Dr. Collmann has excellent bedside manner and put my scared little guy at ease. Everyone was very nice and attentive, and they had a cute little waiting room with toys and books for kids. I waited a minute or two to go back. Great experience! read more

The doctors are fine, but like many others the front office staff is rude. The wait times will average 45 minutes after the scheduled appointment. However patients arriving 7 minutes late are turned away with zero consideration and are forced to reschedule. We are done here read more

Our son's medical home has been Lone Star Pediatrics (LSP) ever since his first well-baby visit the day after leaving the hospital. He has received excellent care over the years from Drs. Dudley (primary), Thorstad, and Holmes, as well as from Gwen the Pediatric Nurse Practitioner and all of the medical assistants and front desk staff members. The building can be easy to miss if you've never been there before. You'll know you're in the right place when you turn into what appears to be a residential driveway just past the Hill Country Bible Church, and you will have gone too far if you reach the Napalm motorcycle place. From the cowboy boot sculptures at the front door to the stick horses in the waiting rooms, the laid back "dude ranch" motif throughout the office decor makes our native Texan family feel right at home (which is great for anxious little ones who may balk at traditional clinical settings). Our tiny baby (who is now a big, healthy 6 yr old) was a preemie with significant health problems in infancy and we felt we got great support, advice, and referrals when we needed them from LSP. We've appreciated the care here so much that we continue as patients, although they closed the North Mopac office (which was much more convenient for us). Since consolidating everything to the 620 practice a year or so ago, LSP has also added extended and weekend hours for sick child visits. Billing has never been a hassle for us and they take most major insurance plans. Most practitioners at LSP are in network for BC/BS, but check your provider directory to be sure. read more

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My family has used this office for almost 15 years. The doctors and nurse practitioners are awesome. Unfortunately... the local office got bought by a bigger conglomerate. Now the front desk staff and billing staff are a nightmare. This isn't the caring and local doctor practice that it once was. If you can get past the front desk unpleasantness, the doctors are really good. If you read old reviews, a lot of that staff are no longer there. Dr. Thorstad is great, but she hasn't been available to see us in years. read more

I recently moved TX and choose Lone Star Pediatrics because of the great reviews. I was a little nervous going because I hadn't contacted my daughters old doctors to have her records forwarded like I should have, but all of the staff were very helpful and friendly. We waited less than 5 minutes before we were called back. Dr Bernard was thorough and attentive and has the best positive personality. Her nurse was awesome too, she patiently answered all of my questions and made my daughter feel comfortable. My daughter is very shy and they knew how to talk with her and get her to open up. All in all we're very happy with this office! read more

We have been coming here for a little of four years. We always try to see Jamie. Our son has autism and has a difficult time going to the doctor. She always makes it as easy as possible and gives him the best care possible. read more

What a joke of a place. On Saturday, I tried to take my sick one year old. They were still open for another 2.5 hours and they told us to "just try the emergency room." On Monday, I was finally able to go, and the doctor said she would get the prescription over immediately to Walgreens. Well, it is now Thursday and there is no prescription at Walgreens. Such massive incompetence at every level here. They really do not care at all about your child. Do yourself a big favor and go anywhere but here! read more

I am very happy with the care that my children receive at Lone Star Pediatrics. All of the doctors and nurse practitioners make me feel comfortable that they are paying attention and taking their time to discuss anything of concern to me. read more

Texas Children's - Got our flu shot today! We were so brave. - Pediatricians Near Me - Austin, Texas

Could not speak more highly of Gwen Collman! My partner and I have never been to a doctor in our entire lives that makes us as comfortable as she does. She listens, she recommends, she never pushes or pressures. She recommends with the understanding that we are new parents so she wants to help us, but also never pressures us or makes us feel like she's forcing any ideas or anything on us. Every single time we bring our baby in she makes us feel like he is the most important baby to her and that we are the best parents she's ever met. It's a wonderful feeling, though I know she gives everyone this enthusiasm. You can tell she truly loves children and what she does. She never makes any question, however redundant, feel like a stupid one. I feel like she respects us as parents and we are so lucky to have found her! She's a treasure to our family and has made navigating new parenthood that much easier. read more

My daughters filling fell out, they had her come back three days later and put it back in and when she told the dentist it didn't feel right they discounted her and told her it was fine. She was in pain all night and we are back here again. Three days of missing work and school to deal with one cavity and they charged her for the exams to "examine" the cavity that fell out. Very disappointed. read more

