Problem: Needed to fix drip in #1 bath sink faucet. Decided to replace all four cartridges in #1 faucet and #2 faucet and replace entire faucet assembly in #3 bath sink faucet to match first two. Plan: Visited showroom. Amber immediately ordered replacement faucet. We then met with Pam to schedule all onsite work for following week. Done in less than 30 minutes. Fix: Kevin arrived at appointed time. He replaced the older fixture and all four cartridges. No more drips. Cat was disappointed since she had made a daily habit of jumping up on the sink trying to catch the drips. All in all a most pleasant, professional and timely experience. We will be returning for any future plumbing needs. read more

AVOID AT ALL COSTS! This will be the 6th visit of theirs to fix our Dishwasher. The first 4 times resulted in the technician needed to "order a new part". The 5th time they came here, it was claimed to be fixed and finished. However, there were still major issues. I re-scheduled with them and this is the 2nd attempt at a re-schedule to where they DID NOT SHOW UP AT ALL. Excuses have ranged from: "being busy with previous jobs", "database error", "car trouble". PLEASE AVOID. They do a TERRIBLE job and also do not show. Customer service is useless and they don't have a phone number, other than their dispatcher. read more

Sean Marinan is a miracle worker. He has guided me through finding the correct parts and products I need to do my own repairs.. I depend upon him and recommend Sean very highly. Lynne read more

Want to give another shout out to Aurora Plumbing. I had questions about draining a hot water tank and since mine was purchased from, and installed by, Aurora Plumbing, I gave them a call. I explained my questions to Travis, who in turn explained to me some harsh realities about hot water tanks and his suggestions about how to move forward. His suggestion did not involve a new tank, at least not now. He could have sold me a new tank and I would never have known the difference. Thank you to Travis and Aurora Plumbing for the honesty and integrity. read more

Have an old house with old plumbing and fixtures and Aurora Plumbing Supply has saved our bacon a few times over the years. Today I went in looking for a replacement stem and handle assembly for a hose bib because I needed to replace the packing but had been unable to remove the bolt holding the handle in place. I wish I'd gotten the name of the very friendly guy who helped me because he said, 'Well, I could just get the screw off for you' - which, after about 10 minutes work with a torch, he did. Then put on two new washers and a new handle and I was out of there for about 10 bucks. No charge for the labor. May not seem like a big deal, but these guys are the only folks in Seattle who would do it and it saved me the cost of a plumber. Great place, nice guy! read more

Aurora Plumbing Supply - Plumbing Near Me - Seattle, Washington

Needed a weird adapter for a Toto bidet seat. No problem! Looks weird, but works great. Thanks.

Super happy with the help from the folks at Aurora plumbing. Brought in a goofy bespoke solid brass faucet that was leaking from the body. Gosh knows how long it has been installed in the house (the previous owners liked their antique fixtures). No joy figuring out what brand it is or where to get parts for repairs. Took the time to help me find some o-rings that would work in their place provided some "fall back plans" For repairs and then sent me on my way. "Only cost to you is the drive over here". Awsome all round. read more

Great experience from start to finish. I was looking for a kitchen faucet with a vintage vibe and the staff at the showroom were super helpful. The installation was top notch, professional and efficient. I will definitely work with Aurora Plumbing again! read more

Online, I had bought a new tub faucet with a screw top where you can attach a shower. Unfortunately the screw top didn't match up with the hand-held shower sprayer we wanted to attach there. I went to Aurora Plumbing in summer 2021 to see if they could help. They were able to give me some washers I needed to attach the faucet to the water supply but couldn't help with the shower attachment (either they ran out of time or they wanted to ask someone who wasn't there) but they encouraged me to come back another day. I put this off a couple years. Finally went in again and they quickly came up with an adapter that wasn't the most elegant thing in the world but satisfied my need. They had me in their database from the last time, which with other businesses sometimes creeps me out but here made me feel like a valued customer. Super friendly and knowledgeable folks. Let's keep them in business, guys! read more

Yesterday, my problems were solved! A friendly greeter referred me to Matt at the service desk, I explained my problem, which Matt understood in less than 30 seconds, and read my mind to name the parts I was planning to attach to that I had not brought in with me. This took less than 30 seconds (and unsucessfully took 10 minutes each at two other stores not worth mentioning that are closer to home for me). Not only did I get the right part, Matt helped me understand the working tolerances of the adapters I needed, made a few suggestions to support me being able to re-use the parts in a future project, and I left with a simple, affordable, reliable solution. A problem that two other shops thought made me crazy, or was impossible. I am a small, female-appearing person and I was treated with much courtesy, respect, and friendly hospitality. I'm going here first for future needs. I liked how I was treated and how quickly and professionally I received JUST the expert solution I needed. read more

Brian from Aurora came out and was able to fix problem I had with my bathroom faucet and shower. He did a great job.

