We had water backing up into our basement. I called Quality Plumbing and they were out the next day (could have come sooner, but we were at work). Amy in the office was very knowledgeable and got us on the schedule first thing in the morning. Nick was great, right on time and explained everything in a way I could understand. He got things in working order in 2hrs time, for what I think is a very reasonable price considering the work and time spent. I've used Beacon and Seatown in the past. I'm pretty sure I got rolled on the charge, with a lot of upselling in both cases. I'm hoping not to need a plumber in the near future again, but will be calling Quality if I do. read more

I called them for replacing a kitchen faucet. Before coming over they called me to get the model number of my current faucet so they can bring the same item. Cool. But they didn't bring it. Instead they installed an off brand with "lifetime warranty". Later I found that the model they were supposed to bring was available at Home Depot. So the whole calling me to get the model number was all just a show. A couple of years later the faucet broke and I called them again. Did they honor the "lifetime warranty" of the faucet they installed? Nope. Quality Plumbing does average work. Would I use them again? Yes, but I'll try to find someone else first. read more

Friendliest plumber I've ever had the experience of having in my home. Came over at the specified time and I will definitely be going with them in the future. Would highly recommend. read more

On the pricey side after speaking with friends and family about their experiences with plumbing in my area. Took them a little less than a week to reach my residence, I really should have called it in as an emergency, but I was naive. My bill was around $500 billed at about one and a half hours of work done and after factoring in various parts to address my issue, my real problem with this company was their recommendation. Shady, shady water restoration company that quoted over 60,000. Unbelievable. read more

Billed $576 for 2.25 hours of work for a bathroom faucet replacement at my rental. This does not include cost of the faucet. Had I known it would take this much time, or cost this much, I would have done the work myself. read more

I have used Quality Plumbing for years and highly recommend them. This last week I had them install a new toilet. Jeff did a super job. He arrived on time and explained exactly how the process would go and how long it would take. He took great care to protect my newly refinished hardwood floors and cleaned everything up when the job was completed. Again, I highly recommend them! read more

The service desk called us to inform us that the plumber is on his way and within 15 mins he arrived. Logan worked quickly and did four repairs and a kitchen faucet installation within the agreed upon time frame. The worksite was neat and clean. read more

They are refusing to schedule an appointment? Even though we said we would pay the $300 per hour for the plumber to just attempt to fix our water maker. The woman hung up on me. read more

I called Quality Plumbing to come help me find the source of a leak in my home. Efrem came and spent a little over an hour checking every faucet, pipe and other source of water in my house and concluded that the only place in the entire house leaking was the kitchen sink faucet. He agreed with me that if I bought a new faucet at Lowe's that he would come back and install it and it would only take about 30 minutes (at $50/15 minute increments). The first trip cost me nearly $500, including the $250 minimum payment, which was way over what I thought it would be, but Efrem had done a thorough check through the house and given me information that I needed. He also snaked out the bathroom vanity sink that was emptying slowly. However, when he returned a couple of days later, he spent probably 45 minutes installing the faucet I had bought and handed me a bill for $275. I was horrified. With the cost to me of the new faucet (@$220), and though this plumbing experience involved no new materials, just a snaking of the bathroom sink, I was spending almost a thousand dollars. Way, way too much. I posted my experience on NextDoor and most folks agreed the cost exceeded what it should have cost. I expressed my disappointment to Quality Plumbing; they called but I missed the call. Then, what to my amazement, my voided check for the second payment was returned to me by mail. I think this was excellent customer service on their part, especially trusting my story, and even though I told them I would not recommend them to anyone, I am now pretty sure I will!! On principle, I have sent them a check for $100 to cover the installation of the faucet because it was the right thing to do, but I am still impressed at their concern about my disappointment and their readiness to make things right. Bravo! read more

