I had a fantastic experience at Autovantage in Auburn! I arrived 10 minutes early for my oil-change appointment, and they did not make me wait - an employee on her way to the punch-clock, stopped, took my keys, and got the process started immediately. While I was away at breakfast, they performed a thorough inspection and discovered some rodent damage in my heater box. I am so glad they caught it! Service Technician Pat walked me to the vehicle and showed me proof of the infestation. They were able so sanitize the entire unit including the ducts and replace the cabin air filter right then and there. It's a huge relief knowing the air in my vehicle is clean and safe again. Professional, proactive and honest service. I'm very happy with the work and highly recommend them to anyone in Auburn looking for a shop that actually pays attention to details! read more

Autovantage Service Center - This is the CABIN FILTER which is full of rodent feces, urine and other debris. No more huntavirus exposure! - Auto Repair Near Me - Auburn, California

Friendly and professional. Will definitely be back. Very honest. Good estimate of time to fix.

Everything went well !! The owners are attentive to your needs , take the time to explain what the problems are and how to Resolves those issues ... The whole team works together to give their customer's a sense of trust and support !! Can't go wrong here !!! read more

Came here because my car panel at the bottom was scraping the pavement causing a very loud noise haha. I'm from sac so I didn't want to drive 40 min on the freeway because I was scared it'll spark and catch fire. Came in and everyone was super helpful and kind! They cut off the piece that was loose, free of charge! They're all super helpful and I definitely recommend this shop! Thank you so much again . I didn't catch their names but this was Friday the 13th afternoon and there were 2 men there :) read more

Autovantage Service Center - Bottom car panel loose - Auto Repair Near Me - Auburn, California

Ryan, the owner helped me out today after I scraped my car on a curb. Desilyn (spelling?) assisted me too when I didn't have an appointment. I just want them to know how much I appreciated their customer service! Thank you so very much! Maria R. read more

So efficient and friendly and can get in easily! I would highly recommend this business.

Autovantage went up and beyond with their customer service. Ryan and the staff took extra time and perseverance to figure out the problems that I had with my car and worked hard on giving me a very fair price.They have always been very honest, professional and friendly. Their communication is great.They always try to get the vehicle repaired and back to you as fast as possible.I love this place! I highly recommend them. read more

I had a Check Engine Light come on. Another shop couldn't figure it out, but wanted a lot of money to try. Autoadvantage solved the problem at half the cost. Good work! read more

It seems if one has their car towed to a service center (like Autovantage), it allows the service people to over charge for the needed repairs. We recently had repairs done at Autovantage, and out of curiosity I got two other estimates for the same work. Both were substantially less. One by almost a third. If the vehicle was running and I could have shopped for the repairs, I probably would not have gone to Autovantage. Since it was towed to Autovantage, I felt compelled to use them. Just a head up! read more

Just needed an oil change and received a coupon for Autovantage. Great find. The service was prompt and thorough with a complete rundown of possible future work. Happy to recommend them read more

Honest!! Came in for a free brake inspection with a coupon because I thought my brakes were wearing on the rotors. Ryan let me know that the pads still had plenty of life and didnt try to upsell me. Its refreshing! Give them a try and see for yourself. read more

Stopped in while in town to get a quote for an engine oil leak. They went out of their way to get me in, and took the time to raise the car and show me exactly what was going on. Super personable, comfie waiting area. Professional and passionate about providing excellent service! read more

They are amazing! They have great service and fantastic communication. They work with you and let you know the hood, bad and ugly! The employees look happy and act happy. The are a local and family owned business who loves their employees too! I will continue to support them. Thank you to each and everyone of them who has helped me! I love that you get a detailed review of what they did, what needs to be done as well as a LITTLE SNACK! I'm a sucker for snacks! read more

My 2010 Jeep Liberty started having a system shut down here and there (e.g., horn, interior lights, and radio control on the steering wheel). I also had the anti-skid lights (on the dash) coming on at random times. When I brought my Jeep into Autoadvantage Service Center for the first time of using their services, Jeremy asked all the right questions, and listened to my description of the problems my Jeep was having. They kept me apprised through every step of what needed to be done and how much it was going to cost. From diagnostic costs, all the way through repair costs, they were friendly and never once tried to upsell me anything. What they did do instead, was provide me with a list of things that they noticed might need some attention when I picked up my vehicle. I went to this place because the Jeep Dealer wants too much and keeps your vehicle far too long, and Autoadvantage Service Center had great reviews on Yelp. I am so glad I gave them a try...I will be back when I need their services in the future. THANK YOU!!!! read more

Autovantage Service Center solved all my problems! I brought my truck in to get checked out and they kept it for a few days to try and reinact the problem. They were not able to, as there was so much going on with possibly, so many different parts. I felt the same problem happening randomly and decided to pull in their lot to show them first hand. They pulled the mechanic out to talk to me and fixed it with a wrench in under a minute. It saved me thousands of dollars that other shops were quoting me for the wrong thing. Free of charge. Highly reccommend! read more

Super professional, always on time - very honest. We'll be bring our other cars in for service.

