Absolutely the worst business I have ever witnessed in my entire life!! I went in for a wound…read more The dr didn't even touch the wound, she just said "it's healing well". All she was interested in was looking at moles and cutting them off. I paid my total before I left the office. No one called me with results for well over 3 weeks. Once they called, they were only interested in making THREE more appointments to remove more of the moles. They refused to do all three at once due to "insurance". I reminded them that I was cash pay but again they told me they could not do it in one visit. All they want is to make as much money off of you as possible. Now let me discuss their phone system. YOU cannot GET A HOLD OF THEM! I've called the office, numbers online, on receipt, I've left messages, I've waited on hold for 40 mins, they NEVER call you back! I recently received another bill, which I'm happy to pay, but I have no idea what the extra cost is for and there is absolutely no way to get a hold of a person to ask. If anyone goes to the office, please tell them to call me, but I would not recommend it! Waste of time!

I don't understand the negative reviews. I am very very satisfied with Tru-Skin in Bastrop, so much…read moreso that I'm embarrassed to say how far I drive for an appointment here. Rural healthcare is the pits and thankfully quality drs and staff are coming to the more rural areas. I'm almost 70, spent my younger years on the beaches in Hawaii, Texas and Florida, therefore lots of sun damage. For the last 25 years I've seen a derm at least every 6 months. Many surgeries, excisions and treatments for BCCs and AK's. I've seen Dermatologists that run you thru like cattle, miss spots that the next one finds, Drs who don't see well and allow their nurses to spot the cancers. There are Drs that are more about the cosmetic side. And some that are hard to work with on the insurance side. And many clinics don't know about or offer the latest technologies. NONE OF THAT HERE. I see Dr. Ma at this clinic. She was recommended to me by a friend who sees her in Hallettsville. I had a great Dr but he moved. She's as good as my last if not better. She's knowledgeable, efficient, great at explaining, respectful and she's fast. The staff is also great: receptionists, billing, nurses.. they also offer the latest (and greatest) treatment for BCC and SCC which is GENTLE CURE. It's a commitment but well worth avoiding more disfiguring scars on my face. Their Radiology Technologists are the best. It beats Mohs surgery by a mile!! I highly recommend this clinic.

Extremely pleased with the care I received at San Marcos Vitalogy. I was seen in due to a spot on…read moremy arm that appeared and continued to grow over a two week period. Dr. Sayed with her staff performed a biopsy, she told me she was pretty sure it was a Squamous Cell but we wouldn't be sure until the results were back. They explained this would take seven to ten days. On the tenth day the office called me to confirm Squamous Cell Carcinoma. Less than one week later (today) Dr. Otchere removed growth and has sent it in to make sure it has all been removed. I appreciate the sense of urgency, care and kindness of the staff here at Vitalogy.

I arrived 15 minutes ahead of my appointment time as requested (10.00 am for 10.15am apt). 6-7…read morepeople arrived while I sat in the lobby. ALL of them were called and fully serviced ahead of me, some with stated appointment 15-30 minutes after mine. I confronted the receptionist on 2 occasions - 10.30 and again at 10.50 and was told each time I would be next. At 11.00am I got up and cancelled my appointment only to be told I was not there. What a joke. I was 10 feet in front of the receptionist for the full 60 minutes. Absolutely terrible experience and a poorly run office with zero customer service skills. Receptionist was pleasant but did not seem able to influence anybody.

(This review is for the STEINER Sanova location. Unfortunately they don't have their own Yelp page…read morefor that location) I had a good experience. I went in to talk about a big growth on the side of my head (hidden under my hair) that I wanted removed, as well as a general preventative skin check. Dr. Ted Lain was my doctor. He was friendly and had a very contagious positive personality about him. His nurse helper was very friendly as well. Everything happened so fast when they shaved off the growth, as well as a mole on my back they wanted to biopsy. Usually getting these procedures done freak me out but I didn't even have the time to freak out bc of how fast and efficiently it was done, lol. I also even briefly inquired about filler injection estimates and he was able to give me an estimate window right on the spot. They called me the following week with the results, and also sent me the results for my records when I asked. I liked this practice and my doc and I would go again :)

