As a small business owner, I understand the power of on-line perception. I personally never…read morecomplain, I simply never shop again. Been a customer of CF for 19 years, never had an issue. Then I had an issue after a service I received. Because of the potential impact it could have had to my automobile, I was emotional, so I went in to voice my concern. The first technician, "J", I dealt with should NEVER be allowed to resolve customer issues, probably the worst I have ever seen in 40+ years in retail. Probably damaging the businesses reputation with others. He called Cody the owner, I waited, Cody drove in to meet me. He listened, understood, then simply resolved my problem. I was not looking for something free, or a refund, but some type of solution. Cody delivered. This guy gets it, and I will be a loyal CF customer for life. But I now know who not to talk to if I have another issue.

Awful experience. I wanted a quote on brakes. Pulled up to an empty bay and was told it would take…read more15 min to look at and quote. Over an hour later, I'm still sitting there while three other customers who came after me Got their oil changes completed and left. Including one of the tech's "friends" that they pulled my vehicle out for and gave a "special" price. When I finally asked for a status, no one knew or had even looked at the brakes. If zero stars was an option, that's what they would get.

These guys bailed us out big time. 1200 miles from home, our AC died. In desperation, we called…read morethe top listing on Google - Provo Auto Doctors. They'd had a cancellation, so we ran our van over and they immediately got it up on the lift. Within 90 minutes, they'd repaired it, and we were good to go. The AC is blowing lovely cool air. Our trusted mechanics at home inspected the work and said it was excellently done. Could not be happier. Big thank you!

great service, Took in our vintage 94 Ford Bronco for tires and a few tweaks easy location and help…read moreus get ready to sell

Super unprofessional and the staff acted like I was inconveniencing them. Probably won't be back.read more

Came here to do my emission test. First, no one was around, went in their office and again, no one…read morewas around. Decided to wait a couple minutes, said Hello, but no one heard us. We saw two guys in the back so we decided to walk around through their junk yard. A guy was walking and asked what can he do for us. Told him we are here to do the emission test, he stated to pull up to the first stall and he will get someone to help us. We pulled up, saw three guys just walk past by. Waiting for 7-10 minutes and nothing. So we took off and now here at Grease Monkey and got taken care of right away. If you are planning to do your emission test, don't come here. If you do, good luck.

Definitely a different experience this past time at Super Lube. I guess they are under new…read moremanagement and oh boy, that's not a good thing. So in the past they had a great waiting area with comfy seats, free drinks and good air conditioning. I went in today and they have completely changed it up. They just want you to stay in your car and wait, which means no more waiting area. No more drink. No more super relaxed vibe. I used to be able to pull up, drop them my keys, get some work done on a nice comfy couch with a cold coke in hand, and be in and out in like 20 mins. They even pulled up my license plate and pretty much knew what I needed. Not anymore. I won't ever be back.

I have only been here a handful of times, but I expect to go more and will update my review…read moreaccordingly. I came to get my oil changed because of its convenient location, and I was pleasantly surprised with the service that I received. Not only were they prompt and professional with their service, but they did not waste my time in trying to sell me or my wife (when she went by herself) on the unnecessary items that you usually get every time you go get your oil changed. They made recommendations on may need to be replaced soon, but did not pressure or try to use any scare tactics. On top of all of that, they vacuumed our floors, cleaned our windows, and gave us a coupon for a free carwash next door. Needless to say, I am glad I found a good quality, convenient option for my oil change needs.I hope that in the coming months, my experience will stay the same so as to merit a 5th star.

Nightmare Experience with Gabriel and Mobile Mechanic of Houston…read more I had a horrible experience with Mobile Mechanic of Houston Inc. I called them for a coolant leak job, and Freddie Upshaw, their so-called mechanic, couldn't even find the leak. I told him to leave my car alone if he couldn't locate the problem, but he ignored me. Freddie Upshaw admitted he had no idea how to work on Volvo trucks. He dismantled parts of my vehicle and tampered with the computer system, causing a catastrophic engine failure. Now, my Volvo XC90 is completely undriveable. Gabriel , the owner, is a fraudulent scam artist. He promised me, on recorded phone calls, that he would fix the mess at no cost and by a specific date. However, he has since vanished, ignoring my calls and refusing to uphold his guarantee. Do not risk your vehicle or your sanity with Mobile Mechanic of Houston Inc. Gabriel hires incompetent mechanics who destroy cars and then evade responsibility. This establishment is a disgrace to the automotive repair industry. Beware of their false promises and unethical practices. Gabriel Ortiz should be shut down and banned from practicing in Texas. I have recordings of Gabriel Ortiz guaranteeing he would fix my truck at no cost, but he never returned my calls. This nightmare isn't over; it has just begun 4500. in the hole.

If I could give them 0 stars I would. Long story short they "fixed" my car, but when I went to…read moredrive it, their carelessness caused $1800 OF DAMAGE OUT OF POCKET THAT THEY NEVER ASSISTED IN PAYING BACK. I called them up in October 2019, they arrived on time but took almost 2 days to attempt to replace my hub assembly. When they were done, I tried to drive my car and immediately heard loud crunching. I took my car to a REPUTABLE shop at this point. They told me that part of the hub assembly had been removed before being installed (probably because they couldn't figure out how to fit the whole thing in), the axle was not torqued to spec, and the screws were hand tight. All of this caused significant damage to my axle, knuckle, hub assembly, and many other things. To fix them all it cost me about $1,800. I reached out to Mobile Mechanic at this point. They apologized and told me that they would contact their insurance to pay me back for the damages, but, that it would take time. They asked if I could pay out of pocket, which I did. I kept following up with them over the months to see if they had heard back from their insurance. They kept staring that they hadn't. By December, they stated that they didn't believe that they would hear back and would work out a payment plan with their accountant to figure out the details. I have not heard back since. I URGE EVERYONE WHO CONSIDERS THESE MECHANICS TO STAY FAR AWAY.

Service here is quality!! If you are struggling where to take your vehicle your search should end…read morehere. Not only did they rebuild half my engine they found other gasket heads that needed to be rebuilt and did them all for the same cost! Because honestly and cost are their top priority. The turn around time was exactly as quoted saving my family money and time.

Brought my Toyota Prius here to get head gaskets replaced. They did a great job for a fair price…read more There were very transparent and kept us up to date on what they found. I really appreciated their honesty and integrity. Would definitely recommend!

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.