Professional and excellent customer service. Car ceramic coating restored after damage. Beautiful job.

I've used Q Car Care twice now, first for a full detail and ceramic coating last year, and most recently for a refresh, and they've been consistently outstanding. These guys clearly take pride in their work. You can tell right away this isn't just another detailing shop, they're passionate about what they do and it shows in every detail. The car came back looking better than new, with a level of finish and care that's hard to find. What I appreciate most is the consistency. A year after the ceramic coating, the car still holds up incredibly well, and their follow-up detail brought everything right back to that just-done look. They're professional, easy to work with, and they treat your car like it actually matters. If you're considering detailing or ceramic coating, don't overthink it, Q Car Care delivers. read more

Q Car Care - 2023 Lincoln - Auto Detailing Near Me - Burlington, Massachusetts

Took a while, but they did the right thing and scheduled time for us to get the failing PPF fixed after they saw my review. They also offered to do a bit of other work for us to help us out, but there was a bit of a delay with getting the right tech there and so we had to leave the car a bit longer than promised. When we dropped it off, i tried to explain how the front license plate frame attached to the bumper and they stopped me and said "oh we deal with these all the time." When I picked it up, it was on incorrectly, and I'm glad it didn't fall off because it wasn't properly installed. In the end, they fixed what was requested, but I still question the attention to detail. Not consistent. read more

This place ended up costing me $7,000 to repair the entire front dash of my BMW M8 after they performed a subpar windshield tint installation. They completely ruined my dash. A BMW upholstery specialist confirmed it was due to their negligence -- it appears they sprayed the windshield and then left the car outside in the sun, causing the dash to crease and warp. What makes it even worse is that they never acknowledged the damage when I arrived to pick up the car. Not a word. This level of carelessness and lack of accountability is unacceptable. I will never bring my car here again. read more

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They did PPF, ceramic coating interior and exterior, wheels off deep cleaning and coating, XPEL windshield and tint on front windows. Expectations were high given all the positive reviews and after seeing their videos. Outcome was even better than expected! Took my vehicle to the next level. Amazing results from a professional team. Highly recommended. read more

Q Car Care - Auto Detailing Near Me - Burlington, Massachusetts

Excellent experience with Q Car Care in Burlington. A little out of the way from Boston but worth it. Had a paint correction & ceramic coat done - easy to schedule with Matt via phone, car was ready on time, priced slightly less than the estimate, and they did a wonderful job. Attention to detail was great, they even did a once-over on the interior (cleaning up fingerprint smudges, floormats, etc) without having been asked. Highly recommend and would certainly go back for other work. read more

I gave it five stars when I picked the vehicle up. But a year later, I wouldn't even consider giving it a single star. Apparently the three-year warranty means nothing .you need to bring it in on your dime for maintenance every year to maintain the finish. maybe they should include that important information in their worthless warranty. Don't waste your money. read more

Service was great and they were done when they say the were going to be done and the car came out great. Also I have a cracked windshield after driving it a few days and they said come on back when new windshield is install they will record the glass. Great customer service Chris read more

They did a full detail and paint correction on my AMG. It was done fast and perfectly. Very talented staff and very professional.

I can't remember exactly how I came across these folks for detailing work, but it's been such a pleasure leaving our cars in their hands over the past several years, and happy to see their growth and expansion of their business. We've had several cars detailed inside and out and now two cars ceramic coated and partially wrapped with PPF. We aren't always the kindest to our vehicles with two kids and an active life, but following their work it feels like we're stepping into a brand new vehicle. Everyone on their team has been nothing short of responsive, friendly, helpful, and informative. Transparent pricing up-front and frequent communication on deadlines and project status. Plus their work is absolutely standout. Can't recommend these folks enough! read more

These guys were excellent to deal with. They were responsive to all my questions (1st time with ceramic coating). The car was ready when they said it would be and it looks amazing. It's 4 years old and looks like it just came off the lot. I will definitely be using them again. read more

I made arrangements to drop off my car the day before for window tinting. I was told it would be ready the next afternoon. I called 3 times and they said they would call me back. That did not happen. I get there and after waiting an hour the car and told they are working on the car I find the car untouched at 5:15 PM. I spoke with someone else and they said they will now work on it They close in 33 minutes. Management should be fired. This is a service industry and I am a repeat customer. I will no longer bring any vehicles here. I am still waiting at 5:52. The general manager did charge me only for supplies which is about half the cost. I appreciate that, however I am still annoyed. read more

