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    Austin Flower

    4.1 (104 reviews)
    Closed 9:00 am - 6:00 pm
    Updated over 3 months ago

    Austin Flower Photos

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    Reviews With Photos

    How are these tulips?

    Really disappointed by my experience here. Almost everything in their selection was well past full bloom and dying/browning. Multiple of the flowers in my bouquet ended up falling apart by the time I got them home. Especially at this price point this is not worth anywhere near the amount I paid. I'm doubly disappointed by how many good things I had heard about them, only to have a selection this poor. This being said, staff was very helpful in helping me pick out flowers and did their best to help me pull something together that looked good.

    Yuna K.

    Bought some flowers here and made my own beautiful flower arrangement. Its peony season right now so there were so many fresh selections of peonies which i got 2 and both of them bloomed so nicely. They have a great selection of so many amazing flowers including the iris, snapdragons, and the rattails which i picked! They have so many other flowers as well and fillers for bouquets or arrangements and they keep them cold in the back. I'd recommend this place!

    Megan L.

    I love supporting small businesses, and it always makes me feel better buying from a local shop than a large retailer. I've been coming to Austin Flower for a few years now, and I have the best experience every time. Their flower selection is great, and you can buy a ton of flowers for a really decent price. They organize the flowers beautifully, and they always impress whoever I'm planning to get the flowers for.

    These are not the flowers in question. These are another bunch that didn't do well right after purchasing last year.

    risky purchase Let me start by saying I have never written a negative Yelp review, so it takes a lot for me to think it should be shared and possibly affect their business . I have been getting flowers here retail for 12 years. I was in last week and spent $300 for my home, $100 of that on many bunches of Lysianthis. There were some flowers open but the majority were still closed . As usual, I went home to cut them and immediately put them in their vase. a week later, they still had not opened AT ALL. not some didnt open, nothing more opened from the day I purchased them. I took them back exactly a week later and expressed my concern for spending that money and them not opening. Now this has actually happened a few times before but I've never felt the need to go back bc obviously it's the nature flowers sometimes. This was a clear issue. when I showed them, I was told there was nothing they could do since it had been a week and I should've brought them the next day. In that case, they could've done something. I continuously asked how I would know they wouldn't open in a day and all I got was an "I'm sorry". The reason I waited a week is bc I was waiting for them to open! I asked for her to ask the owner and she went back there returning with a "I'm sorry, there is nothing we can do". the thing that insensed me so much was that she didn't even take the flowers to him. Now, it's not about the money, it's about being treated respectfully as a customer, and a loyal one at that. I felt like inwasnt given the time of day when the owner manager could've walked 10 feet to me to personally apologize and explain the return policy. I stood there for a solid 15. mI had $200 more in flowers to purchase that day and I wasn't even offered a discount. Nothing! Not wholesale price, 5% off..... anything to show "gosh, that stinks and we aren't sure why but it could've been us and we want you to come back".again, it's not about the money, but just showing they care that it happened. The reasons they wouldn't open is something that went wrong in the transport, delivery, put out process. Maybe out of water too long, got hot, not cut correctly.... something but the issue was not a subjective thing. These 5 bunches of the same flowers were all still closed while the other flowers I bought were great. Being that this has happened before, I won't be taking the chance spending a lot of money here Especially knowing there is no recourse if it's a quality or issue they are at fault. I'm sad and disappointed to say the least bc I love this place. Im a firm believer that it's not a company's mistakes that define them but how they handle them and this couldn't have been worse

    Bridesmaid bouquet
    Missy G.

    I have shopped at Austin flower company many times and always had a great experience. The staff is friendly and helpful and the flowers are amazing! I've always experienced fresh beautiful flowers. I do weddings and events and usually order ahead. My flowers have always been on time and if I want to pick something While I'm there, they have a huge selection!

    2 dozen roses
    Sassy W.

    My husband bought 2 dozen red roses for me last Wednesday, but within 5 days they were all drooping and almost dead. Our previous experience with Austin Flower Company has been very positive - they have a great selection of very fresh flowers. I called, and they asked me to bring a photo of the flowers and a receipt if possible. They replaced them for me without any hesitation after they saw the photo, and they apologized that the previous bouquet was not of the quality they usually carry. It must have been a bad batch of roses. I'm grateful that they provide such good, friendly service, and that they stand behind the quality of their flowers.

    picture #3
    Tessa R.

