I can honestly say this is going to be my new spot to get my oil changes done, prices are fair and…read morethey are honest about stuff. I have been to Take 5 Oil change and sure they are fast but damn everytime I go there prices just keep going up and up. I would highly suggest this location in Pleasant Grove they are quick and honest.

I have been coming to this location the last few months for oil changes and the staff is extremely…read morefriendly and efficient! I went again today and my service again was extraordinary, enough so that I wanted to come leave a five star review (I don't leave reviews very often either). The individuals helping with my car were helpful with answering my questions and providing the needs for my specific vehicle as well. 10/10 would recommend to anyone looking for an efficient oil change!

Very very friendly staff! Quick to help and very thorough. I appreciate how they saved me time by…read morealso helping me renew my tabs, they noticed it was about to expire and I had no clue. They changed my oil very easily for me, didn't have to get out of my car. And I had a coupon for $25 off they gave me so it was a great value as well.

I came in with my newer Mercedes and asked very clearly, multiple times, whether they were able to:…read more * replace my wiper blades * reset the service/maintenance warning * and perform the oil change correctly I specifically made sure they were confident working on my car, and I was repeatedly told yes -- that everything could be done with no problem. That was clearly not true. They kept my car for nearly 2 hours, and after all that, they still managed to overfill the engine oil. As soon as I got on the highway, my Mercedes gave me a warning that the oil level was too high -- which is not a minor issue and can potentially cause serious engine damage. So instead of getting a simple oil change, I ended up in a stressful and potentially dangerous situation because this location did not do the job properly. I then had to take my vehicle to the Mercedes dealership and have the oil service redone correctly. And to make it worse, the other things I specifically asked about and was assured they could do were not done either: * the wiper blades were not replaced * the service reminder was not reset So for about $150, I got: * an improperly done oil change * a potentially dangerous mistake * incomplete service * wasted time * and zero accountability No refund. No ownership of the mistake. No real apology. If you drive a Mercedes, European, luxury, or newer vehicle, I would strongly recommend taking it somewhere else. This was not just poor service -- it was careless and incompetent.

Crazy these guys tell you $250 for a intoxalock removal, then charge you 100$ for a jump start, and…read more$50 for not having all the required tools in their own shop xD if you're trying to save money I would never ever recommend this place, cause they will squeeze every dime out of you.

Took my truck in to have the intoxilock removed because the engine had blown and was undriveable…read more They quoted a price of $250.00 by the time they kept adding on fees, "jobs" etc. the price was going to be $390.00. Not very truthful in disclosing the extra charges. The individual only stated his guys aren't going to work for free. Need to be more honest up front. When confronted about it, the individual just said they were done with it and they wouldn't do the work. I would say that is Great customer service.

Short staffed. Been here an hour and they haven't started. Not so jiffy. Wished they had given me a…read moretime estimate when I arrived.

**1 Star - Incompetent Service & Zero Accountability**…read more Brought my 2024 Ram RV van here for a simple emissions test. The technician couldn't get the vehicle started and immediately claimed the battery was dead. In reality, the tech just didn't press the brake pedal down while pushing the start button--basic operation for any modern push-to-start vehicle. Instead of admitting a rookie mistake, they hooked up to another vehicle started it properly, and ran the emissions test with cleared readiness monitors, causing the van to fail. When I brought this up, management refused to take any accountability and doubled down, insisting the battery on a brand-new 2024 vehicle randomly died while sitting in their bay. Avoid this location if you want technicians who actually know how to operate basic vehicle features and a management team that stands by honest service.

I really appreciate the service and care Koehler, Sean, Franco, Joe and the team at Family Tire…read morePros provided. Two cars with significant issues and they were thorough, fair and so friendly. Cleanliness - 10 Cost - 10 with help from Snap Finance Communication - 10 Care - 10 with loaner Take your cars here!