Again, I have received amazing service from Aurora Plumbing, and in particular, Sean Brewer. In November - December 2022 he led the team that repaired my damaged sewer line and installed a liner. Their work was fast, professional and worked as expected. This week, in July 2023, I asked Sean to come out and mark where the sewer line is so that it wouldn't get damaged when I replace a fence that runs above it. He came out with some magic tool, opened up the sewer line and was able to mark on the grass exactly where the line is and even better, we realized that an existing fence post that will get removed is likely very close to the sewer line. I really appreciate Sean and Aurora Plumbing's continuing support and can highly recommend their services! read more

Aurora Plumbing Supply - Marking where the sewer line is. - Plumbing Near Me - Seattle, Washington

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These folks are wonderful, knowledgeable and incredibly helpful. My very handy neighbor sent me to them years ago when I was asking about a plumbing problem, he said don't waste your time going to a big box store go to Aurora Plumbing and get quality help and the right supplies. He was so right. I was there today for a new plumbing dilemma and received great service and a solution that was surprisingly affordable! Save your time and money and go here for your plumbing needs read more

Fast and efficient. Called with a leaky spray faucet. They came with the correct spare part within a day or two and fixed it perfectly. Will go to them again. read more

Beautiful store and nice atmosphere. Customer service is a little...different. I went in later than I realized. My fault for not checking the hours. There was a customer being helped in front of me so I wandered around. The customer left, then an employee walked to the front door and half locked it and turned off the light above my head! No one asked if I needed help (would have been a professional way to inject a sorry we are closing). He was kind enough, and told me the hours. Unfortunately I work those hours and would always be late, so he grabbed a card and said "No problem, we can email back and forth". Strange. I don't think they meant it, but with the locking of the door and turning off the light before acknowledging me then offering email service they seemed to say "if we can't see you, or verbally talk to you, we would love to do business with you! read more

This company just isn't what it used to be. Very poor and slow plumbing repair service. I bought and had them install a new Toto toilet to save on water. An upgrade, not a repair. Took them three tries to get here with all the right parts. One had to be ordered. However, they took the old working toilet out. I was without use of our main floor toilet for about six weeks. Finally installed, but began leaking through the light fixture onto the kitchen counter below. Stopped using toilet and called Aurora. Plumber came and told me plumbers weren't allowed to open up ceiling to find a problem. Suggested I call a carpenter. After investigating, I find plumber can open spaces to troubleshoot problems, but they can't close them up. Called Aurora. It'd be two months before they could get someone out,but it would be the boss and he'd stay on the job until problem fixed. Another two months with out toilet. I did not open the toilet during that time. When I opened it with plumber there there was debris in the bowl. I flushed it, but it flushed like a lazy river, not like a Toto. Plumber said it was working fine, that's how Toto's work. Not true. I have another Toto in the house that has a powerful flush like they are known for. No surprise that the area in ceiling was dry since toilet had not been used for over a month. And the weak flush did not create the drain problem we have been experiencing. I suggested he snake the toilet because it seemed plugged to me. He put a piece of tissue in the bowl. It gradually flushed taking the tissue with it. Plumber declared that as properly functioning. It was a slow dribble, not enough force to cause the leak. He refused to snake it or reseat it because he said that's normal. He left. So it's July 6. I toilet was to be installed and working in March. I'm still waiting. If I can get it unplugged Myself I'm fairly certain the flooding will reoccur. This is the absolute worse service and cockiest plumbers I've ever worked with. Where'd you go Aurora Plumbing? It used to be a good business. read more

This store and service is the absolute best!! A competitor wanted to rip out my old tile and wall, however Aurora plumbing just first fixed my handle cartridge valve. Now their service coming to fix other dripping faucets of 1926 house. read more

I have been a customer of Aurora Plumbing Supply many times over the years. I contacted them today to try to get a thermostat replacement for my Warm Tiles system. Bilal was fabulous. Replied very quickly, looked at the pics I sent and determined they couldn't order for me but spent the extra time to send me links for me to order online myself (and not get charged extra for them ordering online for me). I appreciate their thoroughness and help this encounter and all the ones in the past when I have made a purchase from them. A great local owned business! Love to support them. Hope you will too, Carrie read more

I Have purchased items from the store a number of times and always have found both the parts and showroom staff very helpful. Saving me time, money and return trips! Until a few weeks ago, I had not used their service dept. Then our aging water heater started to fail. Chris came out twice and was very thorough and attentive to being masked, etc... More importantly, he did a great job and found some ways to save us money as well. Great job, Chris! Years ago I worked for the largest plumbing distributor in the western US and therefore had a lot of interaction with plumbers. Like any profession, there are good and bad. The folks from Aurora were always professional and knowledgeable. Its good to see that years later this hasn't changed. read more