Quality Plumbing, we appreciate you. Nick fixed problems with our loo. He came, he saw, and was equipped. The pipe was cleared with a chainsaw whip. When our pipe was clogged - we were stuck. We couldn't flush - what the $#%&!? Then, the clogged-up toilet came and went. Thank you, Nick. You're worth every cent. We highly recommend quality plumbing...especially if you are in NW Seattle. We were able to get an appointment quick and they sent out a plumbing veteran which we needed for our old 1940-something house. Some of our plumbing was new and some still old...which can be a challenge for some guys out there. Our guy, Nick, had obviously seen it all. He was in and out quickly and very respectful of our space. If you can, I'd ask for him by name. You won't be disappointed. 10 stars, hands down. read more

Quality Plumbing - Plumbing Near Me - Seattle, Washington

My kitchen sink was clogged and my property manager recommended QP to me. They were very booked during the week so I only managed to get a Friday appointment on Wednesday. Very quality and efficient plumbing! My plumber was super nice and taught me some knowledge about how to keep the sink from being clogged. He cleaned up all the stains from the plumbing as well. One thing I appreciate in particular is their work procedure. My plumber gave me a worksheet as the receipt which documented the issue, the root cause and his solution in details. The way they do this is very professional. read more

They charge 250 dollars for the first hour. That's significantly higher than 175 dollars from Simple Plumber. If you can, try Simple Plumber first. But that's not the reason for this one star review. The plumper found that a screw was loose, and tightened it. The faucet was then fixed. It was done in under 2 minutes. However, we still got charged 250 dollars plus 25.25 dollars of tax. Sure, this was what we had agreed on, but that's not my experience with how companies typically take care of their customers. Not even a 1% discount? Plumbing Tip: if your single handle faucet leaks at the base, check if the screw at the hose is tightened. That's where we spent 275.25 on today. I hope no one else has to spend this much money for such an unpleasant experience. read more

Quality Plumbing - Possible solutions - Plumbing Near Me - Seattle, Washington

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These guys have saved us on more than a few occasions and they know our home very well because the previous owner used and recommended them - on-time, friendly, knowledgeable, professional, always ask about our puppies and how they are doing - we can always count on Quality Plumbing - highly recommend!!! read more

After the Jan 2024 cold snap in Seattle, my hot water pipe had a leak. I shut down hot water, called quality plumbing, they were responsive. It wasn't an emergency so I scheduled it next week. The plumber came equipped, promptly located the problem and fixed it. It became more challenging when an old iron pipe snapped while loosening and then he had to cut the thread and fix it by adding a spare small pipe. Everything was done in just above an hour and for about $350 including a part. I was expecting worse. I'd definitely recommend them. read more

After many positive experiences with Quality Plumbing, the last 3 have been completely frustrating, and it turns out, expensive. Their minimum is $250 for the first hour, then $50 for each 15 minutes. Even after multiple errors on their side, they get paid $50/ 15 minutes. I have had to call each time to re-schedule, have not gotten return calls when promised. It turns out there is no benefit/loyalty for a return customer either. I would not recommend. I will need to find another plumber. read more

Quality Plumbing it is not. One star is too generous. This plumbing company was referred to my wife's 96 year old aunt by Home Owner's Club. Apparently they work together to fleece the elderly. They came in to re-pipe the house as her galvanized pipes were plugged. What they did after a week was leave her with a house not completely plumbed. They anchored the supply pipe on the outside of the walls and ceilings. They abandoned plumbing to a shower and sink. Charged about $7000 for this. I wouldn't think what they did would pass inspection but I'm sure they didn't get an inspection. I would not have ever imagined someone running water supply lines on the outside of finished walls. Just a few pics showing the lack of professionalism of this companies work. It only took them a week and $7000 to do this abomination! I wonder what it will cost to fix it. Three months after the job was done my wife's aunt passed away and this was left for the new owners of the house to deal with. So if you like your plumbing supply lines on the outside of the walls and ceilings so that you know where they are then Quality Plumbing is the company for you. Otherwise I say go somewhere else. read more

