Great service by Mark on an older car that needed some TLC in order to deal with old parts. I would certainly recommend him if you're looking for someone that take pride in his work. read more

Mark and his team are great. When my aftermarket remote starter stopped working last winter (not installed by them originally), they diagnosed the issue and fixed it the same day for way less than I was expecting to pay. Now they're helping me price out a new install for the new car I'm buying, and I'm glad to keep my business with them. Location is great and has parking, reception area is clean, people are friendly. read more

Had a great experience with Mark at Audio Answer. I called Audio Answer because I was having issues with my car microphone and CarPlay head unit. Mark called me back and had multiple conversations with me where he tried to help rule out causes that I would be able to fix myself. So he was spending time (unpaid) and going out of his way to make sure I wasn't unnecessarily spending money (at HIS business) bringing in the car to have it looked at. Which shows me he's not just out to take his customers' money. It turned out I needed a replacement head unit. Mark ordered the unit for me, and I assumed he would charge me more than if I bought it myself online, and I was fine with that given the extra convenience. But he ended up charging me the same price as it would have cost to get it online. And his price for installation was extremely fair, given that he had 1) spoken to me several times on the phone to see if the problem could be solved without my bringing the car in, 2) opened up the car to diagnose the issue, 3) opened up the car again several days later to install the new head unit once it was delivered to him. (I don't even think he charged me for the time spent on #1 and 2!) The new head unit works great (it was recommended by Mark, who helped me choose one of the more inexpensive options and didn't try to upsell me). Would DEFINITELY recommend Audio Answer and would use Mark again for my future car stereo needs. (Note: there seems to be a shortage of car stereo shops in this part of the state, so if you call for an appointment and Mark can't take you right away, just know that's par for the course for stereo shops around here these days. Another well-reviewed shop said they couldn't even set an appointment with me and would have to call me back, and they never did!) read more

This place was fantastic! My remoter starter stopped working. The owner was extremely communicative through email and was already trying to troubleshoot before I even dropped off my car. The service itself was done extremely quickly, much sooner than I expected, and the price was much cheaper than I thought which shows he is honest and trustworthy. He fixed it, instead of replacing it, which saved me hundreds of dollars. I cannot say enough about what a great experience I had here! read more

Mark just helped me install a rare camera for my car. I required to utilize the screen originally in the car and do not add a new screen or change the interface of the system. Mark nailed it! His work is perfectly done and you can tell that he has a passion for his job and knows what he is doing. Since my car is , generally speaking, a fairly new model (CLA 250), he has to do a lot of research to find the perfect equipment and to know how to meet my requirement without ruining the natural beauty of a Mecesdez . He made it and he spent a whole day to install and test it. The rare view image is 99% the same with an authentic Mecesdez factory installed one (I've seen the one on my friend's car). I highly recommend Audio Answer because of Mark's meticulousness and perfect craftsmanship. Someone has complains about Mark's attitude. Indeed, he is not very talkative. But I think it is totally fine. After all, you come here to upgrade your audio system, as long as he meets your technical requirements, you have to give him a five-star. read more

Audio Answer - Car Stereo Installation Near Me - Waltham, Massachusetts

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Came in for reverse camera install. Mark is very detailed, and clearly knows what he is doing. The install was seamless. I am pretty picky, and even I couldnt find a misplaced panel, a loose screw head, or a wire just hanging out. The price was fair for the excellent quality of work done. I'd come back with no hesitations when I need more audio stuff installed read more

I recently had an auto remote starter installed in my 2014 Honda CR-V. Using Audio Answer in Auburndale MA was easy, professional and local. Mark at Audio Answer was fantastic. Before the appointment, He explained the product and the process that would be used to install a remote starter in simple terms. His knowledge of the product was excellent. Once the car remote starter was completed, Mark patiently walked me through the use of the remote, demonstrating how it was used, then allowing me to use the remote to make sure that I was completely confident in its use. I highly recommend Audio Answers. read more

In April, I called Audio Answer on a whim, looking for anyone and everyone within the car audio/system installtion business that could help me with the installation of my BlackVue DR750LW - 2 channel dash cam. Most places that I called thought that I was the police (apparently) and quickly told me that they couldn't help, but after calling Audio Answer to see if they (1) knew what I was talking about and (2) could do a same-day installation, I was plenty surprised with how willing and helpful they were, even over the phone! Even though they weren't familiar with my exact dash cam make/model, they saw me on super short notice and took the time to research, read the manual, and even troubleshoot the system prior to my even arriving there. They put so much effort into ensuring that the installation was correct (because the Korean instruction manual wasn't the easiest to understand), and the finished product was AMAZING. They took so much care in perfectly hiding all wires, connecting the cam to my car's power (this dash cam is the type that offers "parking mode" and should always be connected), and the wiring and look of it is seamless. The cost was insanely reasonable - especially since it took more than an hour and he only charged me for one hour - and they now have a loyal customer. Really impressed with their talent, knowledge, attention to detail, and just great customer service, and would highly recommend them to anyone! read more