A gurgling toilet was the clue that something was blocking the sewer system in the house. The team that came out was knowledgeable , clean cut, polite, and after an inspection by camera, found the blockage. Turns out the next door neighbor had installed pipe liner in his system and in the process had blocked my line. After a couple days and bringing more equipment, everything was opened up and flowing, my landscaping was carefully put back in order, and I'll be getting a check from the neighbor's plumber to pay for their mistake. I always call Aurora Plumbing and trust the results. read more

This place is awesome!!! I live in MLT, I'm a homeowner remodeling my house, I used to go to pacific but after a fiasco and a few times feeling like I was an imposition I starting driving a little farther to Aurora plumbing and now will not go anywhere else. They are so friendly and knowledgeable and are nothing but helpful. I feel like they are actually happy I'm shopping there. Pacific would tell me 'well, I'm not a plumber' and I'm thinking 'well, I'm not asking you anything out of the ordinary that someone working at a plumbing store would be asked'. read more

Sheila helped me decide on fixtures which was a big help, I eas feeling overwhelming.

What a gem this business is! The service is way above and beyond. I requested to videotape a "how to" install a P-trap, etc. for my new vanity, on the spot, and what a video I got, plus an invitation to call at any time if I ran into difficulties. I did not spend a lot of money, to the contrary they helped me find an incredible deal on a new faucet, and all I needed to go with it. Returns and exchanges are a breeze, too. I won't shop at Lowe's or anywhere else again for my plumbing/electrical needs. And I get to support local. read more

Wow. What a shame. Came here to fix our sink thinking we would get treated with a warm welcome with this place being local. Nope. Every single person was rude, demeaning, and talked to me as if I was an idiot as I tried to find a replacement hose for my sink. I won't be back, which is sad as someone who lives local. Maybe they just don't like women. ‍ So disappointing. read more

We needed a toilet on short notice and got really amazing information and service. Highly, highly recommended! read more

Aurora Plumbing Supply - New toilet - Plumbing Near Me - Seattle, Washington

Aurora Plumbing has been our "go to" plumbing business since we remodeled our kitchen a few years ago. Their selection was great, as was their service. We recently had a small leak under the sink (not due to their installation). Dean came out and assessed the issue quickly and fixed the leak. He was also very personable and explained the problem in layman's terms. Thank you, Aurora Plumbing! read more

I would probably not go any where else to get major work done on my house. My neighbors ( all on the canasta circuit) all choose this place to get good work done and the elderly know what they are talking about. I had a entire house repipe last year and they were professional,prompt and friendly. About a year later they even came back and fixed work that another contractor had screwed up on! Now for little problems I would choose a smaller outfit,but if you want the job done right the first time Aurora Plumbing is the place to go. read more

Aurora Plumbing Supply - Plumbing Near Me - Seattle, Washington

I can't say enough great things about this company and the service they provide !!! I will never use another plumbing service and will highly recommend them to anyone ! Special thumbs up to the plumbing technician, Will !!! read more

Aurora plumbing has helped me this past year with multiple plumbing emergencies and a water heater installation. Every person I've interacted with by phone and in person has been kind, honest and reassuring. Their service has been prompt, efficient and high quality. Can't recommend them enough! read more

Service and quality of work was fine. Did their job, was clean, communicated well. 3 stars for that. However, their pricing was disappointing. I was quoted $380 for a toilet install (in addition to the $600 already paid for a new toilet). Anthony came more than an hour later than the scheduled time, and charged $606 for the install, of which a part of it was the time spent for him to call his manager regarding a technical issue (the need to drill into our heated floor). This was discussed with the dispatcher beforehand. Total work came out to $1200 for replacing a toilet. My advice is to get a do-not-exceed quote, which Aurora may or may not be willing to provide. Other plumbers come out and assess first so you won't have such surprises. When they charge $220/hour, there's little incentive to stick to an agreed upon price. read more

Very happy with the service provided by Aurora Plumbing. We had a water line issue and was able to get someone out quickly as well as multiple options on how to deal with it. Worked specifically with Inosia and he was great at taking the time dealing with me and our landlord. He gave us the facts and quoted a competive price. We also are dealing with a water heater issue and Chris W also gave a great explanation of our issue and options. Will definately pick Aurora Plumbing in the future. Not fun dealing with plumbing problems so it is nice to have a company you can rely on - thank you! read more