My son was a patient at Lone Star for two months. During those two months, I brought him in for six sick visits (back to back) where the doctor informed me 'everything looks good, and nothing was wrong'... Even though he had a high fever, cough, and nasal congestion for days. We ended up going to Dell Children's where they were immediately able to tell us what was wrong. He had a severe ear infection. The doctors at Dell informed us that it wouldn't have gotten so bad if he had seen a doctor before. Like I mentioned, we had gone six times! Each time the doctor said everything looked great and nothing was wrong. We switched doctors that next day, and I informed the receptionist that we would not be coming back. It's been over 1 year since we've gone to Lone Star Pediatrics, but we're still receiving bills regularly for missed appointments from a few months to a few weeks ago... Needless to say, there's something fishy going on there. Beware! read more

We have been seeing the doctors he7+ years. She was dr Dudley's first official patient. Office is very busy so we've seen all doctors and LOVE every doctor and nurse practitioner. My only complaint is how early I have to book well checks bc they are so busy. Otherwise it is 3+ months wait. Very friendly office staff. Great doctors and nurse practitioners, cute Texas decor. Highly recommend. read more

Dr. Holmes is amazing!!! My little one has been very lucky to receive such great care from him. He gives practical advice and is very supportive!!! I couldn't ask for a better pediatrician. I love the clerical staff upfront!!! They are helpful, knowledgable and care about each individual family. Theresa, one of the receptionists, went out of her way to help figure out insurance issues for my child. She didn't have to but she did and I am very grateful. read more

Texas Children's - Pediatricians Near Me - Austin, Texas

We have been bringing our kids to Lonestar pediatric for 5 years. Everyone is great. It has a real personal feel. The drs get to know you and your kids and they really care. read more

Texas Children's - Pediatricians Near Me - Austin, Texas

My husband & I met with several other offices in the area before deciding on a Pediatrician for our daughter. Lone Star was highly recommended by the Physician I currently work for and we truly fell in love with this office! We currently see Dr. Thorstad, but we have seen just about everyone in the office so far and we couldn't be happier. I especially love to see Jamie since she has a baby fairly close in age to ours! Unfortunately, since our little one is in daycare until 5:00pm, we have also called in after hours/weekend to speak with the on-call nurse and they have always been extremely helpful and really put us at ease. If you are looking for an amazing group of people to care for your children, this is it! read more

My son has gone here since he was born 7 years ago. It was Lone Star Pediatrics before. I honestly was nervous for them to change to Tx Children's, but the patient portal makes things so convenient. The downside is their central billing office is a little crazy. They have been calling me threatening me to send me to collections for our $30 co-pay that they forget to get in the office. I look on the portal and I don't owe anything and when I call the office directly they don't know what I'm talking about. When the billing place calls I try to answer but nobody ever answers on the other end which is why I thought it was a scam caller. It's just annoying. Please take my money before I leave! So billing brings it down just 1 star. The employees are all great and as far as I can tell most from when it was Lone Star have been retained. We see Dr Bernard as our PCP but Gwen the nurse practitioner is usually who we see for illness visits and she's really great with my son. Of course COVID has been a trying time for everyone, but the office handles it well. We've been in for COVID testing and all the proper protocols are followed. My son has asthma and allergies and so he perpetually has a bit of runny nose and a little cough which freaks everyone out, but I'd rather them be more cautious rather than less. Our usual doctor was out and we saw Dr Thorstad who is also fabulous. She spent so much time with us when we came in and I appreciate it because it was the end of the day and nobody wants an appointment to go long, but she didn't seem to worry about the clock which was refreshing. The MAs and front desk staff are very nice and professional as well. This is why we stay, it's the whole place. I can't bring myself to take star away for a off-site central billing company, but I would take 1/2 star away. read more

I wanted to provide an update given that we now have two little ones; both of which still receive their care from Dr. Holmes and Jamie. I have increased the rating from 4 stars to 5 because we have not received any more frustrating communication from their nurse. All communications from the nurses have been great, prompt and helpful! Our second little one struggled with silent reflux for the majority of his first year of life, and his first 3 months were especially difficult as we were determining what was going on. Dr. Holmes methodically worked through the symptoms and we eventually found a medication, formula, and process that worked for us and gave him relief. We have always felt like Dr. Holmes and Jamie were in this "with us." My favorite two things that Dr. H often says are: "And, how are you guys (the parents) doing?" and "You guys are doing great." As new parents, it is important to consider the wellbeing of the entire family and Dr. Holmes does just that. read more