Met the Owner he has a bad attitude,very rude,arrogant.!! I would not do any business with this guy. I read the reviews can't believe this is the same person. He couldn't even give me a price for a remote control starter in person with my truck... Definitely would not recommend this company. read more

I had very good experience with audio answer service I needed to fix remote starter on my car which had a problem from other business installation and they could not figure it out Mark did terrific job and my remote starter works perfectly Also very good customer service read more

Mark at Audioanswer really knows his stuff! I recently bought an older Jeep Wrangler and needed a way to make hands free phone calls. He replaced my factory stereo with a fully touch screen apple play system. Exactly what I needed! I was skeptical at first that it wouldn't look right but, I was wrong. Put your trust in audioanswer for the best product and service anywhere. read more

Mark was easy to work with and very professional! I got my fiancé a remote car starter and he was easy to communicate with, upfront about costs, and has a drop off in advance option for convenience. Will return for my next car needs! read more

I needed the car radio fixed or replaced on my daughter's 2005 Honda Accord . I called Mark, once I arrived in town yesterday. Over the telephone, he was helpful in determining that was probably a new radio that was needed. Because the car is an older car, my daughter did not want to spend an overwhelming amount of money, which is understandable. He ordered the new radio, and had it installed for us, today. It was exactly what anyone would want, a new radio with Bluetooth, Spotify, etc. features. And, it even sounds better than the old radio! I cannot recommend Mark and his business, Audio Answer any higher than 5 stars-if there was a higher rating available, he certainly deserves it! read more

I was having problems with my radio, so I contacted Mark. He said the radio needed to be replaced and right away sent me several price options. Mark switched out the radio in one day and had my car back to me. He was so friendly and quick to respond and his prices are more than fair! I would highly recommend Audio Answer! read more

Audio Answer installed a remote starter in my 2016 Mazda CX-5, and I could not have asked for better service. Mark is clearly very knowledgeable and was honest with me whenever I had any questions. The price was fair, too. He also took the time to show me how the remote worked and practice with it a few times, which I appreciated. I would definitely recommend Audio Answer to anyone looking to install a remote start in their car! read more

I've been meaning to write this review for awhile. Mark helped me get my new civic sounding the exact way I wanted. I was ready to drop a ton of money on all new speakers but he convinced me that all I needed was a 12" sub. Boy was he right. My music has never sounded so good and full. Mark was really cool to work with and I never felt like I was going to get swindled or anything. I can't recommend this business enough. read more

Very happy with the car stereo install Mark did. He's up front about everything and was flexible about where my phone cable would come out, etc. As I was trying to stick to a budget, I bought a lot of the parts myself (refurb stereo, etc). He was rightly skeptical, but made an appointment with me prior to scheduling the install to take a look at everything I had and make sure they were the right parts and nothing was missing. He got the job done quickly and professionally, and I love my new stereo. Looks great, works great, sounds great. Next time I need any sort of A/V work done I know where to go! read more

My regular car repair place had no idea how to fix my car alarm problem triggered by replacement of my car battery. So I called Mark, who had installed a remote start for me some years ago, to see if he could help me out. Mark handled my problem promptly and efficiently. He was informed and informative about the issue and communicated with clarity. He was persistent and creative in following through until a viable solution was identified. I truly appreciate his integrity, kindness and willingness to be helpful. I would highly recommend Mark's services. He knows his products and stands behind his work! You won't meet a nicer guy! read more

Mark is a true professional. He has installed GPS devices for me on 10 vehicles and back up cameras in 2 other vehicles. All his work is neat and correct and the equipment performs as expected. He consistently delivers great work. read more

Mark took a very detailed approach to diagnosing the problem with my remote starter, which enabled him to solve the problem very efficiently and at a fair price. He was professional and courteous throughout the process. Audio Answer is now my go to for anything related to remote starters or after market car products. read more

Got an iPod interface installed in my Acura MDX. Mark scheduled the appointment, and although I was late, he still managed to complete the installation in time. Awesome job, and quite professional. After the installation, Mark spent the time to educate me on how to use the new equipment, and it's been working great!!! Definitely would recommend Mark, and he also does in-home audio installation. Unfortunately, my wife won't allow it. Great job, and give Mark a call - his prices are reasonable and the service is excellent. read more

