Had them remove tint that came with my car…read more Reasonable price, nice people and easy. If I add tint back or need a wrap, I know where I am going.

Great communication. Great price. Will come for my other cars. The guys are easy to deal with and…read morevery responsive.

They were the only people who would do a transmission fluid change on my 2020 Ford Edge ST 2.7TT…read more They showed me the fluid and it was greyish brown. And it should be pink or a shade of dark purple. Already bad and only halfway to the recommended interval of 100k miles. So shoutout to A-Z

Don't come here for state inspections. They failed me for a dent + small chip in my car. This is…read moredamage I've had for 5 years and I've never failed before. It's definitely visible so they could have at least been honest with me and let me know they'd fail me upon taking even one glance at my car. But they didn't and chose to take my money and fail me instead. There are so many more reputable places around here, like JD Auto in Brookline. Go there instead. These guys are scam artists who hope you'll ask them to fix the problem so they'll pass you.

I came here today to have two half-dollar sized cracks repaired in my windshield. Scheduling an…read moreappointment online was easy and I was able to get an appointment within a day. When I arrived for my appointment, I was informed that the technician would be there shortly. 25 minutes after my scheduled appointment, no technician is in sight. The receptionist was not exactly helpful as she was making multiple personal phone calls while I was waiting, and didn't provide me with an update on the technician's arrival or any apology about the delay. Thankfully, one of the other technicians Andres noticed I had been waiting a while and was able to repair the crack quickly. Not all of the crack was able to be filled and he informed me that the crack may grow over the winter, but seeing as this is my first experience having a crack repaired, I'm not sure if that's atypical or not.

My windshield was cracked and needed to be replaced. Scheduling an appointment was easy and they…read moretook care of working with my insurance. However, I had to return multiple times and was frustrated with the quality of service. The first new windshield replacement they installed had a large scratch down the middle of the driver-side, which I noticed as I was driving off the lot. I returned and asked them to look at it. They determined it couldn't be buffed out and the whole windshield had to be replaced again. Stuff happens; I get it. I came back again next day to have it replaced a second time. Fortunately, they replaced it under warranty at no cost to me given they installed a damaged product. During the second visit, the windshield replacement went smoothly but when I left, my windshield wipers weren't working. I went back inside moments after walking out of the office and was told they were now closed and no one could take a look to see what the problem was. They said I would have to come back again tomorrow to have it looked at. It was only a couple minutes after 5 and a number of staff were still there who could have easily looked and reconnected the hoses (which turned out to be what was wrong) without making me take more time off from work to come back a third time. I was able to reconnect the hoses myself later after some handy YouTube videos but I was disappointed with the level of service and their disrespect for my time, especially when the issues were caused by their technicians. I would not return to this location.

When i had a cracked windshield they came right to my house and fixed it the same day…read more Great job

Joe is absolutely fantastic. Super friendly guy who does superb work. He has now done two cars…read morefor us and both jobs were so painless and fast. He comes right to your house and his attention to detail is amazing. I hung out with him this last repair and watched the entire process. You can tell he takes great care and pride in his work. Do yourselves a favor and don't use the companies your insurance recommends since they are paying for that recommendation. I did some research on my own and found Joe based on other five star reviews. So glad I used Joe and not Safelite who is in bed with my insurance company.

Getting work done here cost me a whole car engine, due to multi-point inspections that weren't…read morethorough and having a goose chase of repairs. High labor costs too. Avoid.

On my way to work the engine thermometer light went off on my dashboard. I called A-Z because I…read morehappened to be nearby. They said they would check it out for me. The light had turned off by the time I arrived a few minutes later. They checked the coolant, added a bit of coolant, and checked my oil as soon as I arrived. They described what they were doing and why. And checked to make sure the thermometer light was still off, ensuring I was all set to continue my drive to work. They were kind and clear, and they didn't even charge me for all there help and the coolant! Highly recommend!

Where do I begin. I got my window shield replaced early December. The technician didn't finish the…read morejob because some calibration that had to be done. He stated someone would call me in 3 days that never happened. Then I spent the next 4 weeks trying to contact them to get the issue fixed with no response or urgency. Why it didn't get done when my window was replaced, I have one guess and it's the guy who did it was just ready to go home. I don't remember him telling me why he couldn't do it but I do remember him rushing out.

I had an appointment to have my glass replaced on my car this morning. The place was supposed to…read moreopen at 8AM I got there at 8:30 and no one was there. I call the main number and was told that I would that tech was running late and there was no eta. When the tech showed up about 10 mins later I was told that there was no appointment scheduled for me and that they don't have the glass for my car. Do not use this place it seems like no one works there.

I cannot provide enough praise for Gustavo and his colleagues at Toucan Auto Center. They made a…read moreterrible experience (a car accident) so much better with their customer service, attention to detail, and quality workmanship. I selected Toucan somewhat blindly when their name was provided by my insurance company on a list of local service centers. I couldn't have luckier in choosing them to repair my car. Gustavo reached out almost immediately to schedule my appointment. He was friendly and accommodating. I was able to drop off my car the same evening after regular business hours. Gustavo also provided consistent updates (via text, email, and phone calls) about my car's progress. I even inquired about having some other minor damage (not related to accident) taken care of at the concurrently and was provided with a prompt quote. I didn't end up having the additional repairs done, but I was completely floored when I picked up my car and saw that they'd done the work anyway -- AT NO CHARGE! I was beyond satisfied with the level of work and care from Toucan Auto Service. My car is ten years old but it felt like getting behind the wheel of a brand new one. Thank you, Gustavo and team!

From the owner: Quality craftsmanship meets innovation in our shop as we repair auto bodies and customize exteriors…read moreto perfection.