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Won't be calling these guys again. We just needed a toilet replaced, and they charged over $300 for a toilet that retails for about $215 everywhere. $86 for a toilet seat? They're $30 at most hardware stores. So tired of contractors charging more than retail for parts they buy wholesale. Do you have to gouge for everything? Next! read more

Quality plumbing has been stellar in the past, but not yesterday, when they sent a plumber over to address a clogged underground downspout drain. Two hours and $500 later, I was told they could not resolve the problem, and that I should contact a company that specializes in drainage issues. Um, ok. I guess the following page on their website misled me: https://qualityplumbing.cc/sewer-and-drain-cleaning/ I understand that sometimes certain issues cannot be resolved. The source of my complaint, however, is about the sloppy job the plumber, who was otherwise friendly and professional, did at reattaching the downspout to the house. He lost the screw that he removed from one of the downspout braces, and instead of replacing it, he just borrowed another screw from the side of the downspout (see photos). So now, water leaks from the side of the downspout as well as overflowing from the clogged drain that couldn't be fixed. Thanks, Quality Plumbing, for making the problem worse at $200/hr. UPDATE: I used a $20 tool called a drain bladder to clear the clog. Estimates from so-called "specialists" to address this issue ranged from $1200 to $7500. read more

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Very fair pricing in a city that is charging crazy amounts for repair services. We had a leaking kitchen faucet my husband replaced but then the cold water wasn't working. Old valves, hoses, and a no longer in use filtration system was all more than we could figure out. We called another plumbing company who came out and would fix for $950. Quality did the job for about 1/4 of that. Quick, professional and know what they're doing. I had tried to use them a few years ago and they weren't taking new clients so am fortunate to have a chance to work with them. Will call them again. read more

Quality Plumbing is a great plumbing company! I would highly recommend them because they are very professional and trustworthy! I had a pretty complicated situation after another company was unable to fix a problem of tree roots in the main pipes. Ok, Nick from Quality came and masterfully snaked the pipe with a chain saw snake for almost 2 hours and cleared all the way out to the alley! I paid a minimal price, got honest recommendations and actual video! The other company wanted to dig my yard up and replace pipes to get rid of roots !: for 6K !: I have used Quality Plumbing many times over the years, for various jobs and they always do the best Quality work every time! Thank you for a wonderful job!! :) read more

Run away ! I'm never ever working with them again. They'll rip you off. A person came over, quoted me for a 2 hour job and said we need to replace the main 3/4 pipe with a 1 inch pipe to install a water leak automatic shut off valve. When the installation day came, they found out they didn't need to replace it, turns out to be an easy 1 hour job, and then insisted that I should pay for the 2 hours and the replacement parts they didn't use because it's a contract even though it does not reflect at all the work done. They're "supposed" to be the experts and provide you an accurate quote, well it seems they'll rip you off. I would never ever work with them again, greedy companies who know nothing about customer obsession are not the companies that you want to trust with you work. read more

Aaron was friendly and super helpful in our bathroom clog issue. He gave a ton of pointers to avoid future issues which was appreciated. A visit is not cheap, but I already knew their hourly rate ahead of time when I scheduled. Luckily there were no other needed charges. Will use QP again and recommend to others. read more

Got a few estimates but Quality Plumbing was the one we felt no hard sell and were given options for the re-piping we needed. Shout out to Jeff, Josh and Paul who were awesome and hard working to boot! Jeff was really good at answering our questions and letting us know what was going on along the way. That was really important to us. The result is water pressure we'd not seen in years...I have to stop wasting water just to see that it's really, really so much better!! Great experience and will be sure to recommend and call again for our plumbing needs. read more

If only all home services could be this good! My property management company directed me to Quality Plumbing to fix a back up kitchen sink on a weekend. Mike (I think? Bad with names) arrived about an hour after my initial call, was super friendly, and fixed the issue in just under an hour. I highly recommend using Quality Plumbing. read more