Mark is amazing. Hooked up my wife's car and was under the estimated price. I've seen he is also diversifying and offering dent repair from the recent hail storm. Personal service and Mark goes above and beyond. read more

The most amazing part about this business is that Mark listens to you and then recommends products based on your requirements. The quality and finish is top quality and their prices are the most reasonable. I would highly recommend this business. read more

I had a new radio/CD put in my 2016 Dodge Caravan because I wanted a USB added to play music from my IPOD, showing song & artist. Mark researched and found what I needed, explained what he had to do, gave me a price and installed the radio. The cost was lower than what he quoted me. After the installation, Mark sat in my car to show me the features and also, set up "Bluetooth" for my flip phone!! I would recommend this company for all Audio things. I am very happy. Thank you, Mark and crew!! read more

Found this place online which had good reviews and had a very good experience. After 4 attempts to get an appointment (due to inclement weather where I live) I was able to have a backup camera installed on a 2014 Scion xD. The price was reasonable and much less than an original estimate. While waiting, I decided to have a remote starter installed also. It too was actually less than an original off the cuff estimate. From my view, Mark has a good rapport with customers and his experience and knowledge was superior in guiding his installers. Would definitely return for any aftermarket auto electronics. Thanks, Mark! read more

I needed a car stereo for my daughter's 2005 Corolla. I explained what I wanted, Mark listened, gave me some reasonable options, answered all my questions, and helped me pick out a stereo that met my needs. No high pressure sales-pitch, no trying to sell me anything I hadn't asked for. Everything was delivered as promised, when promised. And when we picked up the car, Mark took the time to walk my daughter through the functionality and made sure she understood how everything worked. Audio Answer gave the type of high-quality service that used to be the standard in service but has, alas, gone by the wayside. I would most highly recommend Audio Answer to anyone looking for car stereos. read more

I've been meaning to write this review for a few weeks. In early January I emailed a number of businesses about installing an auto-starter on my wife's car. Within a very short amount of time I received a follow-up email and phone call from Audio Answer's owner, Mark. He was extremely friendly and answered all of my questions. He gave me a quote right on the phone and we scheduled a time to do the work. On the specified day I dropped the car off before the shop was open and just dropped the keys in the key-slot. Mark called as soon as he got to the shop just to let me know that he had the car and gave me an estimate of the time it would take. Mark probably called 2-3 times during the day to give me updates and to let me know about some of wiring "issues" he happened upon while installing it. He actually fixed the wiring issue at no additional cost. The starter came in at the exact price he had quoted me and it worked perfectly. Mark actually even followed up with a phone call a week later to make sure everything was working correctly. I am extremely impressed with the professionalism and service here. I would definitely go back and would recommend this shop to anyone who asked. read more

I called several places, looking for someone to fix the subpar job our original surround sound installer did. Audio Answer returned my called promptly, and I was able to get an appointment for the next day. Mark was professional and knowledgable. He needed to get a new cable and returned today. The work was completed and well done. Highly recommend. read more

Mark replaced an amplifier in my Mini Cooper and did a fantastic job at a very reasonable price. He was extremely knowledgeable and did excellent work. He even went out of his way to point out an issue with the car that was unrelated to the sound system, which I really appreciated. I have already recommended him to friends and family and will use his company again without hesitation should the need arise. read more

I somehow destroyed all of the speakers on the left side of my car recently (I later found out from Mark that it was due to corrosion). Getting tired of only the passengers in my car getting a decent sound, I decided to stop into Audio Answers to get a diagnoses and quote. Although Mark couldn't diagnose the issue on the spot, he gave me very realistic (and reasonable) estimates to fix the bad speakers. As he was checking out the sound, he noticed I had a remote starter (unbeknownst to me because the dealership I bought it from failed to tell me)... All that was missing was a new remote and whatever necessary programming. In addition to driving me to and from work, fixing my speakers in the same day (again, prices were very reasonable), he found a random remote that was lying around and programmed my car-starter - at no charge (well, I'm sure it was tied into the 2 hrs of labor, but I was expecting to pay that regardless). I can't guarantee the same will happen for you, but I can assure you will receive great service, at reasonable prices, and from a guy who has a great deal of pride in his work and in his business. I'd refer him to anyone looking for anything audio - for the car of the home. read more

very nice guys, wanted to have radio and speakers on my saab 93 quoted me $1500!? i went to another place did the job for half the price. read more

