I had to say goodbye to my last mechanic due to a customer satisfaction issue. I don't take those issues lightly and never magnify issues because the shop didn't pick up the phone in 2.3 rings or didn't call me back in 2.3 minutes. But, once I am gone, you'll wipe your eyes from the dust cloud and drop a tear because I won't be back. I used to pick clients up in the old days from Jerry's Auto Repair for business purposes... "back in the 90s" ... you know, "the good old days." Well, I saw several recommendations on social media for Jerry's Auto Repair recently. So, I thought I'd give it a try. Apparently, Darren is the new Jerry. Hey, it's 2018 ... people change. Jerry, I mean Darren, was very forthright and quoted pricing with product details. I felt like he wanted my business. I know because he provided a competitve price, was confident in his product and service, and guaranteed it. Little did I know he has a small city of cars in his back lot of those that have come before me for that same list of important business features. I walked next door for breakfast and to get some work done. He then called me with the bad news ... front and back brakes. Yeah, right ... right? Well, I went back over and he raised the car and showed me so I could see for myself--no questions asked. If you brake like I do ... there is this still small voice inside that says ... "Yep, you destroyed all four. Get them replaced." So, I took out a small loan ... and, had him fix all four brakes. Was it expensive? For me, yes. But, his pricing was better than every other shop I called. And, I Yelp and Good A LOT -- pricing matters. The team finished the job and I was off to work. Okay, people give them a full day to get your service done ... you know they have to get the parts ordered, get the parts delivered, and then put the parts on the car. But, I have to say the 5-star review was well deserved. Great job, guys! Glad you accepted by silver car. ;) -My$0.02. read more

Darrin and his staff were A++ shop. They are very knowledgeable what they do. The prices are very fair and I will be taking my cars back to him from now on. read more

1st time going to Jerry's Auto Repair. My sons car had a fraying belt and we needed to have it replaced as he is driving back to college in a few days. A quick search of auto repair places near me produced Jerry's Auto Repair. My son called and explained the issue and he (Darren) said to bring it in. When we arrived, at first glance, I thought this where you go to be killed. Once we went inside, spoke to Darren (owner) my hesitation was put at ease. He gave us a price for the part and labor, which was below what I was expecting. My son's car was repaired within a few hours. Darren was a pleasure to talk to and work with, he has a customer for life now, and I will make sure to tell all my friends to use them for their automotive needs. Thanks Darren! read more

Great mechanics,, professional, caring , all 5 stars , value is awesome. I have been going to Jerry's Auto Repair for their services great customer service Top Notch mechanics and always appreciate the work that they do. read more

I will not write the whole story again it is found on my review of auto surgeon. I just want to say that Darrin at Jerry's auto repair is a fair and honest guy who stands behind his work. I highly recommend him to you! read more

Went above and beyond for me. Not out to get as much money out of me as possible, but rather wants the best for me, which actually wasn't to have my car serviced there for some reasons particular to my situation. Offered me advice and even affirmed my decision. Definitely recommend. read more

We have used Jerry's Auto Repair for a few years and always trusted their service ...last time they kept our car a day longer than they told us, apparently there was a family emergency..but we needed our car and no one answered phone or returned calls. Most recently we need some work done, we know they were closed but we left a message Sunday and Monday anyway....called 4 times Tuesday...no one answered phone nor returned our message...sadly we had to take it somewhere else...they aren't as reliable as they once were! read more

The mister has taken multiple vehicles here over many years for a variety of issues. We always feel comfortable coming here for upfront communication, honest work, and reasonable pricing. read more

Great location, honest mechanics. These guys seem to know their trade very well. I will definitely go back as needed. read more

We are very satisfied with the service we received from Jerry's Auto Repair. Their staff is friendly and honest. The car was serviced for: valve cover gasket, oil change, tire rotation and brake check for very reasonable price! We highly recommend them and will return again when needed. read more

Let me just say HAVE FAITH!!! Give them a chance a some time to make sure they diagnose the problem properly so you don't have to come back. I even had defective parts and they took care me professionally and communicated. We came to a snag but in the end the fixed the problem and I haven't had a problem since or had to come back. My hats off to your shop of hard working men. I recommend this shop and will return if anything happens with my car. And in my experience it's rare to find a shop like this one. Happy holidays gents an I wish you an excellent new year. Thanks again for all your hard work! Mr Buick read more

