These guys were incredible! Professional, fast, very communicative throughout the whole process,…read moreand did a great job with my car. I will absolutely be choosing LBR Auto Repair for any future car needs of mine and am glad to feel like I have a trustworthy mechanic in my corner. Thanks to all on the team!

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

Great place for an alignment. Took my Miata and then matched my desired specs. Fast and great…read morecommunication.

After a full chassis down rebuild/refresh I needed a proper alignment and inspection. Brandon met…read morewith me when I arrived to discuss the build and my use case. I went in with some more aggressive specs in mind but after our discussion we landed on something much more fitting. Driving home via the backroads the car has never felt better. Well worth the two week wait to get an appointment and totally fair pricing.

Great Job by entire team and reliable!! Skip the dealership and call Kasey! Wouldn't go anywhere…read moreelse to get my Explorer or F150!repaired!!

Great customer service and thorough work! My only complaint is that my parts cost about $27 and…read morelabor was $333. Yikes. They replaced a battery terminal and two tail lights. Still a great experience and I like how they list suggestions for future repairs and appointments with the prices on their receipt

Since moving to the area This has been my Firestone…read more I've used Firestone to all my services and am glad they're here because for basic oil changes they don't pressure me into the extra costing varieties. They politely give my recommended services which is enough. Each time I go I'm greeted nicely by one of the front-end workers who gets me checked in and calls me with updates and details about jobs. I'm not mechanic obviously, but I know when service technicians try to pull one over on me and thus far, hasn't happened here. This Firestone is convenient as the closest one to me closed down and the next closest one gets booked up like crazy, appointments for oil change over a week in advance? c'mon! This Firestone remains my go to for good and friendly service.

Update for 2013 Accident. This place is a total scam. I should've trusted the bad reviews because…read moremy experience was just as awful. They bait you in with a oil change coupon, and that's exactly how they got me. Before I went, I checked my car carefully--everything was fine. Forty minutes later, they handed it back and said the oil change was done, but suddenly my front bulb was "broken." Seriously? A bulb doesn't just break in 10 minutes. Then they tried to pressure me into paying for a replacement, saying I'd risk a traffic stop if I didn't fix it right away. I refused and left. When I looked at it myself, I saw they had unplugged the power line to the bulb. That takes force--you don't just bump it loose. They did it on purpose to upsell me. I plugged it back in and boom, it worked fine. To top it off, I caught them using recycled oil instead of the premium bottled stuff they advertised. Never again. This place is shady, dishonest, and flat-out predatory. If I could give zero stars, I would.

Friendly and knowledgeable staff. They have the right equipment for wheel repairs and their prices…read morealign with the quality of their service. Highly Recommend!

Fantastic customer service and care! Joe scheduled me fast and took care of my car and even…read moretouched up my banged up rim. The owner even called for a follow up. Great company!

Service, price, attitude all great! I went to Nielson Auto…read moreRepair in Bellevue I got excellent service for my car with reasonable prices. Hasel (owner) and Bobie is so s. honest persons! Thank u and I'll recommend your shop to my family and friend Zohreh

Thanks to Nielson's auto repair, my car is looking great after some dings and scratch repairs! The…read moreowners were quick and responsive. It took a week to do the job. They also offered to restore my headlights as well. Very nice people.

My dash light came on for low tire pressure and after…read morechecking the air and filling all tires the light went out. A couple of days later the light came on again. I drove to the Les Schwab on Bel-Red in Redmond to see what they could do. I have taken my car there several times over the years and have always been pleased with the service. Technicians always greet me with a smile and show their concern/interest in my situation. They checked the air, patched the tire and made some adjustments to the tire air valves. They did it for free! I trust Lea Schwab - Redmond. Always received great service. Did I mention that they serve free popcorn? I highly recommend Les Schwab on Bel-Red in Redmond.

I stopped by because I noticed my wiper blade was torn. The man at the check in desk was busy and…read moreimmediately rang a bell. A technician came RUNNING out to help me. He found the correct size wiper blades and got them on my car. I paid and was on my way in under 5 minutes, and it was barely a blip in my day! It couldn't have been easier. Also, I noticed they had an immaculate and comfortable waiting area for bigger jobs like tires. Strong recommendation.

Very very disappointing with this shop and the owner Cesar. Had my car in the shop but didn't do a…read morethorough inspection until the owner order parts for my car. Without a doubt, my car was not repairable but should have done a full inspection beforehand ordering parts. Wasted my money on my rental and with Norma the receptionist was not able to get me the answers for my car. Do not take your car to this unprofessional auto mechanic.

I had gotten an oil change with them a while ago in late 2019 and the process was nice and the…read moreprice was reasonable. I left really happy with the service and kept them in mind for the future. Just recently I came back to get another oil change and inspection. Booking an appointment was quick and easy, and again the price was reasonable. But this time after leaving the lot I noticed an off smell, and the engine sounded off as well. It turns out they forgot to screw the cap back on after changing my oil. It's been years so I'm not sure if the staff changed or what happened, but this carelessness is off putting. I'm not sure what else might be uncapped/unscrewed that needs to be put back.

Toyota dealer quoted me $2000 to fix my car. They said I needed a new fuel pump. Lake Hills Chevron…read moresaid I did not. They fixed my car for less than half what Toyota dealer quoted. if you can believe it, they also did an inspection on my car and told me other things I might want to fix in the future, and I swear they even fixed something I didn't ask them to fix. These guys are competent and honest. this is where I'm taking my car in the future whenever I need service. They rock.

I stopped by to have an indicator light on my dash checked out. Angelo took a look at the light,…read morerealized one of my brake lights was out and was able to quickly resolve the issue. He kindly let me look on through the process so I'll know how to handle it in future. It was a big relief to me to get that issue handled. He was efficient and personable which goes such a long way. Thanks again, Angelo! Much appreciated.

I had an awesome experience at the Valvoline in Bellevue thanks to Jack and the entire customer…read moreservice team. From the moment I pulled in, they were friendly, communicative, and totally on top of things. Jack walked me through every step, explained what my car needed without any pressure, and made the whole visit quick and easy. It's rare to find a team that's both efficient and genuinely kind, but these guys nailed it. If you want great service from people who actually care, this is the place to go. Highly recommend!

Always an amazing experience there. The crew is always very helpful. Alex is the manager and comes…read morethrough and makes sure everything is done correctly. Will never go elsewhere to get my services done. "TOP NOTCH SERVICE!"