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    A-Z Auto Center

    4.5 (196 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - A-Z Auto Center

    Auto body restoration

    Bumper repair

    Collision repair

    A-Z Auto Center Photos

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    Beryl P.

    These folks do magnificent work in a most timely manner. Their pricing is more than fair and they are extremely accommodating. I will return if I need anything done in the future.

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    5 months ago

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    8 months ago

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    4 years ago

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    4 years ago

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    2 years ago

    Prices are reasonable and they are always quick and helpful! Would recommend their services to anyone!

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    4 years ago

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    Page 1 of 5

    Ask the Community - A-Z Auto Center

    Review Highlights - A-Z Auto Center

    “Roy and his team is doing a business serving this community, they are the body shop people need and will go.”

    Mentioned in 38 reviews

    Read more highlights

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    JN Phillips Auto Glass

    JN Phillips Auto Glass

    (18 reviews)

    I came here today to have two half-dollar sized cracks repaired in my windshield. Scheduling an…read moreappointment online was easy and I was able to get an appointment within a day. When I arrived for my appointment, I was informed that the technician would be there shortly. 25 minutes after my scheduled appointment, no technician is in sight. The receptionist was not exactly helpful as she was making multiple personal phone calls while I was waiting, and didn't provide me with an update on the technician's arrival or any apology about the delay. Thankfully, one of the other technicians Andres noticed I had been waiting a while and was able to repair the crack quickly. Not all of the crack was able to be filled and he informed me that the crack may grow over the winter, but seeing as this is my first experience having a crack repaired, I'm not sure if that's atypical or not.

    My windshield was cracked and needed to be replaced. Scheduling an appointment was easy and they…read moretook care of working with my insurance. However, I had to return multiple times and was frustrated with the quality of service. The first new windshield replacement they installed had a large scratch down the middle of the driver-side, which I noticed as I was driving off the lot. I returned and asked them to look at it. They determined it couldn't be buffed out and the whole windshield had to be replaced again. Stuff happens; I get it. I came back again next day to have it replaced a second time. Fortunately, they replaced it under warranty at no cost to me given they installed a damaged product. During the second visit, the windshield replacement went smoothly but when I left, my windshield wipers weren't working. I went back inside moments after walking out of the office and was told they were now closed and no one could take a look to see what the problem was. They said I would have to come back again tomorrow to have it looked at. It was only a couple minutes after 5 and a number of staff were still there who could have easily looked and reconnected the hoses (which turned out to be what was wrong) without making me take more time off from work to come back a third time. I was able to reconnect the hoses myself later after some handy YouTube videos but I was disappointed with the level of service and their disrespect for my time, especially when the issues were caused by their technicians. I would not return to this location.

    A-Z Auto Center - Face of the front office, Fred. Always ready with a welcoming smile.

    A-Z Auto Center

    (164 reviews)

    After being a customer here for the past 3-4 years for routine maintenance and inspections, I never…read moreexpected to have an experience this frustrating. We dropped our car off Saturday morning around 10:30 a.m. and were told we would receive a text and email with the inspection results and estimated repair cost. We waited all day. Around 4:30 p.m., I called to check on it, only to find out they had already closed. Apparently, no one thought it was important to mention that my car would be staying there overnight. So, because of their lack of communication, I spent the entire weekend without my car, was essentially stranded, and had to miss plans I had already made. Not because there was some major unexpected repair taking days to complete--but because apparently no one thought to pick up the phone and tell me they weren't returning my vehicle. I received the estimate Sunday morning and immediately responded. I even drove down there, only to find out they were closed until Monday. Monday morning came and went. No response to my email. No response to my phone call. Finally, around 2:30 p.m., I called again. And this is where the customer service really took a turn. Instead of an apology or even an acknowledgment that keeping someone's car all weekend without telling them might be, you know, inconvenient, I was told I should have told them when I dropped the car off that I needed it back that day. Apparently, when you drop your car off at 10:30 on a Saturday, you are now expected to specifically announce that you would like to have your car back sometime before Monday. Good to know. They also told me the website references them being closed on Sundays, but it also said they are closed on Saturdays which is not true. So not much of a valuable source. I was also told I should have called earlier Saturday to find out what was happening. Because apparently the customer is responsible for chasing down the service department all day to find out whether their own vehicle is being returned. Meanwhile, I still haven't gotten a satisfactory explanation for the actual repair issue. They replaced my muffler in 2023, and now, only about 15,000 miles later, I'm being told it needs to be replaced again. I asked a very reasonable question: Why? Was the part defective? Was there an issue with the installation? What caused it to fail so quickly? I still don't have a clear answer. And then there's the $75 inspection fee. I was repeatedly reminded that they were doing me a "courtesy" by not charging the full $150 inspection fee. After being left without my vehicle for the weekend and receiving essentially zero communication, that "courtesy" didn't feel particularly generous. I completely understand that repairs take time. I understand that businesses get busy. I understand that sometimes a vehicle can't be finished when expected. What I don't understand is why communicating that to a customer seems to be so difficult. A simple phone call Saturday saying, "We won't be able to get this back to you today, so we'll need to keep it until Monday," would have prevented this entire situation. Instead, I was left without my car all weekend, missed plans, had to chase them down for information, and then was told that the whole situation was essentially my fault because I didn't specifically ask for my car back that day. I've been a loyal customer for years, but this experience has seriously changed my opinion. The repair itself is one issue. The way a customer is treated when something goes wrong tells you much more about a business. If you value your time, your transportation, and basic communication from the people working on your vehicle, I would think twice before using this service department.

    As always, excellent, timely, honest service. They are very considerate in explaining suggested…read morerepairs & are straightforward about which items must be done immediately (safety) vs which could be done with less urgency. --Loyal, long-standing customer--

    A-Z Auto Center - bodyshops - Updated September 2026

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