Jerry's was recommend by a trustworthy friend. I felt confidant enough to send my mom who was having car issues. They got her in the next day. They test drive her car and gave it a thorough inspection. The fix was easy and they didn't try to take advantage of her not knowing much about cars. They were patient and talk her through it all. Had her in and out in a couple hours. Would highly recommend. Not very often you find honest good people. read more

We were looking to purchase a 2006 Subaru Outback from a local dealer and wanted it inspected. I spoke with Darrin and arranged to have the car dropped off at his shop the next day. I was quoted $87 for this service which is great. Ray called me back with details afterwards and it was a material help in negotiation. We did not purchase the vehicle (due to unrelated circumstances) however I had fully planned to have the work done at Jerry's as we live 3 hours away and it had been a pleasurable experience. I was impressed with Darren and Ray's professionalism and courtesy and hope to do business with them sometime in the future. read more

SEEM NICE BUT DISHONEST! Darren the owner quoted a price of $250 to change the transmission fluid and the price after the work was done was over $400. Darren quoted a price of $3500 to rebuild the transmission and said it would take 2 weeks. I had not heard from the shop after 2 weeks so I called for an update. I was told by Darren that he had been DRIVING my car, without my permission, and didn't find anything wrong. I asked him again to have the transmission checked out. When I called 2 days later I was told by Frank that the transmission did need to be replaced at a cost of $4700 - $1200 more than Darren quoted me! When I mentioned the price difference, Frank's response was he didn't know where Darren got the price, but it wasn't right. I could not speak to Darren because he was ill. I was frustrated and annoyed so I picked up my vehicle and will have the work done elsewhere. read more

07 Chevy Silverado needed brakes and a 5000 mile service great prices professionalism from the staff and great turnaround time I highly recommend. Jerry's Auto repair that's why I'm leaving them a five-star review read more

It's a shame because I like the people and supporting a small business but Jerry's has wasted our time a money. Three problems on two vehicles that were "fixed" and now having to go to the dealership to fix. One was a coolant hose where I found coolant on the floor of my garage again and now our other car is back at the dealership where Jerry's (Darrin's) didn't know the car had three engine clamps instead of two. I'm sure they know older cars but so far nothing past 2015. Giving them 2 stars because they are nice people and I'm sure are having a hard time finding people like everyone else. Hopefully they'll improve but I won't be taking anything back there again. read more

My mechanic prior was closing up shop to move out of state. He refered me to Jerry's Auto Repair and I'm extremely happy that he did. I bought a truck from a friend that needed work but was getting the run around from Ford and he had a bad experience. He ended up giving it to me really cheap and I took it over to Jerry's and no problem he got it up and running without it over heating. Months later my brother in law took his vehicle over there and was met with the same great service. Now this is almost a year later my wife was driving my Avalon and lost power when trying to accelerate. Towed it to Jerry's and within a few days it was back up and running. Affordable too, whenever your car needs the mechanic you begin to worry how much it's going to cost. I feel confident and in good hands when I bring my vehicle here. Yesterday my brakes have been making the sound that its gone to far and now my rotors are shot. My wife is on the way to pick up the car now all 4 brakes and rotors completed and for a very good price. Definitely have my family's business and will continue to bring my cars here. read more

DO NOT GO HERE!!! I just went to get my car check for overheating that STILL isn't fixed and they charged me $800 I'll say again THAT STILL IS NOT FIXED DO NOT GO HERE!!! SAVE YOUR MONEY. came back and told them about it they said they'll take a look.They didn't take a look because they couldn't find anything wrong said keep driving it until it gets worse and bring it back ???? So I can pay even MOREEEE DO NOT GO HERE !!!! read more

This shop has been around since I was a teenager and Darrin whenever I came in has always taken great care of my vehicles, highly recommended as a quality and trustworthy shop. read more

I just wanted to leave a good review about this auto repair. They were really honest, friendly and reasonably priced. I saved about $500 by going here instead of AAA in roseville next to galleria where i originally went. AAA quoted me $1000 without even looking at the car. I couldnt believe it. Thank God theirs still reasonably priced auto repair shops you can still go. read more

We are fortunate to live nearby - I can actually walk there though they offer a ride every time. Their work is a 5 and their customer service impeccable - a 5 of course. Service, price is fair and they get the job done and never had any problem for issue. When there was, due to product, not workmanship - they continued to take care of the issue at no cost (a tire that wanted to go flat). It wasn't their fault. They go out of the way to take care of their customers. I wouldn't go anywhere else. Remember though, they treat their employees well by closing at 6pm Mon-Fri - no weekend work! read more