I've had two very disappointing experiences with Sanova Dermatology on N. MoPac, and I do not…read morerecommend this office. First, I went in for a full-body skin check. I felt that the provider barely examined me, which left me so uneasy that I scheduled an appointment with another dermatology practice. That dermatologist performed a much more thorough examination and ultimately removed two suspicious moles for biopsy. Given that experience, I was very concerned about the quality of my initial skin check. My second experience was with a different provider when I brought my 7-year-old daughter in for her first-ever dermatology appointment. I had three concerns I wanted addressed, and I was immediately made to feel like I was asking for too much by the nurse. As a parent, especially when taking a child to a specialist for the first time, I found that interaction incredibly frustrating and unwelcoming. They did prescribe medication for my daughter, but the pharmacy told me that the office needed to provide additional authorization. I called the office multiple times before finally receiving a call back and was told the process could take a few weeks. It has now been six weeks, and I have never heard back or received the prescription. What makes this even more frustrating is that my son received the exact same prescription from this office the previous year, using the same insurance and pharmacy, without any issues. Overall, I feel that both visits were a waste of my time and money. I expected much more thorough care, communication, and professionalism from a dermatology practice, especially when it comes to my children's health.

I am truly baffled by some of these negative reviews regarding the WD staff, billing, and pain from…read moreprocedures. If you're electing to have cosmetic work done, there will be some pain. The entire WD team has been nothing but upfront with me about all bills and expenses, and the staff is truly incredible. I cannot sing their praises enough. From the consultant to reception to the nurses, anesthesiologist, and surgeon, Dr. Chike-Obi, everyone I've had the pleasure of interacting with has made me feel like I am in the very best of hands. Dr. Chike-Obi's team has also been extremely communicative. They have responded quickly to all of my emails, called in prescriptions I've requested same day, and one of the nurses, Nicole, even gave me her direct number so that I can conveniently call or text with any questions/concerns. I don't want to say I've been needy or high maintenance ... it is my body and a permanent procedure, so I should feel empowered to ask any and all questions that I have. But I certainly have reached out a lot, and I've been really pleased with the care and attention I've received. Most importantly, I am certain that the WD team is totally and completely dedicated to their clients' health and safety. I went in for my procedure, and when the team realized that I had a family history of malignant hyperthermia, they immediately reassessed and rescheduled my procedure to a date and time when every possible precaution could be taken on my behalf. Rob, my anesthesiologist, was so empathetic -- he answered all my questions and assured me that the new course of action would prevent any adverse reactions to the anesthesia and even make my recovery a bit easier. I've not yet had my surgery, but thanks to the WD team, I'll be going into it with very little worry. I feel confident that my procedure and the recovery process will be as pleasant as all my other interactions have been thus far. If you're looking for bargains or quick-turn procedures, this isn't your place. But personally, dermatological care and cosmetic work are not things I'd ever want a bargain on, nor would I ever want my care to be rushed. This is a top-notch practice. Very lucky that they're here in Austin!

My go-to for all my cosmetic needs. Sarah Grimmer, DNP-BC is AMAZING. Very skilled and…read moreknowledgable. Made me feel comfortable from day 1. I get dysport, microneedling and prp and results have been out of this world, my skin had never looked better. 10/10. Would recommend to anyone.

I love Dr Pena and her staff. They are all very professional and kind, it is never a long wait and…read moreI'm in and out in no time at all. They deal with our insurance immediately and it is always taken care even though we are out of network. Dr Pena takes her time, explains things fully, always asks if you have any concerns or questions and prescribes only what is absolutely necessary for the issues I deal with. Most important to me, she is the only dermatologist I've ever been to that managed to get my rosacea under control! I have been here numerous times and have always had a most positive experience. Even though I have moved to Austin, I will continue to go to this office.

I have been seeing this doctor for a little over a year and I have been attending follow up…read moreappointments as needed. I go in and he ask if everything is good, and if I want to continue my medication, it's like $150 for just the two minutes he evaluates. I recently moved and I can't come into my follow up appt, so he is rejecting my refills. I think this is just being inconsiderate of someone's circumstance. I have made great progress with my treatment and it's sad that a doctor will not understand and jeopardize that. I'm not happy with this.