My husband called Quality to set up an estimate for putting a sleeve on our sewer line. The woman who answered the phone said they don't do that kind of work. Before he could ask for a referral, she apparently hung up on him. The woman's response would have been so rude, if she did hang up on him, that it would not have fitted with the high-quality customer service described by other reviewers. So I'm thinking, possibly, she accidentally broke the connection. I hope that was the case. But it was very frustrating, because we're going through an anxious time about our plumbing and would have appreciated a referral to someone who does do the kind of work we need. read more

Adding on the below review from 12 months earlier. Had another exterior leak, at a new location :-( . Quality came out a day after I called and made a solid fix at a reasonable price. The person who came (I think his name was David) was friendly and knowledgeable. --------------------------------------------------------------------------------------------------------- Quality Plumbing was directed to us by The Homeowners Club twice over the past few years. Excellent both times. The first was for an interior leak a couple of years ago. The plumber arrived on-time and repaired the leak quickly at a reasonable price. The second was for an exterior leak, last week. Turned out to be the same place as was repaired by a national firm in 2001, so I was able to compare the two services. The rest of this review pertains to exterior leak, though I would provide the same ratings for the interior leak repair. SERVICE: 5.0. Communicated about 4:30pm Friday, so I figured it was too late for a response before Monday. To my pleasant surprise, they replied quickly, and we arranged the repair appointment for the following Monday morning. Avery came out Monday, was very professional, and did a quality repair job despite the muddy soil. Turned out that the repair made by the national firm in 2001 had failed, and that it could have been done better. (I recall the plumber that first time: he seemed unhappy about working outside though it was a sunny day and I had already dug a hole for him. He disappeared for one long stretch for "parts".) PRICE: 4.0. I am reluctant to rate ANY payment above a 1.0. But in this case I decided to rate highly because I could compare to the price the national firm had charged 14 years earlier. Quality Plumbing was slightly lower in price, despite the inflation of the past years! Before coming out, Quality Plumbing was up-front about the minimum charge, and how additional charges were calculated (hourly + parts). read more

Quality Plumbing literally saved the day. My husband and I have one bathroom and were dealing with a blocked toilet. Compound this with the fact that my husband was having surgery the next day. Our plumber was booked and referred us to QP. They were able to get us on their schedule and called when a plumber was on the way as promised. Nick not only fixed our issue quickly, he was just a delight. Professional, enthusiastic and hilarious. Thank you Quality Plumbing! read more

We had a toilet leak and a friend referred us to Quality Plumbing. The people who answer phone lines are all super friendly and helpful. The plumber, Aron, was professional, efficient and taught us how we could change out our wax seal and install our toilet next time! Fair prices and excellent service. Would highly recommend read more

Nothing but great things to say about Quality Plumbing. From the first phone call contact, on a Saturday with a broken pipe, to the completed project, I was handled to top care. Avery called me and let me know he could be here in a hour. He showed up right on time and went right to work. The job was completed professionally to say the least. Avery actually left me his cell number so I could call him if there were any issue. Again, just above and beyond. Thanks to the Quality team! read more

I've been working with Quality plumbing for 5 years now. Bryan runs a top not company that has a great amount of integrity. They are not always the cheapest. But they are available and trustworthy. My latest experiance was with tenants who had a failure of a bathroom cartridge at 11am on a Saturday. They could not get the water turned off and I'm traveling for work and out of town. A quick call to Qualities 24hr line and 45 minutes later a representative, Jeff, was on site taking care of things. $300 and and few hours later replacement parts were installed and retested. I can't complain about the integrity, quality, or speed of work. A great company to work with! read more

these guys are heroic. I was stupid and tried cutting tree roots in my main sewer line as a DIY project. I got a snake stuck in the line. bummer move. I called QP and they saved my bacon. fixed the problem. dude I love this company use them all the time now. read more

Had a minor plumbing issue and instead of coming out and fixing it, they politely and helpfully told me how to do it myself -- really looking out for the customer. read more

Our adjustment valve had to be replaced and Jeff did a great job. He came out on time and did a very professional job. He patiently answered all my questions. The shower works great now I will definitely call Quality Plumbing if I have any future needs read more