I want to make this as informative as possible, not just an angry rant. I will start with this, I think their service is very good. The guys at the front were super nice and easy to talk to. However, here's where I run to a problem with this company. I took my car in to get the clutch and flywheel done, as my clutch was about 11 years old at this point. They also advised I get a new CV axle boot and transmission mount, which I purchased because I felt it would make the car last longer. I was called about 3 days later (7 hours of labor, but I understood because they had a lot of jobs) stating my car was done. When I got to the location, I saw the car was still in the shop, hood was up. So I walked up to the mechanics and they told me they broke a wire... OK, so now I have to wait longer for the car. I figured it wasn't that much longer, maybe 20 minutes to an hour. 2 and a half hours go by, and they finally finished it. However, they stated theI car wouldn't idle worth a damn, even though this wasn't an issue before. They also said there was no misfire codes for the CEL, which sounded weird to me. However, I picked up the car, and paid about $1,100 for the entire job. Immediately, as I started the car, I noticed it idled very, very poorly. Still, I had to go back to work so I dealt with it. A day goes by, and now the check engine light is flashing, which indicates major engine failure. So I try reaching out to Jerry's for 2 days, and they dodge my calls. No reply to my voice-mails, and even when they did pick up, they hung me up instantly. At this point, I am very frustrated at the situation, given that they practically killed my car. So I took matters in my own hands and go to read my CEL codes, because something was fishy. I noticed my Zus code reader, which connects to my phone, was missing from the car. So I borrowed one of my friend's code readers and discover 9 CEL codes, 8 of which were for misfires. It was also running very lean. So I had the car towed to my local AAA shop, and looked over. To do a diagnostic there, I had to pay another $130 to see what was happening. Turns out, Jerry's and their mechanics placed all of the intake hoses in the wrong spots. I mean all the hoses. Because of their sloppy work, I had to pay more money to fix a very major problem that had a very easy fix. Overall, I will never go here again. Even if the service was great, they almost completely ruined my car. read more

Had a problem. I brought one of my cars in for disc pads/rotor replacement. Everything went well. I'll keep this factual. Next visit I brought another car in for a water pump replacement and a power steering pump leak problem. The car was brought in early Thursday morning. Yes, they're closed Sunday and Monday but I thought it'd be done by Friday. It wasn't. Total repair time would normally be 3-4 hours labor. It ended up being finished at closing time the following Wednesday evening, six days later. Lots of excuses pertaining to the delay. The power steering pump was replaced. The car still leaked power steering fluid when it was parked. Many oil spots on my driveway. I drove it up on ramps at my house to inspect but the fluid was everywhere so not easy to find the source of the leak. I returned it to Jerry's Auto Repair and left it one day. I was told that they replaced a spring clamp with a hose clamp. Not really true as there was already a single hose clamp on the fluid supply hose that I observed when I inspected it prior to bringing it in. Brought the car home. It still leaked. Here's where it gets interesting. I ended up removing the right front tire for a brake inspection at home at a later date. I found that one of the lug nuts was installed cross-threaded and didn't want to come off. They removed the same wheel to obtain access to the power steering pump for replacement. I finally got that one off. Then, I found ANOTHER cross threaded lug nut. It was really stuck. I took the car to another repair place and it was stripped so badly that the wheel stud broke off trying to get the lug nut off. I had them replace two studs. It appears that an impact wrench was used to put the lug nuts on because they couldn't have been cross threaded and stripped that badly with a hand wrench installation. The car still leaked power steering fluid so I took it to another repair place. I didn't want to waste anymore time with this business. I already spent 7 days trying to get it repaired. I needed the car fixed correctly. The new power steering pump was the source of the second time it leaked. It was leaking between the seam that joined the two castings of the power steering pump. I ended up spending about $650 more to get the problem fixed and damage caused by the business repaired. Nice people but I'm not going to be taking my cars to them anymore. read more

Jerry's Auto Repair - Power Steering fluid leak on my driveway after "repair". - Auto Repair Near Me - Rocklin, California

I can't give them a good review. Yelp might make me give one star but they don't deserve that. Many years ago we started going there when Darren fixed my Ford Expedition and did a great repair and save me a lot of money. It seems like after he stopped working on the cars service has started to slip. We recently stopped going there after some shoddy work and then asking me to repay to fix it. That was the kicker. I took my car to the dealer and found out what a poor job they did. Horrible. Don't take your car to Jerry's for any reason. I payed more at the dealer but had it done right to factory standards! read more

