I absolutely LOVE this practice. I was suffering for over a year and could not get a diagnosis…read moreuntil I saw Dr. Higginbotham. He is absolutely amazing and really takes the time to listen to you. The Bastrop location is also a plus. I have been to a couple of locations, but this little office is the best. There is no traffic like in Austin. The staff are also amazing. The receptionist when you first check in always has a smile and makes you feel a little better. The PA's and NP's are also very attentive and friendly. The check out is always fast and easy and they are smiling as well. If you want a good pain doctor this is the place to go.

Professional Medical Care Spoiled by Awful Administrative Practices!…read moreThe administrative staff changed my assigned doctor after my PCP submitted the referral, creating a two-week delay. When I called to clear up their mistake, the scheduling clerk became belligerent and blamed me for the error. I asked for a supervisor and was left on hold(10 minutes) until exactly 5:00 PM. when someone picked up the line just to hang up on me, with absolutely no call back. Note: A bright spot occurred the next day when a competent staff member called back, fixed the error, and confirmed my appointment time. The clinical side was fine. I arrived 10 minutes early as requested, completed my paperwork, and met with the physician. We successfully agreed on a treatment plan, including medications and an injection surgery. After scheduling my surgery and follow-up, the office staff THEN informed me of a $75 cash deposit or credit card hold, solely to secure the appointment against a possible future cancellation. This predatory pricing practice forces patients to take ALL the financial risk for scheduling. But does nothing about the double or triple booking practices that keep us waiting 15- 30 60 minutes past our scheduled time. They penalize patients upfront, yet offer no compensation for their own scheduling errors, long wait times, or hanging up on clients. While I cannot directly admonish the doctor(he jsut works there) and he seemed to be competent, the administrative hostility, lack of professionalism, and predatory upfront credit card holds make this practice impossible to recommend. Proceed with caution or better yet just keep driving.

Many years with this group, now my insurance does not work with them so they are OON. I am willing…read moreto go on self pay because I feel the relationship is important to keep building. In the beginning, and over the years there have been many changes in staff, procedures, etc. But this is to be expected with a practice going through a growth spurt. Sometimes You just have to roll with the punches! Throughout all of these changes and then the covid-19 issues, my level of care was still top-notch. There may have been a hiccup or two, but nothing that could not be resolved by a phone call. I do recommend this practice and Dr Derek Wansom is a provider that I would recommend he is my personal doctor. I'm really happy that there is a new location closer to my home than where I had been going. It's very nice new building and the practice is just getting off the ground, and I appreciate all that they're doing!

A relaxing interior! The care team is personable and knowledgeable. They were able to give me…read morerelief in my neck and shoulder. It is nice to know and learn different stretches to work on to relieve the pain on your own.

I've been having issues with my back and finally it has enough. I herniated a disc but didn't know…read morethat I did or truly know that I was working myself to have one. I was truly freaked out and worried. Dr. Gibson and Dr. Dietrich made me feel so comfortable and they truly care about you. They're hospitality and knowledge were made me feel so at easy with everything going on. Don't let Dr. Gibson fool you, when she was working on me, it hurt but in a really good way! Dr. Dietrich is such a cool guy, and he's exercises weren't hard but made a huge impact. I highly recommend you go to them if you have ANY PAIN! Listen to them and trust them. Both are incredible and I will go to them over and over again! In 3 visits, I was without pain and they taught me how to help strengthen the muscle groups I need to to help prevent this from happening.

I was sick with bronchitis and the refused to get trying to see if it's viral or bacterial. Gave me…read moresteroids that continuously made me throw up and the doctor refused to help me with other health issues due to me being sick. Put me in a room with an elderly man too. Also gaslight me when I asked something that was bothering me and blamed it on my period refusing to answer any of my questions. Do not trust the female doctor with gauges and tattoos unless you like being gaslight.

Minimum possible care I saw the RN . Never saw a doctor yes she was very caring thanks ,but I felt…read morelike I was crashing a party as the staff was sitting listening to Doctor the staff heard him . But I would say every one was friendly but never saw a doctor .

Look out if you are trying to make a Workers' Compensation claim and your insurer is out of state…read more I have been trying for MONTHS to get in. Got into the office once, they did xrays then told me the doctor could not see me because a form is missing in my file. My insurer has sent that "form" (a letter) at least 5 times by fax, each time they say they have not received it. Obviously they do not want this case, but won't just tell me that.

They're good. Bastrop location is a little hard to find but worth it. Way down Settlement Dr to the…read moreend. Good experience.

Excellent therapists and great staff. Very professional and experienced providers. Very easy to…read moreschedule all the appointments. Great care delivered.

Danielle is an incredible therapist. she's focused but very personable, and she explains things…read morethoroughly with a clear action plan for individualized care. She is willing to listen and look at a holistic approach to her patients' needs. I leave each appointment feeling empowered, informed, and positive!

Fast in and out for a cold symptom. Surprised they did not check me for Covid or flu.read more

I simply cannot adequately express how grateful I am to Dr. Smith and Dr. Chavez! Because of their…read morequick response to my husband's condition and GOD's intervention, my husband's life was spared when these two doctors sent him to St. David's North by ambulance!!! Thank you both, and may GOD BLESS you!