Many years with this group, now my insurance does not work with them so they are OON. I am willing…read moreto go on self pay because I feel the relationship is important to keep building. In the beginning, and over the years there have been many changes in staff, procedures, etc. But this is to be expected with a practice going through a growth spurt. Sometimes You just have to roll with the punches! Throughout all of these changes and then the covid-19 issues, my level of care was still top-notch. There may have been a hiccup or two, but nothing that could not be resolved by a phone call. I do recommend this practice and Dr Derek Wansom is a provider that I would recommend he is my personal doctor. I'm really happy that there is a new location closer to my home than where I had been going. It's very nice new building and the practice is just getting off the ground, and I appreciate all that they're doing!

A relaxing interior! The care team is personable and knowledgeable. They were able to give me…read morerelief in my neck and shoulder. It is nice to know and learn different stretches to work on to relieve the pain on your own.

I've been having issues with my back and finally it has enough. I herniated a disc but didn't know…read morethat I did or truly know that I was working myself to have one. I was truly freaked out and worried. Dr. Gibson and Dr. Dietrich made me feel so comfortable and they truly care about you. They're hospitality and knowledge were made me feel so at easy with everything going on. Don't let Dr. Gibson fool you, when she was working on me, it hurt but in a really good way! Dr. Dietrich is such a cool guy, and he's exercises weren't hard but made a huge impact. I highly recommend you go to them if you have ANY PAIN! Listen to them and trust them. Both are incredible and I will go to them over and over again! In 3 visits, I was without pain and they taught me how to help strengthen the muscle groups I need to to help prevent this from happening.

RUN:: I left Dr. Wansom's office crying, feeling extremely violated and dismissed. Dr. Derrick…read moreWansom made a snap judgement about my health as well as MY ABILITY TO PAY FOR HIS SERVICES WITHOUT EVER REVIEWING MY PREVIOUS MEDICAL RECORDS. Since my first visit, I had been trying to schedule an occipital nerve block-NON-NARCOTIC-and something I understood he regularly performed. The way he spoke to me was so offensive I ended our 2nd & final appointment. When I left I asked for a refund for my visits because he was unwilling to help me; he said he would refund me, but that never happened. I am now trying to find a new pain doctor(fractured my spine in 2009), but Dr. Wansom is badmouthing me to the new doctor-who is now refusing to see me. Dr. Wansom's office explained what he had done to me. So now, Dr. Wansom won't treat me AND is actively trying to prevent me from being treated elsewhere. So much for "do no harm". I plan on filing a formal complaint with the medical board as well as the DBPR. I repeatedly asked office staff for assistance & even had my medical records sent( since it had never been a priority for them). I really just wanted to post my experience. Apparently I need to be released from Dr. Wansom's care to get another doctor. They said they be happy to release me but no one will take me until they stop bad mouthing me. I've never experienced such poor care or lack of compassion in my life. The only redemption to this Bastrop clinic is the kind front desk receptionist. I would give zero stars if I could. I am being INTENTIONALLY harmed by this doctor's office. The only thing I can think to do is report all of this.

If I were allowed to put 10 stars I would. Dr. Derrick Wansom has changed my life. When I had my…read morefirst appointment with Dr. Wansom my mind was already made up that I had to except that I would just live with my pain, but I was wrong. I explain all I was going through and how I needed help. Dr. Wansom spent extensive time with me finding the right treatment plan fit for me. The lifestyle I was living wasn't me. Once my appointment was over I was scheduled quickly for injections. After my procedures I started feeling a difference. I became hopeful. The procedures were a total life changer. Before going to see Dr. Wansom I couldn't stand for long periods of time without feeling like I was walking on shards of glass. My neuropathy is now manageable. I have pain in multiple places and after expressing my concerns he was able to find a solution for all of them. I've had multiple procedures that have been life changing. I'm proud to say I can do the things I use to do without limitations. Thank you Dr. Wansom for treating me and continuing to treat me.

My experience using the Emergency Dept late on a Saturday night was far above my expectations. The…read morestaff (nurses, admin, technicians, and doctors) were all professional, friently, helpful and committed to my well-being. I did not expect the high level of attention and care that I received. The facilities were clean, well-equipped and modern. Diagnostics (e.g. CT-scanners, lab. etc.) were staffed and quick. I felt well-cared for and that the staff had my well-being in mind always. I don't know why this ER/Clinic isn't much more highly rated. Come-on, a Board Certified and experienced Emergency Physician is not that common in these kinds of small community locations.

I was sick with bronchitis and the refused to get trying to see if it's viral or bacterial. Gave me…read moresteroids that continuously made me throw up and the doctor refused to help me with other health issues due to me being sick. Put me in a room with an elderly man too. Also gaslight me when I asked something that was bothering me and blamed it on my period refusing to answer any of my questions. Do not trust the female doctor with gauges and tattoos unless you like being gaslight.

They're good. Bastrop location is a little hard to find but worth it. Way down Settlement Dr to the…read moreend. Good experience.

Look out if you are trying to make a Workers' Compensation claim and your insurer is out of state…read more I have been trying for MONTHS to get in. Got into the office once, they did xrays then told me the doctor could not see me because a form is missing in my file. My insurer has sent that "form" (a letter) at least 5 times by fax, each time they say they have not received it. Obviously they do not want this case, but won't just tell me that.

Excellent therapists and great staff. Very professional and experienced providers. Very easy to…read moreschedule all the appointments. Great care delivered.

Spero makes the process of physical therapy inviting, comforting, and makes you feel like you are…read morepart of a family. I had a very difficult surgery and unfortuneatly, a very negative experience with my surgeouns office. By the time I was ready for PT I was frustrated, distressed, and felt abandoned. I called Spero and in one phone call I felt immediately better. They are compassionate and healing, really listening and explained everything completely puting me at ease and helping me regain my confidence in my recovery. The staff is fantastice from reception to every therapist. It's clean and inviting. I highly recommend Spero to anyone needing PT support.

Fast in and out for a cold symptom. Surprised they did not check me for Covid or flu.read more

I simply cannot adequately express how grateful I am to Dr. Smith and Dr. Chavez! Because of their…read morequick response to my husband's condition and GOD's intervention, my husband's life was spared when these two doctors sent him to St. David's North by ambulance!!! Thank you both, and may GOD BLESS you!