Jerry's (there is no Jerry, by the way - previous owner and signs are expensive) is beyond awesome. My car broke down on Independence Day holiday. Had it towed to Jerry's and left it parked sideways in the overflow lot, across the street from the shop. Rather than charge me to have it moved to the shop - which I expected - the mechanic actually lugged tools and parts across the busy street and fixed it right there in the overflow lot! read more

Wow this place was awesome. Little did I know i was speaking to the owner. He was super friendly and honest. The quote he gave me was spot on by the time i left with my truck. Good to know there are still mechanics out there that can work on older trucks 20 years old. They did a fabulous job. Highly recommended! Thanks Jerry and crew read more

Darrin, who owns Jerry's Auto Repair is going to be straight up and honest with you! He explains and goes over everything and his prices are more than fair. There is no gouging here and he'll save money wherever he can. He and his mechanics know their stuff. Frank at the front desk is as nice as can be. This shop is genuine and they care about your needs and getting your repairs done at the lowest possible prices, all while doing quality work! I won't go anywhere else!!! read more

These guys are really great! Needed 1 spacer put back on my car after another shop refused. Showed up late on a Saturday before close. The guys were very friendly and accommodating. They knocked out the 10 minute job with the low pro jack on my lowered miata and wouldn't even charge me even after I offered some cash for the trouble! I can tell these guys value their customers and community! read more

First of all, I have relied on and trusted Darrin at Jerry's since before the time when Darrin bought the business and he was doing all the work himself. That's a long time! Darrin has always been straight-forward and HONEST! He is the only person I trust with my vehicles and I've had a few. Notice naysayers, that all except a very tiny number of not favorable reviews the vast majority are 5 stars and trust me if those of us who record 5 stars we wish there were plus signs! read more

Amazing auto repair fixes all our cars even our grandkids. Great customer service and very dependable and backs up their work.

These guys continue to do great work. My boyfriend brings his new car here now every time he needs something repaired. The guys know him well now and always get the job done. The prices are great for what he's needed to have done. Recently, he had to get his transmission serviced which only cost about $140. Jerry also checked his car over for any thing that might need future repairs and told my boyfriend what should get taken care of now and what can wait. Jerry and his staff definitely know their stuff and are extremely friendly towards their customers - we're going to continue to come here to get car work done, that's for sure. read more

No one likes having an issue with their car - Especially right before the holiday season. Having a power steering feedback issue with gears grinding feels and sounds costly and unfortunate. Happening on a Friday with most places closed on Saturdays is a double-whammy if you need your car first thing Monday morning to get back to work. Just recently moving to Roseville, I didn't know where to turn. Google searching and two phone calls until I was able to speak to Darrin Stewart (owner of Jerry's Auto Repair). Google has never done me so right. Just from the phone call, I knew this place was worth bringing my '99 Chevy jalopy to. Darrin was specific in not setting expectations, but with a no-BS attitude and building honesty, this was almost more important to me than the cost of fixing or how long it would take to get the job done right. Darrin was very friendly and open. Expecting the worst with either a failed power-steering pump or some problem with my transfer case (4x4 Tahoe), Darrin kept me in the loop and was able to eliminate my fears with a simple hose fix. Less than an hour worth of labor and the small parts cost and I was able to feel confident that any further issues with my truck, I'd know exactly where to take it. Darrin and the guys at Jerry's Auto has earned my trust and won my business for years to come. read more

I have been taking my vehicles to Jerry's Auto for many years. I have referred others and they have been very satisfied with not only the quality of their work, but their overall knowledge and their prices. I had to take my Dodge Ram in because I had done some pretty bad damage to the rear differential. Darrin repaired it quickly, and some other little things I had been putting off for a price that I was very happy with. He also gave my truck a once-over and told me a few things that will need attention in the future. I would still highly recommend them and will remain a loyal customer. read more

