Replies were very quick and they provided price and scheduling. Very nice tool! It helps knowing where to go and how much it will cost. I wasn't even aware these places existed until I used this and it provided me with lots of options. Thank you. read more

It was great Marco is top notch I was having issues with not starting So they put a new battery in it Really nice knowledge and patient With there customers. read more

Great customer service & expertise. Got an oil change here in the past and now getting my ac motor worked on. Great experiences

I took my car in after getting a $30 oil change coupon and they came up with several things to get fixed on it, such as the power steering pump, break fluid and adjusting the drum breaks. It was definitely reasonable so I went ahead and got most of them done, and they even gave me some savings on the repairs too. However, just by random chance, when I took my vehicle in (to another mechanic) to get the drum breaks adjusted on warranty (as they weren't done very long ago) the other mechanic found a leak in my break line system. They said that my vehicle wasn't drivable due to the leak. I took my car in to a different mechanic to get a 2nd opinion on the leaking lines, and they confirmed the leak in the break system. This is a pretty big thing for Auto Drs. to miss. As a plus point, I did bring it up to the receptionist that this was missed, and he did seem to own the mistake; but this is something that needs to be thoroughly corrected, as if this shop is missing break line leaks, then they are putting drivers at risk. As a note, the leak was visible just by opening the hood, and looking at the component without any tools or equipment needed. read more

Great place, I've never heard of them until recently and I needed to get an oil change and they took such great care of my car. I highly recommend. read more

Super fast and good service on my car, so glad they were kind and didn't make me feel dumb for not knowing everything about cars like most auto shops do :) read more

This was my first time there and I'll be back! People were very friendly and did a very good job

Coming down the mountain from Truckee and my oil light came on. These guys are incredible. So friendly and helpful. Got me hooked up and back on the road quickly. read more

Communication! I have been using these guys for several years and have always felt at home with the service and information I have received. Pricing seems to be competitive and they always have a coupon to help out on payment. Good service, repair, and respect for the customers needs. read more

They are VERY reliable!! They make sure that their customers are taken care of and no less. They make sure that everything is done right. They show you pictures on what needs to be done on your vehicle and they prioritize what needs to be done. They don't make you fix something that does not need to be fixed right away like other shops do. I am truly GREATFUL to Auburn Auto Doctors for taking such good care of my vehicle and my needs!! read more

I highly recommend taking your vehicle to these guys! They found the problem with my car quickly, even with no check engine light. And everyone I dealt with there went above and beyond! My friends car broke down when I picked up my car, and a mechanic and Marco both came right over to assist us and got her back on the road in no time! Marco is the best! Thanks guys, for such a positive experience! read more

I received a flyer in the mail from Auburn Auto Doctors with a great deal for a full service oil change. When I called to inquire about any extra costs they were happy to help (I forgot the gentleman's name that initially helped me). He quoted me a price and set an appointment. The appointment lasted 1.5 hours. They had snacks and coffee which is the way to my heart. They kept me informed while I waited and I never had to wonder what was being done. At the end of my appointment Marco printed out a checklist of the items they inspected. He advised me which things should be addressed in order of priority. The overall experience was great! I felt respected, heard, and valued as a customer. The price quote was the same after their work. I'll definitely be back. read more

This is the best place to take your vehicle! The service tech Marco is so knowledgeable and helpful! We will continue to bring our vehicles to them read more

Erick was extremely helpful and kind throughout the whole process! He was great at communicating everything that needed to be done and the whole team did a great job! read more

I wouldn't trust them as far as I can throw them. Initially I was captured by the super friendly tone. But, I learned it was just PR. Recently, I had a small issue. They learned that from their tech, but ignored him and went for the $1000 of diagnostic work. No results promised, other than the $1000 cost. In my opinion, they are just money grubbers. Always selling what you don't need and ignoring what you do. It's hard to know when, or if, they are being honest. Also, if there is a low-cost fix, it's not offered. My first work with them was to have 6 plugs replaced. Plugs were $100, labor $500...at least four hours of an expert mechanic's time. They said it was a very complicated job. I inspected the area after the work was done and found that not one spec of dust on the engine had been disturbed, not even that on top of the ignition coils, which sit on top of the spark plugs, and they were working in there for FOUR hours. The old plugs weren't returned. Not sure if it really happened. Needless to say, I'm out. read more