Without a doubt, Audio Answer is the best bet for your A/V needs. My husband and I have a TV mounted above our fireplace and were having problems getting the IR to work. I called Mark and he got back to me in the same day. Experienced, professional, and personable Mark surpassed my expectations. He tackled the problem right away and when he pointed out our DVD player was not compatible to our IR system (it was 10+ years old!), Mark took the time to look at DVD player options on-line with me and gave his top picks. He's the only person I'll now be using for this kind of stuff! read more

I'm new to Yelp, but Mark installed a backup camera and radio in my car back in November. He is so meticulous, you'd think that they were factory installed! It didn't take long to book the appointment and the job took as long as he said it would. He was certain to get me the best possible prices for high quality products. Mark made sure that I knew how to operate everything before I left the shop. I would recommend this place in a heartbeat! read more

I was looking for a shop to install a 5 channel amplifier and replace the stock speakers on my base Infiniti Q50a using compatible parts from my last car, so given the good reviews, I went to check this shop out. I spoke directly to the owner, Mark, and I must say, his attitude left something to be desired. To begin with, he gave me a lecture about how by me providing used parts as opposed to buying directly though him he would have no liability for any issues with the parts themselves, which of course is understood, but then he took the conversation down the path of in his words, "weeding out bad customers in advance." When I told him that I understood that I wasn't planning to hold him liable for my parts, he somehow just kept harping on it like a broken record and saying the same thing over and over, devolving into repeatedly stating that "it's not good to use other people's groceries" (the groceries ostensibly being the parts I wanted to provide). Eventually I somehow managed to force the issue and move the conversation toward him providing me a ballpark estimate, which, after looking at my car he wouldn't do. He just said it'll be at least a day's work, and that he charges $80 an hour for labor, so it would be at least $800. However, then we went on to say that it may take more, and that the second the car comes in the door the clock is ticking, and then proceeded to go back to the issue of my providing my own parts, and describing how if there's an issue he's going to rip apart the whole install, and then stressed that he would be paid for that as well, and that I would essentially need to provide an open checkbook for the project. I was very cordial throughout, and all I received was a rude, egomaniacal prick with minimal social skills, who for some reason was unable to provide an estimate for one of the most basic car audio jobs out there. I ended up going to Precision Sound in Dedham, and they offered to do the whole install (with custom amplifier mounting) in addition to installing an auto dimming mirror for me for $600. A bit more money than Best Buy, but the staff was extremely knowledgeable, transparent, and polite, and they answered all my questions, and explained to me exactly how they would go about the proposed install, which inspired trust in me that they would do it right, and thus were worth the price difference. I plan to take them up on their offer, and schedule an install tomorrow. The bottom line here though is that Mark is a prick, and I've had better customer service at a Chinese takeout place. read more

I tried installing an aux interface on my own, but after multiple attempts and even sending the part to the manufacturer to test, could not get it to work for me. I was hesitant to go to a professional audio shop because I felt I would be laughed at and ripped off. Mark was helpful starting with my initial phone call where he started researching my issue while I was trying to describe it to him. He has a genuine interest and curiosity in the work he does. He was flexible with my schedule, and was so incredibly friendly and approachable when I went to his shop. He helped me understand exactly what was going on, and went through the various options for correcting the issue. He never once made me feel like he was after my money, and actually resolved my issue for way below what I thought it would be. Mark is honestly one in a million and I will return to him for all my future audio needs and will refer friends and family to him. I can't say enough positive things about his services. No questions asked. Go see him. read more

Audio Answer just finished a really major project for us this afternoon, and we were so pleased with the results that we didn't want to let the sun set without writing this review---which, btw, is totally unsolicited. In the late summer, we moved from Newton to Natick, and after reading the positive reviews on this site about AA and Mark S. we hired him to disassemble our A-V equipment and help us decide which to bring along and which to replace with new equipment. Mark helped us choose and then ordered all the new equipment, including multiple TVs; Blue-Ray players, receivers, speakers, and even 4 stereo consoles ("some assembly required"----which he did). Once we moved, Mark showed up with his electrician and did all the wiring required for the house-wide A-V plan. After the wiring was in place, Mark then installed all the equipment and made sure it was all working perfectly. Inevitably, on such a large project, some technical issues arose, but Mark trouble-shot all of them, and wasn't content until the system was in perfect order. He's also a very neat worker---never left a mess anywhere. Best of all, we thought his charges were very reasonable in light of the quality and quantity of work he did. In short, we were totally pleased with the job Mark did and highly recommend him for any A-V job, small or (like ours) quite large. read more