They installed three very large windows in our older home and a year later two of the windows are…read moregreat but the third window is leaking and ice is coming inside. Please see photos. A call to the owner revealed he will not stand behind his work after a certain time frame. He claimed that the snow was up to the window and I showed him a photo where it clearly is not. The other two windows have snow but no leakage. He was annoyed to be bothered on a Sunday and accused me of threatening him but he simply did not like my tone. I had already reached out to his answering service as he suggested and they are nothing but rude. Proceed at your own peril.

Great People , Top notch work . Good price , I have been using them for all my glass needs for…read moreyears.

I have been using Franklin Glass for 20 years for my business and home. Every time they have exceed…read moremy expectations. I recently called in measurements for a glass table top. Debbie and Heather in the office were friendly, efficient and professional. The top was ready much faster than originally planned. When it was delivered I asked Cory if they could work the edges differently. Without any hesitation he said absolutely and took the top away. A few hours later, he called and asked if he could redeliver the top that same day! Unbelievable customer service! He was very friendly and accommodating, I can't say enough good things about FG. Highly recommended!

Sean was very knowledgeable and patient in helping us design our shower. His expertise in the…read moredetails was deeply appreciated. In addition, the installation crew was polite and very professional. Would definitely use them again.

Very happy with the work they did and how quickly they did it. Got 5 windows and a slider door door…read moreinstalled within a couple of hours. Very surprised how fast and efficient their work was, and for a fraction of the cost that Renewal by Anderson quoted us before we went with Quality! Also great communication through and through.

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

I needed a shower panel in a newly installed walk-in shower. They came and measured and suggested…read moresome design details. After a wait for of a couple of weeks they set up a time to do the installation. They arrived early and were all done with their beautiful installation in about half an hour. When they left you couldn't tell they had been there, they were so tidy!! It looks great. Excellent product and service

They were very responsive and gave us a quote. We decided to delay the project until we had a…read moredesign plan in place.

Top skills, reasonable price. Storm door made poorly by manufacturer. Fell apart. They put it…read moreback together right, the way it should have been the first time & the people are nice.

What can I say . They replaced the front glass and made a key drop for my front door at my shop …read more Highly recommended , great customer service and fair pricing . Will call them again for my new location. . Thank you Norfolk County Glass from your friend at Howies Auto detailing millis , mass

Precision Door & Window just installed 5 basement windows in my home. I am so pleased with quality…read moreof work! The windows look amazing and there was no mess left behind. You won't find a better price either. I highly recommend!

I can't say enough wonderful things about Precision Door & Window! In 2002, I had 13 double-hung…read morewindows replaced in my previous home in Stoughton. I sold the house in 2023 and still, the windows were in great condition. So, after downsizing to a fixer-upper, I naturally called Precision. I did get other quotes but again, went with Precision. This time it was 8 double-hung windows plus a huge 4 lite bow window. I can't say how pleased I am with the meticulous work Chris and his team did. The first windows delivered did not have the correct grid and Tony immediately ordered replacements to swap out. This was done in a timely manner and I was over the moon happy. The bow window installation looked difficult but these experienced guys got it done and it's absolutely beautiful! Some minor details had to be addressed regarding the bow window. Chris came out again and finished the inside with impeccable woodworking skills. He then showed me a gap on the outside of the house where the old window projected a bit more and said they'd come back to fill that and finish it off. 08/30/24 - Chris was back with help - the window gap was filled in and it looked as if it was always there. Perfection! He also replaced a screen that arrived with a small tear. Inside and out, the windows are perfect! The crew was friendly and respectful of my home. They left my property neat and clean. I had such a positive experience with Precision - just as I had 22 years ago. I highly recommend them to family and friends. Great workmanship, quality and extremely competitive prices! Melinda N. Dighton

Great service and great people! highly recommend had a French door whose glass broke and they…read moretreated me like a big customer when I was just getting a couple window. Paints went out of their way to make sure it was the right size great people!

We had a great experience working with Shawmut Glass! Aaron was extremely responsive and went out…read moreof his way to find exactly what we needed from suppliers. He kept us updated every step of the way and made the whole process easy and stress-free. Highly recommend -- we'd absolutely work with Aaron and Shawmut Glass again

You ever have a basement window just....sporadically shatter for no apparent reason? Well,…read moreevidently this is just a thing that randomly occurs in this part of town. The last time I had glass shatter spontaneously was back in '24 when our winter storm door screen was completely pulverized by the summer heat, it seems (Pro-life tip: swap out your storm door screens in the summer with mesh ones). On the back of that unforeseen devastation, out went my mass inquiries to all the local shops servicing the Nashua area. Out of maybe 5 (?), 3 responded almost instantly. One sent a quote so high, I was half tempted to reply and ask if I could have some of whatever they were smoking. Another replied with what seemed to be a promising rate, but there was one problem. Their communication was severely intermittent to the point where they inexplicably ghosted me faster than a recruiter responding to a job applicant. Ultimately, I settled on Good Window Works. They offered a fair quote, were easy to get ahold of, and even provided a COI statement as per the request of our housing board. For those unaware, a COI is a Certificate of Insurance. Basically, it's assurance to the board that the contractor in question is insured to complete the job without creating a liability if they, say....jam their thumb beneath a tack hammer or something. With those formalities out of the way, the job was simple enough: Replace the half of the basement window that abruptly disintegrated. All in all, the job took roughly 2 hours. In the end, the window he installed was so transparent, it looked like there was no pane at all in the frame. But no--the glass was just THAT pristine! I don't say this often, but....experiences like these are what I love most about being a Yelp writer. So rarely do I get to be in the position to not only promote another hard working local business, but also pose as the microcosmic advertising vehicle that just might serve as the prompt some very fortunate individual needs to go, "Yeah, I'm hiring this place to work on my house". If you're wondering whether you should hire these guys for your next installation or repair job, the answer is likely yes. Good Window Works is worth 5 window panes clearer than thin air out of 5.

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.