!

Called the day before and they told me to bring out my RV for a wheel alignment. Told me the…read moreestimated time to complete the job as well as up front pricing. Went out there, super easy to find, and the staff were very friendly. Called when the job was complete and given a run down of how it was set up, what was done and how it is now set up. Made the world of difference to drive. Would absolutely recommend them. The customer service team would never survive at one of the big name shops. Way to friendly, honest and helpful :-) Cheers and thanks again

They served us for a very long time, although we had an appointment in advance, and only after our…read moreindignation they did a diagnosis of the track and it turned out to be wrong, so the track was not repaired for us, we spent the whole day, money and nerves

**Updated Review**…read more Since my first visit, I've been back to Klingemann two more times specifically to get my state vehicle inspections completed for my registration renewals. Both times, the process was quick and hassle-free. On my most recent visit, I had them draw up a quote for a new set of tires. The estimate came back looking pretty decent, with no high-pressure sales tactics. I do plan to return to get the tires installed as soon as my schedule allows. It's great to have a dependable, consistent local shop near home.

Every time I come here it is like coming home. Fair prices and they do a thorough job that I can…read moredepend upon. Highly recommended '