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    Austin Skin

    4.2 (9 reviews)
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    Updated a few days ago

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    3 months ago

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    5 months ago

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    1 year ago

    Extremely rude and not effective. If you are going for an actual medical apt- go somewhere else!

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    Tru-Skin Dermatology - Nishan Thapa, PA-C
Certified Physician Assistant

    Tru-Skin Dermatology

    3.1(9 reviews)
    11.6 mi

    Absolutely the worst business I have ever witnessed in my entire life!! I went in for a wound…read more The dr didn't even touch the wound, she just said "it's healing well". All she was interested in was looking at moles and cutting them off. I paid my total before I left the office. No one called me with results for well over 3 weeks. Once they called, they were only interested in making THREE more appointments to remove more of the moles. They refused to do all three at once due to "insurance". I reminded them that I was cash pay but again they told me they could not do it in one visit. All they want is to make as much money off of you as possible. Now let me discuss their phone system. YOU cannot GET A HOLD OF THEM! I've called the office, numbers online, on receipt, I've left messages, I've waited on hold for 40 mins, they NEVER call you back! I recently received another bill, which I'm happy to pay, but I have no idea what the extra cost is for and there is absolutely no way to get a hold of a person to ask. If anyone goes to the office, please tell them to call me, but I would not recommend it! Waste of time!

    I don't understand the negative reviews. I am very very satisfied with Tru-Skin in Bastrop, so much…read moreso that I'm embarrassed to say how far I drive for an appointment here. Rural healthcare is the pits and thankfully quality drs and staff are coming to the more rural areas. I'm almost 70, spent my younger years on the beaches in Hawaii, Texas and Florida, therefore lots of sun damage. For the last 25 years I've seen a derm at least every 6 months. Many surgeries, excisions and treatments for BCCs and AK's. I've seen Dermatologists that run you thru like cattle, miss spots that the next one finds, Drs who don't see well and allow their nurses to spot the cancers. There are Drs that are more about the cosmetic side. And some that are hard to work with on the insurance side. And many clinics don't know about or offer the latest technologies. NONE OF THAT HERE. I see Dr. Ma at this clinic. She was recommended to me by a friend who sees her in Hallettsville. I had a great Dr but he moved. She's as good as my last if not better. She's knowledgeable, efficient, great at explaining, respectful and she's fast. The staff is also great: receptionists, billing, nurses.. they also offer the latest (and greatest) treatment for BCC and SCC which is GENTLE CURE. It's a commitment but well worth avoiding more disfiguring scars on my face. Their Radiology Technologists are the best. It beats Mohs surgery by a mile!! I highly recommend this clinic.

    Photos
    Tru-Skin Dermatology - Liqiao Ma, MD
Board - Certified Dermatologist

    Liqiao Ma, MD Board - Certified Dermatologist

    Tru-Skin Dermatology - Bethany Hughes, PA-C
Certified Physician Assistant

    Bethany Hughes, PA-C Certified Physician Assistant

    Tru-Skin Dermatology

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    Sanova Dermatology North Austin - Daniel Carrasco, MD

    Sanova Dermatology North Austin

    4.2(197 reviews)
    44.2 mi
    $$$

    I had an unnecessary stressful, dragged out experience due to gross neglect in responsibly…read morecommunicating back to me, their patient. NOTE today is Friday the 11th of December and having just listened to my message from Sanova North of a couple of days ago, I am getting a definitive answer about my prescription from my last visit SEPTEMBER 1ST. There is no way it should EVER take 3-1/2 months to resolve a patient inquiry and concern over medicine! I called several times during this time frame and each time someone responding to the prescription/ nursing line assured me she would speak directly with my provider and get back to me with answers and they did Not! And when they did, it was with disappointing info that doesn't support what the provider told me in person :( nursing line

    I was searching on Yelp for a new Dermatologist recently and came across Sanova Dermatology North…read moreAustin and was really happy that they were so welcoming and customer service oriented in being able to set an appointment the same week to be seen for an annual skin check. Amanda was super helpful! Really good because scheduling or rescheduling an appointment with my then provider, a large hospital clinic network, was a months long wait. My check-in at the North Austin location off of Mo-Pac near Parmer was effortless and very pleasant and my clinical visit with Lorin the Medical Assistant and Stephanie PA-C for the skin check was through and very informative. I was beyond pleased that PA Stephanie was able to examine and treat a spot on my ear that she had concerns with and also perform a procedure on a couple more that required them to be excised off. The visit was really positive and I accomplished so much in 90 minutes from the time I walked in along with directions on using appropriate sunscreen! Sanova Dermatology offers lots of services , so I expect that I'll be back more often than annually for routine maintenance and care at a really reasonable and fair cost.

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    Sanova Dermatology North Austin - Natalie Gibson, PA

    Natalie Gibson, PA

    Sanova Dermatology North Austin - Megan Shelton, MD

    Megan Shelton, MD

    Sanova Dermatology North Austin

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    Revelus  Dermatology - Providers at Revelus Dermatology.

    Revelus Dermatology

    4.3(170 reviews)
    42.7 mi
    $$
    Certified professionals
    Locally owned & operated

    I came in super nervous about my skin and pricing (because I hadn't checked it out completely), but…read moreas soon as I stepped foot in the root I felt comfortable with the assistant, she was understanding and sure about what she was saying, she asked all the right questions, and when the doctor (dermatologist) came in she immediately knew what was wrong, she gave me options, she didn't judge me, she comforted me, unfortunately I don't really remember her name but she was super sweet and this place is definitely a 10/10. I'm a teen and I have heard all of it, from doctors not understanding your pain, to giving you false information, I can't wait to go back in April for testing! And it's not even pricey (atleast for me.)

    Unfortunately I have to give this review - I don't like to write bad reviews, it's not easy running…read morebusinesses, but this was just very poor handling. The way front desk handles customer service in this day and age is absolutely terrible. They have another third party service that has to verify insurance and they might take whatever time they might so you have to wait for may be 10m or 2 hours, who knows! Ok can I give you my info with you? Brash No! Only they will do it, you can wait for I don't know how long or pay a hefty fee now and you will have to send details to your insurance and deal with them. Ok if I pay the fee now can I see the doctor? No I don't know how long it will take as you were late! No I was on time, your team could not figure insurance. Sorry just bad! Rough experience over all and just didn't feel a top shelf service for what this facility could be.

    Photos
    Revelus  Dermatology - Revelus Dermatology front entry.

    Revelus Dermatology front entry.

    Revelus  Dermatology - Revelus Dermatology staff.

    Revelus Dermatology staff.

    Revelus  Dermatology - Medical Assistants at Revelus Dermatology.

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    Medical Assistants at Revelus Dermatology.

    Austin Skin - dermatology - Updated May 2026

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