I used Shaun for the rear window on a Toyota Tundra CrewCab and I'll absolutely use Shaun & Titan again without hesitation. Professional and clearly took the time to go over the details, make sure everything was perfect, and I didn't have any questions. Bonus was getting to hear about some of the crazy car collections he's seen over the years. read more

Very professional job with great attention to detail. Used twice, and would again for any glass replacement.

Shaun was recommended to me by our trusted mechanic. Shaun has exceeded expectations across multiple cars since, one paid for by insurance, the other out-of-pocket. Shaun went out of his way to perform a meticulous replacement, including making minor fixes to loosening trim and vacuuming the interior after he was done. The difference in both cars is stunning as the windshields after 100k+ miles featured major "sparklies" at night, as the lights of oncoming traffic reflected from all the pits in the glass. Now, there is no more interference, the driving experience (especially at night!) is so much better. Thank you again for a great experience and an excellent value. Working with Titan has been a pleasure. read more

Amazing experience all around from customer service to service delivered!! 2nd time using this company with two different car in the last year. Their efficiency is top tier. Rather going through insurance policy or private you will not regret. I've referred a few people to the company & all their personal feedbacks are 5 stars. Fast & reliable!! read more

Very good work and quality service. Took me right on time and finished the job exactly when they said they would. The two people that run the business could not have been more friendly or professional. As an added bonus they practically detailed the carpets in my car. It looks the best it has in a while . The new windshield looks great and they give you a written warranty with completion of the service. . I highly recommend this business. read more

Wow this like in service back in the 50s when People really care what they did .Did amazing job Very informative Just a very nice guy I hope my glasses never break ever again But if it does Going back to Titan glass !Now I know why there's so many nice reviews about them read more

Titan Auto Glass - Auto Glass Services Near Me - Woburn, Massachusetts

Replaced the windshield on my 2018 Mini Cooper S! I am cautious with who works on my car because not everyone is experienced with Mini's. If you have one, you know the struggle. It's very convenient having Shaun (owner the work himself) do the replacement out in the parking lot at work! Highly recommend over some of the other installers out there. Great work. Great feedback! read more

I had my vehicle's front windshield replaced. From the moment I contacted Titan the process was easy and efficient. They worked with my insurance company and also contacted the dealership to set up the recalibration of the sensors once the windshield was replaced. Sean from Titan did an unbelievable job and the inspection sticker and car wash pass were even still in tact after the replacement. I will recommend Titan Auto Glass to anyone having glass replaced for their vehicle. read more

Typically when you see straight five star reviews it's not real but in this case it is. Shawn is the owner and does the work himself which is rare in the age of big companies gobbling up everything in sight. I contacted Titan on Thursday after getting confirmation of my insurance claim. Shawn called back and set up an appointment for the next day. He called to confirm Friday morning and showed up early in the appointment window. Got to work and had a new windshield installed in about 30 minutes. Very clean, professional job. Highly recommend Titan Glass. read more

Shawn is the owner of Titan Auto Glass and does all the work himself. He couldn't have been nicer or more responsive, and the quality of his work is impeccable, He is a real perfectionist, which is clearly reflected in the results. It is so rare these days to find someone willing to provide a service with care and attention to detail. Shawn does just that and does so very graciously. Having him replace my windshield was a completely positive experience from start to finish. Dale E. 3/22/21 read more

Shawn at Titan replaced my windshield after it was damaged. He took his time and made sure it fit perfect and used high quality materials explaining everything to me and took care of all the billing to the insurance company. It's been 3 months and there has been no leakage and the glass is crystal clear. I recommend Shawn with 5 star. read more

Best experience I have ever had with an auto glass company, they came highly recommended from a friend and with poor experiences with national chains, I needed a quality installer for a valuable car. The experience was great, Shaun was super professional and took his time to ensure nothing was damaged and the car was better than ever. Your insurance company will likely push you towards their best interests to use some big national chain with poorly trained technicians but you don't have to use who they suggest, you are allowed to choose any glass company and you should choose a different one than the one that benefits your insurance company and pick Titan who will work in your best interests to ensure you have a perfect, safe leakfree install - call Shaun - he is the best! read more

Made an appointment with this company abt two weeks ago and that first call went great. Everything was fine until I called customer service the following day to ask abt the glass they'd be using on my BMW 3 series and the guy was very very rude. Seemed like I disturbed him from a nap. Was taken back bc of previous reviews. Don't recommend. read more