Took our 3 year old twins in for their very first dental check-up & cleaning. The staff, hygienist, & Doctor were great!! read more

Lone Star Pediatrics is excellent. Nicole Bernard is the best doctor we could've asked for in caring for our children. She's very personable, smart, and wonderful. We've been through a lot this year with our daughter's health. Not only has Dr. Bernard gone above and beyond for us, she's been a huge support for making sure we're on the right track for getting our daughter back to being healthy. She really cares about her patients and the family. We really can't say enough about how great Lone Star Pediatrics is. All of the doctors, nurses, and staff are very friendly and knowledgeable. It's really a one-of-a-kind place for pediatric health. read more

We have been seeing Dr. Michael Holmes and occasionally Nurse Gwen since our daughter's birth. They have been wonderful to work with. They are both very engaged and caring, and as much can be said about the nurses and admin staff as well. Dr. Holmes coordinates well with our daughter's cardiologist about her heart issue and is always available to answer questions, even the silliest ones. While they are fairly busy, you never feel like you are rushed or just another patient. I would definitely recommend this practice to anyone looking for a pediatrician. read more

After writing my initial review and being thoroughly disgruntled, I was immediately contacted by the office manager, Merrill. She truly took the time to understand my discontent with the entire situation and was very thorough in making sure the situation was resolved well and rectified after discussing it with Dr. Thorstad. Unfortunately I wish my initial contact had received such prompt traction but lives and offices understandably get busy so I am at least grateful for the promptness post this review. I I applaud them on their handling of customer relations - once I had posted this review - and in trying to work with us as people and not just as another paycheck. read more

We were forced to switch Pediatricians due to an insurance change, which we were sad about. It has been a blessing in disguise though. Dr. Holmes has been fantastic and knowledgeable. Even the times where we make a last minute appointment and have to see another doctor, they are always extremely helpful too. Also, the kids waiting room is great! My wife does get embarrassed when I start riding the horse on a stick things ;) read more

I just wanted to update with regard to my son's continuing treatment. Every time we decide to change medications (which, knock on wood, we haven't had to do for a couple of months), Dr. Holmes discusses the pros and cons of the different options, and he gives suggestions on how to make the medication more affordable. I love that because this stuff can get expensive! read more

As a pediatric nurse, I'm super picky when it comes to my families personal physicians. I did my homework. I conferred with my peers and the love for these pediatricians was unanimous. I have seen every MD and NP and am very happy with their care. I can be a mom when I'm there and not be a nurse. My little guy started daycare at 18mos and has caught every germ daycare had to offer. I swear I've been there so much, I should earn a salary. They are attentive, compassionate, smart, knowledgable, thorough and available. The addition is Dr. Bernard is perfect. Suggestion, make your well child appointments early as they tend to fill up quickly. Sick visits are never a problem. read more

We are about to age out if this practice and are so sad to leave! Dr. Thorstad is AMAZING (she's our favorite!), but the other docs are just as good. Anyone looking for a wonderful, caring group of doctors and nurses AND staff should look no further! read more

We love Lone Star Pediatrics! Between well baby and sick visits, I feel like we've been there 1000 times in the first year of my sons life, but every time has been a great experience. Dr. Dudley, Gwen, all of the nurses... each of them is so warm, friendly, and patient. They give me all the time that I need, answering all of my questions, and filing in the gaps with information I wouldn't know to ask as a first time mom. I recommend everyone I know to this practice, they're just wonderful! read more

We love Lone Star Pediatrics, for both our teen and our elementary age child. Dr. Holmes is their primary doctor. He has very good bedside matter. He's respectful to the kids, asks good questions, and treats parents like they're part of the team. He's always on top of the latest in research and virus trends for stuff like influenza and west nile. Also, when our kids have had out-of-the-ordinary stuff going on, Dr. Holmes often gave us a call to check in, and made recommendations to excellent specialists. We've had good experiences with the other doctors and nurses there, too, especially Jamie Dark. And the front staff are nice, which is a plus. read more

