They have actually been very solid in getting the work done on my vehicle, and have continued to…read morehelp me to get what I need fixed! There have been a couple of mistakes that have occurred, but every time they have listened to me well, and Marco, my sales rep, has very good communication and understands fully my concerns are when I bring them up to him. He has always done the right thing to fix any of the problems of my vehicle, or fix any mistakes that may have been made, and I appreciate him being a stable terminal (point of communication) for me. Basically, when you go to Auburn Auto Drs., you will get a business willing to communicate, listen, and do the right thing - and this is very important, is worth more than GOLD. I recommend them as a solid business that is going to be around for a long time, and will not let you down!

I usually do not brag about mechanics To be honest , but these guys just went above and beyond…read more Marco was very transparent and shared with me every step of the way what they were doing with my truck with pictures, too. Did not try to upsell me on anything I didn't need. Really, really great experience.

This review is strictly based on customer service, because I have not had any work done on my car…read morehere (yet), but I was very impressed with the experience I had when I called to ask about my options for the trouble I'm having with my car. The person I spoke with provided a lot of very valuable information, including recommendations for transmission shops in the area based on my situation. I don't experience that level of honesty and transparency often, especially from auto repair shops, so I think it's important to acknowledge it. I will definitely bring my car here in the future and recommend them to others!!

My daily driver is a 2010 RX 350 with 195,000 miles. Bought…read moreit as a 1 owner vehicle in 2020 Has been highly reliable The Lexus dealer gave me a list of repairs and since they did an outstanding job on my SC430, I made an appointment with Logan. They did in my opinion a thorough check up and without pressuring me, shared what's going on. They went over the top to change out the front passenger axle as it was really stuck in the transfer case Because they are people of integrity instead of a $4000 bill, they got it done for about $800! This shop is the real deal! Thank you Logan and Staci and your technicians for your perseverance in this repair. Steve

I brought my car in to get a 2nd opinion on a break line leak. They gave me the 2nd opinion, and…read moredid the repairs for a good price, and the difference is SO NOTICEABLE!!! Highly recommend!

I had a fantastic experience at Autovantage in Auburn! I arrived 10 minutes early for my…read moreoil-change appointment, and they did not make me wait - an employee on her way to the punch-clock, stopped, took my keys, and got the process started immediately. While I was away at breakfast, they performed a thorough inspection and discovered some rodent damage in my heater box. I am so glad they caught it! Service Technician Pat walked me to the vehicle and showed me proof of the infestation. They were able so sanitize the entire unit including the ducts and replace the cabin air filter right then and there. It's a huge relief knowing the air in my vehicle is clean and safe again. Professional, proactive and honest service. I'm very happy with the work and highly recommend them to anyone in Auburn looking for a shop that actually pays attention to details!

Bravo on quality people at Jeff's. ** Story: our 4Runner…read morewas flaking out in Target parking lot at Sierra College. My hood is up. ** A guy walks up and says "what seems to be the problem? " and offers to help. Pretty quickly figures out it's a loose battery cable. Tightens it up. **He ends " I fix cars for a living. I work at Jeff's Auto Repair. Happy to help". Thank you Guardian angel! Clearly, great people here.

Jeff is probably the nicest, most honest auto shop owner I've ever talked to. Not only are the…read moreprices the absolute best I found in a 30 mile radius, but Jeff was transparent and extremely personable. I called late afternoon on Tuesday for a quote & my vehicle was done less than 24 hours later. Truly impressed! We will be returning to Jeff's for all of our future auto needs.

My Toyota Van broke down near Colfax earlier this year and I got a tow to Car & Truck Pros on a…read moreFriday afternoon. The owners were incredibly kind and friendly, and extremely helpful. I immediately felt as if I was in good hands. Even when they were needing to close their shop for the day, they drove me to a safe place to sit and wait for my husband to pick me up. They were able to do the needed repairs on my van and were very thorough in their diagnosis of the issue. I cannot thank them enough and I know if I run into car trouble on the 80 again, I will definitely use this shop!

Amazing trustworthy car repair shop. They're so kind and helpful, not out to upsell you. Great…read morepeople, great service, great everything. Very satisfied customer.

Wonderful to work with! They always get me in asap and are super friendly. Quality service and…read moretrustworthy. Been coming to them for years, timely and honest.

Our truck broke down on our way to Reno from Santa Cruz on a Friday afternoon. We showed up at R &…read moreJ unannounced and despite being short staffed with full bays, Johnny ran some tests, did a quick repair, and got us back on the road in 2 hours. He was honest about what we needed to make our trip and wrote a detailed report for our mechanic back home. He charged a very fair price and saved our vacation. 10/10 would recommend.

Literally the best of the best! From Mark & Noah, John (one of the technicians I met who serviced…read moremy car), Ryan the owner-absolutely everyone here provides all around topnotch service & are so efficient. They are confident, thorough & honest.

Not only did he fix my car. He did some minor detailing on the front bender which looks much better…read morethan it did before. I'd say before it looked like a total fix - everything was busted, including the battery, overfilled with water in the container. He put some vents in to help drain the water. He fixed my transmission wire -- which was completely chewed through by something -- and managed to replace it. I didn't have much but he was very hospitable and gave me complimentary service. It was such a relief after I had spent the whole weekend there. Thank you, Ryan, and happy new year to you and your crew!

Called around noon. I had a gross emission leak. They got me right in. Gave me clear timelines and…read moreprices. Ready to go same afternoon. Honest and Fair. Thanks guys!!

Been here a few times for smog checks. Dude is always quick and direct. No lines like the other…read morenearby smog places.

I went here for an oil change. I got in right away, Seth was very helpful and nice…read more I wanted to establish service somewhere that catered to my Subaru. I saw their billboard on the freeway and decided to give them a try. They were fast, friendly and located not too far off of the freeway. Oil change and rotated tires for what I thought was a fair price. Thanks again!

Although diagnostic test didn't find my problem, which seems like I might have a possible upper pan…read moreo ring leak(beyond a simple diagnostic test), I just wanted to say that Randy and whoever was the tech was did an awesome job trying to pinpoint it as they wanted to hold my car and do a more thorough search at no charge to help me out. The multipoint inspection is totally spot on and told me about every nook and cranny on the outside that needs addressing. Actually it's by far the best multipoint inspection I ever had. Thankfully I'm already aware of most of the issues with my car, but there were definitely somethings I overlooked. Since I do almost everything on my car except internal engine and transmission stuff I'm really looking forward to bringing my car in for the timing chain guides and to have those O ring seals looked at. Thanks again Randy for the help and really appreciate you doing the best to try and pinpoint my problem. These people obviously care about the car you bring in! Looking forward to driving around 60 miles to get my car looked at from these guys again lol

Top-Notch Service! I…read moreconsistently receive exceptional service at The Garage. Alec and Jason are incredibly friendly, knowledgeable, and honest. They always diagnose issues quickly and clearly, charge very fair prices, complete the requested work efficiently, and have my vehicle ready in no time. It's rare to find a shop this trustworthy--highly recommend!

Did not respond to questions about which services they provide. Claimed they checked hoses, a hose…read moreblew 3 weeks later with a long-term bubble on it. Close early without notice whenever they feel like it.