So normally I don't post positive reviews, but if you need a shop to trust, go here. Here is why: I stopped by with brake problems on New Years week, knowing it might be a few days to get my car back so I made plans around that fact. I walked in to see Darren (owner) talking to parts distributor over the phone very angry that the parts he asked for and confirmed we're going to arrive had not arrived (it was 3:00pm). I overheard excuses of "well it's a holiday week," his response was "look you are open, I don't care if it's a holiday in 3 days! I got confirmation that I would get it this morning. I talked to you guys last week and now it's an issue?" The conversation went on until they said they would deliver it the next day. The other thing is, I planned to pay and pickup on Friday, to which he said, well I won't be here that day because I'm having minor surgery that day. HE'S WORKING UP UNTIL HIS DAY OF SURGERY. He said he likes his job and didn't want his customers to feel just because it's a holiday week, he is giving less than he normally would. Once he found the issue and fixed it, he gave me the best price ($590) on replacing brakes and two rotors for my car. I checked by calling a few places and yes, nobody beats him for brakes. The car was ready the next day, even though by the time it was done, I was out of town with friends. Any shop that has a sense of good work ethic, integrity, and honesty is hard to find, so I completely recommend this shop! read more

My left headlight was not working, as well as my left fog light. My fiance looked on yelp to find a reliable, honest repair shop. My fiance found Jerry's and decided to go with him. The first person we spoke to was Darrin. Right away he told us he wouldn't spend our money without letting us know why it was being spent and how it will be applied. He told us that he wasn't booking any more appointments that day but if we leave the car with him all day, he will get it done. I always am hesitant of auto repair shops. I feel that because I am a girl and I do not know about cars, they will make me overspend and give me a bologna reason to spend it. Boy was I wrong in this case. My fiance and I received a call a few hours later stating that it would be this much to repair the light, this is why, and it will be done today if we give him the green light. Happy with the price and timing, we agreed. Within the next hour or so, my car was done. PLUS, Darrin found that there was some sort of electrical shortage somewhere and he fixed it without charging me for it! He saved me nearly $100 dollars for the labor and extra repair at no cost. I would highly recommend this business and that you speak with Darrin. After going there, I got the sense of honesty and he definitely has a customer for life! THANKS DARRIN! read more

I have always had my dad work on my car, however since he moved farther away I needed to find a reliable place. I tried Jerry's based on the existing yelp reviews and was not disappointed! These guys are absolutely fair, honest and trustworthy. I have had to go there twice in the last two months (once for my car and once for my husband's car). Both times I was in and out the same day and given a VERY fair price. I was more than pleased with both the work and the price. read more

All I can say is WOW! I came to Darrin and the guys at Jerry's for the first time a year ago to get the AC fixed on my Lexus and Darrin did a fantastic job without trying to up sell me on anything. Next I just brought Darrin my GMC that has 80K miles for a brake cable repair and a tail gate latch repair and never had brakes done or a full tune up. Darrin fixed the cable and latch for so cheap I was shocked!!! Then he calls me telling me I didn't need brakes that pads still had 40% (I know it's crazy Darrin said it was crazy too), he said plugs were in good shape, air filter looked good, and all he recommended was a fuel injector clean to get better gas mileage while making the truck run better! Now that's a CLASS ACT! He easily could have sold me on the tune up and brakes but he is an honest stand up guy that does fantastic work!! Like Darrin always says "I just treat people the way I'd want to be treated" and let me tell ya guys he does!! Don't bring you vehicles any where else! Darrin is the best, honest, caring mechanic I have ever been to! Thanks for saving me money Darrin. I will ALWAYS refer you and I will ALWAYS bring my vehicles to you bud! THANKS! DARRIN & JERRY'S YOU GUYS ARE THE BEST!!! read more

I have been taking all of my old cars to Jerry's auto over the past 17 years that I have lived in Rocklin. I know Darrin to be a great mechanic, and honest. He never tries to up sell me, He just tells it like it is. One time the dealer convinced me that I had a blown head gasket, I went to Jerry's to see if they would do it for less. They could have easily gone ahead and done the work I thought it needed, but informed me that it just needed a new radiator! They saved me over $1,000 on that issue! Darrin is great! read more

I have been taking my cars to Jerry's for more than 10 years. He tells it like it is, and tries to save you money. On a recent occasion the problem was caused by a missing bolt. Darren put a new one at no charge. Any other mechanic would have at least charge me to look for the problem. This is a real mechanic and businessman! read more

I love this shop, it truly is the best mechanic shop I've ever been to. After having so many bad experiences with other shops I was hesitant to come here but it was the best decision I've ever made! I had to do a lot of repairs on my car but they made it so affordable for me and they were honest and polite. Never once did they try to belittle me, they work hard here and every penny I spent was worth it to me. Great customer service as well as mechanical service! 10/10 would recommend! read more