Excellent customer service. The price quotes are reasonable, the service is great, and the best…read morepart is your car works right afterwards.

This is a great place to get your car fixed and not be taken for a ride. Unless you have ask to be…read moretaken home while they get your vehicle repaired

What a joke completely waste of our time. no I would never recommend this to anyone. They serve…read moretheir manager. Connor told us a half an hour and an hour later. We are still waiting. I saw a guy make a career on checking tire pressure.

Worst service I've ever had! They were all standing around and took an hour to change the oil on…read moreone truck. It takes me 15 minutes by myself. Then they charged me $160!! They told me it would be 100. They are scammers. They said my filters were all bad and wanted to charge $60+ a piece. They don't even top off your washer fluid, that's another $12 and they told me it was low but I filled it yesterday. Don't waste your time and money! Not to mention now my truck leaks oil so I will have to pay to get that fixed.

We had two tires on my trailer blow out at Little Sahara sand dunes! Called about 5 other shops and…read moreno one had any of the right tires in stock besides these guys! They made it a quick fix and worked with my crazy timing. They've got amazing customer service and gave us some good tires at a good price! Highly recommend if you need new tires!

On Monday September 1st we had a blowout on out fifth wheel trailer on I 15. We pulled into Les…read moreScwabs parking lot but, they weren't open until Wednesday. We found d out later that it was their grand opening. We spent the night in their parking lot hopeful to find someone to fix our trailer in the morning. Well, Tuesday morning there was a knock at our door and there was a very nice gentleman standing outside telling us we had to leave as they were expecting a load of tires to be delivered. We told him we were waiting for a tire store up the road to open so we could buy the two tires we needed. They told us not to worry they would fix it for us. Come to find d out there were about 30 managers waiting to get the store stocked so they could open the next day. They all came together to help. They had to go get the tires, install and balance all with smiles and good wishes for us. Les Scwab is our savior and will get our business. Best men for the job!

Great service. They are fast, efficient, and they care about the customer which is shown through…read moretheir processes and attention.

I've been to several different drive in oil change sites. Oil changers had several additional…read morepoints of check than the other sites. They make me aware of what the offer and was honest about my truck needs and didn't try to oversell any sirvices. They were very professional but also took time to make me comfortable with appropriate levels of small talk.

Went and got an oil change and changed out my fuel filters. I went and picked it up after hours,…read moreand there was a puddle of fuel underneath my truck. Of course they are closed and no after hours phone number for assistance I had to take it to a different oil change company to get it fixed. I feel their attention to detail is not there and they rush through oil changes. Now I have to pay extra to go get it fixed elsewhere.

Quick service and fair pricing guys are friendly and knowledgeable and they don't try to upsell you…read morelike jiffy screw

Pulled into the Payson Big O to see if they would help change out a headlight bulb (because they…read morehad helped me a few months ago for the same thing, for free). They asked my make and model of my car, I thought was strange because I already had the bulb. They then told me it would cost $90 for them to do it. They weren't talking about product, only labor. I promptly took my business across the street to AutoZone where they changed it for FREE!

December 4 Valen H went above and beyond with his customer service! I pulled in to Big O with a…read morespare that would not hold air and my regular tire cannot be patched. Valen had me in a set of new tires and out the door within 45 minutes he took care of me. He was being slammed at the shop with other customers, but he was able to give everybody undivided attention. a great employee.

We got our oil changed before a 10 hour road trip and we got there and our light came on saying low…read moreoil pressure. Walmart forgot to put the oring on after changing our oil so that whole drive oil was slowly leaking out all over our engine and car and they could've caused us serious engine repairs and being in a different state we had to take care of it. I will never go back there for an oil change after they made such a simple mistake that could've easily been avoided by making sure they did what they were supposed to and it caused us so much money to fix.

Went in for an oil change the other day and what can I say, the oil was changed. The employee was…read morefriendly and did his job to try and up sell. I never fall for it but every business does it nowadays. The service was quick and convenient. I also appreciated the discount they provide to military members. All in all it was a good experience.

Our belt snapped on the Freeway this last Saturday and I had my car towed to their location for…read moreassistance. The guy I chatted with was nice and helpful, saying that they were closing and that they would call us on Monday to give us an update. In the past I've gone to them for smaller things and they been helpful, but this was an experience. Come Monday when we drove past in the morning and evening our car still hadn't moved and we never received a call for an update. I assumed they were swamped and just busy, so I said that I would give them a call the next day to see about the progress. Fast forward the next morning I gave a call and was told that the mechanic would call me by the afternoon to give me an update. The day passed and at 4 pm my wife had driven passed their shop and informed me that our car had been moved. I hadn't received a call and thought it was strange that I haven't received any notification since I had my number down as the contact. After I was done with work at 5 pm we drove down to talk with them face to face to see the update. My wife had told me she called them earlier that afternoon, herself, and a guy said that the car had been done for a bit. This is when things went down hill in my opinion of this place. The gal that assisted us was nice and when she informed us that our serpentine belt was fixed I was thrilled, but then she mentioned that there was something wrong with the pulley. I didn't know there was anything else wrong and this is how the conversation went. Her, "No one told you about the pulley?" Me "No." Her "No one called you to give you an update?" Me "No," Her "One of the guys told me today that they called you at your number." Me "I didn't receive a call. We are only down here because my wife said she was the one that called and was told that our car had been done for awhile." Her "I've been here all day and kept reminding those guys to call you about your call and one of them even told me they had called you at your number." Me "I never received a call, my wife was the one who had to call." The gal apologized so much to us and gave us a discount off of our repairs, which was nice. The car itself runs fine, but the windshield wiper fluid cap was off and the brake light stays on, even though the emergency brake isn't on. So after this experience, it was going to be a 3 star but thinking a little more about it now I'll put it at a 2 star due to being told that we would receive a call twice and never did, along with the fact of the gal telling us that someone told her that they had called us to notify about the car, which they never did. Hopefully the rating can be raised in the future.

I got a flat tire coming down the canyon puling heavy equipment and the spare tire was low in air…read more I had to find a place that would fit my truck and trailer and the gentleman working were very helpful and kind.

First time and last time customer. I called beforehand and verified a price for a mobil1 full…read moresynthetic oil change and mobil1 oil filter. Was quoted $60.99 for this 5 quart full-synthetic oil change, and $5 extra for each quart over 5. My car takes 8 quarts. I comfirmed that was $75.99 for all services. When I came in and once again, verified with the oil technician, I wanted mobil1 full synthetic oil and mobil1 filter, he said ok and took in my car. Next, someone brought me my cabin and gas air filters to try to get me to replace those. I declined, as I already saw them try this with the lady sitting next to me. According to her, they try this every time. I did give them the ok to upgrade to the full service, as he said they would check all the fluids and it was only $10 more. Within a few minutes my car was done and my bill came to $116! Where did this extra $30 come from?! Turns out, I was told the Quaker State full-synthetic price on the phone, even though I discussed mobil1 at length on the phone and verified they had the parts. I paid the exorbitant price and left. When I got home, my husband checked under the car, as he doesn't trust these places to do what you ask, and low and behold, NO mobil1 filter! They had put on some "prime guard" cheap replacement! On further research, these are made by Fram, which are garbage filters. I then called them to complain and they claimed they told me they only carry mobil1 oil and not the filters. This was NEVER communicated on the phone or in person when I turned over my car. No one ever tried to make the misquote or oil filter miscommunication right, just told me I was was wrong and I had to pay the extra for subpar parts and service. I will never be back and will definitely spread the word.