My experience with them was a stressful one, but it wasn't their fault at all. They did their very…read morebest to communicate with me when I wasn't easy to reach, and wouldn't do a single thing to my car, no matter what the diagnosis was, until I fully consented to that work being done and paying for it. It took a little longer than I was expecting, but they were still kind the whole time and crystal clear about what I was paying for and why. I'm not sure how much it would be at another place to replace all the brake pads and 2 rotors of an SUV, but my total ended up being around $850!

Great place. We have family that drives up from St. George to get work done here…read more I live out of state and dealt with them over the phone on our daughter's car. They diagnosed the issue. Gave me a call. Told me what the problem was and recommended I get rid of it rather than fix it. That level of honesty will save me loads of headache and money. Honesty over bilking a customer, that's a good auto shop.

Our car had been having some problems like not starting after we had been out using it for a while…read more We took it to Autozone and the man helping us said our battery was fully charged and recommended going to Ray Bradford's to have our car checked out further. He explained how to get there and I remembered seeing it before. Every time I've driven by it, there's been tons of cars out front so I figured it must be good. We decided to follow his advice. We pulled in to Ray Bradford Automotive and the first thing we encountered was where do we park? There's a small parking lot out front, but it was full. Luckily, we were able to park across the street in the BYU lot because you don't need a permit after 4 pm and it happened to be 4:06. We walked in to the lobby (which has 2 comfy leather sofa recliners, a big screen tv, a water filter thing where you can get a drink, magazines, lots of interesting decor) and the car man, who we later found out was Ray, the owner for 30 years, helped us out. He was very nice and efficient. We left our car overnight because he said he'd be able to check it out more in the morning. This place is in such a convenient location, walkable from home, which is really handy when your car is in the shop. It's just a block south from BYU. The next day, today, we waited for a phone call and didn't hear anything. We decided to call in the afternoon and they said our car was ready. We went to pick it up and Ray told us what they had done (cleaned out an area where the fuel wasn't able to get through) and said he wasn't going to charge us anything. He pointed to our son and said, "You've got bills to pay right there." That was unexpected and so kind of him! Thanks Ray. He said if our car was still having any trouble to bring it back to him. We will definitely be back whenever we need to get our car fixed. We had a great experience here. They had our car ready to go in the parking lot for us. I highly recommend this place for anyone who wants a personal, honest experience at an auto shop.

I literally cannot express how grateful I am for the owner of this shop!! He's SO honest and takes…read moreincredible care of his customers! He treats people like family. I've been to auto shops all across the country and nothing compares to the service this shop provides. Most auto shops take advantage of you but Bradford Auto tells you straight up what is needed and necessary and doesn't have any surprise costs. I'd give 10 stars if I could!!!!

I cannot praise Bodie enough. Honesty, integrity and kindness are what he exudes. I brought my…read moremother's car in to be looked at for a dreaded catalytic converter code. He called me about an hour after dropping it off and asked me to come down so that he could show me what he sees with the car up on the lift. When I got there he walked me through how either the engine or turbo was pushing oil into the exhaust system and is what ruined the catalytic converter. He told me that he recommended not repairing it and moving on from the vehicle as the repair with the new catalytic converter and pulling apart the engine to find the source would be very costly. Having found an honest mechanic, I then picked his brain for another 15 minutes regarding his experience with different vehicles. After driving the vehicle, diagnosing the exhaust system, putting it up on the lift and walking me through everything, he didn't want to accept payment! He felt like he didn't do anything for me! After some haggling he agreed to take half what he had earned. Maybe it was a wise move though. He will now be the only mechanic I send anyone to.

Been in Springville a couple months now and needed a basic service. They were extremely helpful and…read moredidn't try to upsell me on anything unnecessary. Would highly recommend!

Recently, I had an issue with my car window, and also needed an oil change. The mechanics working…read moreon things made a mistake with the window, and when I confronted the owner about it, he was super committed to making it right and the experience I had working with their staff was incredible. They made it right! I took my car here for over 4 years up until I left to move out of state, and after doing over 15+ oil changes on 2 different cars, I can tell you these guys are the real deal. They know their stuff and they have so many services all in one spot (tires, brakes, oil change, emissions, registration, mechanic work, diagnostics). I honestly don't know why any people in Utah would go anywhere else unless it's because these guys happen to be full or something haha. Great experiences for a long period of time with them.

Just know that I had to have my alternator replaced twice in a year because these guys did so bad…read morethe first time. The owner refused to honor the warranty because it was two days over a year. They had also forgot to put my skid plate back on and they accused me of already having a warranty job done due to poor organization. The other shop I went to said they messed a whole bunch of things up. I have been telling everyone I know not to come here and the general consensus is that these guys are incompetent scam artists. Don't let the positive reviews fool you. Most are from the old ownership.

My time at Clegg Auto was short but sweet! My car started making a loud unpleasant noise, so I…read morebrought it in. I was helped instantly and a mechanic took it for a test drive to hear the problem. He diagnosed it very quickly, and it turned out that I needed to go to a more specialized shop to have it fixed. They recommended me to a place nearby and didn't charge me anything for the inspection! Clegg has great customer service and they work fast! I will definitely bring my car here next time I have a problem! P.s. They have free drinks!

5-star service! Quick, reliable customer service. My steering fluid needed to be filled up, and…read morethe Clegg team took care of my car!

Simple easy process for emissions test. Could've asked for a better process. The only thing that I…read morewould've wished for was Wi-Fi in their place but I just used my hotspot and it was great. They were quick easy and kind.

Very knowledgeable technicians and accommodating staff. I'm not sure if they're wizards but they…read morecan diagnose anything.

Our car A/C suddenly quit immediately followed by the gears not shifting properly. We were able to…read morebarely make it out of the strip mall. What a blessing! Action Transmission was just about a block of our total drive into their driveway! It was getting close to closing time. The next day the serpentine belt and A/C belt were fixed and our 1999 Honda Accord, (my Baby) was on the road again! Thank you for advising us on the oil leak also. We always go to Action Transmission for service on all of our vehicles. All of the staff here have the "Utah Attitude"! They care about their customers and are always willing to answer our questions. It may take a few minutes to get someone on the phone etc. but it's because they are again helping others. I can't say enough about this awesome business!

About a year ago-and-a-half ago, my truck's transmission blew up. Without getting into a bunch of…read moremechanical details, transmission fluid spewed into my entire coolant system as well. I had the radiator and replaced and flushed by a different shop than Action. Action then replaced my transmission. After driving the remanufactured transmission they installed, it failed. Without question, they honored their warranty and replaced it with another one free of charge. Not only did they do this, they wanted to make dang sure it didn't happen to me again, and one of the points of failure they thought could've been the radiator that other shop (not affiliated with them) claimed they flushed. I warrantied out the radiator through the other shop, and Again, at their own expense, they installed a new one for me. I am extremely grateful for action, and the good-heartedness of them.

This place is beyond fair. They are nice and quick and they don't overcharge you for literally…read moreanything. I love it.

As a single mom watching her budget Sorensen's Auto is my go to for any car repair. They are…read morehonest, explain everything really well and make sure you understand before proceeding with the repair, and charge a fair price. Can't recommend them enough!