I heard about Q Car Care from a family member. I have a leased vehicle and was seeking a short-term protection option. The silver ceramic coating was a very compelling choice. The service team at Q car Care is caring and devoted to you understanding the service and the different packages for your needs. They were able to complete the service in one day. Interior and Exterior! The results were nothing short of outstanding. The quality of the work was far superior to any DIY option. There is a reason 90% of their reviews are 5 stars. They crush it. read more

Great service, responsive, and fantastic job on cleaning my car interior. I had a mold issue from a moonroof leak and was told by the dealership that I would likely have to rip out all the carpet along with my headliner. So I tried a thorough cleaning as a hope that I could avoid all that. Q car care made me feel confident that they could make it work. They removed the stains in the headliner, cleaned/steamed the carpet, and had this neat A/C odor treatment to help with the moldy smell. Overall, super pleased with their quality of work. Would recommend! read more

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Had them ceramic coat my 2019 Ram Rebel almost a year ago was thrilled with the work they did! I brought it in for a detail and maintenance for the Coating. I thought I removed most of the things I had in there with the exception of stuff I left in the center console and a few things under the seat. They totally went through everything and put in bags... There was more than I thought. Having 2 dogs, using my truck like a truck is supposed to be used and going to my remote property in Vermont, it does get pretty dirty!!! After Ian and his team detailed it, my truck was better than the day I picked it up from the dealership!!! I only wish I had before pictures... I am so impressed with the work they did... I will go there at least once a year to keep my truck in the best shape possible. I highly recommend Q Car Care for your detailing needs!!! read more

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Excellent work with a paint correction & coating on my VW Tiguan. Highly recommend this group. read more

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My brand new black Corvette looks even better after they ceremic coated it!! Fabulous depth of shine! I'm looking forward to an easier way to keep it clean. Fabulous job Q car care!!! read more

As advertised. Little on the expensive side but competent and certified staff for the business.

I would give them six stars if I could. I came in January 2022, after searching for a place to tint my windows of my car. IT was near impossible to find someone in my area to do it. Either the places near my zip code were closed during the winter or they simply ignored my voicemails and emails. I went to Q car care despite it being a 45 minute drive away because they offered a rental car option. That allowed me to drop off my car in the morning, and then take there rental car to my office while my car was being worked on. They went above and beyond, they did a great job on the ceramic coating and the window tinting. They even vacuumed out my interior. They were on time, and on budget. A+ read more

I just recently bought my first car and it pained me to see little dings and scratches that I caught while driving on the highway. I did a lot of research on different auto detailing shops and this is a wholesome review for anyone who is looking to get their car detailed, PPF'ed or ceramic coated. Essentially what you are buying is the confidence to drive your car without having to worry about cleaning or scratching it. With Q Car Care you do pay more of a premium with their services BUT if you are looking to get this service done, you are probably someone who cares a lot about your car. I chose to go with Q Car Care because they seemed like people who were passionate about detailing cars and cared a lot about the craft of detailing. Which they were. I trusted them with my car and it turned out really well. In the end I got a full front PPF and the whole car ceramic coated. My car always looks brand new and shiny af. It is pretty much summer now and there is pollen and bird poop everywhere but it still looks shiny from afar. Took it to a touch-less wash today and the cheapest wash cleaned off all the crud on my car. The coating on the windscreen makes it so much more safer to drive and watching water/dust/dirt bead of your car is very satisfying. With PPF I worry less about driving on the highway. PPF and ceramic coating is well worth the money and if you do not have the money right now, at least get your windows coated so its safer to drive in heavy rain. Definitely doing the same with the next car I get. (see pictures) Maybe Q Car Care in the future you could accommodate for financing payments. Definitely a more attractive option to fresh grads and first time car owners. Much thanks to Q Car Care (Ben and Matt). read more

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Cant thank this place enough. They went over and above. I went with the matte ppf and full ceramic pro on interior and exterior of 2022 Tesla model Y. Service and communication was top notch even with all my tesla delays. Def recommend them and i will be back to check out detailing. read more