I really wanted to like this dr. office, but there were too many problems. First of all, when we chose a dr., we thought that would be who my daughter would see for all her visits. Not the case! She only saw Dr. Dudley 2 times out of the many well checks and other appointments she went to during her first 12 months. This is not a problem at her current pediatrician and most of the other, smaller offices in town. The staff are all very nice, but nice only gets so far when we are talking about children's well being. Everytime I my daughter had an appt., and I brought up a concern about her health, it was always brushed off like it either wasn't a big deal or wasn't addressed at all. I would have liked at least to discuss the issue for a few min. before brushing it off. The office is just too big, they charge for after hours calls (yes, plenty of offices in town have free after hour lines), the dr. you choose won't be the dr. your child sees for every visit by far, and they don't take the time to address concerns. These are the reasons we left Lonestar. read more

We have been going here since my twins were born and they are over two now. Dr. Thorstad is AMAZING! My children love to go to the doctor and she is such a great doctor. Even if she doesn't share the same parenting views, she is respectful when discussing options for care. She always offers readings and presents information in an extremely professional manner. My only issue is that we don't care for one of the doctors in this practice, but we just don't see him if possible. I would drive across town to see Dr. Thorstad, because that is how great of a doctor she is. read more

I have been taking my sone here since his birth, he is now almost four. Aside from a few hiccups on the administrative side of the business, I really have no complaints. Dr. Thorstad is always so gracious and welcoming. Really puts me at ease. My son absolutely adores Jaime, she's always full of great positive energy and genuinely cares about our son's wellbeing. Wait time can sometimes be a little long but I usually only experience that when we go in for a sick visit and they work us into their schedule (which is understandable). I look forward to our wellcheck visits because they always tell me I'm doing a good job with my son, and that means a lot to me. It can be scary putting your trust in a caregiver for your child at first, but these two women have all my trust now. Thank you again for treating my son with the best care! He will remain your patient through the entirety of his childhood. Anyone reading this who is looking for a pediatrician, look no further, you found them :) read more

Absolutely the best group of pediatricians in Austin! Obviously, I hate when my child is sick but I actually enjoy going to their office because each of the providers is so thorough and kind. I always feel that my concerns are heard and truly acknowledged. The first year of being a mom is often the scariest and each of these doctors has helped walk me through this adventure of parenting. Lone star has never once dropped the ball on my child's care. Thank you for your dedication to not only my child but to our whole family! read more

It never fails, all heck breaks loose when you're watching someone elses kid. I was watching a friends kid for the weekend when we found ourselves in need of coming in to see the doctor and of course I wasn't left medical authorization. I apparently wasn't even left the correct insurance information! So when I called in a panic the nicest lady answered, Brittany, and she took care of EVERYTHING! She PERSONALLY responsibility of everything- the appointment, the insurance problem, calming me down in my melt down... so when we arrived everything was good and ready to go! All of the staff and doctors were just as accommodating and nice. I have definitely found the home for my (future!) pediatric needs! read more

We had to switch pediatricians do to a doctor misdiagnosing our son 3 different times. We were recommended to see Lone Star Peds and I am so glad we were! We were hit by 3 different flus in 3 months and it was always easy to get a same day sick appointment. The office is really nice instead and has separate areas for the sick kiddos which is great! We see Dr. Holmes usually and he is always very friendly and welcoming with my son who is almost 2 years old. I am pregnant with my second son, and he will definitely be his doctor also! read more

I couldn't be happier with our choice for a pediatrician. Dr. Dudley is our primary, but we've seen the other two doctors and two lead nurses from time to time as well, and I can't think of a complaint about any of them. We found them through a pre-natal information meeting where you got to tour the facility with other expectant parents and meet the staff, ask questions, etc. We had done a few other tours in the area, but none compared. Plus, they have Saturday hours! :) read more

We had originally planned on seeing another doctor at LSP as a pediatrician for our son when he was born, but due to availability we ended up seeing Dr. Holmes. After meeting and talking with him on our very first visit, we instantly knew we would be seeing him from then on! He is encouraging, supportive, caring, and knowledgeable... all traits you look for when choosing someone to guide you in the health of your child. He welcomes all questions, even those you may feel silly asking as a new parent! He takes the time to listen to your concerns and is very easy to talk to. We have also never had to wait very long to be seen, or felt rushed out the door, which is greatly appreciated when you're dealing with babies! Regarding the nurses and front staff, they are wonderful as well. Although you typically have to leave a message if you're calling with questions about a sick baby, a nurse will call you back promptly and is always patient, warm, and friendly on the phone. I could go on! We truly feel blessed to have found Dr. Holmes and to know that our son is being well cared for when we see him! read more

