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JN Phillips Auto Glass - Windshield Repair

JN Phillips Auto Glass

(25 reviews)

As part of my recent rash of bad car juju, I developed a mysterious 6-inch crack on my windshield…read morethe other day when I was out of town. My car was sitting in my parents' driveway, so I have no idea how it happened. Anyway, JN Phillips provides mobile glass service, so they will come direct to your home or work--wherever your car may be parked. I was able to get prompt same-day service when I called. The repair guy called me when he was downstairs and got right down to work. The entire windshield was replaced in one hour. It took another hour to dry, and I was ready to go! Great service. In Massachusetts, windshield replacements/repairs are typically included in the comprehensive coverage of your auto insurance policy, so I paid nothing. Note: During the month of October, they are donating a portion of the proceeds from windshield replacements to a breast cancer charity. Commendable!

I had my windshield replaced by this company recently, They came to my home to do the work with…read moretheir mobile service. I had requested to reschedule my appointment if it rained but they still showed when it did, so I had them do the work in my garage. The Glass was installed adequately but they left glue residue in several places which I had to clean off myself and they were not very thorough. The main problem we had with them is that the technician was careless and drove the company van over my grass on the side of the driveway and created deep trenches from the weight of the vehicle and tore up the grass. there was plenty of room for him to get by the vehicle in the drive but he decided to drive over the grass...They have been very difficult to deal with regarding a fair settlement of the damages, they wanted to send out a landscape company to put sod down but did not provide any details of what they were going to do despite several requests, nor have they given me the name of their insurance company. We don't have sprinklers and its a bad time of the year to lay down sod unless you can water it several times a day. I requested a cash settlement so I could have it done on my own timeline in the fall or spring when the hot weather is behind us, but they would not agree and are not being cooperative. I will likely have to take them to small claims court to settle the matter. How they handle issues like this says a lot about their company culture and philosophy and I will not use them again or recommend them to anyone. You can see images of the damage I have posted below.

Auto Glass Now - windshieldinstallrepair - Updated May 2026

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