As a new Tesla owner I was joining all the Facebook forums and Tesla owners group and looking for some protection for the car. Q Car Care came up in a random comment, and I saw they were local, so pretty psyched. I was planning to head out of town for my first airplane flight after being grounded for ~9 months due to COVID. I e-mailed them, and Ian responded right away. He arranged to drop off my new Model S and leave it when them for a week while I was away. The car looked freaking amazing when I picked it up, and it was all charged up as a bonus. At one point during the week, they noticed some paint issues, and Ian texted to see if I wanted them fixed and took care of everything. Money well spent. I don't even think there was a single fingerprint on the touchscreen when I got it back -- which we all know is exhausting to keep clean. LOL. They have a superb operation and shop. I'll be back for sure. Well done. read more

Did my research and found Q Car Care specializing in Tesla care..welp we drove 40mile to get there and they it was excellent!!! -Gabriel (Director at front desk) was professional, efficient and knowledgeable all everything to do with Tesla Care!!! -My car was tinted (4windows 20%) in 45mins!!!! -Premium waiting area, premium name brand snack and drinks!!! -AND AND PREMIUM STREAMING AVAILABLE TO WATCH WHILE YOU WAIT!!! I watched me Amazon Prime show and my car was done before the show!!!! Go great your car done at Q!!!! JJ read more

One again they have done fantastic work on my Mini! Could not be happier!! There is where you should go for any and all detailing you need done read more

I love the people here they are great I've never once been disappointed and they do and awesome job on my car every single time

Just had PPF installed on my new truck. Great guys to work with. Responded to my initial email within 30 minutes. Answered all my questions quickly and completely. Setup appointment dropped my truck off 1st thing in the morning and was ready the next morning! Truck looks great the job was done very well and did a great job hiding any seams! Very satisfied with them read more

I would recommend Q Car Car to anyone wanting an extra layer of protection or detailing to their car. I took my SQ7 for ceramic pro, PPF and window tinting. I've dealt with other places before and they don't compare to Q. Everything was on time, at a fair cost and they did a great job. I will update this review with Pics once I am able to take some. As a car person, I'm always waiting to take the perfect shot. ha. To Ian and the whole team at Q, thanks for the work! The car looks great and the ceramic coat so smooth! read more

Ben and team were fantastic to work with from scheduling to finish. They were flexible with my Tesla Model 3 delivery (which was delayed twice) and anytime I had a question, Ben was super responsive and took the time to explain the process and answer my seemingly endless questions! At the end of the day, the work they did was flawless, my car looked amazing and I couldn't be happier. Work completed: Front bumper XPEL PPF wrap, Side mirrors XPEL PPF wrap, 3M black vinyl wrap on handles, whole car Ceramic Pro Gold package and Llumar ceramic tint (completed by their partner, Tint Works). HIGHLY recommend Q Car Care! You will not be disappointed. read more

I went to Q for a few things for my 8-year old car: new full front PPF, Ceramic Pro Gold package, and rejuvenating my faded, lifeless brake calipers. Basically, I wanted my car to look like it rolled off the factory floor 8 years ago. Boy, did Matt, Ben, Brendan, Nick and the rest of the Q team deliver. Matt went above and beyond to make sure all of my 20-ish questions were answered so that I knew exactly what I was getting, and only paid for what my car truly needed. He was super respondent at all times of day, couldn't be happier with the way I was treated! When I saw my car after it was done, my mouth dropped. I had never achieved that level of gloss before on my own. To know it would look like that permanently AND stay protected for life because of the ceramic pro 9H made me especially excited. They tucked the PPF beautifully on the front so you don't even know it's there, which was NOT the case with my old PPF/old installer. After I was done gawking over my car, which seemed like it had risen from the dead, Matt walked me through every part of the car they touched and their process, as well as the short and long term care procedures, which were very straightforward. I didn't know much about ceramic coatings but feel as if I've earned a PhD in it because of how easily Matt and the team walked me through the entire process and product. I don't know why anyone would choose another shop to permanently protect their car besides Q and their amazing team. read more

This will be my second time going to Ben for an express detail special he is running right now. All I can say is that this place does amazing work. So much attention to detail it's borderline OCD. I will be coming here more often now that I have found this hidden gem. He also offers expel and opti-coat services. So if you looking to protect and make your ride look shiny and new this is the place to go! Thanks Ben. read more

Q Car Care - Before and after of my Express Detail. - Auto Detailing Near Me - Burlington, Massachusetts

Have previously had my vehicle detailed at other places, but Q Car Care went above and beyond. They brought the vehicle to as close to new. It looked even better than when we purchased the car. Highly recommend them. I brought the car back a week later and also had them tint the windows on my vehicle and they did an excellent job. They also took the time to wipe the car down and make sure everything was taken care of. read more

