Wonderful service, they take great care of our vehicles…read more Always friendly and great to talked to.

Change Air filter, service was quick even through they were busy. I'm thinking of going back to…read morehave my brakes done.

I went in for a tire balancing. They greeted me right away and went through the process of checking…read moreme in. I waited at most 30 minutes to do the service.

First time at this Big-O. Had a slow leak that needed a fix. Worked with Robbie and he was…read morefantastic- fast, professional and friendly. Definitely recommend them and Robbie

If you need oil change only, they do a fine job. DO NOT get your car inspected here! I have…read moreseveral vehicles all in great shape and on several occasions they FAIL the inspection at this station. This has happened to me 3 times over the years --we have several drivers and a small fleet of high quality family vehicles (Lexus, Toyota--all new-ish, very safe and very well maintained). Each of these rejections were extremely picky and when I take the same car to another shop, the car passes inspection. Only problem is, they go to report the success and Jiffy Lube has already reported the failure, so the other shop has no recourse to change it. I had to make unwanted modifications to my car due to this policy--absolutely nothing to do with safety or proper function of the car. I had NO idea this was coming--completely shocked. What you think is a quick inspection and you will be on your way, ends up taking all day and part of the next. Even the visit to Jiffy Lube took a long time that day--but that was just the beginning. The manager admitted they are strict and explained they are harsh because they have been fined in the past for missing important safety problems. He says he cannot give the vehicle owner a "heads up" that the car might fail inspection. SO, I would AVOID this station for registration inspections. To happen once it might be a fluke, twice I should have known better to go there --three times on top quality cars is a problem with the shop. I cannot change them, but I will avoid giving my business in the future. When I explained my dilemma to the DMV representative (because my initial registration of the vehicle was a day late), he said it is extremely rare that this issue flagged for rejection. He told me "it depends on the shop, most would not find fault with the car for that reason." I sure hope corporate Jiffy Lube takes into account the opinions and inconveniences of their loyal customers and realizes that company policy should not be to aggressively reject vehicles at any cost--Rigid policies are typically not very good ones.

I left super satisfied! I wish I got names but I brought in an old lumina for emissions and the…read moreexperience was great. I've only been treated well at this place. Not sure why reviews are so low

No BS, Honest, helpful, and fast. Giving 5 stars because I cannot give them 6. Repaired my brakes,…read moremade sure I understood the work, and were an absolute pleasure to work with.

They did a great job and keep cost low. would go to them again in a heartbeat. friendly staffread more

This service center shared in the BigO Tires shop (also excellent) at this location has been…read moreprovided me really a good service and their staff have always treated me fairly. They've been quick to serve and properly diagnose issues. During this recent of my visits, they diagnosed my battery that they installed four years ago as being bad. They quickly ordered a new one and installed it. Manager Violet was wonderful and courteously applied a discount for the previous bad battery experience.

Always great service, the guys working there are awesome, they did a very good job changing…read morethermostat, oil and other little things, Great costumer service.

We normally come here to get a quick oil change or emission test. They have always been helpful and…read morenice. If you have a coupon bring it! If you ask for one they'll also honor the current one which is really cool! You can also get a car wash which is ok but I like that they have towels and spray to clean your car. They're cheapest monthly car wash is 14.99. They have a soda machine you can get free soda!

This Grease Monkey upsells so aggressively that it comes across as scammy…read more I brought my 2023 F-150 in with roughly 30,000 miles for a full-synthetic oil change. The truck has been well maintained and has received full-synthetic oil changes approximately every 5,000 miles. The upselling started when an employee brought out two separate oil-system/engine-cleaning additives. I was told that my engine had mild sludge buildup, with the supposed evidence being some oil residue on the underside of the oil-fill cap. I found that recommendation questionable on a well-maintained modern engine with only 30,000 miles. More importantly, Ford specifically states in the owner's manual that supplemental engine-oil additives are unnecessary and may lead to engine damage that is not covered by warranty. I declined both products. The technician then returned with my cabin air filter, which I had replaced at my previous oil change, and my K&N engine air filter. He told me both were dirty and recommended replacing them. The K&N recommendation was particularly concerning because it is a washable and reusable air filter. I initially thought he might have misspoken, so I specifically asked whether he was recommending that I replace the K&N filter. He said yes. I told him I would clean and service it myself when necessary and declined both replacements. The final issue came after I paid and returned to my truck. The service sticker they placed in the windshield listed my next service at only 3,000 additional miles, despite having just performed a full-synthetic oil change. Ford equips this truck with an Intelligent Oil Life Monitor that determines oil-change intervals based on actual operating conditions. Even the conservative 5,000-mile interval I have voluntarily been following is substantially longer than the 3,000-mile interval on their sticker. Following their recommendation instead would result in approximately 67% more oil changes over the same mileage, wasting both time and money. Any one of these things by itself might be reasonable . Taken together they left me with the impression that this location's service process is driven more by maximizing sales than by the actual maintenance requirements of the vehicle.

Fast, friendly, efficient service. The only down side is them always wanting you to replace air…read morefilter, wiper blades, pay to fill fluids etc.

First day the emissions machine was down, second day I waited 30-40 min to be told a call was…read moreneeded to the health department but was closed and the 2 speed idle could not be completed. Maybe this place works for most however 2 speed idle needs to be removed from EVERY jiffy lube! the staff is not properly equipped with the knowledge or experience for these tests!

there was a huge hole in the side of my tire, Paul helped me out and even stayed late to repair it…read more it ended up being free. amazing customer service as always. Paul is the man

The service was great! My appointment was for a tire rotation, alignment and brake check…read more Service was courteous and prompt. Thank you!

Hands down best!…read more Professional Polite Knowledgable Timely I can't say enough about how great of service Todd and Nick and their teams maintain, even if I lived 100 miles away I would still make the drive to have my cars serviced at Riverton Burt brothers

super helpful and customer service was great ! highly recommend to come here for what you need!read more