This review is strictly based on customer service, because I have not had any work done on my car…read morehere (yet), but I was very impressed with the experience I had when I called to ask about my options for the trouble I'm having with my car. The person I spoke with provided a lot of very valuable information, including recommendations for transmission shops in the area based on my situation. I don't experience that level of honesty and transparency often, especially from auto repair shops, so I think it's important to acknowledge it. I will definitely bring my car here in the future and recommend them to others!!

My daily driver is a 2010 RX 350 with 195,000 miles. Bought…read moreit as a 1 owner vehicle in 2020 Has been highly reliable The Lexus dealer gave me a list of repairs and since they did an outstanding job on my SC430, I made an appointment with Logan. They did in my opinion a thorough check up and without pressuring me, shared what's going on. They went over the top to change out the front passenger axle as it was really stuck in the transfer case Because they are people of integrity instead of a $4000 bill, they got it done for about $800! This shop is the real deal! Thank you Logan and Staci and your technicians for your perseverance in this repair. Steve

Honest, straightforward, and real service. Lonnie kept a real perspective with us and made it clear…read morehe wouldn't recommend anything to the car that wasn't necessary. I had just bought a used car and it already broke down; Autohaus gave me a full inspection and explained everything in full detail, showing me my engine and explaining. While I waited for a tow, he let us lounge, drink coffee, and even offered some of his own food and drinks. Him and his wife started here to give people a better auto experience, God-centered. He has righteous behavior and is clearly focused on helping others. Service is incredible and generous. If you want fair pricing and great service, come here.

2026 NEW OWNERSHIP: I've been going to Auburn Autohaus since we moved to the area in 2015. It was a…read morelittle concerning when Russ sold the business in May -- would the new guy be any good? Well, yes! Lonnie Frazier has proven over the last few months (three different cars in for various maintenance and repairs) to be every inch the reliable, knowledgeable, personable car shop guy that we'd come to love about the previous owner. And a few inches on top of that, because, well, he's a lot taller than Russ. I appreciate that he refers us out to other mechanics when it's not something he can do. He's a straight shooter, and explains things clearly. Gets along great with both myself and my husband (sometimes that's a tall order). Auburn Autohaus is in good hands, and your car will be, too, when you bring it here. Also thrilled that mechanic Steve is still working here under Lonnie, and doing an excellent job, as always!

I was referred to Grant through a friend as I was looking to buy a truck on private party. He was…read moreresponsive, flexible with scheduling and arrived on time. His knowledge was vast and inspection very thorough. He saved me buying a truck that could have been a lot of headaches. Highly recommend!

Excellent service. I needed a pre-inspection before buying a van. I got a quote very quickly and…read moreGrant came out to look at van within a few hours. He sent me photos and explained what he saw and what it would cost for repairs. Price was very reasonable for thorough inspection. I would definitely use them again and absolutely recommend them. Very professional

They have actually been very solid in getting the work done on my vehicle, and have continued to…read morehelp me to get what I need fixed! There have been a couple of mistakes that have occurred, but every time they have listened to me well, and Marco, my sales rep, has very good communication and understands fully my concerns are when I bring them up to him. He has always done the right thing to fix any of the problems of my vehicle, or fix any mistakes that may have been made, and I appreciate him being a stable terminal (point of communication) for me. Basically, when you go to Auburn Auto Drs., you will get a business willing to communicate, listen, and do the right thing - and this is very important, is worth more than GOLD. I recommend them as a solid business that is going to be around for a long time, and will not let you down!

I usually do not brag about mechanics To be honest , but these guys just went above and beyond…read more Marco was very transparent and shared with me every step of the way what they were doing with my truck with pictures, too. Did not try to upsell me on anything I didn't need. Really, really great experience.

Linda and her crew did a phenomenal job fixing up my car despite the fact that it was a complicated…read moreprocess. They went above and beyond to help ensure that the process was a smooth as possible. The team has great customer service and they are super transparent and fair about the pricing of services. They're also very patient with me asking a bunch of questions as I work on being more knowledgeable about my car. 10/10 would recommend to anyone looking for a reliable mechanic shop in Auburn.

Very comfortable with rates. They have a very honest team, you get the good bad or ugly.read more

My Toyota Van broke down near Colfax earlier this year and I got a tow to Car & Truck Pros on a…read moreFriday afternoon. The owners were incredibly kind and friendly, and extremely helpful. I immediately felt as if I was in good hands. Even when they were needing to close their shop for the day, they drove me to a safe place to sit and wait for my husband to pick me up. They were able to do the needed repairs on my van and were very thorough in their diagnosis of the issue. I cannot thank them enough and I know if I run into car trouble on the 80 again, I will definitely use this shop!

Amazing trustworthy car repair shop. They're so kind and helpful, not out to upsell you. Great…read morepeople, great service, great everything. Very satisfied customer.

Called around noon. I had a gross emission leak. They got me right in. Gave me clear timelines and…read moreprices. Ready to go same afternoon. Honest and Fair. Thanks guys!!

Been here a few times for smog checks. Dude is always quick and direct. No lines like the other…read morenearby smog places.

Literally the best of the best! From Mark & Noah, John (one of the technicians I met who serviced…read moremy car), Ryan the owner-absolutely everyone here provides all around topnotch service & are so efficient. They are confident, thorough & honest.

Not only did he fix my car. He did some minor detailing on the front bender which looks much better…read morethan it did before. I'd say before it looked like a total fix - everything was busted, including the battery, overfilled with water in the container. He put some vents in to help drain the water. He fixed my transmission wire -- which was completely chewed through by something -- and managed to replace it. I didn't have much but he was very hospitable and gave me complimentary service. It was such a relief after I had spent the whole weekend there. Thank you, Ryan, and happy new year to you and your crew!

I brought my car in to get a 2nd opinion on a break line leak. They gave me the 2nd opinion, and…read moredid the repairs for a good price, and the difference is SO NOTICEABLE!!! Highly recommend!

I had a fantastic experience at Autovantage in Auburn! I arrived 10 minutes early for my…read moreoil-change appointment, and they did not make me wait - an employee on her way to the punch-clock, stopped, took my keys, and got the process started immediately. While I was away at breakfast, they performed a thorough inspection and discovered some rodent damage in my heater box. I am so glad they caught it! Service Technician Pat walked me to the vehicle and showed me proof of the infestation. They were able so sanitize the entire unit including the ducts and replace the cabin air filter right then and there. It's a huge relief knowing the air in my vehicle is clean and safe again. Professional, proactive and honest service. I'm very happy with the work and highly recommend them to anyone in Auburn looking for a shop that actually pays attention to details!

Very good service. They even fixed my grill that was about to fall off at no charge. Family run…read morebusiness and very friendly staff.

Wonderful honest and skilled shop!! No surprises ever. 8 years and they always give AAA CAREread more