Dr Sam was SO wonderful! He handled my three year old's nervousness with care and patience. She…read moreended the visit by giving him a high five! I truly think he changed doctor visits for her. On top of that, he was knowledgable and great at explaining what we needed to do. Modern is the best!

We are so grateful to our friends for referring us to Modern Pediatrics. We started out with their…read morefree new parent classes which I highly recommend- great, research based information & concise/to the point. Our son was born 5 days ago and we have felt set up for success through all the clear communication and helpful information. We had a bad scare a few nights ago and the immediate call/text access to a provider was extremely reassuring. They gave helpful advice and set our minds at ease. We had our first visit today and the NP, Erin, was so friendly and knowledgeable. The convenience is truly unmatched and we were able to show her a few things directly in our home that we had questions about. So happy we found Modern Pediatrics :)

We've been taking our son to see Dr Beall since his very first doctor's appointment right after he…read morewas born, and we could not be happier. She is patient, kind, and thoughtful. As our son has gotten older, she takes time to explain all procedures to him. She starts each appointment asking us what questions we have, and takes the time to answer all of them. I truly can't recommend her enough.

LET THIS STORY SINK IN BEFORE YOU CONSIDER THIS DR OFFICE FOR YOUR CHILDREN…read more They refused service to my child who was sick and needed to be seen urgently according to their OWN NURSE & they admitted to making a clerical error totaling $37 that was literally the cause this refusal! We had been a patient for years & suddenly got a $37 additional charge I didn't recognize, so I called. They said they would ask the dr why & call me back. They never did & a few months later I got a bill. I called & they said they sent a certified letter (which felt crazy). I never received this letter & they couldn't find my signature or any proof. They said it must have been lost. I asked why they never called or emailed like they do for everything else - they had no answer. I didn't like this situation now, it was very fishy - but went ahead and paid that $37 just to end the madness. Fast forward to this morning- my child was very ill - I called & talked to their nurse who said they needed to get in urgently - to scheduling before confirming the appointment they brought on a manager who said they decided that day I paid that $37 to allow my kids 30 more days of access & then refuse to treat us. She admitted they never told me of this 30 day deadline & that she was a recent hire & the old team left. I told her I didn't think I could even get my child into another doctor so quickly so she said she would ask if they could make an exception right then to do an appointment at this urgent time and she would call me back. She NEVER called back! This is UNBELIEVABLE, ILLEGAL & grossly IMMORAL to refuse to see a child patient (with no notice) because of a cheap clerical error that they admitted to! This left me with no option but expensive urgent care! I'm looking into taking further action now. If anybody wants to put this story in a movie or anything, I have actual proof to back it up I don't think anyone should trust them with their children or money. Even if you've been a loyal customer for years- watch out- apparently they don't care. Do not support this dishonest practice!

Dr. Collmann has excellent bedside manner and put my scared little guy at ease. Everyone was very…read morenice and attentive, and they had a cute little waiting room with toys and books for kids. I waited a minute or two to go back. Great experience!

The doctors are fine, but like many others the front office staff is rude. The wait times will…read moreaverage 45 minutes after the scheduled appointment. However patients arriving 7 minutes late are turned away with zero consideration and are forced to reschedule. We are done here

My son has been coming here since his birth. It's generally been positive. Some nurse practitioners…read moreare of higher quality than others. We have our usuals that we see unless they are not available. They are very sweet and kind to our son. Our doctor, Dr Chang is pretty cool too. I am able to get the front desk on a call without too much holding or delays. No insurance issues yet. They also have video options for at home consultations. Sick and well entries are a nice touch. I wish they were open later and also on Sundays. Otherwise I have no real complaints or concerns.

BEWARE: Cold Insensitive Staff and Manager…read more It's about their toxic culture and attitude rather than the grace period excuse they are holding on to. Unable to see a child in pain and experts in bad behavior towards parents scheduled an appointment for 11:30 AM. It was entered in their system as 11:15, and I -- the parent who booked it -- never received a confirmation. We arrived three minutes past the grace period for a time we hadn't agreed to, and our sick toddler was refused care. My child was in visible pain with a worsening infection and was never assessed or even looked at. No other physician was offered, no referral, no urgent-care suggestion. The front desk and office manager spent the time arguing with us about the clock rather than showing any concern for the sick child in front of them. This wasn't a one-off. Getting a timely sick visit with the MD has consistently been difficult, despite the practice advertising same-day sick visits. Zero compassion. If you need a pediatrician who will actually see your child when they're sick, look elsewhere. We've moved our care.