    This review is solely based on my personal experience. If you do not agree with me, please DO NOT message me and tell me that I am wrong because your experience is not same as mine. I love supporting local businesses and recommending them but definitely not if they are not honest to their customers. 1. False advertising (see attached picture #1 & #2) 2. After getting the 3 plants that I ordered from the rack (curbside pick-up) I noticed they looked totally different from what they have on their website when I ordered it. An associate (she has make-up of bloody forehead on for Halloween) came out to put more plants on the rack. I talked to her and showed her that the plant that she put out for me looks very different. She said "It is the same plant. You ordered Neon Pothos and those are Neon Pothos." I explained to her that I am new to indoor/tropical plants so I am not good with their names yet. I don't buy based on the name of the plants but how they look. I explained to her that really like the plants on the website (which I showed her --picture #1, has rounder heart-shape and not much ridges on the leaves. The plant that was given to me is oval/narrow leaves and more well-defined ridges on it. Although I am new to indoor plant, I am not stupid to believe her lies-- She said, "Those pictures were taken couple days ago and weather could change how they look like."-- She offered me a full refund but I told her that I will just keep the plants because I did not want to waste my gas, mileage and 1 hr 10 minutes round trip drive and come home empty handed. I wish she offered me to replace the plant that she gave me with the plant that they advertised on their website when I ordered it; Or She should just offered the refund and stop her mouth from there. I was very disgusted by her lying to me and think I stupid that I would believe her that weather would drastically change the plants' feature... not even after few months. 3. Did not admit the error to me but suddenly made changes on their website after few hours I made a complain (see picture #3 and compare it to picture #1) 4. I will definitely DO NOT recommend buying from this business specially if you are new to plants and you are not familiar with how are they should really look. This business is not reliable with accuracy of information on their website. Their associate failed to be honest. The management is aware of the false advertising and made changes but not even called me to apologized and attempt to give/offer me the same plants I saw when I made my purchase online. Plant that they originally posted on their website is identified as "Philodendron Neon Heart-shape" by many plant collectors in the plant group. Buyers like me base my purchase on the look of the plant not their names ended up get fooled. Then they changed the picture on the same original link "Neon Pothos" after I made my complain.

    Yvonne E.

    I've been coming here for years for both school Valentine's Day fundraiser flowers AND special occasion flowers. The don't arrange the flowers for you but they always have a beautiful selection of high quality flowers. They have excellent customer service and I'll continue forcing my dear husband to buy my flowers from here and arrange them himself to prove his love to me.

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    Fresh and good variety. Helpful service but leave you alone if you want to browse through the variety.9

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    Page 1 of 3

    Ask the Community - Austin Flower

    Aloha, do y'all sell lei's?

    Yes, it just takes a while to get in so we need the order a couple weeks out

    Do they have peonies, if so how much would it be for like 4 or 5?

    Technically yes. Peony season starts in late Feb / Early March so until then, peonies will be very small. I think they run around $6 per stem right now.

    View All 3 Questions

    Review Highlights - Austin Flower

    All the people who have ever helped me here are wonderful, but Dylan is GREAT!

    Mentioned in 8 reviews

    Read more highlights

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    I live out of State and was trying to send a really special, unusual, and beautiful flower…read morearrangement to my son and his new fiancé to celebrate their engagement. I surfed the web, and kept coming back to the photos of Blackbird floral and their bio about being a family run company. Every time I send flowers somewhere it is really important for me to find a florist who is a true artisan and does not produce cookie cutter arrangements. Blackbird Floral did just that. The arrangement was beautiful and very well received by my son and future daughter-in-law. They sent a photo and couldn't stop talking about how gorgeous the flower arrangement was. Blackbird Floral will be my go-to when sending flowers in Austin, Texas. I ordered the arrangement late morning and they were delivered that same evening. I cannot say enough good things about this small company. It was also very difficult to choose and arrangement as their website photos captured so many beautiful options. Thank you Blackbird!! The pricing was consistent with other stand out floral shops around the country. https://www.blackbirdfloral.com/flowersandgifts/p/thenaturelover

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    Some "Designer's Choice" mixes headed out for delivery.

    Blackbird Floral - A view from behind the counter in our east Austin flower shop

    A view from behind the counter in our east Austin flower shop

    Blackbird Floral - This "Designer's Choice Mix" has greenish white parrot tulips, just waiting to bloom. They are one of our favorite flowers.

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    Texas Blooms And Gifts - Introducing our New Lemonade Bouquet!      a joyful mix of golden yellow roses, creamy white blooms - designed to bring sunshine inside!

    Introducing our New Lemonade Bouquet! a joyful mix of golden yellow roses, creamy white blooms - designed to bring sunshine inside!

    Texas Blooms And Gifts - Mom deserves the best flowers this Mother's Day! Order delivery for Sunday, May 12th!

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