We've lived within walking distance from Aurora Plumbing for nearly 12 years, however, recently they have helped my husband for two specific issues. They have been helpful to diagnose, recommend replacement parts, and provide guidance over the phone and in person with regards to toilet O ring gaskets and today with an electric motor replacement for an overhead bathroom vent fan. And yes, we've called the other companies with fancy TV/radio jingles like Beacon and Southwest Plumbing to compare. Hands down, Aurora Plumbing is the clear winner you can trust. We greatly appreciate their help and professionalism since we are not home fix-it types and are on a limited income. read more

This was not the first time I'd showed up with an obscure part or a photo on my camera. They always know exactly what I need, and they always have whatever it is. This time, Joel started by asking if I was comfortable working on my toilet and when I said yes, he showed me a way to save more than $30 by replacing a part instead of the whole valve. I replaced the part and my toilet now works perfectly. They are efficient, friendly, and professional. Thanks! read more

Ouch. What happened to sound advice, unpretentious friendly service? This place has gone downhill. Usually, the reps are honest, friendly and the store has reasonable prices. My father has been coming here for 20 years and given thousands in business for his apartment building. I came in with him today and received "you don't know SH!T" attitude while asking for advice and parts. "That's bad plumbing," our rep said when I explained the less than ideal situation. "This will work but it's still bad plumbing," handing over some brass fittings. "What's good plumbing?" He then pitched my Dad on a expensive faucet replacement. "Dad - we don't need that," I said. Our rep scowled at me. Shrugging it off as the rep having a rough day and we headed to the counter. I couldn't believe the mark up! Literally 87 bucks for some Pex pipe and 4 brass fittings. Later, I checked online and it was half as much. I like supporting small business, especially places like this spot that's involved in the community.... it's sad to see the change. Maybe they should write "Plumbing Pros Only" above the door if they don't wish to serve the non-plumber public anymore. read more

The manager, Travis, was so helpful! I had many questions about my bathroom remodel, and he was so patient and gave me some great advice.

This place deserves more than 5 stars. Hard to find plumbing parts for older places, this is the place to go. We wanted to change the washer at the end of the tub faucet stem. Kevin got us a high quality green washer but also reminded us to put the raised markings of the washer faced down when putting it on the stem or else the raised lettering on the washer may be enough to keep the stem from totally getting a good seal when closed. We also wanted to change out the faucet seat. Kevin grinded down the end of the tool so it would be a perfect fit for installing the seat. Task took 15 minutes to replace stem washer and wall seat. On another task we took out an old sink and put in a new bathroom vanity with new faucet. The drain piping just would not line up right. Home Depot and Lowe people kept selling us expensive parts like flexible extension pipes and a pipe that has an end that prevents water from seeping out non threaded connection. None of this worked very well and we still had water leaks. Kevin at Aurora Plumbing gave us a setup that worked beautifully. Key is also using the better gasket and metal ring too. We just had to make cuts to two plastic pipes. What took a frustrating three days with HD and Lowe's parts without total success, we redid the drain pipes in hours using Aurora Plumbing advice. Since it was inside a vanity, Kevin recommended just plastic. So not only the design was better, it was cheaper in cost than all the fancy cluge using the parts from the other stores. For plumbing, I would go to Aurora Plumbing first. read more

we had a tub faucet break in the on position, requiring an emergency visit from a plumber. Aurora Plumbing was booked out for a week, but fit us in despite that (sorry to the person after me that he was late for your project, it really was an emergency!) because we couldn't have running water to the house until this was fixed. Brian called us, worked out what part he probably needed based on a 20 year old Home depot inventory number (keep your receipts & records people!), showed up less than 30 minutes later, took my lovely but old faucet apart without a scratch, fixed the problem quickly and carefully, leaving the zone he worked in spotless. Also he wore a mask & stayed safely distanced from us the entire time. Pleasant and professional. I couldn't be happier with their service! read more

Always 5 stars. Selection, service, advice, they are always willing to go the extra step to make the project a success. Been a customer for years and always thankful they are in the neighborhood. Don't drive yourself crazy in the plumbing isle at the box store, go to Aurora Plumbing. read more

I want to give a shout out to Aurora Plumbing, and Sean in particular, who met me with a smile and made my installation of a insta-hot hot water sink dispenser a no-brainer. This cam after a bunch of contradictory views on You Tube and a complicated and unworkable solution posed by Home Depot. With a valve t-fitting and a recommendation to use teflon spray in cutting the hole in the stainless steel sink top, I completed the job, overcoming at lest 4 hurdles thrown my way by an old house, previous owners, and know-it-alls on line. Thanks Sean and Aurora Plumbing! read more

Who is the go to when your kitchen faucet install isn't working out? That's right...Aurora Plumbing. No BS, no fluff, just solutions and answers. Shout out to Joel and the crew for making things easy and for getting everything working properly. read more