Very very friendly staff! Quick to help and very thorough. I appreciate how they saved me time by…read morealso helping me renew my tabs, they noticed it was about to expire and I had no clue. They changed my oil very easily for me, didn't have to get out of my car. And I had a coupon for $25 off they gave me so it was a great value as well.

I came in with my newer Mercedes and asked very clearly, multiple times, whether they were able to:…read more * replace my wiper blades * reset the service/maintenance warning * and perform the oil change correctly I specifically made sure they were confident working on my car, and I was repeatedly told yes -- that everything could be done with no problem. That was clearly not true. They kept my car for nearly 2 hours, and after all that, they still managed to overfill the engine oil. As soon as I got on the highway, my Mercedes gave me a warning that the oil level was too high -- which is not a minor issue and can potentially cause serious engine damage. So instead of getting a simple oil change, I ended up in a stressful and potentially dangerous situation because this location did not do the job properly. I then had to take my vehicle to the Mercedes dealership and have the oil service redone correctly. And to make it worse, the other things I specifically asked about and was assured they could do were not done either: * the wiper blades were not replaced * the service reminder was not reset So for about $150, I got: * an improperly done oil change * a potentially dangerous mistake * incomplete service * wasted time * and zero accountability No refund. No ownership of the mistake. No real apology. If you drive a Mercedes, European, luxury, or newer vehicle, I would strongly recommend taking it somewhere else. This was not just poor service -- it was careless and incompetent.

KEVYN the manager needs to be re-trained or let go. We had an oil change done and immediately…read moresmelled something burning as we drove off from Valvoline. We brought our car back and our engine was on fire, Kevyn said it was because there was weather stripping that got caught in the engine from when they were doing the oil change. Kevyn refused to take responsibility for putting our lives in danger and refused to at minimum replace the trim that got damaged. He said it was our fault when there is video footage of that not being the case. 2 weeks later a customer rep called me to discuss what happened, she said they apparently Kevyn told my wife that there is a piece of weather stripping loose and my wife refused to let them fix it which is a LIE. Also, even if that was the case, what kind of mechanic would see a loose piece of weather stripping and not just put it back on??? It would take 3 seconds. Valvoline has still refused to take any responsibility

The regional manager contacted me. More of the same unsatisfactory service. This group stands…read moretogether when disrespectful service is given. They believe it is appropriate to call the customer a liar and overcharge for subpar service. Avoid this group.

Always have a great experience with this location. They are very helpful and quick to assist you in…read moreany manner. They're never too pushy and they keep a record of all your car needs, just in case you forget what was and hasn't been serviced. Inside is very clean and self help beverages and popcorn while you wait. You also get a free car wash with every oil change.

This location was a complete disappointment. Had my car brought in for an oil change to look at…read moretemperature irregularity. they said I needed to replace a belt took three days to do the work and now my vehicle is spewing radiator fluid all over. They won't own their work. They won't back it up. They said we would never touch those work from underneath and are unwilling to stand behind the work they do. Had to call the manager several times was told they would call me back in an hour. It was a day later I had to make a call. This location doesn't care about their work and has a complete lack of accountability for their work and customer service. . Avoid at all costs.

Great service. They were quick and efficient and very friendly. They got my oil changed and…read moreemissions

From the owner: We offer full service oil changes to most cars and trucks. Our drive thru service gets you back on…read morethe road quickly. We guarantee 100% professional certified service. We inform you of your vehicle's fluid maintenance needs, and all service options available. We recommend based on your vehicle manufacturer's guidelines, and then listen as you make your decisions, without hassle or pressure. We appreciate your time by working fast to have you back on the road in a flash!

4 new tires, w/labor UNDER $500 ('09 Hyundai) & I was in & out in under a half hour AND the very…read morefriendly staff taught me a thing or two about tie rods and snow tires BEST TIRE SERVICE EVER!!!!!!