Called at noon and they fit me in between appointments same day. (The plumber I called before I got to Quality told me it would be weeks.) Jeff arrived in 30 minutes, was knowledgeable, helpful and thorough. Also mindful of the expense. Really great customer experience. Thank you! read more

We had a broken pipe on a Sunday and Quality Plumbing saved the day! In addition to fixing the problem, Jeff took he time to help us winterize the rest of our pipes. He showed us some potential problems and gave us some tips on what we could do if a leak was to occur. The price was incredibly fair for the level of service we received. I will be contacting Quality Plumbing first for all of my future plumbing needs. read more

I'm convinced that you only truly realize how much time you waste is when you're waiting for someone else. A fine example of this occurred when I was waiting for a plumber from Quality Plumbing. Originally they stated that they would be coming between 11 am and 1 pm. That's actually not too bad of a spread; I've had delivery people quote me between 7 am and 5 pm before. And so the day went: 11 am: Let's face it. When someone quotes you a block of time, secretly deep down you hope that they actually show up at the beginning so that you can get on with the rest of the day. You know that it rarely ever happens, but there's that little flame of optimism that burns inside hoping that it'll happen this time. And almost every time you're proven wrong, like on this day with Quality Plumbing. 11:20 am: But knowing that they probably wouldn't show up at the earliest time, I was able to get some things done around the house. Now that I was *forced* to stay inside (as opposed to the usual *elective* lounging around), I was much more productive. Some things got dusted, dirty clothes were picked up and even discovered that the milk in my fridge had gone bad three weeks ago. That explains a lot about cereal this morning. 11:40 am: But productivity can only go so far. The reason why I get a little lax with cleaning is because I don't really like doing it. After fourty minutes of tidying, it started to feel like a chore. Which, actually, it is. Noon: People like averages. If someone tells you that an item will cost between ten and twenty dollars, you sort of estimate that it'll be fifteen. In the same way, when they quote an arrival time of 11 am to 1 pm, you sort of figure that they'll get there by noonish. So when the clock moves to 12:01, it feels like they're late. Even though they're still well within the quoted time. 12:30 pm: Now it starts to get annoying. Even though I'd hoped that they would show up at the beginning of the block of time, deep down experience had taught me that this usually doesn't happen. But still I was disappointed and a little agitated. Moving around the place, I started peering out the window at the passing cars. A car passes. Could that be them? A schoolbus slowly moves by. Could they have hitched a ride with a bunch of middle-schoolers? I presumed that they would arrive in a marked van. But still I was staring down passing cars with the same intensity as trying to spot an unmarked Highway Patrolman while driving 90 mph down the highway. Just in case Quality Plumbing travelled around in unmarked cars like the police or Secret Service. And this idea actually seemed rational at the time. 1 pm: Still no Quality Plumbing or even a call to tell me they were running behind. I started to look online for other plumbers. 1:12 pm: Call from Quality Plumbing dispatcher: "he's running behind, but will be there in 15 minutes." 1:27 pm: Still no plumber. 1:44 pm: Plumber arrives and fixes problem pipe. In about fifteen minutes. I will give him credit for being businesslike and giving me a plumbing tip. Plus he was nearly a dead ringer for Saul Rubinek. That's got to be worth something too. Oh, by the way, this update is for reducing the rating by a star to three. For the reason of tardiness, if that wasn't painfully evident by now. read more

Absolutely professional work. Two points. I don't know if Quality Plumbing is the highest priced plumbing outfit or not. But they are definitely the best plumbers I've used in a lifetime here in Ballard. I've used others in the past. I can make valid comparisons. These guys are pro. You know the old saying, in the long run you pay less when you buy the best. I think I did that today. The surprise was the very reasonable price. Plus finishing in 2 hours after being given a 3 hour estimate. How many times has that happened to you? Under promised and over delivered. Now, here's my second point. Quality is a home grown Ballard company. Long term employees. Earning real "family living wages." But they're hurting for business during this Covid-19 lockdown. Many employees, your neighbors maybe, are furloughed. My need was immediate, they responded quickly and did a good job at a more than fair price in my opinion. If you've got a plumbing problem that you've been putting off consider having it done now. There are folks that could use the work and there will likely be little or no wait for them to come out. read more