I had a great experience at Auburn Auto Doctors. I brought my car for an oil change and a free tire rotation. Erick was great and it was priced right. I will be going back! read more

Honest people and they do good work they keep you informed every step of the way what's going on with our truck.3rd time there good experience every time. read more

I so needed to find the Auto Doctors! So very pleased with my whole professional and polite experience! Excellent work, communication and follow up. I couldnt ask for more. I needed not just regular maintenaince but to feel secure when I go on my long road trips which happen several times a year so they are a wobderful answer for that as well! Marco is the best too! read more

The amount of time work and effort it Took to repair my truck's AC was astronomical. Not only did they bend over backwards to keep the cost down, At the same time made sure every part That may not Ben 100% worn out, was Still addressed. And replaced. I Could not have had the work done at this time Except for the effort of Auburn Auto Doctors. Thank you Boys. read more

I took my 2008 Silverado HD in recently for some electrical issues, involving windows and mirrors. They correctly, diagnosed the issues and got them fixed/parts replaced. They do quality work, and have great customer service. The service writer,Erick, is very friendly, upbeat and personable. Definitely customer service oriented. It went above and beyond! read more

Erick, the service advisor, was very friendly and knowledgeable. He was responsive, had very good follow-through with status update updates on the vehicle and service recommendations. Their inspection of the vehicle was very thorough and detailed. In fact, they even noticed a few issues which had been overlooked by a dealership. Definitely recommend this auto repair shop. read more

Exceptional! First class experience. Corey was great to work with! I highly recommend them! read more

Marcos and Team did a good job completing the work needed on my 2017 Ram. Only small issue I would improve is communication. Twice they told me a text would be sent with an update over the 7 days in the shop...crickets. 4 stars for sure and please support local ! read more

I had only taken my car to Rocklin Audi and paid a ridiculous amount of money. To only get my car back without noticeable fixes and an empty windshield wiper reservoir ("we filled all the fluid levels!" Not). So when my car started making creepy grinding noises I followed everyone else's Yelp reviews and made an appointment here. From the start, the communication was excellent. Marco was super helpful and after retrieving my car he patiently went through and explained all the issues, complete WITH PHOTOS! And then a complete follow/up detailed email with attached pics. Usually mechanics tell you "this is the problem and it'll be this much" and if you have no automotive knowledge, you're screwed. (I can change spark plugs and oil in a '66 Mustang but that's it. ) The oil cap looked like it had been put on "by an air hammer" according to my Husband and Marco and had to be replaced ( never again, Rocklin Audi!) almighty with other issues never recognized by Audi. Luckily, my Husband is also apparently a wicked mechanic and was able ( after weeks and a lot of cursing) to do the work recommended by Auburn Auto Doctors ( cv axle, swing arms, brakes, etc) but the service, explanations , ease of appointments and quick communication was something like I've never experienced. I (almost) felt bad having my Husband fix my car instead of them. So here I am currently waiting for my smog. I love Auburn Auto Doctors, highly recommend and will ALWAYS come here ( when my Husband can't fix something ) 10/10!!!! read more

We brought in our old diesel truck for a variety of repairs. They were very thorough, found hidden problems, ordered and obtained parts for the old truck and put everything in order. Their service rep is very knowledgeable and an excellent communicator. read more

I went to Auburn Auto Doctors because my sister had a good experience with them, last year. I was not disappointed. Erick listened to my concerns and acted on them. He provided frequent updates and never tried to upsell. He worked hard to get my car back to me when I needed it. Great experience. read more

We took our 2012 Acura ZDX to Auto Doctors to get a smog test, have our headlights defogged and have our AC checked and tested. Our AC was only working intermittently and had been an issue for a few months. We worked with Service Advisor, Corey, who handled our intake and explained the level of the AC testing, etc. After determining the cause of the AC problem, Corey reached out to us and gave us all the in depth details as to what was recommended to fix the issue. We approved the work and we are very happy with the results of our AC working once again! We are also very happy with the headlight defogging. Thank you, Corey, and the team for an excellent job. We are planning to return to Auto Doctors for our service needs in the future. read more

