Went and got an oil change and changed out my fuel filters. I went and picked it up after hours,…read moreand there was a puddle of fuel underneath my truck. Of course they are closed and no after hours phone number for assistance I had to take it to a different oil change company to get it fixed. I feel their attention to detail is not there and they rush through oil changes. Now I have to pay extra to go get it fixed elsewhere.

Quick service and fair pricing guys are friendly and knowledgeable and they don't try to upsell you…read morelike jiffy screw

Summary-Waited 1 hour for an oil change after being communicated it was a 20 minute wait…read more Details-I pull right in the shop and they communicated the wait to be 20 minutes. After waiting 15 minutes another vehicle pulls in and they start working on that vehicle 5 minutes after arriving. They finished that vehicle before getting to mine which at this point it has been 1 hour later!! Turns out one of the workers did the other vehicle first because it was a friend. Worst service ever!!! Bad communication and no reason to do another vehicles Oil change out of turn. Also, they don't do appointments either. Just a lot of downside for coming here. Not worth waiting 1 hr for an oil change and they prioritize family/friends over people who are paying full price.

Great experience getting my oil changed. Jesus helped me out, and even though he's new, he did a…read moregreat job. He was respectful, attentive, and made sure everything was done right. The whole team was friendly and professional. I will come again.

Buyer beware! Last time I went, they insisted that coolant flush was required as it would damage my…read morecar badly otherwise. Took the car home after oil change and coolant flush and brake pad replacement. Took it back the NEXT DAY. Because they didn't put less than minimum required amount of coolant. This is the last time at jiffy lube for oil changes. I've tried other locations. Each time, I would get a warning light. And after checking, it would show they put bare minimum. Sometimes less than. They are honestly not a good business.

I wanna leave Jiffy Lube specifically this location and one of the workers there are named Ivy a…read morefive star review. They went above and beyond and were extremely helpful. I had a flat tire that was in a parking lot nearby and out of the goodness of their hearts and the goodness of Ivy's heart, they came over and they helped me replace the tire and put together an awesome tire replacement quote and just provided amazing service. Service you just don't come by very often. Thank you, Ivy and thank you Jiffy Lube for your help today!

Yelp! Why did you delete my review and are now asking me to write another one? Why do you keep…read moredeleting them?

I stopped by to get emissions done for the third time and was told they didn't have an emissions…read moretech. I tried to make a joke about changing their sign but was yelled at and told there are other emission places and that I should go there. The man was absolutely horrible. I have sent my wife there for years, but I will never recommend this business again!

Awesome customer service and fair prices. Will definitely be coming back. Keep up the great work.read more

Our A/C compressor went out on two of our cars and they diagnosed and repaired the issues with…read moreskill and precision. They followed up with us a few days later just to make sure everything was working. We're used to our local Point S so coming here from out of town was a reassurance that the company does things right. Spanish Fork Point S is THE place to go for quality work and amazing personal service. We highly recommend them!

These people are the absolute worst!! I took my 2013 Lexus 450h to them so that they could change…read morethe spark plugs and change the struts on the front of the car. I spent a total of $2700. Within a couple weeks, the check engine light started coming on. I had someone come out to the house and they told me that cylinder one was misfiring and that it was probably a spark plug that needed to be changed. I explained that the spark plugs had just been changed. They then tested the battery, and since it was the original battery that came with the car and was 12 years old, they suggested I change the battery. So I took the car to Lexus and we had the battery changed. The check engine light kept coming on and off and on and off. I took it back to Lexus who said cylinder one was misfiring and it was a spark plug. So that I wouldn't be charged the $500 to change the spark plug, they suggested I take it back to Clegg and give them the opportunity to fix the problem, since it was still under warranty with them. I took the car back to Clegg on January 29, 2025. I dropped it off at 11:15 AM. I asked them to just change the spark plug. They didn't want to do that and kept telling me that it was something else wrong with the car. Their diagnostics weren't coming up with anything and I told them that two other people had told me it was the spark plug that they changed. I asked him to just go in and change the spark plug again. They kept coming up with excuse after excuse. I finally picked up the car at 5:15 PM. What it turned out was that they did not want to spend the four hours in labor that would take to change the spark plug. So I took it back to Lexus. I had to pay Lexus $478.13 and they wound up tightening a spark plug that they said was loose. I asked Clegg to just pay the money that I spent, and they refused. They keep talking about wanting to work with me and they were just looking out for my best interest. Clearly they weren't. They told me they spoke to Lexus and the people there exonerated them and their work, which is a lie. I called Lexus immediately after I spoke to them and they said they never said anything like that. Clegg was looking out for their own interest and getting away with not honoring their warranty. I'm sure their response to this negative review will be that they've been trying to call me or they would like me to call them to resolve the issue. But it's not getting resolved, so now I have to sue them in small claims court. Spare yourself to trouble. They may be nice, they may be polite, and their prices may be lower than everyone else, but they do not stand behind their work. They certainly do not honor their warranties. I had to take my car somewhere else to get their workmanship fixed. ETA: at 4:14 PM on the day of this review, I got a call from the general manager. His exact words to me were, "I just got off the phone with Lexus and they told me that it was not the spark plug." I then called Lexus, who said they had never spoken with the general manager, but only with Cameron, the manager of the Spanish Fork branch. When I texted the general manager back, he admitted he had never spoken to Lexus, that Cameron did. I'm glad I'm taking notes when they call, because these people clearly like to lie. I did text the general manager that if they paid me the money I was out, I would not be taking them to small claims court, and would delete this review.

I've taken my car for routine maintenance a couple of times now and they have provided great…read moreservice. Price is fair and I've not had any problems with the work they have done. They also have very friendly staff in the front who keep you updated while you wait.

Unfortunately, these folks don't stand behind the tires they sell. Unless you buy their dubious…read more"Big O-brand tires", they will leave you high and dry and do not respect the OE warranty. They will refuse to help you, even if you have a completely valid and documented situation that is well within the manufacturer's warranty. If you need tires, choose a different shop that cares about the quality and support of the tires they sell.

Stopped on my way from Texas to Washington state. I had a long drive ahead of me and was worried…read moreabout vibration on the steering wheel when breaking. They inspected the car quickly and let me know the pads were ok so the vibration was probably from the rotors. I decided to change them and that fixed the problem. Very nice customer service super fast and the price seemed fair.