We have used them for several issues, all of which were resolved promptly. In one case, there was an issue with the plumber failing to clean up the dirt, smudges and metal shavings the areas in which he was working (3 areas) before leaving (which I only noticed after the plumber was gone). The one real issue I have is that they charge for the time from the moment they pull up to a job until they leave the premises, including the time in which they handwrite their invoice. Each time, my plumber has not brought the invoice materials up to my condo and I've been billed for the 10-15 minutes he's gone writing up the invoice. It's a small amount ($11 on the most recent bill), but I don't like being nickled and dimed, and I don't think it's professional to pass along an administrative cost to the customer. When I discussed the issue with the plumber he told me that he has had this discussion with other customers, it is how the company has run its business, and it is what he is told to do. I told him that I understood what he was saying but that it's still not acceptable to me. Most high quality construction service providers I have worked with have computerized billing (one high end painting company sends their estimates and bills via a web portal) and neither charge for administrative time nor require payment on the spot (I have no problem with the latter as long as I'm not being charged for the time to prepare the invoice and receive payment). Since this one plumber is having these same discussions with other customers, the company may wish to pay attention, and consider not charging for such time (at least for their individual (vs corporate/building) customers). read more

When our second floor shower began leaking through our dining room ceiling, we called Quality because their yelp reviews had been so positive. We were told their technician would arrive between 8am-12pm, a pretty broad window, but to be expected in the business. I took the morning off work so I could let them in, since the situation was an emergency. After waiting all morning, I finally called the dispatcher at 12:30 to ask about our status and was assured that someone was "on the way." An hour later, the plumber finally arrived. He listened politely to my theory that the drain was the culprit, promptly mis-diagnosed the problem as another issue, and left after 20 minutes. He charged us for a full hour of work, and I only learned later that Quality purports to charge in 30 minute (or smaller, I can't remember) increments. The next time we used the shower, it still leaked. Subsequent poking around by my husband and I revealed that my drain theory was correct and we managed to fix the problem ourselves with the help of a neighbor and a little sealant. I won't be calling Quality again. read more

Non-Quality Plumbing: Unethically expensive, excruciatingly slow... Wow. I had a valve break behind one of my walls and called up Quality Plumbing based on yelp. So, here's my summary. 1. Prompt service..came over that same day. 2. Incredibly, incredibly slow. It took the plumber three hours just to cut the drywall, remove the old valve, and cap it closed. 3. He mentioned that he had a replacement valve in his truck. With tax only ~$300. I didn't have time to have him finish his job (notice #2) because I had to go back to work. 3a. I found out that valve only cost $60 including tax. I know plumbers mark stuff up, but that is ridiculous. I talked to another plumbing and he said that even $90 would have been a high price for that value. So, the final job just to cut the valve out was $300+. At the speed he was working and for the amt he was charging, the fix would have been around $800-900. SERIOUSLY. F-ing RIDICULOUS. I later found out that their plumbers are commission based. So, gouging must be the order of the day at NON-Quality Plumbing. I refused to use them again. So, I bought the valve myself (instant savings of $240) and actually called another plumber on Yelp, Good Guy Plumbing. If he had done the whole job, it would have cost $300 including the part. That guy is ex-military, straight-up, and quick and good at his job. Seriously, i have no idea how everyone on Yelp has given these guys good reviews. To be clear, I used to be a nuclear engineer on a submarine. So, I understand how to fix stuff, but more importantly, I know how long it takes to cut out a simple f'ing value... I WOULD NEVER USE THESE GUYS AGAIN. They'll try to take advantage of you when you need them most. Dirt bags...That's all I can say. F' them. ----Go with Good Guy Plumbing. He's a veteran and going to be straight up with you, and just do a good job at a fair price. ---- read more