I just had my first appointment with Dr. Cadmus. She was very friendly and easy to chat with. She…read moreseemed knowledgeable about the areas I had questions about and completed the body scan I was there for quickly and with confidence. I look forward to follow up appointments. The office itself was clean and organized, and they took me back nearly right away for my appointment.

I just went here to get all of my moles checked as a new patient for the first time. I didn't have…read moreinsurance so I was out of pocket and they were very transparent about the cost of things. Courtney was very thorough with her skin check and she was very friendly and nice to me. Will happily be making this my future dermatologist office.

I've been seeing Maegen for 3 years for all my skincare and I wouldn't go anywhere else. She is…read morereally knowledgeable and never ever pushy (which is what I've experienced with others). I really want to just look like the best version of myself (without anyone knowing it's anything but natural)and she always helps to do just that! I highly recommend her for any skin care needs especially just to get some wonderful advice to care for your skin and keep you looking younger

Meagan is fantastic! I have been seeing her almost three years for all my anti aging and skin care…read moreroutines. She has always answered my questions very knowledgeably about skin cancers, suspicious moles,Botox, chemical peels, the best sunscreens and moisturizers for my skin type. She never rushes when you are with her and takes her time to be sure that all your needs are met. If you are looking for someone who that you can trust and has great knowledge in the field of dermatology and integrative health please make an appointment to see Meagan. I know her blog will also be full of so much information - can't wait to read her first post!

Loved the service, hydra facial by Bernice and all the help from Melissa. They were so friendly,…read moreprofessional, and made the entire experience relaxing. I'll definitely be back!

I have nothing but great things to say about this location. I've been going to Eden for my Botox…read moretreatments, and I've absolutely loved my results! Every person I've encountered has been incredibly kind, professional, and helpful.

I came in super nervous about my skin and pricing (because I hadn't checked it out completely), but…read moreas soon as I stepped foot in the root I felt comfortable with the assistant, she was understanding and sure about what she was saying, she asked all the right questions, and when the doctor (dermatologist) came in she immediately knew what was wrong, she gave me options, she didn't judge me, she comforted me, unfortunately I don't really remember her name but she was super sweet and this place is definitely a 10/10. I'm a teen and I have heard all of it, from doctors not understanding your pain, to giving you false information, I can't wait to go back in April for testing! And it's not even pricey (atleast for me.)

Unfortunately I have to give this review - I don't like to write bad reviews, it's not easy running…read morebusinesses, but this was just very poor handling. The way front desk handles customer service in this day and age is absolutely terrible. They have another third party service that has to verify insurance and they might take whatever time they might so you have to wait for may be 10m or 2 hours, who knows! Ok can I give you my info with you? Brash No! Only they will do it, you can wait for I don't know how long or pay a hefty fee now and you will have to send details to your insurance and deal with them. Ok if I pay the fee now can I see the doctor? No I don't know how long it will take as you were late! No I was on time, your team could not figure insurance. Sorry just bad! Rough experience over all and just didn't feel a top shelf service for what this facility could be.

The front office and doctor's assistant were all friendly and helpful. That's the only reason why I…read moregave two stars. I specifically chose Dr. Sharp for my first visit and full body skin examination because she was a woman. I was looking for a kind and knowledge building discussion and exam. From almost the beginning, she dismissed most of what I asked about. She rushed through the exam and didn't explain much to me, just prescribed a vitamin E cream to "use on everything." I made the appointment because I'm 53 and noticed several changes to my skin that she all said was "normal" but I needed more than that. I needed to understand what was happening, the possible reasons why, what I might be doing to contribute to it, how to treat, and what to expect in the future. I'm not sure I've ever been more disappointed after a medical appointment. The best part was standing vulnerably in a paper gown with someone so cold and dismissive. Can't remember the last time I left a review anywhere but this visit warranted it. What a waste of my time. If I give this practice another chance, it will NOT be with her.

Friendly and helpful folks!…read more Their team is great at scheduling, reminders, and most importantly, quality care. I had never been to a dermatologist before, but they have made the process of getting treatment very easy.