Saved from the big guys by the Titan! My windshield had been replaced by my insurer's preferred national glass vendor last year and recently began leaking in the rain and car washes. My mechanic recommended Shaun over at Titan and I couldn't be more pleased! Shaun discovered that they had failed to prime my windshield preventing it from properly setting and sealing - when he pushed on the top edge of the windshield you could see it move away from the frame! It's been two weeks with ice, rain, and some car washes and I've had nary a leak since! Titan's timeliness, professionalism, and attention to detail are what the big guys seem to have forgotten about - I can't recommend them highly enough! read more

Shaun was really great for a bunch of reasons: (1) When I asked for a quote, he made an effort to save my company money by trying to figure out if our insurance waived deductible payment for replacement glass. (2) The price was more than reasonable. (3) I was able to schedule the service very soon after contacting him. (4) He didn't mind when I was running late this morning. (5) The work was finished quickly. (6) He noticed that the windshield fluid wasn't coming out, so he checked under the hood, noted that the hoses were disconnected, and found a mouse nest in there. AND he removed the mouse nest! (7) He was happy to take a check, though I did pay with cash. (8) And I almost forgot...free mobile service! Awesome. Awesome guy--I'm glad I could support his small business, and I definitely recommend him over the national chain with the annoyingly catchy jingle. (You know the one....) Wish I had known about Titan a couple months ago when I had to replace my personal car windshield. read more

I didn't know who to turn to, but after finding Titan Auto Glass on Google I gave them a call. The receptionist was polite and friendly. She took all my information and asked when I wanted to schedule the windshield replacement. I have a very busy schedule and they worked with me to make it convenient for me. They came to my house and went over everything before starting.They went above and beyond what I expected. They were very professional and Really take pride in their work. I will never use another company again and highly recommend them!! read more

Did a great job replacing the glass in my Forester, as well as explaining to me how crappy a job JN Phillips did on the previous replacement (failed to seal causing rust, scratched paint, etc). I'm no expert but Titan seems to have done a great job, the glass seems nicer and attention to detail is apparent in little things such as windshield stickers being reattached properly. Guy was friendly and informative, and if I need more glass service Titan will be my first choice. read more

I recently got a crack in the my front windshield while driving up 95. The dealership recommended Titan. I checked reviews online and they seemed too good to be true so I was a bit skeptical. I'm happy to report that I had a very positive experience. Shaun is the owner and he did my replacement. He walked me through the process because I had never had to replace a windshield before. I had many questions and he patiently answered them all and I found him to be very knowledgeable. He came to me to do the replacement and was flexible as to day and time. Shaun was punctual and professional. He even went the extra mile when I asked how to remove the dealership emblem (that I deeply despise). Shaun removed it for me at no cost. Shaun provided great customer service and made the process easy for me. read more

Had my windshield crack a couple of weeks ago. My Subaru dealership recommended Titan Auto. I can see why, he was prompt and did a spectacular job. I setup an appointment online and received a phone call from the owner Shaun 5 minutes later and finalized the appointment. He explained to me the process, made everything super easy. I met him at my dealership and my windshield was replaced. Super nice guy and is committed to customer satisfaction! I would recommend him to anyone that needs their windshield changed. read more

Titan is the best at auto glass, hands down. Shaun knows the business and the science of doing the job right and I could not be happier with the whole experience. Our new windshield is better than what the car originally came with! I've had such bad experiences getting windshields repaired and replaced in the past that I was willing to pay for the entire job out of pocket to get it done right for once. Shaun not only put us at ease, he was willing to go above and beyond with insurance for coverage. He even helped us out of a pickle with a dent we had. He is a true treasure and I feel very relieved knowing that the next giant highway rock I'm bound to catch will not cause the same amount of stress that it used to! read more

I recently had my windshield replaced by Titan. The quality of workmanship matches the manufacturer. When setting the appointment with Shaun, he asked about my current windshield; several of his questions I answered without certainty. On the morning of my appointment, be called me 1/2 hour before arriving. Upon arrival, he inspected my current windshield. He brought additional supplies to address my uncertainty, including whether my windshield had previously been replaced, and if my rear view mirror was wired to the windshield. My windshield had been replaced before and there was damage to the fixturing. Shaun replaced the fixturing at no additional cost. He also brought two windshields, since I didn't know if my rear view mirror was wired. It was. I appreciate Shaun's professionalism and I highly recommend Titan Auto Glass. read more

Titan did a great job on my windshield. He walked me though the insurance process and getting the referral I needed, was reliable and prompt, and the job looks great! read more

Great service, they come to you, easy to schedule... read the other reviews - all I'm going to do is say the same great things. Titan is top notch. read more