I cannot say enough good things about them. In fact I moved out of the area and when I need any work done on my car I travel back here which is over 2 hours from where I live now. They even do little extra touches like they vacuumed out my car and always leave a little treat with a thank you note this time it was a bag of pretzels I love pretzels Lol but honestly the best part is the actual work done on my car - my car rides so smooth it feels like it did when I first got it. I recommend them to everyone!!! read more

Autovantage went above and beyond in taking care of my car and me. It is rare that you see a business so helpful to their customers. I can always count on Autovantage to take care of me. Thanks again to everyone (especially Dresden). read more

The owner and the front desk staff is so nice and helpful! Although, it was expensive which is pretty expected when taking your car in to get anything fixed, the experience was so great and it's less expensive than taking it to the dealership. I usually always take my car into Jeep if anything is wrong with it, but I usually have a bad experience or takes FOREVER and is way more expensive. So I took my car in here because of the reviews and its local. They were so helpful, the owner went on a test ride with me to hear the noise I was hearing, then suggested keeping it over night to hear it on a cold start. And the front desk staff was very informative and helpful, even asked if I needed a ride home. And when I got my car back today, it was cleaned inside (vacuumed and wiped down) which let me tell ya, Jeep never does that. And they were so efficient and quick! When I take my car into Jeep, it drags on and I waste so much money on a rental. It took them 2 days and I was even able to take my rental back early! Would definitely recommend! Also, let me add: I didnt even notice it but on my passager seat was this envelope with 10 dollars saying they found it under the seat. I thought that was the sweetest thing and hard to find honest people like that now a days. read more

Autovantage Service Center - So hard to find honest people, I appreciate this more than anything! - Auto Repair Near Me - Auburn, California

Everyone I've interacted with seems really genuine and honest. They always call with updates and try to make what can be such a stressful time as easy as possible. read more

Office crew and mechanics were awesome. First time customer and they were great!! Replaced the control arm and ball joint assembly on our GMC canyon in less than two days. Highly recommended. read more

I love Autovantage. They are honest, friendly, professional, thorough and fast. I have never been more satisfied as a customer. read more

Usually I go to the dealership where I bought my car. I needed an oil change for my Dodge Charger and they got me in next day, right on time, and completed service exactly on promised time. Very accommodating, friendly, and I felt very comfortable. No gimmicks, no pressure. I also noticed other customers came in with questions that were answered by techs within 20 minutes. I will return with any vehicle needs... ThankYou! read more

I've been taking my car there for a few years. Reasonably priced. Family owned, friendly staff

All the staff was so nice! They offered the best price in auburn and I've never received customer service this good getting my oil changed. Did a full inspection for free and didn't push about buying all the extra stuff which is always so awkward. Cute touch with the Cracker Jack thank you! 10/10 would reccomend read more

Autovantage Service Center - Thank you gift! - Auto Repair Near Me - Auburn, California

I was up visiting my cousin and decided to get my brake light/ blinker replaced before heading home. Found this place on google, and they were able to get me in within 30 minutes of calling. The person on the phone, along with the receptionist, were both so sweet and talkative. They were affordable, fast, and even cleaned my windshield and vacuumed out my car for me free of charge. They had a very nice waiting room and also left a thank you note with a bag of pretzels in my car. Please go here !! I feel bad that I live so far away lol. read more

I had a great experience here! Affordable price for an oil change with the 10 dollar coupon they offered on their yelp page. The ladies in the office are very nice! They also cleaned my car out and my son's carseat. Found a treat inside my car as well. I recommend this place! Thank you! I'll be back again! read more

As you walk into Autovantage Service Center you get a very professional feel. The waiting area feels more like a dealership than a regular mechanic shop. I came in looking for a regular brake pad change. However when I spoke to Becki she informed that they do not just slap on pads and call it a day. What they do is perform a complete brake service from changing the pads, resurfacing the rotor if applicable, and exchange the brake fluid. Talking to her felt as if I was talking to the mechanic because she had more info that is too much to put here. I have never had a tech or sales guy with this much information. Long story short I got a full brake service. When the work is done they go over exactly what was done and go over the inspection to recommend what needs to be done ASAP or in the near future. If you live within the area they can provide tip top transportation to and from where you need to go. They also do a great followup on how we enjoyed their service. So if you want quality service, people who know their $hit, amazing customer service then PLEASE PLEASE PLEASE come here! P.S. I got a pretzel snack, pen and their business card in my cup holder! read more