The pediatricians here are wonderful, especially Dr. Holmes. We have also had good experiences with Dr. Dudley. They have always treated both of our children with the utmost care. My only concern is that I wish doctors were more available during off-hours (at least on the phone) but that is pretty much par-for-the course these days. So, they aren't really doing anything different than any other doctors that I know of. I highly recommend them to anyone. read more

Wow! I just moved here from Arizona. My son told me Sunday that he was seeing blood in his urine. I called Lone Star and the lady behind the counter was obsessed with records. I have good insurance (she made sure it wasn't Obama insurance) and his shot records. He has no history of any illnesses and has only been to the doctor for physicals. What records do you want? Then she made me feel like a bother saying that they are so busy and she didn't know if she could get him in. Then back to the records again. I'll go somewhere else, thanks... read more

Being a new dad, I was not well prepared. I fell into sleep and dropped my baby to the ground (wood floor) in the middle of night. The baby cried a little bit, then stopped pretty soon. He was alert and responsive, no vomiting, nothing. We didn't find any concerning swelling on his head. The next day, I was still concerned and called the doctor's office to seek confirmation that my baby is okay. I was instructed to bring in the baby right away. We did and we appreciate the prompt action from the office. Dr Dudley examined the baby but could not tell the severeness. My baby's situation didn't even satisfy the requirement to even call the office, based on the office's handbook (stupid me didn't read the handbook at all!), eventually she instructed to bring the baby for an imaging at Dell's children's hospital, to be safe. She did not mention ER and made it (imaging) sound like no big deal. Followed the instruction to go to the imaging department of Dell's childdren's hospital and was told they didn't receive the order. Called the doctor's office and was told this time to go to ER. Stupid me didn't realize the change and went to ER. At ER, was told Dudley has some sort of associations with ER at the hospital... Waited for a couple of hours. My baby was that hungry, couldn't stop crying. Finally the ER doctor showed up and did some examination. Then he insisted on following the protocol to do CAT scan and X-ray. Yes, in exact this order, CAT scan, then X-ray. We were concerned about the possible risk of cancer introduced by CAT scan, but was eventually convinced by the doctor's example of one CAT scan equals the radiation received from an international flight to China. The end result is: my baby took CAT scan and X-ray at age of 18 days. Later on, I regret that I had my baby taking CAT scan, after I had more time to read more related topics: 1) a doctor's comment on doctor's use of CAT scan -- "People aren't focusing as much on clinical skills like taking a patient's history and doing a physical examination,". 2) One study showed that kids who went to an ER after suffering a minor head injury were less likely to get a CT scan if they were simply observed in the ER for 4-6 hours -- and that observation period didn't compromise their safety. Now for the lifetime of my baby, I am in consistent worry about the fact he is exposing to bigger cancer risk -- 3 times more at least. And I realized I was that dumb to believe the doctors (Dudley and ER doctor) are looking for my baby's best interests, but not just trying to get out of liabilities. There are multiple points that I can stop and not to get the CAT scan, but I failed all of those. However, I have to say Dudley is not a pediatric I can depend on -- she simply demonstrated the lack of clinical skil. If it was Dr Homes or Thorstad, I believe the result would have been completely different. I cannot just blame Dudley. I shall take the responsibility as the parent no matter what. However, the experience with her was so just horrible and I avoided her at all cost since then, though I still see Homes or Thorstad. The same goes towards ER's doctor, but it is for the review for ER of Dell's Children's hospital. What I learned is: never solely rely on doctors -- do your own home work. Always ask for alternatives, watching for longer period is an important alternative option. I don't want to expose my identify, therefore, created an new account to write this review. read more

This team is terrific. Wait times are minimal, and all of our experiences with staff and nurses have been caring and courteous. Unfortunately our kiddo has had a run of illness this year, but they have always been able to accommodate sick visits. At each well child visit they provide and one-sheet on typical behaviors and development at that age, which we love. I also really appreciate that they offer limited urgent care hours on Saturday mornings. Gotta love those issues that show up on Friday afternoon! read more