I cannot speak for the practice, but I can say I really liked Dr. Sullivan. He was wonderful with…read moremy mom after she had been sent from doctor to doctor after a bad fall. He really listened to her and I felt much better about her treatment after we left. However, I have not heard a thing from them since we left. I was supposed to get a call with the results of her last xray, and a week later I still have not gotten a call. I have called 3 times and left messages and nothing. She is waiting on his orders so she can start physical therapy and its very frustrating just sitting around waiting. Staff really needs to step it up!

Dr Desmar is spreading misinformation by allowing the City of Austin, Austin Public Health to use a…read morequote by her stating the vaccines are effective against the variants. It is now a known fact that the current vaccine does not protect against the variant Omicron and it's questionable if it does any protection at all. She and other doctors need to step up and stop misleading the public and begin to recognize and protect the science once again. 2020 is over.

My children have been seeing Dr. English for almost 7 years and the care they've received there has…read morebeen excellent. Dr. English always takes time during appointments to talk to me and my children about whatever issues we may want to discuss. We have never had to wait more than 15 minutes for an appointment and we have always been scheduled for a same-day appointment when my children were ill. I've called the after hours line several times and have always received a call back within 30 minutes. I have nothing but compliments regarding Dr. English and her staff, and I would recommend her highly to any parent. I also know several other parents whose children see Dr. English and I am aware of no complaints from any of them.

The doctor is really sweet but the office is severely understaffed which creates a poor patient…read moreexperience. The staff friendliness depends on the day. Recently had to go in to pick up a referral copy because it wasn't sent to the other practice. Wait times are long and having an appointment is pretty much a joke. The lobby has limited seating, no play area(which is crazy for a pediatric office with long wait times).

Had a visit with Dr. Enders for my daughter and she was FANTASTIC!!!! I hope you can feel my…read moreenthusiasm. Very knowledgeable and her bedside manner is second to none. Highly recommend booking with her for any Pediatric needs your children may have.

Really enjoyed finding a good pediatrician. After my sons first pediatrician retired it has taken…read moreme a couple years of searching but after todays visit I found the right one. She is thorough and connects with my child. Great doctor.

Excellent pediatrics facility. Our family has been well taken care of here for 3 years and we feel…read morethat we're in the hands of some of Austin's best. Lovely office staff as well, always so patient and nice!

We recently left this practice and unfortunately our experience was very disappointing…read more First, the subscription fee is difficult to justify when you rarely see the actual doctor. Paying an ongoing fee for limited access did not feel reasonable or transparent. Second, the front desk staff was consistently condescending and dismissive. Communication felt frustrating instead of supportive, which is especially disappointing when dealing with your children's healthcare. Lastly, when we requested our children's medical records, we were initially told it would take 4-6 weeks, despite the legal requirement being 2 weeks. After pushing back, we were then told the records would be sent "tomorrow" -- which happened to be day 14, the last day allowed. This felt unnecessarily difficult and unprofessional. Overall, we did not feel valued as patients and the administrative experience overshadowed the care. We ultimately decided to transfer to another provider and hope this feedback helps others make an informed decision.

Visited this place today, and it was wonderful! Too bad pediatrics wasn't this neat when I was a…read morekid. The office has a very fresh, modern, and inviting feel to it. The entire place is dotted with fun graphics that are super cute but not gawdy. The doctors are really nice and expressed their gratitude for being able to provide specific healthcare for children, which I think is often overlooked with new medical practices. Most places are designed with adults in mind or at best the general public. Here's a really nice amenity: They can do their own x-rays, so kids can stay in the comfort of an office designed for them rather than being shuffled around to different places.

I've been taking my daughter here for years now. She's grown up with Glow Worm and I think the…read moredoctors and nursing staff are excellent. However, the posted hours online are inaccurate and if you call to talk to someone, you WILL be left waiting and once you finally get a person on the line, they will be rude. I got off the phone with them earlier about changing an upcoming appointment due to a prior obligation I didn't know about and the girl up the phone was unbelievably rude to me and hung on the phone after my appointment had been cancelled and I confirmed I didn't want to reschedule right now. I tried to inform her we were going to look for a new pediatrician because this kind of attitude and the situation with the hours being wrong is very inconvenient (they don't open until 2:30 on Wednesdays now apparently) to working parents. I realize this is their job, to sit in a cushy office all day answering phones or watching parents fill out paperwork, but the attitude has throughly spoiled me for ever recommending them. Get new girls at the front desk. It's unfortunate the quality of care is decent, but the office staff obliterated whatever good will I had for Glow Worm. I'll only be in contact with them again to move her medical records to a different office.