They were incredibly kind and understanding and fixed my problem quickly at a great value!read more

My wife returned from getting our emissions test done at Jiffy Lube and couldn't say enough about…read morehow professional, helpful, and friendly everyone was at this Lehi Jiffy Lube. She said we should go there from now on for everything. Thomas and a red headed guy were the employees that helped her. I don't usually do reviews unless outstanding service was provided which was the case with my wife this evening. So, thank you!

I went to Jiffy Lube to get my emissions and registration done. While I was waiting my car battery…read moredied and one of the employees had to use their car to jump it. The battery was about 5 years old so it was about time to replace it soon anyways, but the timing of it was weird since I hadn't had any issues with the car starting/the battery up until that point. They said they could replace it there but I chose not to. It didn't pass emissions due to the battery. I was given the option to come back and get a free retest within 15 days. I changed the battery and came back about a week or so later. I explained the situation and waited around 2 hours when they said it would be 25 minutes. The car didn't pass emissions again because apparently you are supposed to drive 50-100 miles on the new battery before it can be retested. Something about the computer not being able to connect. Maybe this is common knowledge but I had never heard about it until then and had to look it up later. I wasted 2 hours waiting to hear that and would have had to pay to retest it so I went somewhere else. They didn't have to, but I wish they would have told me about this before I came back or I would have waited and driven on the new battery more. I was dissatisfied with the lack of communication and how long it took with no warning that was how long it would be.

We took our Jetta here when the check engine light came on right before the registration was coming…read moredue. We knew the code and then they helped investigate the best resolve and they were super helpful, thorough, and totally reasonably priced. There was no pressure and a clear explanation of what was going on. They text and email updates, recommendations and quotes, and went the extra mile for us to be sure things were done in time for our deadlines, and even checked in after hours to be sure the work they did was successful and working! Jeff and the whole team were super nice and I will be going here from now on!

Had a great experience here. I called and they were able to help with my car same day! They were…read morealso kind enough to let me use their upstairs office as a waiting room since I had three busy kiddos. They were quick with their service and transparently honest. Jeff had great customer service and was very thorough with his diagnosis. Overall the staff was very friendly and I will definitely return with any car trouble I have.

I was absolutely thrilled with my experience at this Grease Monkey today. I came in to get an oil…read morechange because it had been a year since my last change. (I don't use my car a lot.) Casey came back from my car with the oil stick and showed me how clean my oil was - despite not having it changed in the last year. I was amazed that they were telling me to not get my oil changed. I've never had a service attendant tell me this before. Both Casey and Mike were great to work with and I will make this my new go to station from now on because of them! You need to, too!!!! (I did end up getting my emissions done here today - and they had it done in under 5 minutes!!) Great SERVICE!!

These guys worked during all of my developing car problems to give me the quickest and most…read moreaffordable service they could. I really appreciate their communication and offering multiple options in clear terms so that I could choose what worked best for my budget and circumstance. I have been to a few other auto shops around, and this one has been my favorite in the AF area to go to.

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

As a small business owner, I understand the power of on-line perception. I personally never…read morecomplain, I simply never shop again. Been a customer of CF for 19 years, never had an issue. Then I had an issue after a service I received. Because of the potential impact it could have had to my automobile, I was emotional, so I went in to voice my concern. The first technician, "J", I dealt with should NEVER be allowed to resolve customer issues, probably the worst I have ever seen in 40+ years in retail. Probably damaging the businesses reputation with others. He called Cody the owner, I waited, Cody drove in to meet me. He listened, understood, then simply resolved my problem. I was not looking for something free, or a refund, but some type of solution. Cody delivered. This guy gets it, and I will be a loyal CF customer for life. But I now know who not to talk to if I have another issue.

Awful experience. I wanted a quote on brakes. Pulled up to an empty bay and was told it would take…read more15 min to look at and quote. Over an hour later, I'm still sitting there while three other customers who came after me Got their oil changes completed and left. Including one of the tech's "friends" that they pulled my vehicle out for and gave a "special" price. When I finally asked for a status, no one knew or had even looked at the brakes. If zero stars was an option, that's what they would get.