Shaun was AWESOME. I had a crack on my windshield from a rock that hit while driving on the highway that had nearly quadrupled in size in just a few days. I called my insurance company and they referred me to Titan and called Shaun on my behalf. He got back to me right away after my insurance company gave him a call with my information and scheduled a visit for what I remember to be the very next day. He called ahead and I happened to be out on an errand but my sister was home and he had no problem dealing with the multiple points of contact. On a cold December morning he arrived on time and was extremely friendly but professional. He even took a moment to play with my overly friendly dog as I returned from the vet, and made sure everything was okay with my dog :) Shaun was speedy and did a great job not only with the install, but with explaining everything to me after the fact in terms of care, how long to leave the tape on, what to expect, etc. He even noticed that one of the interior pieces on my car wasn't fully snapped in and corrected that for me as well, which was completely out of his scope and just a nice thing to do. He left my driveway clean and clear. Hopefully I don't have many more glass issues, but if I do, I will DEFINITELY call Shaun, and would recommend him to anyone in the area!!! read more

Amazing attention to detail. Having your windshield replaced can be stressful, and Titan Auto Glass made my experience very delightful. I will definitely use them again if I ever have the need, and refer them to my friends and family. They are also on all the major insurance companies list, so you have the assurance that you are dealing with a reputable and quality company. read more

Consistently good work. On time for scheduled appointments and very thorough. I've scheduled about 3-4 windshields with Shaun with no issues on both of my Subaru vehicles. Keep up the good work! read more

I was referred to Titan Auto Glass through my car dealer. I had to write a review because I was so extremely impressed with Shaun (President) knowledge, professionalism, and ability to understand my situation. Shaun took care of everything for me, confirm numbers, contacting my insurance company, ordering the best glass, and superb installation, etc. I had a stone hit my windshield and the cracks ( 3 large ones) were 'growing' every day. He reassured me why it was still safe to drive but that he could get me my windshield w/o any problems, which he did. His answered all my questions and responded quickly to my emails. I would recommend Titan Auto Glass to everyone. What a pleasure to deal with them. Thank you Shaun. P.S. he billed the insurance company directly, so no $ out of my pocket. read more

Shaun was prompt and easy to communicate with and did great work replacing my windshield while I was at work. I wish I had called Titan first! The other place I called never got back to me but Shaun responded right away and arrived exactly when he said he would. I hope there's not a next time for a crack in the windshield, but if there is I will call titan first. read more

I needed my windshield replaced and wasn't sure who to call so I looked on yelp and saw these great reviews. I picked Titan and I couldn't be more happy that I did. They came and replaced my windshield at my work without any issues. Shaun was great and I definitely recommend him! read more

I'm the type, in spite of myself, that is fanatical about my cars (German cars are my thing). I relentlessly research the products that I put on it and those that I choose to work on it. After recently having a mediocre experience with another company replacing the windshield on my VW, I knew I needed to get someone I could trust to work on my BMW E61 wagon. Titan's work was perfect, with an incredible eye toward detail and workmanship--AND a thoughtfulness for the customer. I cannot recommend this business any higher for true car enthusiasts and anyone that simply wants a job done right. read more

I had my windshield replaced 2 years ago by J & N auto Phillips. Not that they were bad, or anything against the person who installed my window, but here we are early 2017 and the windshield cracked after a quick 2 years & 3 months. I spoke with the insurance company and said I wanted to wait until spring to have it replaced. I had known Shawn since highschool and had heard really great remarks about him. I was originally going to take it back to J & N Auto Phillips just to bitch at them saying 2 years is ridiculous, but rather than get fired up I decided to call back the insurance and said I wanted to go with Titan Auto Glass instead. Shawn called me as last week we had a lot of inclement weather and was really bogging down our scheduling times. He called me Friday late morning and asked if I had any plans for the afternoon. Luckily the sun came out and he popped over the house all ready to go with my new windshield. We shot the breeze as he removed my old windshield and installed the new one. Great customer relation with this guy. Takes his time, and shows you where the other place rushed. Overall just a great job. Will never use another company ever again. Shawn is in my opinion the best in the industry. read more

My insurance company made this process as painful as possible, but Shaun more than made up for their lack of customer service. It was super easy to schedule time online, he was diligent in notifying us of his arrival, and the workmanship was excellent. He also finished dealing with the insurance directly so I didn't have to. All of the features such as the auto wipers work as expected and the windshield looks great. Unlike my last replacement, this one is obviously done right. I would trust Shaun with high end autos and all work is warrantied. read more