Kaylon was ABSOLUTELY AMAZING at Family Tire Pros in American Fork today!!!…read more On our road trip we hit a flying pair of scissors (falling from off the car right in front of us on the freeway). Our tire immediately got torn up, & we were instantly stranded! Kaylon came to our rescue and he & his team dropped everything & took care of us on the spot! They were FANTASTIC in helping us get back on our road trip! THANK YOU, THANK YOU, THANK YOU! S&MM

My go to tire shop. My wife was having issues while I was…read moreaway. She was nervous to go to a shop alone. They helped her right away and with respect. I love that.

When I ordered the tires on.the phone, I was upsold to have insurance. The day I went to get the…read moretires put on, I said that I could go with out the insurance and asked the counter clerk to not include the insurance and to make sure not to charge it. He said that would be ok. When I went to pay, insurance was charged. I spoke to the manager,, and he said it was impossible to remove the insurance. I checked Big O corporate policy, and the policy stated it was up to the manager. So truth is that he lied, he just didn't want to remove the charge. Next time I went back for a tire rotation, I didn't agree to another upsale. He lost it for a second and threw my keys on the counter and then regained composure and told me my warantee would be invalidated. I don't trust this location or its manager so I checked AI if the upsell service was needed, which it wasn't needed. I do not to trust AI all the time, but I trust this manager less. I do not recommend going to this shop. Perhaps a new more respectful management style that engedered trust would improve its rating.​

We love Duff Shelley , but this site is inaccurate! they're not open on Saturdays!…read more over the years we have had many small engines repaired. They do excellent work.

been to Duff Shelleys many times in the past. Not for many years since for good reason…read more The guy at the counter is a rip-off artist. Has the personality of a toad. Doesn't care at all about you, just what used parts he can sell you as new. This person at the counter may have changed by now, but this dude ran me off forever. Plenty of other places to do business with now. Don't need them. I do not recommend this place at all, can't believe they are still in business.

As a small business owner, I understand the power of on-line perception. I personally never…read morecomplain, I simply never shop again. Been a customer of CF for 19 years, never had an issue. Then I had an issue after a service I received. Because of the potential impact it could have had to my automobile, I was emotional, so I went in to voice my concern. The first technician, "J", I dealt with should NEVER be allowed to resolve customer issues, probably the worst I have ever seen in 40+ years in retail. Probably damaging the businesses reputation with others. He called Cody the owner, I waited, Cody drove in to meet me. He listened, understood, then simply resolved my problem. I was not looking for something free, or a refund, but some type of solution. Cody delivered. This guy gets it, and I will be a loyal CF customer for life. But I now know who not to talk to if I have another issue.

Awful experience. I wanted a quote on brakes. Pulled up to an empty bay and was told it would take…read more15 min to look at and quote. Over an hour later, I'm still sitting there while three other customers who came after me Got their oil changes completed and left. Including one of the tech's "friends" that they pulled my vehicle out for and gave a "special" price. When I finally asked for a status, no one knew or had even looked at the brakes. If zero stars was an option, that's what they would get.

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

My wife returned from getting our emissions test done at Jiffy Lube and couldn't say enough about…read morehow professional, helpful, and friendly everyone was at this Lehi Jiffy Lube. She said we should go there from now on for everything. Thomas and a red headed guy were the employees that helped her. I don't usually do reviews unless outstanding service was provided which was the case with my wife this evening. So, thank you!

I went to Jiffy Lube to get my emissions and registration done. While I was waiting my car battery…read moredied and one of the employees had to use their car to jump it. The battery was about 5 years old so it was about time to replace it soon anyways, but the timing of it was weird since I hadn't had any issues with the car starting/the battery up until that point. They said they could replace it there but I chose not to. It didn't pass emissions due to the battery. I was given the option to come back and get a free retest within 15 days. I changed the battery and came back about a week or so later. I explained the situation and waited around 2 hours when they said it would be 25 minutes. The car didn't pass emissions again because apparently you are supposed to drive 50-100 miles on the new battery before it can be retested. Something about the computer not being able to connect. Maybe this is common knowledge but I had never heard about it until then and had to look it up later. I wasted 2 hours waiting to hear that and would have had to pay to retest it so I went somewhere else. They didn't have to, but I wish they would have told me about this before I came back or I would have waited and driven on the new battery more. I was dissatisfied with the lack of communication and how long it took with no warning that was how long it would be.