I was looking to support a local shop to perform a 60k service on my 2016 Kia Optima SXL, and I had narrowed my search down to two. I went with Autovantage and couldn't be happier! The folks there were incredibly nice, thorough & professional. Luna had become noticeably sluggish since I missed replacing her spark plugs at 45k, so I had Autovantage take care of my oversight, as well as perform a fuel system cleaning....now she's got some pep back in her step! Thanks...I'll be back! read more

There are so many good shops to choose from, but AutoVantage is definitely the first place our entire family calls. They are professional, fair, and stand behind all their work. I trust them with our auto repairs and recommend them to anyone. A+ read more

Out of all the auto shops I've been to, this one tops the list! Everything from customer service down to the repairs, the experience is always top-notch. Even the mechanics are super friendly if they happen to be walking through the lobby. I feel they are trustworthy and that I can rely on an accurate diagnosis along with quality repairs. read more

I can't say enough about this absolutely professional knowledgeable friendly group of people that work for AutoVantange! They definitely lived up to my brothers recommendation. My car broke down on the way to Reno. My brother recommended that I have the car towed to AutoVantage that they are the Best around! Less than a day and a half later my car was diagnosed with major problems. I just knew this was going to be the start of a big headache! Boy was I wrong! The young lady at the front desk was very friendly and knowledgeable. The technicians kept me updated and always met their projected deadlines! I have had my vehicle back for two weeks now and two phone calls asking how things are going with the car. They definitely have a stellar reputation for many reasons. In my opinion they are the best! read more

I got a coupon from them in the mail, my car was breaking down so I decided, "why not." Have gone to them ever since. They're fast and efficient at what they do and for pretty cheap compared to other mechanics around town. Customer service is always awesome. Definitely would recommend this mechanic to anyone looking for car repairs read more

I have used AUTOVANTAGE for my 2004 Honda CRV since September 2011 after being dissatisfied with the service at the dealer and at another independent garage. I have found that the work is done in a professional and timely manner, my car comes back clean and working great and the garage,waitingroom and bathroom are spotless. Combine this with owners that really seem to care about doing the job right and keeping you as a satisfied customer and the fact that they are really nice people. Not the cheapest place but I feel that they are honest and don't pad the bill with unnecessary work. read more

Having a vehicle serviced when you're a woman can be a little intimidating. Not the case here. The owners and technicians are all honorable and personable people. In the waiting room there were customers waiting who referred to the owners as "family", though they weren't blood related. It's obvious how caring they are about their customers, and their passion shows in the business they run. Awesome experience and I will be referring family and friends. Also, very competitive and fair pricing. read more

Extremely pleased, thought they were Very helpful,friendly and thorough..they definitely have a new customer.

I have been taking my car(s) to Autovantage for years, from when they were in the Locksley Lane location to now at their nice new location, where I can actually walk home and wait for my car. They would have driven me home but I need the exercise. They always do a thorough check on my car and let me know what needs attention and the priority. I have an old car so I appreciate their caring attention. This is a family run business and they are personal and always remember me. I would like to say that the woman at the front desk also always remembers me. I have only been in two or three times at their new location yet she remembers me. Lastly, I trust them to care for my car and to be fair to me. I highly recommend them to anyone in the Auburn area. read more

I haven't picked up my car yet so I cannot speak about the work that has been done but I have confidence it will be great. I want to say I was Leary when I seen only 5 star reviews I thought every business has at least 1 unhappy customer but now I understand why there are only 5 star reviews b/c this business goes above and beyond amazing customer service the owners absolutely are involved in their business and invested in customer satisfaction. I think they just got a customer for life even if I move back to Santa Rosa I will travel 2.5 hours to have my car serviced here. Thank you Becki for providing the best customer service I have had in a long time Im sure you have many loyal customers and it's well deserved. I don't know why everyone doesn't bring their car here. read more

We love bringing our vehicles here because we believe everything gets done very well. The people are very nice, quick and highly responsive to our needs. I do believe they are very thorough, as well. I enjoy how they do business because they really make you feel like you matter. We had brought our lemon 2001 Toyota Corolla in because it needed a ton of help. They got it in and gave us a long list of what's wrong and quotes. There was absolutely no pushing to get any work done from them. read more

Becki was a huge help. We had a problem with our car in the snow, ahead of a holiday weekend. Becki was upfront with the holiday operating hours of Autovantage Service Center, and when it became apparent the timing wouldn't work out, Becki didn't hang up the phone. Instead, she stayed on for another 10 minutes and provided recommendations on possible alternatives, where to get a rental car, etc. This was over and beyond what I had expected. Super nice. We were in a difficult position but Becky's advice helped us through it. Thanks so much! read more