I wish I could leave zero stars. I brought my truck in and I was charged $137 to pull codes. That's free at any auto store then they told me it was $1100 to replace an oil sensor. I said no thank you that's too much I will pick up my truck. Long story short I got the oil sensor replaced for $480 buyer beware! read more

These guys are great! Auburn Auto Doctors does quality work, they are honest, ethical and affordable. I go out of my way to see them because I can't find a hybrid repair shop who even comes close to their work and ethics. Definitely recommend! read more

Awesome service. Dropped off our work van for a water pump leak - they were able to service the issue same day and actually found another issue - called to make sure we were okay with having it taken care of & because they were already working on the van they didn't charge us any further labor. We will def use this company again for our vehicle needs!! Thanks for taking such great care of us!! - Robbie, AV HAWAIIAN read more

Really great service! They take good care of you. I would highly recommend them. Marcus was very helpful.

Quality service. Excellent customer service. We were kept informed throughout the process. Marco and crew are very good at what they do. Nice touch with the cookies. read more

My friend had his transmission serviced at Auto Doctors in January. A problem developed in July, 75 miles away. Auto Doctors not only paid for the towing to their shop but paid for his assessment in Lodi. They stood by their work and repaired the problem. Honor and Integrity is tough to find these days but Auto Doctors of Auburn stepped up and has my respect. Thank you! read more

I just want to say a huge thank you to Auburn Auto Doctors and specifically Corey! I had my car breakdown while visiting for a wedding and they were able to find out what was wrong with my car and fix it. Corey and his team also found other issues that my mechanic overlooked and gave me some great advice and recommendations on how to take care of the problems that weren't as urgent. I never felt like I was being talked at or that they were trying to oversell me anything either. If I was up in the area or had an emergency, I would HIGHLY recommend going with this auto shop. read more

Servicing my 2001 Chevy Z71 Silverado since moving to Auburn. Wouldn't trust it anywhere else. Solid service with images and advice provided to better address issues noticed during regular maintenance and inspections. read more

Not the cheapest but honesty is way more important. Quick and easy to approve/decline any repairs, good information about what they think needs to be done. Didn't try to hard sell me on any repairs I probably need eventually but couldn't afford at the moment. Already dropped our other car off for scheduled maintenance. read more

Auburn Auto Doctors were amazing. Fixed my daughter's car issues quickly and professionally. Corey was great to work with. He is very knowledge, patient and kind. Thank you ! read more

I found Auburn Auto Doctors on my way back from Burning Man with a fully loaded 80's Ford Econoline that had developed a vibration within the last 30 miles or so of my drive. They were able to squeeze me into their busy schedule a couple of hours later and threw the van on to the lift to investigate. It turns out the vibration was caused by a tire that had started to delaminate, which could have caused damage or even potentially an accident had I continued to drive on it. Super grateful for AAD's professional, flexible and thorough handling of the situation. read more

I brought my car in for a routine oil change/brake job & was very satisifed with the level of detail in their inspection. In the past at some auto shops I feel like as a gal I've been taken advantage of financially & for just not knowing as much about car repairs.. At this shop I felt like they were looking out for my best interest as a customer, explained potential problems to me thoroughly, and were still not trying to oversell/insist that I have more work done. I feel like the price was quite fair as well for the work that was done. Marco was a great point of contact and the guy at the front desk was super friendly as well. I will definitely be back! read more

I received a coupon in the mail for an inexpensive oil change and full auto inspection, so figured I would give this shop a try. The oil change was fine, but it came with a list of dozens of "problems" that they said needed to be repaired, for shockingly high prices. When I left, my tire pressure light was on; I took my car to the friendly shop downtown where I buy my tires, and within 10 minutes the owner found that two of my four pressure sensors were not working. Auto Doctors failed to notice this, and goodness knows what they would have proposed charging me for repairs if they did. They did leave a "bribe" of cookies to encourage you to leave a good review online -- sorry, not gonna work! I won't be returning to this shop, the whole experience felt untrustworthy. (The owner also owns the gun store down the street, so take that as you will.) Bottom line -- if you do go here, get a second opinion before having expensive repairs done. There's a whole thread on Nextdoor with people describing this exact same experience. read more