Q Car Care - Auto Detailing Near Me - Burlington, Massachusetts

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Ben and his crew did a phenomenal job with the paint correction and ceramic coating on my 126k mile E39 M5. Glad o got this done by them, and will def be taking other cars here. read more

Q Car Care - E39 M5 - Auto Detailing Near Me - Burlington, Massachusetts

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We took our new BMW X-7 to Ben and his guys and they did an amazing job with the ceramic coating. We also decided to get our other car done too. They are professional, courteous and perfect to work with. We highly recommend their services. read more

I highly recommend Q Car Care, they are total experts in the field of Ceramic Pro and PPF and I would not consider going anywhere else. I had both installed on my 2019 Expedition Platinum and it looks incredible. Ian was a pleasure to work with, he was very responsive to emails and upfront about pricing -- we worked out a fair price within my budget. The job was completed quickly and they gave me a few extras that we had not planned for. The performed extensive paint correction to bring the original clear coat back to factory new condition - overall great work! read more

Ben and his team were absolutely fantastic. Ben was so patient with me and took the time to answer all of my questions and provide me with an excellent rate. I wasn't able to utilize his services because my moving timeline moved up, but I would absolutely recommend him to anyone in the area! read more

Recently purchased a brand new truck and I wanted to stay in good condition cosmetically. I researched and found Q Care in Burlington Ma had good customer satisfaction. First off I purchased PPF film and covered my whole front end. I was so impressed I purchased ceramic coating on the rest of the truck. The results were spectacular. Dana was so helpful and knowledgeable, it was like he invented the stuff. Any concerns I had Dana was never pushing back and explained and rectified any concerns. The work is top shelf and Dana deserves recognition on his part of making the sale.Great job Dana! read more

Incredible work, super friendly and very knowledgeable about paint and cars. I made an appointment online to bring my 2005 Toyota SUV to have it cleaned inside and out and prepped to be sold. I'm kicking myself for not taking a before picture to show you the unbelievable job Ben and Brian did on my SUV. They have brought my SUV back to life!!! It really looks like a completely different car! They shampooed all the seats, cleaned every single corner of the car, and washed and polished the exterior so it looks perfect for pictures. We were so happy and so impressed by their work that few days later we brought our Mercedes to have it washed and detailed and they again did a superb job! We'll be coming to see them often to have them work on our cars, they are exceptional and so professional!! We highly recommend this shop! read more

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Went here to see if they could help me out by just buffing 1 door as there were some scratches on it. I wasn't looking for a free handout but they told me $100 bucks for maybe 10 minutes worth of work. They also said if buffing doesn't work they may have to wet sand it. Even I know if you don't catch the scratch with your finger nail it can be buffed out. $100 for 10 minutes of work is absurd. I can't even imagine what they charge people for a full detail. If you decide to take your car to this place make sure you know what you're talking about as it seems they count on you to know nothing and try and charge you whatever they want. If you want someone who will take good care of you and is a top detailer in the country go to Unique Car Care in Andover, I did and have always received great work and even better customer service. read more

Ben is really professional about his service. He has been working on cars since he was a child and puts every effort to maximize the look and quality of your car. I went in for a paint coating and they use their own unique product manufactured in the US that you can not get anywhere else. The product is absolutely amazing! You can feel with your hands how good the coating is and it also adds great gloss and shine to your car. Just see for yourself in the pictures (2016 Honda black Civic Sedan). They will also coat the entire car including your wheels and windows without any additional cost! The car is supposed get even better over time so I'm really excited. They also provide a free car wash afterwards and do a check up to make sure the car looks good. He will also consider the fact that you are dropping off your car. So they provide service so that you will get back home as fast as possible without having to take the public transit. Never had such a good service in the US :) Lastly, hey also have their own car washing, which will be of much higher quality than any other washes in Boston. I'm sure with this quality they will definitely take care so that it will not leave any scratches to your car. I'm looking forward to my first car wash! read more

Q Car Care - Auto Detailing Near Me - Burlington, Massachusetts

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The guys at Q Car are amazing. The interior of my car, especially the seat fabric, needed some TLC from all my MA to NJ trips, and they made it look immaculate. I also needed it quickly for business and they were extremely efficient. If you need detailing I'd go directly to them. read more